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HomeMy WebLinkAboutC24-190 AramarkRev. 06/17 Aramark Refreshments CUSTOMER RELATIONSHIP AGREEMENT AGREEMENT EFFECTIVE DATE: 05/01/2024 ARAMARK REPRESENTATIVE: Fredrico Gonzales CUSTOMER SERVICE LOCATION(S)CUSTOMER BILLING ADDRESS (IF DIFFERENT) CUSTOMER NAME: County of Eagle CUSTOMER NAME: County of Eagle ADDRESS: 500 Broadway ADDRESS: 500 Broadway CITY / STATE / ZIP: Eagle / CO / 81631 CITY / STATE / ZIP: Eagle / CO / 81631 PHONE #: 19703288600 PHONE #: 970-328-3507 EMAIL: christina.andrews@eaglecounty.us EMAIL: dhsacctpayable@eaglecounty.us ATTN: Christina Andrews ATTN: Accounts payable SIC: 9111 ACCOUNT TYPE: SHIP ONLY FULL SERVICE PAYMENT TYPE: CREDIT CARD CHECK EFT ADDITIONAL SERVICE LOCATIONS+ (IF ANY): +In the event Aramark elects to provide services to any additional Customer location in the same geographic area as the initial location(s), the new location will automatically be covered by this Agreement. Aramark’s Commitment to our Customers  Reliable services, including regular delivery of product at your locations  High quality products and equipment, meeting or exceeding industry standards  Prompt, no-cost equipment repairs  Regular servicing of Aramark provided equipment  Dedication to meeting or exceeding your expectations Service Guaranty: Customer may terminate this Agreement at any time for material deficiencies in service if, after notifying Aramark in writing of the nature of the service deficiencies, Aramark has not corrected the deficiencies within forty-five days. Customer agrees to purchase all breakroom products, and rent related equipment, exclusively from Aramark. The breakroom products and equipment are listed below. Product Price/Product Product Price/ProductPRODUCTS: Description Monthly Rental/Unit Description Monthly Rental/Unit SBC Icup Digital 814(1)$0/monthly WCurtis CAFE0AP P/O Brewer(1)$0/monthly EQUIPMENT: Water Units Monthly Rental/Unit Maintenance Price Per Service/Unit Filter Changes (4 Times Per Year)$65.00 UV Bulb Changes (0 Times Per Year)$0 WATER SERVICES: Administrative charge (not intended to be an employee tip or gratuity): $9.99 per delivery Equipment installation charge: $0 per piece of equipment MONTHLY MINIMUM PURCHASE REQUIREMENT: Each month, Customer agrees to spend, or guarantee average spend of, at least $300.00, excluding applicable taxes, on products, equipment and services (the Monthly Minimum). Aramark reserves the right to invoice monthly the difference between Customer’s actual spend and the Monthly Minimum if average spend falls below this amount. DocuSign Envelope ID: 62B7373A-D3D6-4C35-BAE0-DD9ED9E7A48C Rev. 06/17 Terms and Conditions 1. Service Guaranty: Customer may terminate this Agreement at any time for material deficiencies in service if, after notifying Aramark in writing of the nature of the service deficiencies, Aramark has not corrected the deficiencies within forty-five days. 2. This Agreement, including all attachments and addendums/amendments signed by both parties, is the entire agreement. Any terms and conditions in a customer purchase order or similar document will have no effect. 3. In no event will either party or its affiliates be liable to the other party for any claims for indirect, special, incidental, consequential, punitive or extraordinary damages, lost profits or business interruption. 4. Title and ownership of any equipment will remain with Aramark. Customer agrees to pay Aramark’s standard replacement price for any equipment that is not returned to Aramark upon the expiration or termination of this Agreement or if any equipment is damaged by Customer, except for damage resulting from normal wear and tear. All products consumed or used in connection with the equipment furnished by Aramark must be purchased from Aramark. 5. Payment terms are net thirty days from the date of invoice. Aramark may charge a late payment charge on all past due amounts equal to the lesser of one and one-half percent per month (eighteen percent per year) or the maximum permitted by law. The charges in this Agreement are exclusive of any applicable taxes. 6. The initial term of this agreement is thirty-six months. This Agreement will automatically renew on a year-to-year basis after the initial term, unless either party provides sixty days’ prior written notice before the end of the current term. 7. On or after each anniversary of the above Effective Date, Aramark may increase the prices then in effect by five percent (API). In addition, upon written notice (which may be by invoice, monthly statement or letter), prices may be changed by Aramark. Customer may reject a price change (except the API) by notifying Aramark in writing within five business days of receiving notice. If Customer rejects a price change, Aramark reserves the right to terminate this Agreement in whole or in part. 8. In addition to any other remedies Aramark may have, if Customer breaches this Agreement, or terminates this Agreement other than in accordance with the Section 1 or Section 6 above, Customer agrees to pay: a) a restocking charge of seventy-five dollars per piece of equipment; and b) liquidated damages (intended as a good faith pre-estimate of the actual damages Aramark would incur and not as a penalty) in an amount equal to twenty-five percent of the average monthly charges during the six months prior to termination times the number of months remaining on the unexpired term of this Agreement. 9. Additional charges will be agreed upon for services outside the scope of Aramark’s standard service offering. 10. Customer acknowledges that some or all equipment will be connected to water lines. Aramark recommends enrolling in our Water Leak Prevention Program, which will provide for the installation of a Water Block on each water line and the annual inspection of the Water Block and related water lines used to connect the equipment. While no product or program can fully eliminate the risk of water leaks, these actions can help minimize water damage in the event of a leak. Unless initialed below, Aramark will implement the Water Leak Prevention Program. Customer agrees to pay a one-time fee of $159 dollars per water line with a Water Block installed. Customer Additional/Special Requirements or Terms: If additional products/services are to be provided, or buyback protected contract investment to be made, check box and attach addendum(s). Temp Energy Fee: $6.50 per delivery (see ararefreshments.com/fuel for details) CUSTOMER ARAMARK REFRESHMENT SERVICES, LLC Signature: Signature: Print Name: Print Name: Title: Title: DocuSign Envelope ID: 62B7373A-D3D6-4C35-BAE0-DD9ED9E7A48C BDM Fredrico GonzalesJeff Shroll County Manager