HomeMy WebLinkAboutC24-393 IGA Eagle Valley Transportation Authority_IT support and maintenance services
INTERGOVERNMENTAL AGREEMENT BETWEEN
THE COUNTY OF EAGLE
AND THE EAGLE VALLEY TRANSPORTATION AUTHORITY REGARDING
IT SUPPORT AND MAINTENANCE SERVICES
THIS AGREEMENT (“Agreement”) is made and entered on _____________ by and
between Eagle County, State of Colorado (“County”), whose mailing address is P.O. Box 850,
Eagle, Colorado 81631, and the Eagle Valley Transportation Authority, a regional transportation
authority (“EVTA”), whose address is P.O. Box 1070, Gypsum, CO 81637. County and EVTA
are sometimes referred to herein individually as a “Party” and collectively as the “Parties.”
RECITALS:
WHEREAS, the Eagle County Regional Transit Authority (“ECO Transit”) is a
department of the County that was created to provide public transportation services; and
WHEREAS, the County’s Information Technology department (“ECIT”) has historically
maintained and provided support to ECO Transit’s Information Technology (“IT”) systems; and
WHEREAS, in November 2022 the voters of Eagle County and the towns of Avon, Eagle,
Minturn, Red Cliff and Vail, and Beaver Creek Metro District approved the creation of the EVTA
pursuant to Title 43, Article 4, Part 6 of the Colorado Revised Statutes; and
WHEREAS, the Parties have agreed to transition the public transportation services
provided by ECO Transit from the County to EVTA on August 4, 2024 and the shared goal of the
Parties remains ensuring continuity of service for Eagle County residents and visitors; and
WHEREAS, in order to effectuate the transition of public transportation services to
EVTA, the Parties have collaborated on a Technology Transition Plan identifying the IT systems
which must be transferred from the County to EVTA as well as the services related to said IT
systems that EVTA will require from ECIT after August 4, 2024 (the “Technology Transition
Plan”); and
WHEREAS, in order to allow the Parties sufficient time to complete the Technology
Transition Plan and to fully transition to an EVTA-managed IT support model, the Parties intend
by this Agreement to provide for the continuation of ECIT’s support services until said transition
is completed; and
WHEREAS, pursuant to Title 29, Article 1, Part 2 of the Colorado Revised Statutes, as
amended (the “Intergovernmental Relations Statute”), and Article XIV, Section 18 of the Colorado
Constitution, governments may contract with one another to provide any function, service or
facility lawfully authorized to each of the contracting units and any such contract may provide for
the joint exercise of the function, service or facility, including the establishment of a separate legal
entity to do so.
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WITNESSETH:
In consideration of the mutual covenants and obligations herein expressed, it is agreed by
and between the Parties as follows:
1. Scope of Services. The County agrees to provide routine and IT support and
maintenance services, as further described in Exhibit A, attached hereto and incorporated herein
by this reference, and in accordance with the Technology Transition Plan, attached hereto as
Exhibit B and incorporated herein by this reference (the “Services”). All provisions of Exhibits
A and B, including without limitation any terms and conditions included therein, shall be subject
to the provisions of this Agreement. In the event of a conflict or inconsistency between a provision
in the body of this Agreement and a provision in Exhibits A and B or any other exhibit or schedule
attached hereto, the provision in the body of this Agreement shall control.
2. Term of Agreement. This Agreement shall be effective as of the 4th day of August,
2024 (the “Effective Date”), and subject to the provisions of paragraphs 3 and 23 hereof, shall
continue in full force and effect through July 31st, 2025. This Agreement may be extended for
additional month to month terms, upon written agreement of the Parties. Any amendments or
modifications shall be in writing signed by both Parties.
3. Early Termination. Either Party may terminate this Agreement at any time without
cause by providing written notice of termination to the other Party. Such notice shall be delivered
at least thirty (30) days prior to the termination date contained in said notice unless otherwise
agreed in writing by the Parties. In the event of any such early termination by either party, the
County shall be paid for Services performed up to the date of termination. County understands and
agrees that such payment shall be the County’s sole right and remedy for such termination.
4. Suspension. Without terminating this Agreement or breaching its obligations
hereunder, EVTA may, at its convenience, suspend the services of the County by giving the County
written notice one (1) day in advance of the suspension date. Upon receipt of such notice, the
County shall cease its work in as efficient a manner as possible so as to keep its total charges to
EVTA for Services under this Agreement to the minimum, but in no circumstance later than three
(3) business days after receipt of the notice of suspension. No Services shall be performed during
the period of such suspension except with prior written authorization by the EVTA Representative
(as defined below). If a suspension is still in effect thirty (30) calendar days after the County’s
receipt of the notice of suspension, the County may terminate this Agreement by providing EVTA
with written notice of termination. Upon EVTA’s receipt of such notice of termination from
County, this Agreement will be deemed terminated.
5. Compensation. From the Effective Date through March 31, 2025, the County will
perform the Services without charge to EVTA. After March 31, 2025, in consideration of the
Services to be performed pursuant to this Agreement, EVTA agrees to pay the County at the rates
set forth in Exhibit A. The County will submit invoices to EVTA by the 10th day of each month
on account of the prior month. Payment will be made within thirty (30) days of receipt of the
invoice. EVTA shall provide no benefits to the County other than the compensation stated above.
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6. Owner Representative. EVTA will designate, prior to commencement of Services,
its project representative (the “EVTA Representative”) who shall make, within the scope of his or
her authority, all necessary and proper decisions with reference to the Services. All requests for
contract interpretations, change orders, and other clarification or instruction shall be directed to
the EVTA Representative.
7. Independent Contractor. EVTA agrees that the services to be performed by the
County are those of an independent contractor and not of an employee of EVTA. Nothing
contained in this Agreement shall be deemed to create a relationship of employer-employee,
partnership, joint venture or any other relationship between County and EVTA. Neither party shall
have the authority to bind the other. Neither the County nor its employees are entitled to workers’
compensation benefits from EVTA for the performance of the Services described in this
Agreement.
8. Assignment and Subcontracting. The County agrees that it will not assign any of
its rights or obligations, or subcontract performance obligations under this Agreement without
obtaining EVTA’s prior written consent. Any assignment or subcontracting without such consent
will be ineffective and void and shall be cause for termination of this Agreement by EVTA. EVTA
has sole and absolute discretion whether to consent to any assignment or subcontracting, or to
terminate the Agreement because of unauthorized assignment or subcontracting. In the event of
any subcontracting or unauthorized assignment: (i) the County shall remain responsible to EVTA;
and (ii) no contractual relationship shall be created between EVTA and any sub-consultant,
subcontractor or assign.
9. Standard of Care. The County shall perform the Services hereunder at or above the
standard of care of those in its profession or industry providing similar services in EVTA’s local
area.
10. Notification of Errors. The County agrees to call to EVTA’s attention errors in any
plans, instructions, information, requirements, procedures, and other data supplied to the County
by EVTA that it becomes aware of and believes may be unsuitable, improper, or inaccurate in a
material way. However, the County shall not independently verify the validity, completeness, or
accuracy of such information unless otherwise expressly engaged to do so by EVTA. Nothing
shall detract from this obligation unless the County advises EVTA in writing that such data may
be unsuitable, improper, or inaccurate and EVTA nevertheless confirms in writing that it wishes
the County to proceed according to such data as originally given.
11. Insurance. EVTA and the County are "public entities" within the meaning of
the Colorado Governmental Immunity Act, C.R.S. §24-10-101 ("CGIA"). Both Parties shall,
at all times during the term of this Agreement, maintain any such liability insurance, whether
by commercial policy or self-insurance, as is necessary to meet any liability under the CGIA.
here. The County and EVTA, respectively as named insureds, shall include the other respective
party, its officers, employees, and agents, as additional insureds under the named insured's
insurance policies. The named insured's insurance shall be primary and non-contributory as
respects any covered claim against an additional insured arising out of the premises or
operations of the named insured. Each Party shall be responsible for any suits, demands, costs,
or actions at law resulting from its own acts or omissions.
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12. Indemnification. Subject to Sections 11 and 23 of this Agreement, County shall,
to the extent of County’s insurance coverage, indemnify, hold harmless and defend EVTA
from and against any and all claims arising from the negligent performance by County of the
Services hereunder, except that County shall not be liable for claims caused by the negligence
or willful misconduct of EVTA. To the extent allowed by law, in case any action or proceeding
be brought against EVTA by reason of any such claim, County, upon notice from EVTA, shall
defend the same at County’s expense by counsel satisfactory to EVTA. Any release, hold
harmless and indemnity given hereunder shall not constitute a waiver of any rights or
immunities afforded the Parties under § 24-10-101, et seq., C.R.S. and any fiscal or monetary
obligations of each Party arising under this Agreement shall be subject to annual budgeting
and appropriation by the respective governing body of each Party.
13. Warranty. The County shall perform all Services in a prompt, efficient and
workmanlike manner. The County shall correct any errors or deficiencies in the County’s
Services of which it becomes aware promptly and without additional compensation unless such
corrective action is directly attributable to errors or deficiencies in information furnished by
EVTA. EVTA’s approval of the County’s services shall not diminish or release the County’s
duties or obligations hereunder, since EVTA is ultimately relying upon the County’s skill and
knowledge to perform the Services.
14. Compliance with Laws. The County is obligated to familiarize itself and comply
with all laws applicable to the performance of the Services, including without limitation all state
and local licensing and registration requirements.
15. Acceptance Not Waiver. EVTA’s approval or acceptance of, or payment for, any
of the Services shall not be construed to operate as a waiver of any rights or benefits provided to
EVTA under this Agreement.
16. Default. Each and every term and condition hereof shall be deemed to be a material
element of this Agreement. In the event either Party should fail or refuse to perform according to
the terms of this Agreement, such Party may be declared in default.
17. Remedies. In the event a Party declares a default by the other Party, such defaulting
Party shall be allowed a period of ten (10) days within which to cure said default. In the event the
default remains uncorrected, the Party declaring default may elect to terminate the Agreement and
seek damages.
18. No Waiver of Liability or Immunity. The Parties hereto intend that nothing herein
shall be deemed or construed as a waiver by either Party of the monetary limitations or any other
rights, immunities, defenses, and protections afforded to them under the Colorado Governmental
Immunity Act (Section 24-10-101, C.R.S. et seq), as from time to time amended, or otherwise
available to EVTA or County or to their respective officers or employees. The Parties agree that
in the event any claim or suit is brought against either or both Parties by any third party as a result
of the operation of this Agreement that both Parties will cooperate with each other, and with the
insuring entities of both Parties, in defending such claim or suit.
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19. Binding Effect. This writing constitutes the entire agreement between the Parties
and shall be binding upon the Parties, their officers, employees, agents and assigns and shall inure
to the benefit of the Parties’ respective survivors, heirs, personal representatives, successors and
permitted assigns.
20. Integration and Amendment. This Agreement represents the entire agreement
between the Parties and there are no oral or collateral agreements or understandings. No
amendment or modification of this Agreement shall be binding upon the Parties unless the same
is in writing and approved by a duly authorized representative of each Party.
21. Law; Venue. The laws of the State of Colorado shall govern the construction,
interpretation, execution, and enforcement of this Agreement. Venue for any dispute between the
Parties arising out of or relating to this Agreement shall be in the State of Colorado District Court
for Eagle County.
22. Severability. In the event any term or condition of this Agreement shall be held
invalid or unenforceable by any court of competent jurisdiction, such holding shall not invalidate
or render unenforceable any other provision of this Agreement.
23. Annual Appropriation. Pursuant to Article X, Section 20 of the Colorado
Constitution, the Parties’ obligations hereunder are subject to the annual appropriation of funds
necessary for the performance thereof, which appropriations shall be made in the sole discretion
of the Party’s governing board. In the event that sufficient funds for the obligations contained
herein are not made, such event may trigger the Parties’ rights to termination for default.
24. Taxes. EVTA is a governmental entity and is therefore exempt from state and local
sales and use tax. EVTA will not pay for or reimburse any sales or use tax that may not directly be
imposed against EVTA. The County shall use EVTA’s sales tax exemption for the purchase of
any and all products and equipment on behalf of EVTA.
25. Time is of the Essence. All times stated in this Agreement are of the essence.
26. Notices. All notices which are required, or which may be given under this
Agreement shall be effective when mailed via registered or certified mail, postage prepaid and sent
to the address first set forth above. Either Party may change its address for purposes of this
paragraph by giving five (5) days prior written notice of such change to the other party.
A copy of any notice provided to the County shall also be sent to:
Eagle County Attorney
500 Broadway
Post Office Box 850
Eagle, Co 81631
Telephone: 970-328-8685
E-Mail: atty@eaglecounty.us
A copy of any notice provided to EVTA shall also be sent to:
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Collins Cole Flynn Winn & Ulmer, PLLC
Attn: Kathryn Winn
165 S. Union Blvd, Suite 785
Lakewood, CO 80228
Telephone: 303-218-7205
Email: kwinn@cogovlaw.com
27. Counterparts, Electronic Signatures and Electronic Records. This Agreement may
be executed in multiple counterparts, each of which shall be an original, but all of which, together,
shall constitute one and the same instrument. The Parties consent to the use of electronic signatures
and agree that the transaction may be conducted electronically pursuant to the Uniform Electronic
Transactions Act, § 24-71.3-101, et seq., C.R.S.
28. No Third-Party Beneficiaries. The Parties to this Agreement do not intend to
benefit any person not a party to this Agreement. No person or entity, other than the Parties to this
Agreement, shall have any right, legal or equitable, to enforce any provision of this Agreement.
29. Section Headings. The section headings in this Agreement have been inserted for
convenience of reference only and shall not affect the meaning or interpretation of any part of this
Agreement.
30. Not Construed Against Drafter. Each Party acknowledges that it has had an
adequate opportunity to review each and every provision contained in this Agreement, including
the opportunity to consult with legal counsel. Based on the foregoing, no provision of this
Agreement shall be construed against either Party by reason of such Party being deemed to have
drafted such provision.
31. Non-Liability of County for Consequential Damages or Lost Profits. The Parties
agree that the County shall not be liable for any indirect or consequential damages which may arise
from any breach of this Agreement by the County or which may arise by the County’s breach of
any implied or express warranty.
IN WITNESS WHEREOF, the parties have executed this Agreement the day and year
first set forth above.
[Signature pages follow]
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COUNTY OF EAGLE, STATE OF
COLORADO, By and Through Its
BOARD OF COUNTY COMMISSIONERS
By: ________________________
Matt Scherr, Chair
Attest:
By: _____________________________
Regina O’Brien, Clerk to the Board
EAGLE VALLEY TRANSPORTATION
AUTHORITY
By: ________________________
Amy Phillips, Chair
Attest:
By: _____________________________
Tanya Allen, Secretary
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EXHIBIT A
Scope of Services
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Exhibit A
Scope Of Services And Compensation
1. Scope of Services
In order to facilitate the smooth transition of Information Technology (IT) systems and
support services from Eagle County to EVTA, Eagle County's Information Technology
(ECIT) department agrees to continue providing the following IT support services to
EVTA as it pertains to those systems outlined in the Technology Transition Plan
identified as Exhibit B. These services are provided by Eagle County in order to allow
EVTA adequate time to fully transition required technology to an EVTA-managed
support model.
The parties envision that ECIT's technology support services will be substantively
unchanged from those previously provided directly to the ECO Transit organization. For
those systems detailed in Exhibit B, this entails any or all of the following core support
services:
● Service Desk Support and Troubleshooting
● Data Center Hosting
● Local Area Network (LAN) Services
● Wide Area Network (WAN) Services
● Personal Computer Provisioning and Support
● Software Services Access and Maintenance
● IT Security Monitoring
2. Operating Hours and Service Level Agreement
ECIT's standard operating hours are from 8:00 AM to 5:00 PM, Monday through Friday,
excluding County holidays. Support requests made during these hours will be
addressed according to these service-level agreement (SLA) terms. For support
requests made outside of these hours, including weekends and holidays, ECIT will use
best efforts to respond and resolve issues as promptly as possible, but standard SLA
response and resolution times may not apply.
EVTA personnel can initiate ECIT support requests by submitting a support ticket via
email to itsupport@eaglecounty.us, or alternatively by phoning 970-328-3580. It is
recommended that any critical issues impacting operations be submitted via phone:
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● Critical Issues: Those issues negatively impacting ongoing operations.
○ Response time during normal Eagle County operating hours, within 1
hour, resolution dependent on the nature of the specific issue.
○ Response time outside of normal Eagle County operating hours, best
efforts, resolution dependent on the nature of the specific issue.
● Non-Critical Issues: All other issues.
○ Response time by the following standard County working day, resolution
dependent on the nature of the specific issue.
ECIT will use reasonable efforts to address all support tickets and requests consistent
with these SLA terms, however the Parties acknowledge that ECIT’s performance may
be subject to or dependent upon the terms of and SLAs with, and availability of, those
vendors identified on Exhibit B.
3. Fees and Payment Terms
Invoicing will be provided by ECIT and payment will be made by EVTA consistent with
Section 5 of the Agreement.
In recognition of the ongoing transition and established Technology Transition Plan
outlined in Exhibit B, with an anticipated completion date of no later than March 31,
2025, all Eagle County IT support services that EVTA receives from the Effective Date
of this Agreement through March 31st, 2025 will be at a rate of $0 per month.
Beginning on April 1st, 2025, if the Technology Transition Plan outlined in Exhibit B
has not been completed, ECIT support services will be provided to EVTA at a monthly
rate of $15,000 per month.
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EXHIBIT B
Technology Transition Plan
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EXHIBIT B
1
Eagle County / Eagle Valley Transportation Authority
Technology Transition Plan
Vendor System Transition Plan Projected
Transition Date
Challenges Status Post-DAY1 (8/4) Plan
VTC
Swift Gulch
VTC
Swift Gulch
APC Ridership reporting Move to UTA web hosting Done Removed from ECG network.n/a
Productive Solutions Photo pass (fare
system)
Transitioned to smart card fares Done Active for archiving reports n/a
Comcast
Lumen
Internet connection
@ VTC and
@ Swift Gulch
- Commodity Internet with
Comcast to access hosted Clever
and Zoom phone.
- Internet via Comcast
or Lumen to provide data transfer
access from buses for video and
Clever.
Dependent on when
last software system
is transitioned to
EVTA
- Will need to retain existing Eagle County IT
data circuit until such time that Clever devices has
transitioned to hosted Clever. Note: Lance did
mention option to transition earilier off of this circuit
one EVTA Internet connection is in place; would
involved VTC personnel using an alternative
system from Clever to complete their tasks.
- Will need to retain existing Eagle
County IT data circuit until such time that last of
Apollo, GFI, Clever systems has been successfully
transitioned to EVTA (and EVTA's Internet circuit is
available at Swift Gulch).
VTC - Waiting on Comcast to respond
Swift Gulch - Waiting on Comcast or
Lumen to respond
7/8 - Follow up with Lumen on install
ECIT will need to continue to support
both WAN data circuits on the ECIT
network for the following software
applications until each location has their
own standalone Internet connection AND
the following systems are all
successfully transitioned to EVTA:
Apollo, Clever Devices, GFI.
Comcast
TOE - THOR
Internet connection
@ MSC facility
Current plan is for h/w install in Jun,
install of primary internet
connection in Jul and transition by
July 31, 2024.
7/24/2024 Heavy vendor scheduling dependencies.- Waiting on both Comcast and TOE to
enable their respective Internet services
to MSC
EVTA to cut over to their own managed
Internet connection as soon as either
Comcast or TOE service is available
AND Istonish MSP internal network at
MSC is in place.
Masabi Mobile Ticketing for
Android (Google
Play)
Work with Masabi to transition
existing Mobile Ticketing App /
Developer license to standalone
EVTA Google Play environment.
Note this also likely involves
updating the Mobile Ticketing app
name / branding to an EVTA theme
going forward from 8/4
8/4/2024 Heavy vendor dependency for guidance. Uncertain
regarding Google requirements for non-Google
users. In theory, this feels all feels like normal stuff
and such hurdles should have been cleared
previously by others in the past.
Lance has reached out to Masabi for
guidance on how to handle. Response
pending.
Assuming this transition does not happen
prior to 8/4, ECIT will need to continue to
support any EVTA needs for ecoTransit's
Mobile Ticketing app in the Google Play
developer console.
Google Workspace Invididual staff data
that resides in
Google Gmail,
Google My Drive,
Contacts, etc...
Individual data owners to manually
transfer data from their legacy
Google accounts to Office 365 by
September 1st, 2024. Access to all
former EcoTransit employees will
be terminated at that time.
9/1/2024 Primarily centers on ECIT ensuring
post-termination ecoTransit employee access to
Google during time period from 8/4/2024 -
9/1/2024. Also need to handle receipt of email
issue delivered to unmonitored email boxes during
this time as well. Consider removing staff accounts
from GAL.
- EVTA policy approved and confirmed
by EVTA and Eagle County.
- Pending distribution to ecoTransit /
EVTA staff
New EVTA staff will have access to their
former Eagle County Google information
so manual transfers can be conducted up
to September 1st, 2024.
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EXHIBIT B
2
Eagle County / Eagle Valley Transportation Authority
Technology Transition Plan
Vendor System Transition Plan Projected
Transition Date
Challenges Status Post-DAY1 (8/4) Plan
Google Shared
Drive
Shared staff file
drive for ecoTransit
staff
EVTA personnel to migrate Google
EcoTransit Shared Drive to Office
365 using Migration Manager
https://learn.microsoft.com/en-us/sh
arepointmigration/mm-google-overv
iew
9/1/2024 Potentially tight timeline expectation with an
untested tool. If this tool fails to work adequately,
burden will likely fall on ECIT to develop an
unknown alternative process quickly. Ideally, EVTA
will test / confirm this tool works adequately and
appropriate access permission have been
pre-establish to gain confidence that this process
will work properly for intended purpose prior to
crunch time.
Not started File transfer should occur at some point
between of 8/5 and 9/1.
Istonish (MSP) Local Area Network A third party Managed Service
Provider (MSP) has been contract
to manage and support EVTA's
Local Area Network, as well as
their PC fleet. ECIT is working in
tandem with EVTA / Istonish to
allow for a separate physical
network to be established within the
MSC (separate hardware and
separate patch panel(s) wiring
drops. EVTA managed PC's will
connect to the Internet / internal
systems via the newly established
EVTA network.
Dependent on when
last software system
is transitioned to
EVTA
Not all former ecoTransit systems will have been
transitioned to EVTA by 8/4/2024. For purposes of
both ECIT support and security, those systems that
remain untransitoned will have to remain on the
Eagle County network until such time that the last
system has been transitioned. Practical reality of
this situation is that selected EVTA staff may need
to work on two separate PC's over two separate
networks for a period of time. Need to ensure that
such a network scenario is adequately allowed for
at each workspace (wirelessly or physical wiring),
as well as bus wireless antenae connection points.
- MSP contract in place.
- ECIT in process of ensure adequate
physical wiring drops to support splitting
physical networks.
-6/24 network hardware received to MSC
-6/26 project meeting - get updated build
timeline
ECIT will need to continue to support
internal network services on the ECIT
network for the following software
applications until they all are successfully
transitioned to EVTA: Apollo, Clever
Devices, GFI
Apollo/Luminator ViM video
surveillance
Transition off of existing Luminator
solution to hosted mSet product
(replacement to ViM)
12/31/24 Building proposal
-contract in July
ECIT will need to support ViM system
until replacement solution is in place.
Will impact the following positions:
-Safety and Training Supervisor
-2 ITS positions
Clever Devices ITS applications Transition from present on-premise
model to vendor provided cloud
hosted solution for all applications
11/1/24 This system is very complex, an operational
imperative, and the transition itself is highly
dependent on the vendor (Clever Devices). The
vendor quoted a 22 week transition period from
time of contract signing period to migrate systems
to their cloud hosted solution. Twenty two weeks
from contract signing is approximately November
15th, 2024.
Contract presented to board on 6/12/24
for approval;
6/13: Approved by EVTA Board;
6/13: Signed by both parties
ECIT will need to support the Clever
suite of products until successful
migration to Clever's Cloud hosted
solution.
Will impact the following positions:
-Dispatchers and fill ins (9 people)
-2 ITS positions
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EXHIBIT B
3
Eagle County / Eagle Valley Transportation Authority
Technology Transition Plan
Vendor System Transition Plan Projected
Transition Date
Challenges Status Post-DAY1 (8/4) Plan
GFI Cash fare collection
system
EVTA goes cashless for Spring 25,
at which time GFI is retired.
03/31/25 - FTA requirements concerning being licensed to
use a single passenger count solution is a question
mark?
System supports an unwanted legacy process
(cash collection). Nobody anticipates retaining
either the process or the system beyond 2025.
- System is brittle and unwieldy
-Vendor is not customer focused
- Vendor requires $30K to support transition
- Neither IT department wants to support this
system.
- EVTA IT recommends Option 1A.
- ECIT recommends Option 1B.
ECIT will need to continue to support GFI
until such time that EVTA goes
"cashless" on buses.
Sched21 Scheduling system Migrate the backend server(s) to
EVTA Azure instance. Install
clients on EVTA PCs.
12/31/24 Getting technical tasks accomplished.Get sever specs from ECIT and build
Azure server
-6/17 requested specs from ECIT
(received)
-6/25 follow up for install files and
documentation to Enghouse
-7/1 Enghouse (Sched 21's vendor) to
send updated install files
ECIT will need to support Schedule 21
until EVTA solution is in placce.
Zoom Phone system Estalish an EVTA account with
Zoom, work with ECIT to configure
EVTA Zoom instance, port relevant
phone numbers from ECIT Zoom
instance to EVTA Zoom instance.
8/4/2024 Getting technical tasks accomplished.EVTA is using Zoom moving forward
(with a mixture of Teams licenses for new
EVTA staff)
-6/21 Updated Zoom licensing requested
-6/27 Zoom agreement signed
NEXT: waiting for access to setup Zoom
EVTA staff to continue using ECIT Zoom
instances until such time that EVTA IT
successfully transitions to it's own Zoom
instance.
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