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HomeMy WebLinkAboutC99-140 Office TecknowledgyOffice 5'ec cy'nowled
@he Office Equipment Experts
MAY 2 0 i999
Client Name:Eagle County Government / Information Services
Billing Address: P.O. Box 850 Eagle, Co. 81631
Phone 9: (970) 328-8639
Contact: Dave Holmgren
M.A.P.M.P. level: One (1)
M.A.P.M.P. cost: $1200.00
Date M.A.P.M.P. agreement starts: When the remaining 2.5 hrs. as of 5/19/99 of previous
contract are used.
M.A.P.M.P. Parts discount: 25%
1: This agreement is between Office Tecknowledgy and the above stated party/ parties.
2: This contract represents the entire agreement between client and Office Tecknowledgy,
and supersedes all prior oral and written communications. This contract may be amended
only by an instrument in writing, executed by the client and an authorized agent of Office
Tecknowledgy.
3: This agreement will expire only after the client uses up the prescribed number of service
hours, based on the M.A.P.M.P. level that is set forth. There is no time limit on this
contract.
4: Office Tecknowledgy agrees to provide client with the number service hours stated
above, for the set cost stated above. Office Tecknowledgy also agrees to provide client
with the parts discount stated above and provide client with documentation that shows this
discount at the request of the client.
5: Client understands that Office Tecknowledgys normal business hours are 8:00 a.m. to
5:00 p.m. Monday through Friday. After hours service may be charged at 1.5 times the
normal hour rate.
6: By client acceptance of this at ere►, At4nt acknowledges that they have read and
understood these terms and cons.a�vfi"'s3 eU.
Client Acceptance ^�A � ° Ci Tice Tecknowledgy Acceptance
Name (print) Title I Name (print) Title
Signature ate Aignature Date
PO. Box 1496 • Rifle, Colorado 81650 • 970-625-2150 -Toll Free 1-800-774-2150 • Fax (970) 625-4909
4
11"Wo
Continuation of terms of M.A.P.M.P. Agreement
7: This agreement applies to all Hewlett Packard printers operated by the County. However,
service requests to which Office Tecknowledgy will respond and to which this agreement applies
are only those requests made by the County's Information Services Department. If any County
Department makes a direct request to Office Tecknowledgy for service hereunder. Office
Tecknowledgy will refer the requesting person to IS Department.
8: The hours of service provided for herein are hours performing service on site, and do not
include travel time. Service will be provided at any County offices site.
9: Office Tecknowledgy will provide the County"s IS Department a repair ticket for each repair
when the repair is completed, showing the number of hours worked.
10: Office Tecknowledgy will respond to County's service requests within not later than -one _
business day of the request. County recognizes that the time within which Office Tecknowledgy
will respond will depend in part on the urgency of the repair problem.
11: This agreement includes the provisions (as applicable) set forth on the pages attached hereto
entitled, respectively, "Major Account Price Maintenance Program" and "Terms And Conditions,"
which are incorporated herein. ("OTWS" as used in "Terms And Conditions" means and refers to
Office Tecknowledgy.)
12: This agreement may not be assigned by either party without the other's written consent, given
at its sole discretion.
Office Tecknowledgy ounty
initial here initial h e
D14I LbU ION
OriRina�s to:
1. Con pet Rork
2. _ �C
3.
4.
copies to:
1. Accounting
2.
3.
4. —_