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HomeMy WebLinkAboutC22-169 VaisalaAPPENDIX S Vaisala Service Contract Date: 2022-01-27 1 Vaisala Service Contract ________________________________________________________________ Agreed Fees for the Services. All fees and reimbursements are exclusive of any value added tax (VAT), sales tax and other applicable taxes or duties, which shall be payable by the Customer in accordance with applicable laws. In case of prolonged Contract, annual fee may be subject to, at maximum, a three percent (3%) increase per year. Period Total fee for the Contract (USD) Year 1 $4,034.00/YR Year 2 Year 3 Year 4 Year 5 Customer Contact, commercial Customer Contact, technical Name: Name: Koltin Howard-Talbott Phone: 970.328.2680 Phone: Email:koltin.howardtalbott@eaglecounty.us Email: This Contract represents the entire understanding of the parties with respect to the subject matter hereof and, as of its entering into force, supersedes all prior communications, representations and agreements, whether oral or written, with respect to the same subject matter. In all other respects this Contract will be governed by Vaisala General Conditions of Service. The priority order of these documents shall be: 1. This Service Contract; and the following Annexes form an integral part of this Contract: Annex 1: System and Services Annex 2: Service rates and contact methods 2.- General Conditions of Sale and Service of Vaisala Inc. https://www.vaisala.com/sites/default/files/documents/General-Conditions-of-Sale-and-Service-of-Vaisala-Inc-DOC247981.pdf On behalf of Customer: On behalf of Vaisala: _______________________________ _______________________________ Name Date Name Date Customer Contractor Eagle County Regional Airport Vaisala Inc. 219 Eldon Wislon Road 194 South Taylor Avenue Gypsum, CO 81637 Louisville, CO 80027 USA USA (referred to as “the Customer”) (referred to as “Vaisala”) Validity of the Contract Scope: This Contract covers the agreed service and maintenance (“the Services”) of the agreed Weather Observation Systems (“the System”) indicated below and more closely specified in Annex 1 Invoicing Schedule: Annually X Semiannually Quarterly Monthly Payment Term: 30 days net (Advance) Contract Number: Start Date: End Date: US0000299SER January 01,2022 December 31,2023 This Contract shall be prolonged by one year at a time after the end date, unless terminated by notice in writing at least sixty (60) days before the expiration of the current Contract period. 01/27/2022 Teresa Loper DocuSign Envelope ID: 186FFE75-291C-48B8-B2D8-FDA63C104A86 4/26/2022 APPENDIX S Vaisala Service Contract Date: 2022-01-27 2 ANNEX 1: System and Services 1.1 The System covered by this Contract: RPU Description Site ID Service Provided 1 EGE-Rpu 1 (F) Data Hosting & Cellular forcasting 1.2 Services included in this Contract: 1.2.1 Data Acquisition 1.2.2 Data Storage 1.2.3 Data Processing 1.2.4 Data Dissemination 1.2.1 Data Acquisition Service scope: Vaisala will take responsibility for the collection of the observational data from the customer's surface weather station(s). Data acquisition is managed using one of two methods; o Data polling - data is actively collected from the surface weather station by polling infrastructure housed at one of the Vaisala data centers. o Data push - data is pushed from the surface weather station through a communication network to one of the Vaisala data centers. Service requirements: Where the customer is responsible for managing their own station communications: The customer must always provide the number of the phone line or of the GSM SIM card. o For GPRS, CDMA enabled SIM cards, the network provider APN and the data number should also be provided. o The customer should manage the performance of the land line and take responsibility for addressing issues with faults that may occur on the line. The customer must also take responsibility for the bill payment for both land line and sim card accounts. 1.2.2 Data Storage Service scope: Data Warehousing - Data is stored for the customer access for the duration of the service contract. Service requirements: Data is available for the times where data was being reported from the surface weather station(s). Camera Images are available for live access for up to 5 weeks through the Vaisala Navigator site. Archive data is only available to view the Vaisala Navigator data display website. 2 EGE-Rpu 2 Data Hosting & Cellular DocuSign Envelope ID: 186FFE75-291C-48B8-B2D8-FDA63C104A86 APPENDIX S Vaisala Service Contract Date: 2022-01-02 3 1.2.3 Data Processing Service scope: Data from the customer's surface weather station(s) is received and processed at a Vaisala data center. The data is subjected to multiple data quality tests to remove erroneous data before being made available to visualization software or third party exports. If the data is to be used for forecasting, the quality-controlled data can be sent to the forecast provider in a common format. Forecasts are received and processed by the Vaisala system before being made available to visualization software. Methods of forecast data exchange utilize FTP or Web Services. Service requirements: There must be a regular and reliable feed of data from the surface weather station(s). Forecaster and data feeds will vary in scope and requirement. These must be agreed between Vaisala and the customer before the contract is signed. 1.2.4 Data Dissemination Service scope: Data and forecasts will be displayed in Navigator II If data is required to be hosted locally, then products are available to collect and display data. These products require installation at the customer's offices and require external access to a Vaisala data center. Data can be forwarded directly to the customer for use as required. A common data format is provided and sent to the customer by FTP. Service requirements: Customer must provide a PC with internet access to a standard appropriate for the chosen web based application. Locally hosted displays require secure SSH access through the customers firewall to a specific IP address. This will be provided by the Vaisala Technical Support team at the time of install. DocuSign Envelope ID: 186FFE75-291C-48B8-B2D8-FDA63C104A86 APPENDIX S Vaisala Service Contract Date: 2017-08-15 4 ANNEX 2: Service rates and contact methods 2.1 Contact methods for technical support Priority Technical Support o Priority Technical Support is available 24/7. Email : priority@vaisala.com Phone: 877-VAISALA (824-7252) This is a contact point of Technical Support This is a contact point of Vaisala from where Customer can, In Writing, order spare parts DocuSign Envelope ID: 186FFE75-291C-48B8-B2D8-FDA63C104A86