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HomeMy WebLinkAboutC96-091 Colorado Department of Labor Core Job ServiceAPP,- 1-96 MON 13'29 r. uj W96 9 -10 4 C '96 10 8 APR 2 S� 115,96 Colorado Dep=tmnt of Labor b � ice i -,ass Flan Dare Jo S x V mountain -ton 70az Of � Frisco, Edwards. Hot Sulphur pri gS Joh ear�vice of Attaohmld SrV the 'CM'S JSC Suslnase Plen gvrals which will ba MQuircd 01; tho central part of each JSP Susinuvu plan for this cNcning WWratn Paan 'thane "care' goals wero dcvr~lapnd by Eha JSC Qiroatom, with guldiance from the plaid olrectore. and ern designed to pmMdd o central fr amuwark common to all jeer around Wiluh tha Idcat J6C Buairnure plana can ba bunt Udtng thtba Qaela as a camhese gaele; nd can tailor the game and measurements, to their am lacelhed ob;Qat�vuo to etCelst y their um, kraal wulnesa envircnmerit through the. use of addendum. The ft> MElt; of th6 JSG Minces Plan will be Be fc►Ilnwa: GM( 1 &Aternont Thm i.,,,JSC yaeml wail achieve this Coal by gddrawing the core plan obieetivm in the fulluwing manner - Objective A. SWtemant; .19C Team speclFta ecoon plan Including how the accion will be measurea and ri,u eXP GWLI bdraohmer*a to be enhlwW tied to tlmatmMea and so on... j$o 7enm Buelnoaa Plenu a,:w emnated w by ahU'-, alear, and env to undoretarWL hG oamplatad bucincos piens are to be rewmed to t1 r- O1 kTQOA � 0M f&6 -on 51 , 0 AFH- 1-A MUN IJ:2V F I JSC BUSINBSB PL t! " A9" GOATg.�S� � Goal 1: cu9'16RRR SATISFACTION Cos' statement: To meet, or exceed, our customer's expactati0ns. Measurements: To be measured through surveys, mystery shoppers, DS screen reviews, follow up with employers as documented on R screen, etc objectives for Applicant custornors: A. TO pVOYid*, to every arPlic8nt, services that .'-ead tc a placement, an obtained employment, or a supportive Service referral. a. Tv treat all auctomers with dignity and respect. C. To provide initial and suboequatt carvices in a timelY manner. Objec"ves for RmPlayer customers: A. To assure every referral made meet$ the criteria established by the Employer. B. To assure all servi(:es requested by the EmploYRr are provided in a timely manner. APP- 1-y6 MON 13:2y Goal 2: 100% FILL RATE Goal statement: To fill 100% of the job openings received. Measurement: To be measured by utilizing the MIS (Management Information system) report developed by $111 Craig - Objective A: To arineAapplicantl anlumi to supply/demand determine pp information. Objective p: To determin,e'markPt strategi.eg to optimize fill rate, objective C: To identify strategies to ovarcorme barriers to achieving 100% fill rate. APR- 1-96 P10M 13!30 Goal 3: TEAM OPERATIONS Goal statement: To establish. a corporate environment where each individual's commitment to the team, and the team's commitment to aciiieviny the overall misricn of the Division of Employment and Training, is possible. Measurements: The measures of success in achieving this goal w111 be how w811 the team accomplishes the following objectives: objectivc A: it is undcretood that team stancds will be based upon individuals in a team: Working cooperatively Sharing work equally Committing to team expectations Being willing tc ba flexible with charging situations Learning new skills Objective B: Teams will be encouraged to undertake projects that will improve operations. These pLv}ects should be definod in such a way as to identify: Description of the project Anticipated outcomes Predetermined benchmarks Time lines Objective C: To establish a systematic review proceas for fellow up and monitoring of goals, with'review of objectives, and projects at least quarterly. To include the results of the reviews in the quarterly reports. To establish corrective action plans i= the benchmarks are not achieved. To periodically evaluate established benchmarks for relevance to the Department's mission and strateyik; goals, and to revise benchmarks when necessary. HuN- 1 -Yb MUM ]�:Ju t,07 Goal 4: CONTINUOUS IMPROVEMgNT Coal statement: To continuously improve the services of the Job service Centers. Measurements: Through quality reviews conducted by Employment Programs staff, self appraisal reviews, and by comparison to prior performdrice. Part 1: Quality Objective A: To adhere to the standards specified in DL 91-1U4 concerning Now nirprt.ions - Employment Service, and address the issues detected by the Mystery Shopper. Objective B: To insure that a quality match can be made from information contained on applicant reciatrations and job orders by entering complete and accurate information on all of the pertinont ODDS data screens. Objective C: To assure that all cervices provided are prnperly recorded, and documented, in ODDS. Objective D: To continually increase the proportion of our job listings which offal higher Wages and longer duration of emnloympnt. Part II: Marketing Objective A: To develop marketing stratdyies to increase employer, and applicant, awareness and utilization of our services. Objective B: To utilize creative methods to publicize our involvement in local labor exchange activities. Objective C; To participate in local events which will publicize our services, and improve the image of our agency within the community. Objective D: To list our offices in the local Yellow Pages. APR- 1-95 MON 13:31 Colorado Department of Labor r job Service Business Plan TheJob Service Duainees Plan .for July 1,1996 through June 30, 1997 Has been reviewed key the undersigned and has Y gestbe ions: appropriate for thio county with thw fol�owinq sSugg ay ' Q 3 Eag a ountiy C' ssiuieer ,COLO.o+� Z ivate Inclu8Llty To be returned to: By: March 22,1996 ncii� Representative t4aiy B, Mayer Edwards Job Sery lc:e P. 0. Box 1840 Edwards, CU 81,632 Fax: 926-1281 pat