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Home My WebLink AboutC24-477 Healthbreak, Inc._amendmentAMENDMENT TO WORKSITE WELLNESS SERVICES AGREEMENT This Amendment to the Worksite Wellness Services Agreement (this “Amendment”) amends that Worksite Wellness Services Agreement between Healthbreak, Inc. (“Healthbreak”) and the Eagle County Colorado, (“Client”) dated January 1, 2021 (the “Agreement”). Both Parties agree to amend the Agreement as follows: I. All reference to Virgin Pulse, Inc. (“VP”) shall now be referred to as Personify Health, Inc. (“PH”); any reference to the VP Store shall now be the Personify Health Store; any reference to PulseCash shall now be Rewards Cash; and any reference to VP+ shall now be referred to as Personify+. II. The Healthbreak contract under Notices Section 9.14 shall replaced with the following: to Healthbreak: Healthbreak Inc. 601 – 16th Street, Suite C-311 Golden, Colorado 80401 Telephone: (720) 344-9507 Email: LFielder@healthbreakinc.com Attention: Lauren Fielder, Chief Legal Officer III. Attachment A and Attachment B of the Services Agreement shall be deleted in their entirety and replaced with Attachment A and Attachment B attached hereto. Except as expressly set forth herein, all terms and conditions of the Agreement remain in full force and effect. The terms of this Amendment prevail in the event of any inconsistency between this Amendment and the Agreement. This Amendment may be executed in counterparts or duplicate originals. Facsimile, electronic and digital copies of the Amendment, including properly executed PDF versions of the Amendment, are regarded as an original instrument by the Parties. By signing below, the Parties agree to the Amendment effective this 1st day of January 2025. Healthbreak, Inc. Eagle County (Healthbreak) (Client) By By Name Name Title Title Date Date Docusign Envelope ID: 98173DD9-87E2-4B5D-97AF-1910EBAF2B17 12/9/2024 Chief Executive Officer Lisa Piercey, MD Jeff Shroll 12/9/2024 County Manager ATTACHMENT A SERVICE SPECIFICATIONS PRODUCT CAPABILITIES: PERSONIFY HEALTH IGNITE PLATFORM CONFIGURATION Platform Design & Configurations Branding, Theming & Content Organization Configure platform elements to reflect your culture and brand. Align content and wellbeing pillars to your organizational focus areas. Personalization Engine Targeted programming and content delivered in an automated fashion to members based on their interests, health risks, & demographics to ensure a personalized experience. Incentive Management Framework Configure incentive structures to your requirements. Reward options can be outcomes- based, task-based, and/or points-based designs. As members engage in healthy behaviors and participate in differing activities, they can earn rewards, i.e., cash, healthcare contributions, local incentives, or store credits. Incentives can be segmented by employee group. Incentive management can be facilitated through the PH platform and/or Healthbreak can provide reporting to you to administer the incentive. Integration Framework Integrate specific benefits and programming to your population. Configure available programs determined by Client. Integrate and promote benefits, tools, events, and information to drive awareness, usage and impact both on-platform via web & mobile and off-platform. Integrate Client-specific programming as well as Personify Health partnerships with the potential for data transfer and rewarding. Language Options The platform and mobile app are available in the following languages: US English, UK English, Chinese (Simplified), Chinese (Traditional), French (European), French (Canadian), German, Italian, Japanese, Korean, Malay, Polish, Portuguese (Brazilian), Russian, Spanish (Latin American), Spanish (European), Swedish, Vietnamese, Dutch, Thai, and Hindi. Assessment & Measurement Health Assessment – Health Check Flagship assessment that leverages NCQA-certified content to offer members a fresh look at their lifestyle choices and personal health. Surveys Client-built custom surveys that can be segmented and deployed through platform. Surveys include reporting to help clients act on the insights provided by their population. Devices & Apps Members may connect 50+ popular mobile health apps, wearables and health tracking devices to the platform to track validated health metrics. Integrated Personify Health app and device partners create an integrated member experience including data sharing (e.g., steps, active minutes, calories consumed, etc.), incentives, and integrated reporting. (additional terms and fees apply) Biometric Screening Integration Integrate biometric screening results from Personify Health or preferred 3rd party biometric Docusign Envelope ID: 98173DD9-87E2-4B5D-97AF-1910EBAF2B17 screening vendor. Data is displayed to member and used to drive program recommendations. Condition Management My Care Checklist My Care Checklist provides personalized reminders based on data and HEDIS measures to help members stay on top of condition-specific and preventive care actions throughout the year. Habit Building & Behavior Change Tools Healthy Habit Trackers Members self-track health and wellbeing behaviors in key areas: activity, nutrition, learning, sleep, community, relationships, stress, productivity, financial wellbeing, safety, sustainability, diversity, inclusion, effectiveness, and health conditions with the intent of prompting members to make small but daily changes in their lifestyle. Daily Health & Wellbeing Tips Members receive personalized daily tip cards based on their selected interests. The cards take a micro-learning and small steps approach to cue healthy actions. The tip cards encompass key areas: activity, nutrition, learning, sleep, community, relationships, stress, productivity, financial wellbeing, safety, sustainability, diversity, inclusion, and effectiveness. Digital Coaching Personify Health Journeys® are daily, self-guided courses that breaks a key behavior or a larger goal into smaller achievable steps, helping people improve their health literacy and form new habits as they go. They cover a variety of lifestyle and health related topics including topics such as, nutrition, stress, finance, and tobacco. Challenges Corporate and Peer competitions that drive step increases and/or healthy habit development. Also includes promotions and configuration options. Supported challenge types include destination, staged, basic, charity, spotlight, cross-sponsor, family, and healthy habits. Social Connections Members can connect with colleagues, leverage a leaderboard to show activity among friends and join groups based on interests. Additionally, members can invite up to 10 Friends & Family to participate in a limited experience. Shoutouts An employee and peer recognition tool to facilitate a culture of recognition and appreciation and drive engagement with company values. ADMINISTRATIVE RESOURCES Admin Portal Admin Portal Program administrators can use web-based management tools to manage and segment components of their Personify Health program including calendar events to promote events broadly or to specific locations. There is also the ability to configure wellbeing pillars and topics. Administrators can create daily cards and healthy habits for their employees. Lastly, this tool may Docusign Envelope ID: 98173DD9-87E2-4B5D-97AF-1910EBAF2B17 be used to deploy unlimited Destination, Basic and Healthy Habit challenges. Choose from the Personify Health Challenge Theme Library or create your own custom theme (client supplies custom content and images), and configure challenge settings (start/end dates, etc.) Program Reporting & Analytics On-Demand Reporting Program administrators will have 24/7 access to on-demand, self-serve analytics dashboard to configure and access a range of reports, track member engagement, measure outcomes, and tailor content and programming in real-time. Refreshed daily, metrics may be filtered by organizational hierarchy, rewards segmentation, and many other attributes, providing all the information necessary to manage diverse populations. Reports can be explored as Excel, CSV, and PowerPoint files for easy viewing and additional analysis. On-Demand Reporting Dashboards Include: Participation: Easy to access and highly visual key metric overview gives you the pulse of your program and your workforce with real-time participation, engagement and location-specific reporting that help you put your data to work for your organization. • At-a-Glance Executive View • Enrollment • Engagement Risk: Personify Health Analytics eliminates data silos by bringing all your biometric solutions together on one platform for a complete view into your population’s risk profile. • Health Assessment • Biometrics Utilization: Deep engagement and participation metrics deliver valuable insight into the wellbeing areas of highest interest to your employees. • Levels and Incentives • Corporate Challenges • External Programs • Topics Self-Serve Data Extracts Monthly member-level reporting automatically uploaded to Program administrators account to support internal reporting needs. • Eligibility Report • Member Activation • Billable Cash Earned Report • Non-Billable Cash • Device Subsidy Orders Month End (if applicable) • Coaching Month End (if applicable) MEMBER SERVICES SUPPORT Online Support Members may access a knowledgebase of helpful program information and problem resolutions via the Support section of the program site, or they may submit questions via the Support form. Member Services Provides member-level support after launch via phone (888-671-9395) and email Docusign Envelope ID: 98173DD9-87E2-4B5D-97AF-1910EBAF2B17 (support@virginpulse.com) from 8am-9pm EST, Monday-Friday; and chat 2am-9pm EST, Monday- Friday. BIOMETRIC SERVICES Screening Partner Personify Health Physician/PCP Lab Forms • PCP form is downloadable from the member’s secure portal and will be pre-populated with an internal member ID that facilitates processing. • Form will include fields for height, weight, blood pressure, waist circumference, standard lipid profile, glucose, and optional A1C results. • Form setup including client logo and light customizations is typically 30-days; turnaround time for form processing is 5-business days. • Form is submitted to Personify Health Member Services via secure portal upload or fax. • Forms must be signed by the health care provider and/or laboratory before it can be accepted. COMMUNICATIONS Communications Standard Member Communications Includes launch campaign options with emails, posters, digital displays, and leadership kit to support enrollment. Additionally, on-going auto-generated comms are delivered to individuals based on their interactions with the platform via email and/or mobile app. Training & Support for Communications The dedicated Client Service Manager will provide Client with training and support to carry out the following: • Multi-channel Custom Comms Campaign • New Custom Email • Site Pop-Ups • In-app messages / Mobile Push Notifications • Print-Ready Posters / Digital Displays • Print-Ready Post Card • Content for Custom Challenges, Healthy Habits, and Daily Cards HEALTHBREAK PLATFORM MANAGEMENT SERVICES Platform Implementation & Management Services Implementation Services • ~100-day standard implementation timeline • Scheduled implementation meetings with Client • Program design consulting & incentive forecasting • Delivery of IT requirements documentation • Setup and testing of initial eligibility file and ongoing eligibility file process • Configuration and setup of Personify Health platform according to Client’s specifications • Setup and loading of biometric data feed from 3rd party vendor • Setup of applicable reward redemption options and ecommerce store • Coordination of standard launch communication deliverables • Coordination of device fulfillment & logistics if applicable • Coordination, setup, and testing of file integrations with client’s 3rd party vendors Docusign Envelope ID: 98173DD9-87E2-4B5D-97AF-1910EBAF2B17 Platform Management Services A Client Service Manager will be responsible for proactive management and client outreach to optimize program performance. Services include: • Weekly calls during implementation • Status Calls o Weekly / Bi-Weekly for first quarter after program launch o After first quarter moves to monthly • Quarterly program reviews • Bi-annual review of Personify Health Product Roadmap • Annual planning process • Client newsletter including new feature announcements and engagement promotion updates Note: Product descriptions may be updated from time to time to reflect feature changes. Docusign Envelope ID: 98173DD9-87E2-4B5D-97AF-1910EBAF2B17 ATTACHMENT B BILLING AND PAYMENT SCHEDULE Client fee schedule below is based on the following: Program Launch Date: January 1 Eligible Members: 463 Employees, 144 Spouses/Partners Product or Service Details Fees Annual Set-Up Fee Per Year Includes program orientation webinar to help Eligible Members understand platform & features. $2,000 Wellness Platform – Personify Health Ignite Per Eligible Per Month (PEPM) Billed monthly in advance Employees: $3.80 Spouses: $1.92 Biometric Services – Personify Health Physician Lab Forms Set up + per processed form $300 stand-alone service set- up fee $16.00 per form Healthbreak Program Management Per service year Included Additional Buy-Up Options Quoted Upon Request Agreed upon in writing by both Parties prior Docusign Envelope ID: 98173DD9-87E2-4B5D-97AF-1910EBAF2B17