HomeMy WebLinkAboutC19-157 Petdata Inc- 1 - AGREEMENT BETWEEN PETDATA, INC. AND EAGLE COUNTY FOR ANIMAL LICENSING SERVICES THIS AGREEMENT FOR ANIMAL LICENSING SERVICES (“Agreement”) is entered into as of __________________, by and between EAGLE COUNTY, COLORADO a body corporate and politic, and PETDATA, INC., a Texas corporation, hereinafter called “CONTRACTOR”. For good and valuable consideration, COUNTY and CONTRACTOR agree as follows: 1. SERVICES For the consideration set forth below, CONTRACTOR agrees to provide to COUNTY the animal licensing services described under “CONTRACTOR’s RESPONSIBILITIES” in Exhibit A, attached hereto and incorporated herein by reference (collectively, the “Services”), upon the terms and conditions of this Agreement. The Services relate to COUNTY’s licensing and registration of pets. COUNTY agrees to perform “COUNTY’s RESPONSIBILITIES” described in Exhibit A. In the event of any conflict between any of the contents of Exhibit A and any of the provisions of the main body of this Agreement, the provisions of the main body of this Agreement will prevail. 2. OVERSIGHT AND COORDINATION All Services shall be performed to the reasonable satisfaction of COUNTY, as reasonably determined by the Eagle County Animal Services Field Services Manager. COUNTY agrees to promptly notify CONTRACTOR of the name and contact information of the person who will monitor the performance of the Services on behalf of COUNTY, and to promptly notify CONTRACTOR of any changes to COUNTY’S monitoring designee or the contact information for COUNTY’s monitoring designee. 3. PERFORMANCE OF SERVICES CONTRACTOR acknowledges that, prior to signing this Agreement, CONTRACTOR has become familiar with the scope of the Services required under this Agreement. Subject to CONTRACTOR’s fulfillment of its obligations under this Agreement, the means and methods of performing the Services shall be within the sole discretion of CONTRACTOR. CONTRACTOR may perform the Services at such location(s) that CONTRACTOR may from time to time determine, and shall not be required to perform any of the Services at a COUNTY location. CONTRACTOR shall not be responsible or liable to COUNTY or any third party for any delays, errors or omissions in the performance of the Services or any losses or damages sustained by COUNTY or any third party that are caused by (i) COUNTY or any of COUNTY’s employees or agents, or (ii) the inaccuracy, incompleteness, or other insufficiency of any data furnished by or on behalf of COUNTY to CONTRACTOR under or in connection with this Agreement. 4. CUSTOM SUPPLIES If COUNTY requests that CONTRACTOR utilize specific supplies in connection with the performance of the Services, such as, for example, forms, brochures, or rabies books, COUNTY will provide those supplies to CONTRACTOR without charge. COUNTY shall purchase, at COUNTY’s expense, and cause to be delivered to CONTRACTOR license tags that meet CONTRACTOR’s specifications, which have been provided to COUNTY. 5. BANK ACCOUNTS Licensing fees and any other amounts that are collected by CONTRACTOR for the benefit of COUNTY under this Agreement will be deposited into an account of one of the following types that is from time to time designated by COUNTY (a “Bank Account”): DocuSign Envelope ID: FB3ED897-46C2-4F47-9C44-7BCBAF7F1CB1 5/9/2019 - 2 - A. An account established and maintained by COUNTY in its name at a bank or other financial institution (a “COUNTY Account”); or B. A separate account established and maintained by CONTRACTOR at a bank or other financial institution selected by CONTRACTOR in which will be deposited funds that relate solely to this Agreement (a “Maintained Account”). COUNTY has designated the type of Bank Account to be utilized by CONTRACTOR hereunder. COUNTY may change the designation of the type of Bank Account to be utilized hereunder from time to time upon notice to CONTRACTOR, and CONTRACTOR will have a reasonable time in order to effect any such requested change. COUNTY will reimburse CONTRACTOR for all out-of-pocket expenses incurred by CONTRACTOR in connection with any change in the type of Bank Account utilized hereunder. COUNTY acknowledges and consents that CONTRACTOR may make an initial deposit into a Maintained Account from CONTRACTOR’s funds in order to establish the account, which initial deposit will be refunded or otherwise reimbursed to CONTRACTOR. When a Maintained Account is closed, any funds remaining in the account after the payment of all amounts due COUNTY hereunder will belong to and be disbursed to CONTRACTOR. 6. COMPENSATION TO CONTRACTOR In consideration of the Services, CONTRACTOR shall be entitled to the following compensation: A. Basic Fees. COUNTY shall pay to CONTRACTOR the following fees for all animal licenses issued during the term of this Agreement, regardless of whether they are issued by COUNTY, CONTRACTOR, veterinarians, or any other persons: 1) $4.20 will be charged effective January 1, 2019, for each one-year license or replacement tag and for the first year for each multi-year license (which amount is subject to adjustment as provided below). 2) $2.00 for each additional year after the first year for each multi-year license. 3) $2.50 collection service fee for each late fee, if any, paid by a Licensee during the term of this Agreement. The fee provided for in clause 1), above, will be adjusted as follows during any of the following periods that fall within the term of this Agreement: (a) commencing on the third (3rd) annual anniversary of the original Execution Date and continuing until the fifth (5th) annual anniversary of the original Execution Date, the fee provided for in clause 1), above, will be $4.20; and (b) if the term of this Agreement is for more than five (5) years, then, commencing on the fifth (5th) annual anniversary of the original Execution Date and continuing on each annual anniversary of the Execution Date thereafter throughout the remaining term of this Agreement, the fee provided for in clause 1), as previously adjusted, will increase by an amount equal to five percent (5%) of the fee under clause 1) that is in effect immediately prior to the respective anniversary, and the fee, as so increased, will thereupon become the fee payable under clause 1) unless and until further adjusted in accordance with this clause (b). An animal license will be considered “issued” for purposes of this Agreement regardless of the means, method, program, process, or agency used for the issuance or registration of the license, and whether or not a fee or other consideration is charged or received by the COUNTY for the license. Without limiting the generality of the foregoing, an animal license that is donated or issued free of charge by the COUNTY or that is issued as part of a bundling of COUNTY services or programs will be considered “issued” for DocuSign Envelope ID: FB3ED897-46C2-4F47-9C44-7BCBAF7F1CB1 - 3 - purposes of this Agreement. Further, any animal license that is processed by CONTRACTOR for COUNTY during the term of this Agreement will be considered “issued” for purposes of this Agreement, whether or not the license was or is actually issued or delivered before, during, or after the term of this Agreement. Notwithstanding the preceding provisions of this Section 6A, the parties agree that CONTRACTOR’s minimum aggregate fees under this Section 6A are $6,000.00 per calendar year. In order to assure the payment of such minimum aggregate annual fees to CONTRACTOR, the parties agree that if the aggregate fees payable to CONTRACTOR under this Section 6A for a calendar month would, but for the application of this sentence, be less than $500.00, then the aggregate fees payable to CONTRACTOR under this Section 6A for that calendar month will be $500.00. However, the foregoing minimum monthly amount will not be applicable if the aggregate fees paid to CONTRACTOR under this Section 6A have already equaled or exceeded, or in the opinion of CONTRACTOR are reasonably expected to otherwise equal or exceed, $6,000.00 for that calendar year. If the aggregate annual fees paid to CONTRACTOR under this Section 6A during any calendar year do not equal or exceed $6,000.00, then COUNTY shall pay an amount equal to the positive difference between (i) the amount previously paid to CONTRACTOR for that calendar year and (ii) $6,000.00, upon demand by CONTRACTOR. The $6,000.00 minimum annual amount shall be prorated for any partial calendar year during the term of this Agreement. No delay or failure on the part of CONTRACTOR in imposing or collecting the aforesaid monthly minimum amount shall affect CONTRACTOR’s right to receive the aforesaid minimum aggregate annual fees or to collect the aforesaid minimum aggregate monthly amount either then or in the future. The fees paid to CONTRACTOR under this Section 6A are further subject to reasonable adjustment in the event that COUNTY adds, modifies, or eliminates any fees that are charged to Licensees during the term of this Agreement. COUNTY and CONTRACTOR agree to negotiate any such reasonable adjustments in good faith and to document such adjustments in the form of a written amendment to this Agreement. As used in this Agreement, the term “Licensee” refers to any person who applies for an animal license to be issued by or on behalf of COUNTY. C. Additional Service Fees or Costs. The following fees or cost reimbursements will apply to the extent that the corresponding services described below are requested by COUNTY: 1) Cost of Bank Account. COUNTY will be responsible for all out-of-pocket costs related to any Bank Account. COUNTY will reimburse CONTRACTOR on a monthly basis for any out-of- pocket costs for a Bank Account that are paid by CONTRACTOR. COUNTY may request copies of the bank statements for a Maintained Account at any time and CONTRACTOR will provide available bank statements for that Maintained Account within five business days after a request is received by CONTRACTOR. 2) Bank Deposit Mailing Fees. If COUNTY requires CONTRACTOR to deposit money into a COUNTY Account other than at a branch located in the city where CONTRACTOR’s principal office is located, CONTRACTOR may make any deposit to that COUNTY Account by means of any form of U.S. Mail or overnight delivery service, and the actual cost to transmit the deposits to the required bank location will be borne by COUNTY and included in invoices submitted to COUNTY for the Services. 3) Postal Box/Mail Forwarding Fee. If COUNTY requests CONTRACTOR to establish a local post office box for mail collection and forwarding, COUNTY will pay or reimburse CONTRACTOR for the actual costs of mail box rental, mail forwarding and postage fees. DocuSign Envelope ID: FB3ED897-46C2-4F47-9C44-7BCBAF7F1CB1 - 4 - 4) Supply Fee. If COUNTY requests changes to supplies or notices that it has previously approved, including but not limited to fee or program changes, COUNTY will be responsible for the actual costs associated with changing, replacing or discontinuing the use of the previously approved supplies. If COUNTY terminates this Agreement for any reason other than for cause, COUNTY will remain responsible for the actual cost of supplies purchased on its behalf. 5) Lock Box Fees. If COUNTY utilizes a lockbox, the actual fees and costs associated with the lockbox, including the cost to forward mail to CONTRACTOR from a lockbox, shall be borne solely by COUNTY. D. Charges to Licensees. COUNTY agrees that CONTRACTOR may charge and collect the following fees directly from Licensees, and CONTRACTOR shall be entitled to retain any such fees so collected as part of CONTRACTOR’s compensation under this Agreement, except as otherwise provided below: 1) $2.00 effective as of January 1, 2019, for each on-line transaction engaged in by a Licensee. 2) CONTRACTOR may charge a fee to a Licensee of no more than $25.00 (or, if lower, the maximum amount permitted by applicable law from time to time in effect) for each check or other payment from that Licensee that is returned uncollected for any reason. Any such returned item fee related to a Maintained Account that is actually collected shall be deposited into the Maintained Account and shall be for the benefit of COUNTY; otherwise the fee shall be retained by CONTRACTOR. 7. MODIFICATION OF SERVICES If COUNTY requests Services in addition to those described in this Agreement, and CONTRACTOR agrees to provide those additional Services, then CONTRACTOR shall be entitled to additional compensation for those additional Services as shall be agreed upon by CONTRACTOR and COUNTY in a written modification to this Agreement that is signed by COUNTY and CONTRACTOR. CONTRACTOR shall not be required to perform any such additional Services unless and until the parties have entered into a written modification of this Agreement. Without limiting the other types of services that may be considered to be outside of the scope of the Services described in this Agreement, the following types of Services would be considered to be outside of the scope of the Services described in this Agreement and, therefore, the subject of additional compensation to CONTRACTOR: customized software projects outside the scope of Exhibit A; requests for new features in CONTRACTOR’s software that are outside the scope of Exhibit A; or requests for CONTRACTOR to implement new procedures or operations from those identified in Exhibit A or necessary for performance of the Services identified herein. COUNTY may determine after the Execution Date that certain portions of the Services are no longer necessary, in which event COUNTY shall notify CONTRACTOR of the portions of the Services that are no longer required, and CONTRACTOR shall be relieved of the responsibility for performing those portions of the Services. However, there shall be no adjustment in CONTRACTOR’s compensation hereunder for any portions of the Services that CONTRACTOR is not required to perform. 8. REPORTS A. Reports from CONTRACTOR. Within 15 business days after the end of each calendar month during the term hereof, CONTRACTOR will submit an animal licensing summary report for the preceding calendar month to COUNTY in a format that is mutually agreed upon by COUNTY and CONTRACTOR. Any such report may be transmitted electronically or by any other means. B. Reports from COUNTY. Within 10 calendar days after the end of each calendar month during the term hereof, COUNTY will submit a report to CONTRACTOR of all license fees that COUNTY has received during the DocuSign Envelope ID: FB3ED897-46C2-4F47-9C44-7BCBAF7F1CB1 - 5 - preceding calendar month from Licensees, veterinarians or any other source other than CONTRACTOR. Any such report may be transmitted electronically or by any other means. 9. PAYMENTS A. COUNTY Account Used. If and for so long as a COUNTY Account is utilized hereunder, the following provisions shall apply (and the provisions of Section 9B shall be inapplicable): Within 15 business days after the end of each calendar month, CONTRACTOR will submit to COUNTY an invoice with supporting documentation for the compensation due CONTRACTOR under this Agreement for that calendar month. COUNTY will pay CONTRACTOR the invoiced amount by means of check, ACH payment or other form of payment acceptable to CONTRACTOR within 30 days after the date CONTRACTOR submits the invoice to COUNTY. Invoices will be submitted electronically to the e-mail address that COUNTY shall from time to time provide CONTRACTOR for the submission of invoices or in such other manner as COUNTY may from time to time request in writing to CONTRACTOR and that is acceptable to CONTRACTOR. B. Maintained Account Used. If and for so long as a Maintained Account is utilized hereunder, the following provisions shall apply (and the provisions of Section 9A shall be inapplicable): Within 15 business days after the end of each calendar month, CONTRACTOR shall remit to COUNTY the residual amount, if any, of all license fees collected by CONTRACTOR hereunder during the preceding calendar month after deducting therefrom all fees, costs, expenses, and reimbursements due CONTRACTOR hereunder. If at any time the funds in the Maintained Account are not sufficient to fully pay amounts due to CONTRACTOR hereunder, then CONTRACTOR may recoup any shortfall from any subsequent payments due to COUNTY under this paragraph until all sums due CONTRACTOR have been fully paid. C. Direct Collections by COUNTY. If COUNTY collects any animal license fee or any other amount that is subject to this Agreement directly from a Licensee, veterinarian or other source, other than CONTRACTOR, COUNTY may either forward the amount collected to CONTRACTOR within fifteen business days for deposit into a Maintained Account, if a Maintained Account is in effect, or retain the amount. In either event, COUNTY shall report the amount so collected to CONTRACTOR in accordance with Section 8B so that the fee(s) due CONTRACTOR hereunder with respect to the amount collected by COUNTY may be determined and paid in accordance with this Agreement. 10. TERM The term of this Agreement is effective as of 8th day of November 2017 and will expire at the close of business on November 30, 2019, unless this Agreement is sooner terminated in accordance with other provisions of this Agreement (“Term”). Thereafter, this Agreement will automatically renew for three (3) successive one-year periods on the same terms and conditions set forth herein unless terminated in writing by either party at least sixty (60) days prior to the then current Term. The parties agree that the fees for CONTRACTOR’s Services shall be subject to a maximum increase of two and one-half percent (2.5%) annually, such increase to commence with the first renewal Term, if any. 11. PERMITS AND REQUIREMENTS A. Permits. CONTRACTOR shall obtain the necessary permits(s), if any, required by COUNTY or its governing ordinances for the performance of the Services. COUNTY agrees to provide CONTRACTOR with a list of any and all such permits and to cooperate and assist CONTRACTOR in good faith to aid CONTRACTOR in obtaining any such permits in a timely fashion. DocuSign Envelope ID: FB3ED897-46C2-4F47-9C44-7BCBAF7F1CB1 - 6 - B. Legal Requirements. CONTRACTOR shall, in performing the Services under this Agreement, comply with all federal, state, county, or COUNTY statutes, laws, codes and ordinances, as amended, that are directly applicable to CONTRACTOR’s performance of the Services. COUNTY shall notify CONTRACTOR of changes to laws, codes or ordinances affecting CONTRACTOR’s performance of Services under this Agreement of which COUNTY obtains actual knowledge during the term of this Agreement. 12. COVENANTS REGARDING DATA A. CONTRACTOR acknowledges and agrees that County will own all rights, title and interest in County data, which includes all animal licensing data provided by third parties in processing animal licenses under this Agreement (“County Data”), but does not include Payment Card information or payment data related to individuals. B. CONTRACTOR agrees that it will not, without COUNTY's consent, use personal data, including but not limited to personally identifiable information, confidential information, and payment information, collected on behalf of COUNTY other than for the performance of the Services or other uses permitted by this Agreement or under applicable law. Further, CONTRACTOR agrees that it will not sell, or intentionally transfer or release, to any third party personal data, including but not limited to personally identifiable information, confidential information, and payment information, that CONTRACTOR has collected in performing the Services, except as may otherwise be required by this Agreement or applicable law, and that it will take commercially reasonable measures to prevent the unauthorized release of any such third party personal data. CONTRACTOR agrees that any data, including but not limited to personal data, confidential data, payment data, collected on behalf of COUNTY shall be shared with as few people, including but not limited to CONTRACTOR’s agents, employees, and officers, within CONTRACTOR’s organization as necessary to perform the Services. CONTRACTOR further agrees that any data collected on behalf of COUNTY in connection with the Services and shared within CONTRACTOR’s organization, including but not limited to its agents, employees, and officers, shall adhere to all of the provisions herein with respect to data handling and information security requirements. Any breach of confidentiality or data security by CONTRACTOR’s agents, employees, and/or officers shall be the same as a breach by CONTRACTOR. CONTRACTOR agrees that any data collected, sent, or otherwise transmitted on behalf of COUNTY shall be stored and/or transmitted using industry accepted best practices. CONTRACTOR acknowledges that said industry best practices for data security and information security may change from time to time and CONTRACTOR shall update their practices accordingly. CONTRACTOR further agrees that any and all personal data, payment data and information collected, sent, or otherwise transmitted, including but not limited to credit card numbers, bank routing numbers, names, addresses, social security numbers, birthdates, security questions and answers, and all other personally identifiable information, shall be collected, sent, and transmitted following the most current Payment Card Industry Data Security Standards (“PCI-DSS”) requirements. CONTRACTOR acknowledges that said PCI- DSS requirements for payment information security may change from time to time and CONTRACTOR shall update their practices accordingly to maintain PCI compliance. CONTRACTOR agrees to provide evidence of CONTRACTOR’s PCI-DSS certification and/or use of industry accepted best practices to COUNTY within 15 business days after receipt of a written request for such evidence from COUNTY. CONTRACTOR further agrees to notify COUNTY of any breach of information collected on behalf of COUNTY in performing the Services within three (3) business days of CONTRACTOR becoming aware of such a breach, in alignment with Visa’s recommendations (Visa Supplemental Requirements, Version 5.0 (Global), Effective August 2016) regarding breach notification. C. Upon the expiration or termination of this Agreement, CONTRACTOR agrees to return or transfer to COUNTY, in a mutually acceptable format, County Data, including all animal licensing data maintained by CONTRACTOR under this Agreement, within 15 business days after CONTRACTOR has received all sums due CONTRACTOR under this Agreement. DocuSign Envelope ID: FB3ED897-46C2-4F47-9C44-7BCBAF7F1CB1 - 7 - 13. INDEMNITY Subject to the limitations on CONTRACTOR’S liability set forth elsewhere in this Agreement, Contractor shall indemnify and hold harmless COUNTY, and any of its officers, agents and employees against any losses, claims, damages or liabilities for which County may become subject to insofar as any such losses, claims, damages or liabilities arise out of, directly or indirectly, this Agreement, or are based upon any performance or nonperformance by Contractor or any of its subcontractors hereunder; and Contractor shall reimburse County for reasonable attorney fees and costs, legal and other expenses incurred by County in connection with investigating or defending any such loss, claim, damage, liability or action. This indemnification shall not apply to claims by third parties against the County to the extent that County is liable to such third party for such claims without regard to the involvement of the Contractor. This paragraph shall survive expiration or termination hereof. 14. INSURANCE REQUIREMENTS CONTRACTOR agrees to provide and maintain at CONTRACTOR’s sole cost and expense, the following insurance coverage with limits of liability not less than those stated below: A. Types of Insurance. i. Workers’ Compensation insurance as required by law. ii. Commercial General Liability coverage to include premises and operations, personal/advertising injury, products/completed operations, broad form property damage with limits of liability not less than $1,000,000 per occurrence and $1,000,000 aggregate limits. iii. Crime Coverage shall include employee dishonesty, forgery or alteration and computer fraud. If CONTRACTOR is physically located on County premises, third party fidelity coverage extension shall apply. The policy shall include coverage for all directors, officers and employees of the CONTRACTOR. The bond or policy shall include coverage for extended theft and mysterious disappearance. The bond or policy shall not contain a condition requiring an arrest or conversion. Limits shall be a minimum of $50,000 per loss. B. Other Requirements. i. The commercial general liability coverage shall be endorsed to include Eagle County, its associated or affiliated entities, its successors and assigns, elected officials, employees, agents and volunteers as additional insureds. A certificate of insurance consistent with the foregoing requirements is attached hereto as Exhibit B. ii. CONTRACTOR’s certificates of insurance shall include subcontractors, if any as additional insureds under its policies or Contractor shall furnish to County separate certificates and endorsements for each subcontractor. iii. The insurance provisions of this Agreement shall survive expiration or termination hereof. iv. The parties hereto understand and agree that the County is relying on, and does not waive or intend to waive by any provision of this Agreement, the monetary limitations or rights, immunities and protections provided by the Colorado Governmental Immunity Act, as from time to time amended, or otherwise available to County, its affiliated entities, successors or assigns, its elected officials, employees, agents and volunteers. v. CONTRACTOR is not entitled to workers’ compensation benefits except as DocuSign Envelope ID: FB3ED897-46C2-4F47-9C44-7BCBAF7F1CB1 - 8 - provided by the Contractor, nor to unemployment insurance benefits unless unemployment compensation coverage is provided by Contractor or some other entity. The Contractor is obligated to pay all federal and state income tax on any moneys paid pursuant to this Agreement. vi. CONTRACTOR does not own any vehicles. However, CONTRACTOR does have coverage for non-owned vehicles under its commercial liability policy. Therefore, CONTRACTOR does not carry and shall not be obligated to carry separate automobile liability coverage. 15. EXPIRATION OR TERMINATION OF SERVICES A. Expiration. If the term of this Agreement expires and is not extended in accordance with other provisions of this Agreement, then CONTRACTOR shall be paid all amounts due CONTRACTOR hereunder with respect to all periods through the date of expiration, including CONTRACTOR’s basic fees under Section 6A with respect to animal licenses or renewals that are in process at the time of termination. B. Termination. Either party may terminate this Agreement, in whole or in part, at any time and for any reason, with or without cause, and without penalty therefor with sixty (60) calendar days’ prior written notice to the other party. In the event of such termination, CONTRACTOR shall be entitled to payment for all amounts due CONTRACTOR hereunder with respect to all periods through the date of termination, including CONTRACTOR’s basic fees under Section 6A with respect to animal licenses or renewals that are in process at the time of termination. C. Termination of Licensing Program. COUNTY may terminate this Agreement upon not less than 90 days prior notice to CONTRACTOR if COUNTY determines to terminate its animal licensing program. Upon such termination, CONTRACTOR shall be entitled to payment for all amounts due CONTRACTOR hereunder with respect to all periods through the date of termination. D. In the event of a termination of this Agreement for any reason, Contractor shall implement an orderly return of County Data in a CSV file or other mutually agreeable format within 15 business days following such termination. Unless otherwise agreed upon by Contractor and County in writing, within 60 days after any termination of this Agreement, Contractor will securely dispose of any copies of County Data in its systems or otherwise in its possession or under its control. . In such event, County will cease all use of PetAccess, except as needed for the orderly return of County Data. E. During the Term of this Agreement and any period of service suspension, or if notice of termination is given by either party, Contractor shall not take any action to intentionally erase or alter any County Data. 16. UNFORESEEN CIRCUMSTANCES CONTRACTOR shall not be responsible for any delay or omission in the performance of any of CONTRACTOR’s obligations under this Agreement to the extent caused by natural disaster, power outages, war, civil disturbance, labor dispute or other force majeure cause beyond CONTRACTOR's reasonable control. To the extent CONTRACTOR is able to do so, CONTRACTOR shall provide notice to COUNTY of any event described in this Section within ten (10) business days after the occurrence of such event. 17. RECORDS/AUDIT CONTRACTOR shall maintain in electronic form or on a database material books, records, and documents directly related to the performance of the Services (collectively, “Records”) during the term of this Agreement and for a period of three years thereafter. CONTRACTOR shall further maintain any Records that were either received or DocuSign Envelope ID: FB3ED897-46C2-4F47-9C44-7BCBAF7F1CB1 - 9 - originally generated by CONTRACTOR in paper form for a period of three years after the date(s) that the respective Records were originally received or generated or until the termination, by expiration or otherwise, of this Agreement, whichever occurs first. Any paper Records in existence at the expiration of any such three-year period or at the termination of this Agreement shall either be shipped to COUNTY or destroyed, at COUNTY’s option and at COUNTY’s expense in either case. During the term of this Agreement and for a period of three years thereafter, COUNTY shall have the right to inspect and audit, at COUNTY’s expense, and upon reasonable advance notice to CONTRACTOR, the Records that CONTRACTOR is obligated to maintain hereunder as of the time of any such inspection or audit. Notwithstanding the foregoing, any Records maintained by CONTRACTOR during the term of this Agreement that relate to any litigation, appeal, or related settlement arising under or in relation to this Agreement shall be preserved until a final disposition has been made of such litigation. However, CONTRACTOR shall not have any liability for disposing of paper Records in accordance with this Agreement prior to the time that CONTRACTOR obtained actual knowledge of the existence of the litigation. 18. NOTICES Any notice, statement, or demand required or permitted to be given hereunder by either party to the other shall be in writing and shall be given personally or by courier, by overnight delivery service, by certified mail, return receipt requested, postage prepaid, or by confirmed (either machine or personal) facsimile transmission, addressed to the recipient as follows: Notices to COUNTY shall be addressed as follows: COUNTY: Eagle County, Colorado Attention: Animal Services Field Services Manager 500 Broadway Post Office Box 57 Eagle, CO 81631 Telephone: 970-328- Facsimile: 970-328- E-Mail: With a copy to: Eagle County Attorney 500 Broadway Post Office Box 850 Eagle, CO81631 Telephone: 970-328-8685 Facsimile: 970-328-8699 E-Mail: atty@eaglecounty.us Notices to CONTRACTOR shall be addressed as follows: Chris Richey, President PetData, Inc. P.O. Box 141929 (if mailed) Irving, Texas 75014-1929 DocuSign Envelope ID: FB3ED897-46C2-4F47-9C44-7BCBAF7F1CB1 - 10 - 8585 N. Stemmons Fwy. Suite 1100-N (if delivered) Dallas, Texas 75247 214-821-3106 (facsimile) Any such notice shall be effective (a) if delivered personally or by courier, when received, (b) if sent by overnight courier, when received, (c) if mailed, on the second business day after being mailed as described above, and (d) if sent by confirmed (either personal or machine) written telecommunication, when dispatched. Any party may change any of its contact information for notices upon not less than ten (10) days’ prior notice to the other party in accordance with this Section. The provisions of this Section shall not govern the means of submission of invoices by CONTRACTOR to COUNTY under this Agreement. 19. CONTRACTOR’S SYSTEM COUNTY acknowledges that CONTRACTOR has developed and coordinated proprietary means and methods of performing the Services and related know-how, skills, and property (collectively, the “System”). The System includes, among other items, an interactive website, databases, software, and related items. The System is special and unique to CONTRACTOR and has been developed by CONTRACTOR at great cost and expense to CONTRACTOR. COUNTY acknowledges that COUNTY is not acquiring any rights in or to the System, and that the System is and will remain the sole and exclusive property of CONTRACTOR. COUNTY further acknowledges and agrees that any information that COUNTY obtains related to the use, formulation or operation of the System that is not generally known is CONFIDENTIAL, may only be used by COUNTY for the limited purposes described in this Agreement, and may not be disclosed to any third parties except as may be required under applicable law or with CONTRACTOR’s prior, express written consent in CONTRACTOR’s sole discretion. Upon the termination of this Agreement, any information and materials, in whatever media or format, related to the System that COUNTY has in its possession will be returned to CONTRACTOR or destroyed at CONTRACTOR’s option. COUNTY agrees that it will not attempt to discover, duplicate, or replicate the System in any manner. 21. NOTIFICATION OF LEGAL REQUESTS Contractor shall contact the County upon receipt of any open records requests, electronic discovery, litigation holds, discovery searches and expert testimonies related to the licensing data under this contract, or which in any way might reasonably require access to the data of the County. Contractor shall not respond to subpoenas, service of process and other legal requests related to the County without first notifying the County, unless prohibited by law from providing such notice. 22. BREACH RESPONSIBILITIES A. Contractor shall immediately notify the appropriate County identified contact by telephone and email in accordance with the agreed upon security plan or security procedures if it reasonably believes there has been a security incident or data breach. Contractor may also need to communicate with outside parties regarding a security incident or data breach, which may including contacting law enforcement, fielding media inquires and seeking external expertise as mutually agreed upon. B. Contractor shall promptly notify the appropriate County identified contact within 72 hours or sooner by telephone and email, unless shorter time is required by applicable law, if it confirms that there is, or reasonably believes that there has been a data breach. The vendor shall (1) cooperate with the County as reasonably requested by the County to investigate and resolve the data breach, (2) promptly implement necessary remedial measures, if necessary, and (3) document responsive actions taken related to the data breach, including any post-incident review of events and actions taken to make changes in business practices in providing the services, if necessary. DocuSign Envelope ID: FB3ED897-46C2-4F47-9C44-7BCBAF7F1CB1 - 11 - 23. MISCELLANEOUS A. Governing Law. This Agreement shall be governed by and construed in accordance with the laws of the state in which COUNTY is located. Any and all claims, disputes or controversies related to this Agreement, or breach thereof, shall be litigated in the District Court for Eagle County, Colorado, which shall be the sole and exclusive forum for such litigation. B. Relationship of Parties. The relationship of COUNTY and CONTRACTOR is that of independent contractors. Nothing in this Agreement is intended to create a partnership or joint venture between the parties, to establish a fiduciary relationship between the parties, or to render either party liable or responsible for any debts, liabilities or other obligations of the other party. C. Entire Agreement. This Agreement, including any exhibits hereto, embodies the complete agreement of the parties hereto, and supersedes all oral or written previous or contemporary agreements or understandings between the parties relating to any of the matters herein. This Agreement may not be amended or otherwise modified except in a writing executed by both parties. The expiration or other termination of this Agreement shall not extinguish any right or remedy existing at the time of termination. D. Severability. In case any one or more of the provisions contained in this Agreement shall for any reason be held to be invalid, illegal, or unenforceable in any respect, such invalidity, illegality, or unenforceability shall not affect any other provision thereof, and this Agreement shall be considered as if such invalid, illegal, or unenforceable provision had never been contained in this Agreement. E. Assignment; Binding Effect. Neither party may assign this Agreement without the prior written consent of the other party. Notwithstanding the foregoing, the transfer of CONTRACTOR’s interest in this Agreement to an affiliate of CONTRACTOR or in connection with a merger, consolidation, sale of substantially all of CONTRACTOR’s assets, or business combination involving CONTRACTOR shall not be deemed to be an assignment in violation of this Section, provided that such transferee shall be subject to all of the terms and conditions of this Agreement. This Agreement shall be binding upon and inure to the benefit of the parties hereto and their respective heirs, executors, administrators, successors, and, where permitted, assigns. F. General. All references in this Agreement to sections and other subdivisions refer to corresponding sections and other subdivisions of this Agreement unless the context indicates otherwise. Titles appearing at the beginning of any such sections or subdivisions are for convenience only and shall not constitute part of such sections or subdivisions and shall be disregarded in construing the language contained in such sections or subdivisions. These words “this Agreement”, “this instrument”, “herein”, “hereof”, “hereby”, “hereunder” and words of similar import refer to this Agreement as a whole and not to any particular subdivision unless expressly so limited. Words in the singular form shall be construed to include the plural and vice versa, unless the context otherwise requires. Words in any gender (including the neutral gender) shall include any other gender, unless the context otherwise requires. Examples shall not be construed to limit, expressly or by implication, the matter they illustrate. The word “includes” and its derivatives shall mean “includes, but is not limited to” and corresponding derivative expressions. The term “or” includes “and/or.” All exhibits attached to this Agreement are incorporated herein by reference. No consideration shall be given to the fact or presumption that one party had a greater or lesser hand in drafting this Agreement. All references herein to “$”, “dollars”, or other sums of money shall refer to U.S. Dollars. References in this Agreement DocuSign Envelope ID: FB3ED897-46C2-4F47-9C44-7BCBAF7F1CB1 - 12 - to “business days” shall refer to days other than Saturdays, Sundays, or other days on which COUNTY offices are closed. Any references in this Agreement to “days” other than business days shall refer to calendar days. Time is of the essence of this Agreement. No delay or forbearance in asserting any right or enforcing any obligation under this Agreement shall constitute a waiver of such right or obligation. G. Authorization. Each of the parties represents and warrants to the other that this Agreement has been duly authorized by all necessary corporate or governmental action on the part of the representing party and that this Agreement is fully binding on such party. H. Counterparts. This Agreement may be executed in any number of counterparts, each of which shall be deemed an original and all of which together shall constitute one and the same instrument. It shall not be necessary for each party to sign each counterpart, and separate signature pages may be attached to any counterpart in order to make a complete counterpart. For purposes of the execution of this Agreement or any amendment hereto or modification hereof, a signature transmitted by facsimile, computer file or other electronic means shall be fully binding as an original signature. I. Subject to Annual Appropriation. Notwithstanding anything to the contrary contained in this Agreement, County shall have no obligations under this Agreement after, nor shall any payments be made to Contractor in respect of any period after December 31 of any year, without an appropriation therefor by County in accordance with a budget adopted by the Board of County Commissioners in compliance with Article 25, title 30 of the Colorado Revised Statutes, the Local Government Budget Law (C.R.S. 29-1-101 et. seq.) and the TABOR Amendment (Colorado Constitution, Article X, Sec. 20) J. Governmental Immunity. COUNTY and its officers, attorneys and employees, are relying on, and do not waive or intend to waive by any provision of this Agreement, the monetary limitations or any other rights, immunities, and protections provided by the Colorado Governmental Immunity Act, C.R.S. § 24-10-101, et seq., as amended, or otherwise available to COUNTY and its officers or employees. K. Rights and Remedies. The rights and remedies of COUNTY under this Agreement are in addition to any other rights and remedies provided by law. The expiration of this Agreement shall in no way limit COUNTY's legal or equitable remedies, or the period in which such remedies may be asserted, for work negligently or defectively performed. L. Prohibitions on Government Contracts. As used in this Section L, the term undocumented individual will refer to those individuals from foreign countries not legally within the United States as set forth in C.R.S. 8-17.5-101, et. seq. If Contractor has any employees or subcontractors, Contractor shall comply with C.R.S. 8-17.5-101, et. seq., and this Agreement. By execution of this Agreement, Contractor certifies that it does not knowingly employ or contract with an undocumented individual who will perform under this Agreement and that Contractor will participate in the E-verify Program or other Department of Labor and Employment program (“Department Program”) in order to confirm the eligibility of all employees who are newly hired for employment to perform Services under this Agreement. a. Contractor shall not: DocuSign Envelope ID: FB3ED897-46C2-4F47-9C44-7BCBAF7F1CB1 - 13 - i. Knowingly employ or contract with an undocumented individual to perform Services under this Agreement; or ii. Enter into a subcontract that fails to certify to Contractor that the subcontractor shall not knowingly employ or contract with an undocumented individual to perform work under the public contract for services. b. Contractor has confirmed the employment eligibility of all employees who are newly hired for employment to perform Services under this Agreement through participation in the E-Verify Program or Department Program, as administered by the United States Department of Homeland Security. Information on applying for the E-verify program can be found at: http://www.dhs.gov/xprevprot/programs/gc_1185221678150.shtm c. Contractor shall not use either the E-verify program or other Department Program procedures to undertake pre-employment screening of job applicants while the public contract for services is being performed. d. If Contractor obtains actual knowledge that a subcontractor performing work under the public contract for services knowingly employs or contracts with an undocumented individual, Contractor shall be required to: i. Notify the subcontractor and County within three (3) days that Contractor has actual knowledge that the subcontractor is employing or contracting with an undocumented individual; and ii. Terminate the subcontract with the subcontractor if within three days of receiving the notice required pursuant to subparagraph (i) of the paragraph (d) the subcontractor does not stop employing or contracting with the undocumented individual; except that Contractor shall not terminate the contract with the subcontractor if during such three (3) days the subcontractor provides information to establish that the subcontractor has not knowingly employed or contracted with an undocumented individual. e. Contractor shall comply with any reasonable request by the Department of Labor and Employment made in the course of an investigation that the department is undertaking pursuant to its authority established in C.R.S. 8-17.5-102(5). f. If Contractor violates these prohibitions, County may terminate the Agreement for breach of contract. If the Agreement is so terminated specifically for breach of this provision of this Agreement, Contractor shall be liable for actual and consequential damages to County as required by law. g. County will notify the Colorado Secretary of State if Contractor violates this provision of this Agreement and County terminates the Agreement for such breach. [Signature page follows] DocuSign Envelope ID: FB3ED897-46C2-4F47-9C44-7BCBAF7F1CB1 DocuSign Envelope ID: FB3ED897-46C2-4F47-9C44-7BCBAF7F1CB1 Exhibit A – Page 1 EXHIBIT A Description of Services This exhibit is attached to and a part of the above and foregoing Agreement for Animal Licensing Services (Agreement). Terms used in this exhibit that are not defined in this exhibit but which are defined elsewhere in the Agreement shall have the respective meanings given to them in the other provisions of the Agreement. In the event of any conflict between any of the provisions of this exhibit and the other provisions of the Agreement, the other provisions of the Agreement shall control. CONTRACTOR RESPONSIBILITIES 1. Process License Applications A. Receive and process animal license applications through the mail. B. Provide online licensing and process applications initiated through CONTRACTOR’s website. C. Enter new and renewal license applications into CONTRACTOR’s proprietary database. D. Deposit, or transmit for deposit, all receipts collected for license fees, with the exception of those payments made via credit card, into a Bank Account. E. Mail license tags within 10 business days after receipt of payment and complete documentation as required by local ordinance and/or COUNTY policy. F. Update license information in CONTRACTOR’S database and issue replacement tags as needed. G. If CONTRACTOR collects any payments due COUNTY from Licensees via credit card transactions that are paid to CONTRACTOR, those payments will be deposited, or transmitted for deposit, into a Bank Account within 15 business days after the end of the calendar month in which collected. 2. Mail License Notices A. Mail renewal and reminder notices for expiring animal licenses. Renewal notices will be mailed in the month prior to the license expiration date, or as otherwise agreed upon between CONTRACTOR and COUNTY. B. Mail billing notices to pet owners who have vaccinated a pet against rabies but have not licensed, if COUNTY collects rabies vaccination reports from veterinarians. 3. Customer Service for Licensing Program A. Provide customer service to pet owners via phone, email and mail, and respond to requests in a timely fashion. B. Provide customer service to COUNTY staff, and respond to COUNTY requests in a timely fashion. C. Provide online access to licensing data to appropriate personnel via CONTRACTOR’s proprietary website, at no additional charge. 4. Manage Reports from Authorized Registrars and Veterinary Clinics A. Process and enter license sales records from any registrars and veterinary clinics authorized to sell animal licenses. 1) Track tag inventories at all authorized registrars, and reconcile reports. 2) Invoice authorized registrars for licenses sold as needed DocuSign Envelope ID: FB3ED897-46C2-4F47-9C44-7BCBAF7F1CB1 Exhibit A – Page 2 B. Process and enter rabies vaccination records from local veterinary clinics if rabies reporting is required by COUNTY. C. Follow up with delinquent clinics and registrars and report delinquent clinics and registrars to COUNTY as needed. 5. Provide veterinarians and other authorized registrars with reasonable quantities of supplies (reporting forms, applications or vaccination certificates, citizen mailing envelopes, etc.) necessary to sell license tags and/or report rabies vaccinations to CONTRACTOR. Supplies are to be printed in one color with the design and layout to be determined by CONTRACTOR. 6. Reporting to COUNTY A. Send reports to COUNTY within 15 business days after the end of each month including the number of licenses sold at each location. B. Provide statistical reports to COUNTY as requested within a timely manner. Depending on the information requested, CONTRACTOR can provide most reports within five business days. 7. Provide an online tag search to the public if the County wishes to have PetData’s online tag search enabled. 8. Process donations on behalf of the County when a donation is made with the purchase of a license, if County requests donations be collected. COUNTY RESPONSIBILITIES 1. Purchase license tags to CONTRACTOR’s specifications and ship them to CONTRACTOR. CONTRACTOR recommends that tags be shipped directly from tag vendor to CONTRACTOR to reduce shipping costs. 2. Report COUNTY license sales electronically or by mail at least monthly by the 10th calendar day of the month for the prior month’s sales. 3. Give CONTRACTOR at least 60 days’ notice of license fee or ordinance changes. 4. Respond to CONTRACTOR inquiries in a timely fashion. 5. Provide feedback to CONTRACTOR regarding program and customer matters. DocuSign Envelope ID: FB3ED897-46C2-4F47-9C44-7BCBAF7F1CB1 DocuSign Envelope ID: FB3ED897-46C2-4F47-9C44-7BCBAF7F1CB1