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HomeMy WebLinkAboutC19-109 Prosci IncDocuSign Envelope ID: 1 F79FF26-E2EE-40F0-B9DA-9D73264D6857 STATEMENT OF WORK No. 2019-02 to PROSCI, INC. PROFESSIONAL SERVICES AGREEMENT This Statement of Work originating on March 28, 2019 (the "Origination Date") is attached to and made a part of the Professional Services Agreement between Prosci, Inc. and Eagle County, Colorado ("County") dated January 29, 2019 (the "Agreement"). Unless otherwise defined herein, all capitalized terms in this Statement of Work will have the meanings set forth in the Agreement. In the event of a conflict between the terms and conditions of the Agreement including the Statements of Work and any other oral or written understandings, arrangements or agreements between the parties, including purchase orders, the terms and conditions of the Agreement including the Statements of Work shall prevail. Scope of Services: Prosci will provide the following services to County ("Services"): Prosci Change Management Sponsor Program Service Sites: Services will be performed at the following locations: Eagle County, Colorado Service Date(s): May 6, 2019 Training Materials to be provided: Prosci Change Management Sponsor Materials package, including: The Executive's Guide to Change Management, Change Management Best Practices report, Change Management: the people side of change book, and miscellaneous program materials. Prosci Instructors: The Services will be performed by a Prosci instructor and a Prosci training manager. Program Costs Item Cost Notes Program Fee $12,000 USD per program Materials must be procured for a standard program up to from Prosci. No internal 20 attendees, unless production. otherwise agreed upon by the parties in writing. Travel, meals and lodging Billed at cost Domestic flights booked for instructor and training economy class. Direct flights manager, shipping expenses when possible. Actual for materials lodging costs will be reimbursed at a rate not to Statement of Work for Prosci Change Management Sponsor Program Page 1 of 4 DocuSign Envelope ID: 1 F79FF26-E2EE-40F0-B9DA-9D73264D6857 County Assignments The following requirements must be performed by County prior to the program start date ("County Assignments"): 1. County will provide to Prosci the names of the program participants as well as the names and investment data for three to ten key initiatives as preparation for the program. 2. Prior to the program start date, County will ensure that four to seven assessments have been performed by members of the project team on each of the initiatives identified in County Assignment 1 above. 3. County will identify an executive sponsor to be involved in program preparation and high-level program support. 4. All participants must attend in person. Video and teleconferencing is not permissible. In the event that County is unable, or is in danger of being unable, to materially satisfy any County Assignment(s), Prosci shall issue a notice of non-conformance to County. No more than five (5) business days following such notice, County will correct the non-conformance or the parties will confer to reach a mutually agreeable resolution. If County fails to correct the non- conformance or the parties are unable to find a mutually agreeable resolution, Prosci reserves the right to cancel the SOW and County will be responsible for 50% of the total professional services fees and 100% of any non-refundable expenses related to travel and lodging. Logistics County will assign a logistical contact who will work with Prosci on all logistics necessary for the preparation and implementation of the program. The overall accessibility, responsiveness and actions taken by the County contact are critical for the success of the course. County will provide one main classroom (prefer 30' x 30' or larger) and Audio/Video equipment for the on-site program. Audio/Video equipment includes two easels and easel pads, one PC projection unit and one screen. Lodging arrangements and reservations for the participants must be arranged by the County. Prosci is responsible for making the lodging arrangements of Prosci staff members unless requested otherwise by County. Statement of Work for Prosci Change Management Sponsor Program Page 2 of 4 exceed $200/night and actual meal costs will be reimbursed in accordance with the per diem rates published by the U.S. General Services Administration for Eagle County, Colorado. County Assignments The following requirements must be performed by County prior to the program start date ("County Assignments"): 1. County will provide to Prosci the names of the program participants as well as the names and investment data for three to ten key initiatives as preparation for the program. 2. Prior to the program start date, County will ensure that four to seven assessments have been performed by members of the project team on each of the initiatives identified in County Assignment 1 above. 3. County will identify an executive sponsor to be involved in program preparation and high-level program support. 4. All participants must attend in person. Video and teleconferencing is not permissible. In the event that County is unable, or is in danger of being unable, to materially satisfy any County Assignment(s), Prosci shall issue a notice of non-conformance to County. No more than five (5) business days following such notice, County will correct the non-conformance or the parties will confer to reach a mutually agreeable resolution. If County fails to correct the non- conformance or the parties are unable to find a mutually agreeable resolution, Prosci reserves the right to cancel the SOW and County will be responsible for 50% of the total professional services fees and 100% of any non-refundable expenses related to travel and lodging. Logistics County will assign a logistical contact who will work with Prosci on all logistics necessary for the preparation and implementation of the program. The overall accessibility, responsiveness and actions taken by the County contact are critical for the success of the course. County will provide one main classroom (prefer 30' x 30' or larger) and Audio/Video equipment for the on-site program. Audio/Video equipment includes two easels and easel pads, one PC projection unit and one screen. Lodging arrangements and reservations for the participants must be arranged by the County. Prosci is responsible for making the lodging arrangements of Prosci staff members unless requested otherwise by County. Statement of Work for Prosci Change Management Sponsor Program Page 2 of 4 DocuSign Envelope ID: 1 F79FF26-E2EE-40F0-B9DA-9D73264D6857 This Statement of Work is valid only if fully executed by both parties within five business days following the Origination Date. [Signature Page Follows] Statement of Work for Prosci Change Management Sponsor Program Page 3 of 4 DocuSign Envelope ID: 1F79FF26-E2EE-40F0-B9DA-9D73264D6857 IN WITNESS THEREOF, the parties have executed this Statement of Work, effective as of the Origination Date set forth above. Eagle County, Colorado DocuSigned by: E7639644A328424... Printed Name: Jeff Shroll Title: County Manager Date: 4/9/2019 Prosci, Inc. By: FDocuSigned by: � VG ("(U& OUF175B02E048A... Printed Name: Sue Chai ken Title: Director, Prog Logistics & Client Support Date: 4/9/2019 Statement of Work for Prosci Change Management Sponsor Program Page 4 of 4