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Home My WebLink AboutR15-087 Eagle County Strategic Plan Commissioner Vic L moved adoption of the following Resolution: BOARD OF COUNTY COMMISSIONERS COUNTY OF EAGLE, STATE OF COLORADO RESOLUTION No.2015- Oe 0 RESOLUTION ADOPTING THE EAGLE COUNTY STRATEGIC PLAN WHEREAS, the Eagle County Board of Commissioners (hereinafter the "Board"), with the assistance of other County officials and County staff, engaged in a process to develop a Strategic Plan to define and refine a vision, mission, core values, goals, objectives, and specific priority action items; and WHEREAS, the Strategic Plan vision provides value-based principles that describe a preferred future; and WHEREAS,the Strategic Plan mission "creating a better Eagle County for all" includes principles that define the responsibility of county government; and WHEREAS, the Strategic Plan core values identify and clarify expectations for employees; and WHEREAS, the Strategic Plan goals and objectives focus on outcomes and guide action plans; and WHEREAS, the Strategic Plan action agenda identifies priority policy decisions, management actions and projects for the next year. NOW, THEREFORE,be it resolved by the Board of County Commissioners of the County of Eagle, State of Colorado: THAT, the Board hereby adopts the Eagle County Strategic Plan (Exhibit A), which outlines a long-term vision, targeted mission, core organizational values, outcome-based goals and objectives, and an action agenda for policy decisions, management actions and projects. THAT, the Strategic Plan is a working document, and the Board, having the authority, in its sole discretion, may change the Strategic Plan from time to time. MOVED,READ and ADOPTED by the Board of County commissioners of the County of Eagle, State of Colorado, at its regular meeting held the 6th day of October, 2015. COUNTY OF EAGLE, STATE OF COLORADO, by and Through Its ATTEST: o� !ARD 0:COUN Y COMM ION rip S Ork4 41 Teak J. Simonton • moo athy andler-Henry Clerk to the Board of Chairman County Commissioners ,,0 anne McQuee e ommissioner fr Ji� n H. Ryan ommissioner Commissioner V—'1 seconded adoption of the foregoing resolution. The roll having been called, the vote was as follows: Commissioner Chandler-Henry 414" Commissioner McQueeney 1/1-1... Commissioner Ryan ' This Resolution passed by 1/6 vote of the Board of County Commissioners of the County of Eagle, State of Colorado. U 1-1 4 L," -40 COI El* 1.14 CCS U O Q PEI ... o 4 ..) ., O N C C.0) 0-0 t).0 .... ,... ci 0. 0 U 0 _. w Ni O U 0 ii.14 El.* U tu ao cl W C4t giii ct ct P-1 U cl W Cillin 1 r a ; - - § - � \ J . § . \ . k / . z 2 \ B ■ m o 01 17,' 5 ■ % / . t II ii }- - . 0. -con � 0 o 0 0 A •2 0 / & S U 2 k e S k - it . 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C U N N• O cC� O _, 0 U c) -, �,„ a) c� cn c4 c� L� 3 P4 E w P� as d N d > a P4 E W d E • —, N M 7i V•i r 00 O\ O O "0 5 c o t � � N O • V • Pl* CI) cry O Imo Strategic Plan: Eagle County,Colorado-Copyright©2015:Lyle Sumek Associates,Inc Eagle County Policy Agenda 2015 — 2016 Action Items GOAL 1 Eagle County is Financially Sound ACTION: ADDRESS THE STRUCTURAL BUDGET PRIORITY DEFICIT Policy Key Issues Activities/Milestones Time • Structural Budget 1. Evaluate budget options and alternatives 9/15 Deficit 2. Review/finalize Budget FY 2016 with County 10/15 • Service Demands Manager exceed Revenues 3. BoCC Presentation: Budget FY 2016 10/15 • Balanced Budget 4. BoCC Decision: Budget FY 2016 adoption 11/15 • Financial Support of Community Non- Profits • Capital Improvement Plan I Responsibility: Finance ACTION: ADDRESS EMERGENCY COMMUNICATIONS PRIORITY NEEDS AND ONGOING SUSTAINABILITY Policy Key Issues Activities/Milestones Time • Funding Mechanism 1. Complete comprehensive report on financial 2/16 • County status/projected costs Goals/Outcomes a) 800 MHz • Different Goals b) Vail Public Safety Communications Center among Partners (Dispatch) c) E911 Authority Board 2. BoCC Presentation/Decision: Direction 3/16 3. Work with Emergency Communications Task 3/16—6/16 Force to recommend next steps IResponsibility: Deputy County Manager/Emergency Management I 25 Strategic Plan:Eagle County,Colorado-Copyright©2015:Lyle Sumek Associates,Inc ACTION: COMPLETE COUNTY SERVICES INVENTORY PRIORITY Policy Key Issues Activities/Milestones Time • County Services 1. Define scope and process for inventory 1/16 Definitions development • Service Priorities 2. Complete County service inventory 3/16 • Levels of Service 3. Refine inventory,prioritize County services 4/16 • Service Gap 4. Bo.CC Presentation: inventory overview 5/16 Identification 5. Finalize County services inventory 6/16 6. BoCC Decision: County services inventory 7/16 adoption IResponsibility: Deputy County Manager/Finance ACTION: PURSUE US 6 AND EDWARDS SPUR ROAD PRIORITY IMPROVEMENTS Policy Key Issues Activities/Milestones Time • Funding Partner(s) 1. BoCC: Direction on County financial 6/16 • County Funding participation • Engineering/Design 2. Develop agreement with partners 12/16 • West Edwards 3. Work with Edwards Community Authority Ongoing Development 4. Coordinate with West Edwards Sub Area Plan Ongoing 5. Coordinate/Advocate with CDOT Ongoing I Responsibility: Planning/Engineering ACTION: COMPLETE EDWARDS COUNTY PRIORITY CAMPUS PLAN Policy Key Issues Activities/Milestones Time • Project Cost 1. Develop plan for occupancy, funding options 11/15 • Determine 2. BoCC Decision: Plan, funding mechanism 12/15 Occupants: County 3. Work with community partners Ongoing Office, Community Agencies IResponsibility: County Manager/Facilities Management 26 Strategic Plan:Eagle County,Colorado-Copyright©2015:Lyle Sumek Associates,Inc GOAL 2 Eagle County is a Great Place to Live for All ACTION: ADDRESS EARLY CHILDHOOD PRIORITY DEVELOPMENT NEEDS IN THE COMMUNITY Policy Key Issues Activities/Milestones Time • Differing Visions, 1. Prepare report on options 8/15 Goals and desired 2. BoCC Presentation: Direction on options 8/15 Outcomes among (short term/long term) residents and providers 3. Develop Budget Proposal FY 2016 10/15 • Inadequate capacity for 4. Facilitate stakeholder meeting for Early 8/15 2016 Childhood Plan • Long Term Delivery 5. BoCC Decision: Budget FY 2016 11/15 Systems 6. BoCC hold community seminar series to 3/16 • County Role include early childhood development needs • Funding Mechanisms 7. Prepare strategy, cost estimates, funding 3/16 mechanisms 8. BoCC Decision: Direction on long term 3/16 9. Work with community partners and Ongoing stakeholders IResponsibility: Human Services ACTION: ENGAGE THE HISPANIC COMMUNITY PRIORITY Policy Key Issues Activities/Milestones Time • Current Difficulty in 1. Discuss BoCC goals and priorities in work 10/15 Effectively Engaging sessions This Community 2. Engage other community/organization 10/15 • Approach for Outreach efforts in outreach; review outcomes • Action Plan 3. Develop "Community Engagement Guide" 12/15 (Public Health/Environment) 4. Identify/evaluate"Best Practices" and 12/15 standards 5. Develop outreach for Eagle County 3/16 6. Increase Hispanic participation on County Ongoing boards and councils I Responsibility: Communications 27 Strategic Plan: Eagle County,Colorado-Copyright©2015:Lyle Sumek Associates,Inc ACTION: ADVOCATE FOR AFFORDABLE HEALTHCARE PRIORITY Policy Key Issues Activities/Milestones Time • High Cost of 1. Review requests from Mountain Family 10/15 Healthcare Health Center and other affordable • Lack of Access healthcare providers 2. BoCC: Direction, Funding 11/15 3. Advocate for affordable healthcare Ongoing 4. BoCC hold community seminar series to 4/15 include the topic of affordable health care 5. Model competitive health cost reduction Ongoing behaviors through the County self-insurance program IResponsibility: Board of County Commissioners ACTION: LESSEN HEALTH DISPARITIES THROUGH PRIORITY ENVIRONMENTAL JUSTICE Policy Key Issues Activities/Milestones Time • Inequity for some 1. Deliver presentation to BoCC/staff on 9/15 populations concepts of environmental justice and health • County Role equity • Standards 2. Proactively pursue code enforcement 9/15 • Relationship to Code violations when impacting health, safety and Enforcement the environment • Language Barrier 3. Engage Spanish-speaking community in 11/15 • Culture Differences master planning 4. Add a Junk Ordinance to land use 1/16 regulations 5. Adopt the American Planning Association's 1/16 Policy Guide Provisions related to Environmental Justice (Community Development) 6. Use Board of Health powers to address `junk 6/16 yards"when Junk Ordinance does not apply and health, safety or the environment is at risk 7. Obtain formal training around environmental 6/16 justice(conference, etc.) (Community Development and other staff) IResponsibility: Public Health/Environment/Planning 28 Strategic Plan: Eagle County,Colorado-Copyright©2015:Lyle Sumek Associates,Inc ACTION: COMPLETE THE EAGLE VALLEY PRIORITY TRAIL PLAN Policy Key Issues Activities/Milestones Time • Right of Way 1. Complete ROW Analysis 8/15 Challenges 2. Complete RFP trail design 8/15 • Working with Land 3. BoCC Decision: Award design contract 9/15 Owners 4. Complete design documents 2/16 • Funding 5. BoCC hold community seminar series to 3/16 • Segments in Approved include transportation challenges and PUDs opportunities 6. BoCC Presentation: design, direction, 3/16 funding options for construction 7. Work with regional partners, land owners Ongoing and funders I Responsibility: Deputy County Manager/ECO Trails Manager I 29 Strategic Plan: Eagle County,Colorado-Copyright©2015:Lyle Sumek Associates,Inc GOAL 3 Eagle County Protects the Natural Environment ACTION: IMPLEMENT AND UPDATE ENVIRONMENTAL POLICY PRIORITY Policy Key Issues Activities/Milestones Time • Goal Clarification 1. Identify goals, actions and budget for energy, 11/15 • Climate Change waste, fuel and water reduction in 2016 • Environmental 2. BoCC Decision: Funding for 2016 11/15 Sustainability 3. BoCC Presentation: Environmental Policy 3/16 • County Leadership draft revision 4. BoCC Decision: Policy Adoption, Short/Long 4/16 Term Actions 5. BoCC Decision: Funding for Environmental 7/16 Policy implementation I Responsibility: Public Health/Environment ACTION: ENGAGE COMMUNITY TO DEVELOP CLIMATE ACTION PLAN PRIORITY Policy_ Key Issues Activities/Milestones Time • Goal Setting 1. BoCC Presentation: Greenhouse gas 12/15 • Climate Change inventory report • Environmental 2. Engage community partners for climate action 12/15 Sustainability plan development • Community 3. Identify scope of work, funding partners and 2/16 Engagement facilitator for climate action plan development 4. BOCC hold community seminar series 4/16 including the topic of climate change 5. BoCC Decision: Funding for projects 12/16 identified in community climate action plan I Responsibility: Public Health/Environment 30 Strategic Plan: Eagle County,Colorado-Copyright©2015:Lyle Sumek Associates,Inc ACTION: INCREASE WASTE DIVERSION AND PRIORITY RECYCLING Policy Key Issues Activities/Milestones Time • Climate Changes 1. Finalize agreements for pilot community 12/15 • Lack of Composting compost operations Opportunities 2. BoCC: Execute contract 1/16 • Community 3. Update the community waste diversion plan 6/16 Awareness to include goals and strategies 4. Leverage Waste Diversion Steering 8/16 Committee to implement community plan Responsibility: Public Works, Environmental Health and Sustainability 31 Strategic Plan:Eagle County,Colorado-Copyright©2015:Lyle Sumek Associates,Inc GOAL 4 Eagle County Promotes a Diverse and Resilient Economy ACTION: DETERMINE COUNTY ECONOMIC DEVELOPMENT POLICY AND PLAN PRIORITY Policy Key Issues Activities/Milestones Time • Goal Clarification A. Short Term Action • County Role in 1. Request performance report 9/15 Economic (comprehensive) Development 2. Present report on contracts for economic 10/15 • Funding Level development with options • Lack of Economic 3. BoCC Decision; County role and funding 11/15 Diversification of economic development • Workforce Support: B. Long Term Policy and Plan Livable Wage, 1. BoCC workshop on economic 9/15 Affordable Housing, development Child Care, 2. Develop "White Paper"on economic 2/16 Transportation development strategy 3. BoCC Presentation 2/16 C. BoCC hold community seminar series 4/16 including livable wage and economic development as a strategy Responsibility: County Manager ACTION: COMPLETE AFFORDABLE HOUSING REPORT PRIORITY WITH OPTIONS TO INCREASE UNITS Policy Key Issues Activities/Milestones Time • County Role 1. Work with Housing Action Team Ongoing • Funding Mechanism 2. Identify short term housing options 10/15 • Lack of Affordable 3. Evaluate options/review existing Housing 11/15 Housing Guidelines • Cost Burdened 4. Work with other jurisdictions and private Ongoing Households in Eagle developers County 5. BoCC hold community seminar series to 4/16 include the topic of workforce housing 6. Identify long-term housing options 4/16 IResponsibility: Housing/Planning 32 Strategic Plan: Eagle County,Colorado-Copyright©2015:Lyle Sumek Associates,Inc GOAL 5 Eagle County is a High-Performing Organization ACTION: STRATEGIC PLAN: DEVELOPMENT, PRIORITY INSTITUTIONALIZATION Policy Key Issues Activities/Milestones Time • Vision 1. Finalize plan,establish priorities 7/15 • Goals 2. BoCC Decision: Plan Adoption 10/15 • Mission 3. Establish outcomes and metrics 1/16 • Core Values • Plan(5 year) • Action Agenda 2015 —2016 • Priorities I Responsibility: County Manager 33 Strategic Plan: Eagle County,Colorado-Copyright©2015:Lyle Sumek Associates,Inc Eagle County Management Action Items 2015 — 2016 GOAL 1 Eagle County is Financially Sound ACTION: ADOPT TOTAL COMPENSATION POLICY PRIORITY Mgmt Key Issues Activities/Milestones Time • Implementation 1. Finalize Total Rewards Report 7/15 Policy(ies) 2. BoCC Decision: Report, Policy Direction 8/15 • Funding Level 3. BoCC Decision: Budget FY 2016 adoption 11/15 4. Implementation 1/16 IResponsibility: Human Resources ACTION: PLAN SYSTEMS MAINTENANCE FOR COUNTY FACILITIES/BUILDINGS PRIORITY Mgmt Key Issues Activities/Milestones Time • Space Needs 1. Initiate condition assessment 9/15 • Deferred 2. Complete Condition Assessment Report and 3/17 Maintenance Facilities Plan • Unknown Condition 3. Prioritize projects for CIP and long term 5/17 of Facilities financial plan • Energy Efficiencies Facilities/Buildings • Major Repairs I Responsibility: Facilities 34 Strategic Plan:Eagle County,Colorado-Copyright©2015:Lyle Sumek Associates,Inc ACTION: INTERNAL HEALTHCARE COST PRIORITY CONTAINMENT Mgmt Key Issues Activities/Milestones Time • Change Management 1. Evaluate/meet with vendors 7/15 • Health Care Direction 2. Finalize selection and plan design 8/15 • Cost Controls 3. BoCC Decision: Vendor Selection, Plan 8/15 Design 4. BoCC Decision: Budget FY 2016 11/15 IResponsibility: Human Resources 35 Strategic Plan:Eagle County,Colorado-Copyright©2015:Lyle Sumek Associates,Inc GOAL 2 Eagle County is a Great Place to Live for All ACTION: ADOPT CODE UPDATES PRIORITY Mgmt Key Issues Activities/Milestones Time • International Building 1. Finalize code updates 1/16 • International 2. BoCC Decision Code Updates—Adoption 3/16 Residential • Fuel/Gas • Mechanical • Plumbing • Energy • Fire I Responsibility: Planning ACTION: COMPLETE WEST EDWARDS SUB AREA PLAN PRIORITY Mgmt Key Issues Activities/Milestones Time • Environmental Justice 1. Develop planning team 10/15 • Zoning Violations 2. Define scope/process for plan, including 11/15 • Code Enforcement engagement of the Hispanic community and • Engagement of other neighbors; incorporation of Property Owners environmental justice principles • Transportation 3. Conduct community meetings—ideas, 2/16 Improvements desires, visions, issues 4. Complete Sub Area Plan 6/16 I Responsibility: Planning 36 Strategic Plan:Eagle County,Colorado-Copyright©2015:Lyle Sumek Associates,Inc ACTION: UPDATE EDWARDS AREA COMMUNITY PLAN PRIORITY Mgmt Key Issues Activities/Milestones Time 1. Planning Commission: Adoption 10/15 — 1/16 I Responsibility: Planning ACTION: ADOPT HEALTHY COMMUNITY INDEX/ PRIORITY REGULATIONS/POLICY FOR Mgmt DEVELOPMENT Key Issues Activities/Milestones Time • Policy Framework 1. Planning Workshop 12/15 2. Conduct Public Meetings 3/16 3. BoCC: Public Hearing 6/16 4. BoCC: Policy Adoption 6/16 I Responsibility: Planning ACTION: DETERMINE APPROACH TO CODE ENFORCEMENT/COMPLIANCE PRIORITY Mgmt Key Issues Activities/Milestones Time • Equity 1. Review and evaluate code(legal 11/15 • Consistency framework); enforcement process; • Degree of Proactive vs. adjudication process Complaint Driven 2. Prepare an evaluation report siting problems, 1/16 presenting options and enforcement criteria 3. BoCC Presentation: Discussion, Direction 3/16 IResponsibility: Deputy County Manager/Planning 37 Strategic Plan:Eagle County,Colorado-Copyright©2015:Lyle Sumek Associates,Inc ■ Management in Progress 2015 — 2016 TIME 1. Ambulance Licensing: Updated Regulations Completed 2. Affordable Housing Map: Development 9/15 3. Employment First Program: Implementation 1/16 4. MOU with Eagle Valley Humane Society 4/16 5. Workforce Innovation and Opportunity Action Implementation 4/16 6. Emergency Support Function 6: Operational Plans and Networks: 4/16 Update 7. Lake Creek Village Apartments: Programming 5/16 8. CCAP Cliff Effect Pilot Project 6/17 9. Family Planning Clinic Expansion 3/16 ■ Major Construction Projects 2015 — 2016 TIME 1. Animal Services Facility Improvements: Floors, Cat Cages, Completed Equipment Purchase 2. Bus Signage and Web Portal Completed 3. Eagle Park and Ride Expansion 10/15 4. Bus Shelters a. Eagle 10/15 b. Avon 5/16 5. Lake Creek Village Apartments: Attic Venting and Insulation 12/15 Project 12/16 6. Castel Peak Senior Care Community 7/16 7. Freedom Park Transfer Station 9/16 8. Bridge Replacements a. Burns 12/16 b. Catamount 12/16 c. Red Dirt 9/17 9. Golden Eagle Senior Apartments: Second Egress Project 12/18 38 Strategic Plan:Eagle County,Colorado-Copyright©2015:Lyle Sumek Associates,Inc GOAL 3 Eagle County Protects the Natural Environment ACTION: WESTERN SLOPE WATER ADVOCACY PRIORITY Mgmt Key Issues Activities/Milestones Time • Non-Point Pollution 1. BoCC Report: Threats and Actions TBD/ • Colorado Water Plan 2. Monitor court filings, legislation and other As Needed actions impacting water Ongoing I Responsibility: County Attorney ■ Management in Progress 2015 — 2016 TIME 1. No Harm Wildfire Dataset and Website Completed 2. Open Space Ranger Completed 3. Water Lease Conveyed to Grand River LLC (Colorado River Completed Ranch) 4. Source Water Protection Plan: Lake Creek Valley 8/15 5. Fairgrounds Gravel Pit—Old Castle Mining Plan and Final 11/15 Settlement(BoCC) 6. Oil and Gas Regulations (BoCC) 3/16 7. Source Water Protection Plan: Town of Gypsum 5/16 8. Parking Standards: Adoption(BoCC) 6/16 9. Emma Farms Conservation Easement Acquisition 8/16 10. Red Dirt Creek Open Space: Public Awareness TBD 11. State Bridge, Two Bridges and Dotsero Landing to BLM TBD 12. Boneyard Open Space: Conservation Easement TBD 13. Dowd Junction Forest Service Land Disposition: Negotiation TBD with Potential Partners 14. Eagle River Corridor Plan(Town of Eagle): Participation Ongoing 39 Strategic Plan: Eagle County,Colorado-Copyright©2015:Lyle Sumek Associates,Inc ■ Major Construction Projects 2015 — 2016 TIME 1. Horn Ranch Open Space Access: Signage Completed Improvements 12/15 2. Spencer's Cabin Improvements and Public Use Completed 3. Duck Pond Restoration and Irrigation System Completed 4. Eagle River Preserve: Fencing and Parking Improvements Completed 5. Scale House Project 10/15 6. Colorado River Ranch Schoolhouse Interpretation and Access 12/15 Improvements 7. Leadville Bus Barn Solar 12/15 8. Glassier Ranch Trail System TBD 40 Strategic Plan: Eagle County,Colorado-Copyright©2015:Lyle Sumek Associates,Inc GOAL 4 Eagle County Promotes a Diverse and Resilient Economy ACTION: AIR SERVICE RETENTION/EXPANSION PRIORITY Mgmt Key Issues Activities/Milestones Time • Timing 1. BoCC Decision: General Fund Support in 10/15 • Ballot Measure Budget FY 2016 • EGE: Direction 2. Meet with Air Lines—Discussion of Air 6/16 • New Routes Route • Route Expansion 3. BoCC Presentation/Decision: General Fund 8/16 • Funding Support and Ballot Measure 4. Work additional route(winter) TBD 5. Work with EGE Air Alliance Ongoing I Responsibility: Airport ■ Management in Progress 2015 — 2016 TIME 1. Airport Paid Parking: Implementation Completed 2. Airport Minimum Standard: Rewrite 8/15 3. Airport Wildlife Hazard Mitigation Management Team 9/15 4. Fly Vail Website: Rebuild 10/15 5. Air Terminal Area Plan: Complete 11/15 ■ Major Construction Projects 2015 — 2016 TIME 1. Airport Snow Removal Equipment Building Project 8/15 2. Automated Weather Observing System(AWOS) Project 9/15 3. Northside General Aviation Hangar Project 10/15 4. Airport Northside Water/Sewer Infrastructure Project 10/15 5. Airport Administrative Office Remodel Project 11/15 6. Air Carrier Apron Reconstruction Project 10/16 41 Strategic Plan: Eagle County,Colorado-Copyright©2015:Lyle Sumek Associates,Inc GOAL 5 Eagle County is a High-Performing Organization ACTION: COUNTY ORGANIZATION: ASSESSMENT PRIORITY REPORT Mgmt Key Issues Activities/Milestones Time 1. Finalize organization structure and process 3/16 2. BoCC Presentation: Report 3/16 3. Review organization structure capacity, skills Ongoing 4. Make organization adjustments Ongoing IResponsibility: County Manager ACTION: CUSTOMER SERVICE: PROCESS, PRIORITY PERFORMANCE AUDIT Mgmt Key Issues Activities/Milestones Time • Goals 1. Define scope, purposes and process 12/15 • Purposes 2. Develop report with options, cost estimates 2/16 • Process 3. BoCC Workshop: Direction, Funding 3/16 • Funding • Base Line Data I Responsibility: Deputy County Manager ACTION: CORE VALUES: DEFINITION, PRIORITY INSTITUTIONALIZATION Mgmt Key Issues Activities/Milestones Time 1. Finalize core values 8/15 2. BoCC Decision: Core Values Adoption 10/15 3. Develop implementation plan including 1/16 Performance Standards and Evaluation Process IResponsibility: County Manager/Human Resources 42 Strategic Plan: Eagle County,Colorado-Copyright©2015:Lyle Sumek Associates,Inc ACTION: DEPARTMENT PLAN WITH OUTCOME PRIORITY BASED AND OTHER METRICS Mgmt Key Issues Activities/Milestones Time 1. Develop Department Plan 12/15 2. Develop outcome based and other metrics for 1/16 County services 3. BoCC Presentation: Strategic Plan Quarterly 4/16 Report I Responsibility: Deputy County Manager ACTION: DEPARTMENTAL ORGANIZATION/PROGRAM PRIORITY PERFORMANCE AUDIT Mgmt Key Issues Activities/Milestones Time • Services 1. Develop process for performance audits 12/15 • Service Delivery 2. BoCC Presentation: Performance Audit Process 2/16 • Cost of Service and Direction Delivery 3. Identify initial department 3/16 • Service/Program 4. Initiate performance audit process 3/16 Outcomes • Alternative Service Delivery Models • Audit Process • Organization Structure • Staff Deployment IResponsibility: Deputy County Manager 43 Strategic Plan:Eagle County,Colorado-Copyright©2015:Lyle Sumek Associates,Inc ■ Management in Progress 2015 — 2016 TIME 1. ADP Upgrade/HRIS Payroll Completed 2. ACA Compliance/Reporting Completed 3. County Homepage 8/15 4. Medical, Dental, Vision Plan 8/15 5. Lean Projects: 2016 8/15 6. Self Service Library: Photos/Standardized Templates 12/15 7. Airport Customer Service Experience Plan 12/15 8. County Web Mapping Site: Update 1/16 9. Continuity of Operations Plan: Update 3/16 10. Emergency Operations Plan: Update 3/16 11. Onboarding/Updated Video: Revamp 4/16 12. Animal Licensing Program: Resolution(BoCC) 6/16 13. Open Eagle County Online Portal: Resolutions, Contracts 6/16 14. Public Assistance Programs: Business Process Redesign 6/16 15. Building Permit Tracking Software (EnerGov) Upgrade 12/16 16. Lean Permit/Plan Review Project Process: Streamline 12/16 17. Speed of Trust: Training Completion 12/16 18. Records Management Upgrades Ongoing a. File Documents Digitizing/Recording+ b. Comprehensive Log 19. Shared Recording G Drive: Clean Up Ongoing 20. ASE Certification Program for Technicians Re-Initiation Ongoing 21. Security Technology Guidelines: Development Ongoing 22. Work Order Software Technology Expansion Ongoing 23. Lean Project: Employee Retention 12/15 24. Wellness Challenge: Expansion Ongoing ■ Major Construction Projects 2015 — 2016 TIME 1. East Beacon Communications Site: Construction 12/15 2. Integrated Control/Production Room for Eco TV 18 3/16 3. Tire Storage Area Expansion: Landfill Ongoing 44