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HomeMy WebLinkAboutC17-256 Diio LLCSUBSCRIPTION AGREEMENT
This Subscription Agreement (the "Agreement") is effective as of the date set forth below (the "Effective Date") between:
"Diio": Diio, LLC, a California limited liability company
1775 Wiehle Ave., Suite 330, Reston, Virginia 20190
Phone: (408) 353-0530 E -Mail: leaal.notices@diio.net
And
"Customer": Eagle County, Colorado, a Colorado county government
PO Box 850 Eagle, Colorado 81631
Phone: (970) 328-2649 E -Mail: andy.solsvig@eaglecounty.us
Effective Date: February 1St, 2017
This Agreement consists of the Terms and Conditions set forth below, the attached Exhibits, and the Terms of Service
(defined below).
As used throughout this Agreement, Diio, and Customer are sometimes referred to individually as a "party" or collectively as
the "parties."
The parties hereto have caused this Agreement to be executed by their duly authorized representatives as of the Effective
Date.
DIIQ, LLC
Signature
_Jordan Kayloe
Name
Senior Vice President
Title
Definitions.
EAGLE COUNTY
Signature
Bryan Treu
Name
Interim County Manager
Title
TERMS AND CONDITIONS
1.1 "Diio Content" means the proprietary information,
databases, reports, maps, charts, graphs, tools, software,
documentation, and other materials that are made available to
Customer and each Authorized User through the Diio Service.
1.2 "Diio Service" means the Diio proprietary Internet -
based report generating service, and any updates and
enhancements thereto, currently referred to as "Diio Mi Express,"
that provides standard and customized reports for travel and
airline industry data as more specifically described in Exhibit A
and that: (i) contains the Diio Content; and (ii) is hosted and
served on the Site.
1.3 "Authorized User" means those uniquely identified
persons who: (i) are employed by Customer; (ii) agree to be
bound by the Terms of Service; and (iii) have received a valid
Password from Diio. Diio reserves the right not to approve an
Authorized User.
1.4 "Authorized User Fee" means the fee described in
Exhibit B that is due from Customer for access to the Diio
Service by the number of Authorized Users specified in Exhibit B.
1.5 "Confidential Information" has the meaning set forth in
Section 9.
1.6 "Initial Term" has the meaning set forth in Section 10.
1.7 "Password" means the unique password assigned to
each Authorized User by Diio that permits access to the Diio
Service.
1
C17-256
1.8 "Renewal Term" has the meaning set forth in Section
10.
1.9 "Reports" means individual data analysis reports,
including, without limitation, maps, charts, and graphs, generated
by the Diio Service pursuant to data parameters requested by an
Authorized User.
1.10 "Site" means the Diio Internet websites hosted and
maintained by or on behalf of Diio, and any successor sites
thereto, at which Authorized Users may access the Diio Service.
1.11 `Term" has the meaning set forth in Section 10.
1.12 "Terms of Service" means the online terms and
conditions related to the use of the Diio Service that are posted on
the Site at the "Terms of Service" page and that a user must
accept before accessing the Diio Service. The Terms of Service
are attached hereto as Exhibit O and incorporated herein by
reference.
2. Customer Rights and Obligations.
2.1 License Grant. Subject to the terms of this Agreement,
Diio hereby grants Customer a non-exclusive, non -transferable
right and license during the Agreement Term to allow the number
of Authorized Users for which Customer has purchased a
subscription to access and use the Diio Service to generate
Reports solely for Customer's internal business purposes.
Customer acknowledges that Diio: (i) has complete and sole
discretion over the selection and arrangement of Content
available on the Diio Service; (ii) can move or delete Content at
any time for any reason; and (iii) has made no effort to verify the
accuracy of any Content on the Diio Service. Diio and its
licensors may also make improvements and/or changes to the
Diio Service or the Content at any time without notice.
2.2 Reports. In addition to the foregoing, Customer may
reproduce and publish Reports internally and to Customer's
clients, provided Customer includes an attribution statement
acknowledging Diio's ownership of the Report. This attribution
statement shall be in a form and manner prescribed and approved
by Diio. If Diio determines, in its sole discretion, that Customer is
distributing or publishing any Reports in a manner detrimental to
Diio's business, Customer shall immediately cease distributing
and/or publishing the Reports upon receipt of Diio's written notice.
2.3 Restrictions. Except as expressly authorized in this
Agreement, Customer: (i) will use reasonable efforts to ensure
that neither the Diio Service, the Diio Content, nor any Reports
are displayed outside of the Site or distributed in any way to any
third party; (ii) shall not rent, lease, distribute, transfer, copy,
reproduce, display, modify, or timeshare the Diio Service, the Diio
Content, the Reports, or any portion thereof; (iii) will take all
reasonable steps to protect the Diio Service and the Site from
unauthorized access or use; (iv) will use best efforts to prevent
third parties from obtaining Passwords; and (v) will immediately
inform Diio of any actual or potential unauthorized access to a
Password or to the Diio Service. Diio reserves all rights not
expressly granted in this Agreement.
2.4 Service Levels. Diio will host and maintain the Diio
Service in accordance with the target service levels described in
Exhibit C.
2.5 SuI212o . Diio will provide support for the Diio Service in
accordance with the terms of Exhibit G.
2.6 Identification of Customer. Customer agrees that Diio
may name Customer as a user of the Diio Service in its marketing
materials and on its website without payment of any separate
fees. If Customer has made favorable comments about Diio or
the Diio Service, Customer agrees that Diio may reproduce these
comments in its marketing materials or on its website. Upon
request by Customer in writing Diio, and any of Diio's partners
shall immediately cease using Customer's names and comments
in marketing materials.
3. Fees and payment.
3.1 Authorized User Fees. Customer agrees to pay Diio the
applicable Authorized User Fees for services provided during the
Initial Term. Authorized User Fees for each Renewal Term shall
be based on Diio's then -current license fees. At Customer's
request within seventy-five (75) days of the end of the Term, Diio
will provide a written schedule of its then -current fees that would
apply to any Renewal Term.
3.2 Additional Fees. Customer understands that Diio incurs
costs for changing Authorized Users and agrees that Diio may
impose a fee at its then -current rates if Customer changes its
Authorized Users on average more than once per month. In
addition, fees for additional services such as onsite or remote
training, consulting, or enhancement services shall be at Diio's
then -current rates for such services. Additionally, Customer shall
reimburse Diio monthly in arrears for Diio's reasonable travel,
telephone, and other out-of-pocket expenses incurred in providing
such services, provided such expenses have been pre -approved
by Customer. Diio will provide Customer with adequate
documentation for all such expenses.
3.3 Payment/Timing. Payments shall be due in accordance
with the terms set forth in Exhibit B. All amounts are due in
United States Dollars and are net of any taxes or applicable wire
transfer fees. Customer agrees that it will be responsible for all
sales, use, or services taxes of any kind, with the exception of
taxes based on Diio's income.
3.4 Late Payments. If Customer fails to timely pay any
amount due within thirty (30) days of the payment due date, Diio
may, at Diio's option, suspend Customer's and its Authorized
Users' access to the Diio Service and, if the delinquency
continues for an additional fifteen (15) days after the initial
suspension date, Diio may, at its option, terminate this
Agreement. Fees will continue to accrue during any such
suspension.
4. Authorized Users.
4.1 Registration. Upon execution of this Agreement, Diio
will provide Customer with instructions on how Authorized Users
shall access the Diio Service. Prior to his or her initial access to
the Diio Service, each Authorized User: (i) shall register with Diio
as set forth in the registration procedures posted on the Site and
(ii) electronically agree to the Terms of Service document on the
Site. All collection and use of Authorized User data submitted
during registration shall be in accordance with Diio's then -current
published privacy policy.
4.2 Customer Obli tga ions. Customer agrees to be
responsible for providing accurate and complete information about
each Authorized User on registration as reasonably requested by
Diio- Customer agrees to review and update such information at
least quarterly for accuracy. Diio may, in its sole discretion,
terminate the accounts or access rights of any Authorized Users
for whom inaccurate or incomplete information was provided
during registration, for any Authorized User who Diio believes has
violated the Terms of Service, and for any Authorized User who
does not appear on the then -current list of Authorized Users
provided by Customer. Customer is responsible for all activities
that occur under Authorized User passwords. Customer shall
notify all of its Authorized Users to keep such passwords
confidential. Customer and/or individual Authorized Users must
notify Diio immediately of any unauthorized use of passwords or if
they believe that any such password is no longer confidential.
Diio reserves the right to require Authorized Users to alter
passwords if Diio believes that such password is no longer
secure.
4.3 Remedies. Diio and its licensors reserve the right to
investigate complaints or reported violations of this Agreement or
the Terms of Service and/or applicable licenses and copyrights
and to take any action they deem appropriate including, without
limitation, reporting and providing information of any suspected
unlawful activity to law enforcement officials, regulators, or other
third parties, including disclosing any information necessary or
appropriate to such persons or entities relating to user profiles, e-
mail addresses, usage history, posted materials, IP addresses,
and traffic information. Diio and its licensors reserve the right to
seek all remedies available at law and in equity for violations of
this Agreement or the Terms of Service, including, but not limited
to, the right to block access to the Diio Service from a particular
Internet address or username. In the event of a breach of this
Agreement by Diio, Customer shall be entitled to seek all
remedies available at law and in equity.
5. Proprietary Rights. All right, title, and interest in and to
the Diio Service, the Diio Content, the Reports, the Site, and any
related documentation, including any corrections, updates,
adaptations, enhancements thereto, or authorized copies thereof,
shall remain exclusively with Diio and its licensors, as applicable.
Access to the Diio Service and/or the Site is provided to
Authorized Users only to allow Customer to exercise Customer's
rights under this Agreement. Because the Content incorporates
Content from Diio's licensors, it may contain other proprietary
notices, licenses, and terms for use of copyrighted information,
the terms of which must be observed and followed by Customer
and all Authorized Users. In the event of any conflict between the
license(s) applicable to Content on the Diio Service and the
Terms of Service, the applicable license(s) prevail.
f. Disclaimer. Customer acknowledges and agrees that
any collection and compilation of data may result in the likelihood
of some human and machine errors, omissions, delays,
interruptions, and losses, including inadvertent loss of data or
damage to media, which may give rise to loss or damage. Diio
makes no representations or warranties that the Diio Service is
free of bugs or other errors, or that it will operate continuously, or
that the Content is complete, accurate, or free of malicious items.
Diio assumes no responsibility for any errors or omissions in the
Diio Content or any damage caused by use of the Diio Service or
the Diio Content. Customer and its Authorized Users download or
use Diio Content obtained from using the Diio Service at their own
risk. Customer and its Authorized Users have the sole obligation
to ensure that in using the Diio Service or downloading Diio
Content they protect their systems and the systems of any of their
customers or users against viruses, worms, or other items of a
destructive nature. Customer further agrees that Diio PROVIDES
THE DIIO SERVICE, THE SITE, AND THE DIIO CONTENT ON
AN "AS -IS" AND `INHERE -IS" BASIS. EXCEPT FOR THE
TARGET SERVICE LEVELS SET FORTH IN EXHIBIT C, DIIO
DOES NOT WARRANT THAT THE DiiO SERVICE, THE SITE,
OR THE DIIO CONTENT (OR ACCESS THERETO) WILL BE
ERROR FREE, CURRENT, OR UNINTERRUPTED, OR THAT
ALL ERRORS CAN OR WILL BE CORRECTED. DIIO MAKES
NO OTHER WARRANTIES WITH RESPECT TO THE DIIO
SERVICE, WHETHER EXPRESS, IMPLIED, STATUTORY, OR
OTHERWISE, AND DIIO EXPRESSLY DISCLAIMS ALL OTHER
WARRANTIES, INCLUDING BUT NOT LIMITED TO THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE, OR ANY WARRANTIES
ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE
PRACTICE.
7. Limitations of Liability.
7.1 CUSTOMER AGREES THAT IN NO EVENT WILL DIIO
OR ITS LICENSORS BE LIABLE TO CUSTOMER OR TO ANY
THIRD PARTY CLAIMING THROUGH CUSTOMER FOR THE
RESULTS OF CUSTOMER'S OR ITS AUTHORIZED USERS'
USE OF THE DIIO SERVICE, THE SITE, OR THE DIIO
CONTENT, OR FOR ANY SPECIAL, INCIDENTAL,
CONSEQUENTIAL, INDIRECT, OR PUNITIVE DAMAGES EVEN
IF DIIO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES.
7.2 THE CUMULATIVE LIABILITY OF DIIO AND ITS
LICENSORS TO CUSTOMER FOR ALL CLAIMS ARISING
UNDER THIS AGREEMENT, UNDER ANY LEGAL OR
EQUITABLE THEORY, INCLUDING NEGLIGENCE, SHALL NOT
EXCEED THE TOTAL AMOUNT OF $50,000.
8. Indemnification. Diio shall, at its expense, defend,
indemnify, and hold Customer and its Authorized Users harmless
from and against any claim, suit, proceeding or loss, damages, or
liability of any kind resulting from, arising out of, or related to a
claim that the software used to provide the Diio Service and/or the
Diio Content infringes or misappropriates any third party
copyright, trade secret, or U.S. patent; provided that Customer
provides Diio with prompt notice of such claims, gives Diio the
sole right to control the defense of such claims, and provides Diio
with reasonable assistance with respect to the defense thereof. In
the event that the use of the Diio Service is or may be enjoined.
Diio will use commercially reasonable efforts to replace the
infringing Diio Service with a non -infringing version of the Diio
Service of substantially equivalent functionality. In the event Diio
is not able to replace the infringing Diio Service with a non -
infringing version of the Diio Service of substantially equivalent
functionality, Diio shall refund to Customer the unused portion of
any Authorized User Fee paid in advance for the Initial Term.
CUSTOMER ACKNOWLEDGES THAT THE FOREGOING
INDEMNITY AND LIMITED REMEDY IS CUSTOMER'S SOLE
AND EXCLUSIVE REMEDY, AND DIIO'S SOLE AND
EXCLUSIVE LIABILITY, WITH RESPECT TO THE
INFRINGEMENT BY THE DIIO SERVICE AND THE DIIO
CONTENT OF ANY THIRD PARTY'S INTELLECTUAL
PROPERTY RIGHTS.
9. Confidential Information. For the purposes of this
Agreement, "Confidential Information" means any and all: (i)
technical and non-technical information including patent, trade
secret, and proprietary information, techniques, sketches,
drawings, models, inventions, know-how, processes, apparatus,
equipment, and algorithms related to the Diio Service, the Diio
Content, or the Site; (ii) information relating to costs, prices and
names, finances, marketing plans, business opportunities,
personnel, research, development, or know-how; and (iii)
information designated by either party as confidential in writing or,
if disclosed orally, reduced to writing within thirty (30) days.
Notwithstanding the foregoing, "Confidential Information" shall not
include information that: (1) is or becomes generally known or
available by publication, commercial use, or otherwise through no
fault of the receiving party; (2) is known and has been reduced to
tangible form by the receiving party at the time of disclosure and
is not subject to restriction; (3) is independently developed or
learned by either party; or (4) is released for publication in writing.
Each party agrees that it will not, and will ensure that its
employees, agents, and contractors will not, make use of,
disseminate, or in any way disclose any Confidential Information
of the other party to any person, firm, or business, except for any
purpose the disclosing party may hereafter authorize in writing.
Each party agrees that it will treat all Confidential Information with
the same degree of care as it accords to its own Confidential
Information, and each party represents that it exercises
reasonable care to protect its own Confidential Information. Dim
acknowledges and agrees that Customer, as a public entity in the
State of Colorado, is required to comply with the Colorado Open
Records Act, G.R.S. 24-72-201, et. seq. In the event that a
disclosure of information is made due to the requirements of the
Colorado Open Records Act, Customer shall have no liability for
such disclosure. Further the parties agree that this Agreement is
a public record, exclusive of any confidential or proprietary
information.
10. Term. The term of this Agreement shall begin on the
Effective Date and shall continue for the period set forth in Exhibit
B, unless earlier terminated as set forth below (the "Initial Term").
There is no Renewal Term for this agreement. The Initial Term
may be referred to in this Agreement as the `Term."
11. Termination. Either party may terminate this Agreement
upon thirty (30) days' written notice of a material breach of this
Agreement by the other party if such breach is not cured within
such thirty (30) day period; provided, however, that any willful
unauthorized access, use, copying, disclosure, distribution. or
sublicensing of the Diio Service, the Diio Content, Reports, or the
Site by Customer or any Authorized User will be deemed a
material breach of this Agreement that cannot be cured. In
addition to the foregoing, either party may terminate this
Agreement immediately upon the insolvency, filing for bankruptcy
(whether voluntary or involuntary), receivership, or general
assignment for the benefit of creditors of the other party. Upon
the expiration or earlier termination of the Agreement: (i) each
party will return to the other party any Confidential Information of
the other party; (ii) all fees for services rendered prior to the
effective date of termination shall be immediately due and
payable; (iii) all fees paid in advance for which services have not
been performed shall be reimbursed by Diio to Customer; and (iv)
Customer and each Authorized User will no longer be provided
access to the Diio Service or the Site.
12. Miscellaneous. This Agreement shall be governed by
the laws of the State of Colorado, without reference to conflict of
laws principles. Customer acknowledges that the Diio Service
and the Diio Content may be subject to the export controls laws
and regulations of the United States and other jurisdictions.
Customer, for itself and its Authorized Users, agrees to faithfully
comply with all such laws and regulations, and to the extent
permitted by law, agrees to hold Diio entirely harmless from and
against any liability, costs, damages, or expenses of any kind,
including without limitation attorneys' fees, related to Customer's
breach of such laws and regulations. Except for Diio's right to
seek injunctive relief to protect its proprietary rights hereunder, the
parties hereby consent and submit to the exclusive jurisdiction of
the District Court for Eagle County, Colorado for the resolution of
any dispute arising out of this Agreement. The English language
text of this Agreement shall prevail over any translation into any
other language. Except for the obligation to make payments, non-
performance of either party shall be excused to the extent the
performance is rendered impossible by strike, fire, flood,
governmental acts or orders or restrictions, failure of suppliers, or
any other reason where failure to perform is beyond the
reasonable control of and is not caused by the negligence of the
non-performing party. Any failure by a party at any time or from
time to time to enforce or require strict compliance with any term
or condition of this Agreement will not constitute a waiver of such
term or condition. No waiver will be enforceable unless embodied
in a writing signed by the party charged with such waiver. Except
as explicitly provided herein. this Agreement may not be modified
except by a written instrument signed by both parties. In the
event of the invalidity, in whole or in part, of any term of this
Agreement, the parties agree that such invalidity shall not affect
the validity of any other term of this Agreement and that such term
shall be subject to partial enforcement to the extent permitted
under applicable law. Any notice required or permitted to be sent
under this Agreement shall be delivered by hand, by overnight
courier, or by registered mail, return receipt requested, to the
address of the parties set forth in this Agreement or to such other
address of the parties designated in writing in accordance with
this subsection. This Agreement is not assignable by Customer
without the prior written consent of Diio, which consent shall not
be unreasonably withheld. Any attempt at assignment by
Customer, including by means of merger, acquisition, operation of
law, or otherwise, without such consent shall be null and void and
of no force and effect. Diio shall provide Customer with written
notice of assignment by Dim, Subject to the foregoing, this
Agreement shall inure to the benefit of and be binding upon the
parties, their successors, and assigns. Sections 1, 3 (with respect
to any fees generated prior to the effective date of termination),
and 5 through 12 shall survive the expiration of this Agreement.
This Agreement, the Terms of Service, and the Exhibits attached
hereto set forth the entire understanding and agreement between
Customer and Diio and supersede all prior or contemporaneous
proposals or communications, oral or written, between the parties
relating to the subject matter of the Agreement. In the event of
any conflict between this Agreement, the Terms of Service, and
the Exhibits, this Agreement shall be controlling.
13. Taxpayer Bill of Rights ("TABOR"). Notwithstanding
anything to the contrary contained in this Agreement, Eagle
County shall have no obligations under this Agreement after, nor
shall any payments be made to Diio in respect of any period after
December 31 of any year, without an appropriation therefor by
Eagle County in accordance with a budget adopted by the Board
of Eagle County Commissioners in compliance with Article 25, title
30 of the Colorado Revised Statutes, the Local Government
Budget Law (C.R.S. 29-1-101 et. seq.) and the TABOR
Amendment (Colorado Constitution, Article X, Sec. 20).
[END OF TERMS AND CONDITIONS]
EXHIBIT A
DESCRIPTION OF DIIO SERVICE
The Diio Service includes the following data, tools and information:
• Worldwide Airline Schedule Data
• U.S. Department of Transportation ("DOT") Origin and Destination ("0& D") Data ("DB1 B")
• U.S. DOT Onboard Data ("T-100")
• Miscellaneous Tools
Demographics Map tool
• Reference Data
• Airline Godes, Names, and Alliance Members
• Airline Equipment Types and Seat Counts
• Airport Godes, Names, and Locations
• Great Circle Route Distance Calculators
EXHIBIT B
AUTHORIZED USER FEES
Authorized User Fees for Initial Term:
Number of Authorized Users Total Authorized User Fee
1 $6,000
Initial Term: One (1) year. This Agreement is coterminous with the separate subscription agreement between Qiio
and Vail Resorts, Inc. for the Diio Service ("Vail Agreement"). Should the Vail Agreement terminate for any reason,
this Agreement shall also terminate.
Payment Terms: Qiio shall issue an invoice for the total Authorized User Fees due for the Initial Term upon the
Effective Date of this Agreement. All fees shall be due within thirty (30) days from the invoice date. Payments made
by wire transfer should include the wire transfer fee of the outgoing bank, in addition to the Authorized User Fee.
Invoicing Information:
Diio Contact Information for I
Name: Eva Cooper
Address: Qiio, LLC Phone: (703) 956-1389
P.O. Box 146 Fax: (703) 595-2040
Mt. Vernon, VA 221 21-01 46 E -Mail: eva.coo er diio.net
Customer Contact Information for Invoicina
Name: Andy Solsvig
Address: Eagle County Regional Airport Accounts Phone: (970) 328-2680
Payable E -Mail: andy.solsvigCcbeaglecoun .us
PO Box 850 E -Mail: ecair@eaglecountv.us
Eagle, CO 81631
T
EXHIBIT C
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1. Definitions.
1.1 "Force Majeure Event" means (i) compliance with any act, order, demand, or request of any government
or governmental authority, agency, or instrumentality; (ii) labor disputes, difficulties, work stoppages, or work
slowdowns of any kind; (iii) hurricane, earthquake, flood, and other natural disasters or fires; (iv) war, rebellion, or civil
disorder; or (v) any other cause beyond Diio's reasonable control.
1.2 "Maintenance Outage" means a planned or unplanned maintenance period, including without limitation
any maintenance downtime or maintenance outage, not to exceed an aggregate of fifteen (15) hours in any three (3)
calendar month period during the Term and, in any case, no more than seven and one-half (7112) hours per calendar
month.
1.3 "Service Outage" means any time when the Diio Service is inoperable or unavailable due to or caused
by reasons within Diio's control, excluding specifically the following reasons: (i) Customer's own Internet service
provider; (ii) a Force Majeure Event; (iii) any systemic Internet failures; or (iv) any failure in a Customer's own
hardware, software, or network connection.
1.4 "Unit Hours of Operation" shall be twenty-four (24) hours per day, three -hundred sixty-five (365) days
per year, excluding any Maintenance Outage.
2. Availability of Services. No will use commercially reasonable efforts to ensure that the Diio Service will
be available at least ninety-nine percent (99%) of the time measured monthly, using the following formula:
Uptime = Unit Hours of Operation minus Service Outages
Unit Hours of Operation
3. Maintenance Outages. No will post a notification on the Site for each Maintenance Outage at least forty-
eight (48) hours in advance, whenever practicable of the occurrence of any such outage. No will use commercially
reasonable efforts to perform scheduled maintenance between 8:00 p.m. Friday and 8:00 a.m. Monday, Pacific Time.
4. Support Services. No shall provide telephone and email support to Customer for problems that interrupt
or significantly impair the operation of the Diio Service. A designated Diio customer service representative will
respond to all emails within two (2) U.S. business days of each Customer query. Diio will provide status updates at
regular intervals as appropriate until the issue has been satisfactorily resolved. In addition, Diio will track and correct
all reproducible problems related to the functionality of the Diio Service within two (2) U.S. business days of receiving
a report thereof.
EXHIBIT D
TERMS OF SERVICE
BY ACCESSING, BROWSING, OR USING DIIO MI AND ANY OF ITS CONTENT OR INFORMATION, YOU
ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF
SERVICE. IF YOU DO NOT AGREE TO ALL OF THESE TERMS, DO NOT USE DIIO MI.
1. This Website, Diio Mi, is a service made available by Diio (collectively "Hosts") and by the aviation data providers
to Diio Mi ("Providers"). All data, software, documentation, information and other materials provided on and
through Diio Mi ("Content") may be used only under the following terms and conditions ("Terms of Service") and
any applicable licenses. Usage of Diio Mi is restricted to specific, named licensed users from organizations which
have agreed in a written contract to pay the Hosts to use the services Diio Mi provides, and to specific, named
trial users from organizations which are considering entering into such a contract (collectively "Users").
2. Diio Mi may contain other proprietary notices, licenses and copyright information, the terms of which must be
observed and followed by Users. In the event of any conflict between the license{s} applicable to Content on Diio
Mi and the Terms of Service, the applicable license{s} prevail.
3. The Providers and Hosts assume no responsibility regarding the accuracy of the Content. Any Content
downloaded or obtained from Diio Mi is done at the User's own risk. It is up to the User to take precautions to
ensure that whatever is selected by the User does not contain items such as viruses, worms or other items of a
destructive nature. The Providers and Hosts provide no assurances that any problems with, or bugs in, the
Content will be resolved. Except as otherwise expressly stated, by providing the Content, the Hosts do not grant
any licenses to any copyrights, patents or any other intellectual property rights.
4. The Hosts use reasonable endeavors to ensure that Diio Mi is available 24 hours a day 7 days a week. However,
the Hosts reserve the right to perform regularly scheduled maintenance on the site. During these times, the
entire site, portions of the site, or certain Content may be unavailable or may operate at reduced speed. In
addition there may be occasions when Diio Mi will be interrupted due to failure of telecommunications links and
equipment that are beyond the control of the Hosts. Every reasonable step will be taken by the Hosts to minimize
such disruption where it is within the reasonable control of the Hosts. The User agrees that the Hosts and the
Providers shall not be liable for any modification, suspension or discontinuance of Diio Mi.
5. The Providers and Hosts make no representations whatsoever about any other website that Users may access
through Diio Mi or through a link from Diio Mi. When Users access another website, even one that may contain
Diio Mi's name or mark, please understand that it is independent, and that the Providers and Hosts have no
control over the content on other websites and that such link does not mean that the Providers or Hosts endorse
or accept any responsibility for the content on, or the use of, such website.
6. In no event will the Providers and/or Hosts be liable to the User or any other individual or entity for any direct,
indirect, incidental, punitive, special or consequential damages related to any use of Diio Mi. its Content or on
any other hyper -linked website, including, without limitation, any lost profits, lost sales, lost revenue, loss of
goodwill, business interruption, loss of programs or other data even if the Providers or Hosts are expressly
advised or aware of the possibility of such damages or losses.
7. All Content is provided by the Providers and Hosts on an "As Is" basis only. Users assume all risk of loss for the
use thereof. The Providers and Hosts provide no representations, conditions and/or warranties, express or
implied, including, without limitation, the implied warranties of fitness for a particular purpose, merchantability and
n on inf ring em ent.
B. Users acknowledge that the Hosts: {I} have discretion to determine whether to post or not make Content
available on Diio Mi; and {II} can move or delete Content at any time for any reason. The Content on Diio Mi may
contain technical inaccuracies or typographical errors. The Content may be changed or updated without notice.
The Hosts and Providers may also make improvements and/or changes to the Content at any time without
notice.
9. The User agrees to be responsible for providing accurate and complete information about the User during
registration and to updating such information to keep it current. The Hosts may, in their sole discretion, terminate
the accounts or access rights of Users who may have provided inaccurate or incomplete information during
registration.
10. When Users first login to Diio Mi they are asked to provide a password. You the User are responsible for all
activities that occur under your password, so you should keep your password confidential. You must notify the
Hosts immediately of any unauthorized use of your password or if you believe that your password is no longer
confidential. The Hosts reserve the right to require you, the User to alter your password if the Hosts believe that
your password is no longer secure.
11. The Providers and Hosts reserve the right to investigate complaints or reported violations of these Terms of
Service, and/or applicable licenses and copyright information on Diio Mi and to take any action they deem
appropriate including, without limitation, reporting and providing information of any suspected unlawful activity to
law enforcement officials, regulators, or other third parties, including disclosing any information necessary or
appropriate to such persons or entities relating to user profiles, e-mail addresses, usage history, posted
materials, IP addresses and traffic information.
12. The Providers and Hosts reserve the right to seek all remedies available at law and in equity for violations of
these Terms of Service, including, but not limited to, the right to block access from a particular Internet address
or Username to Diio Mi.
13. The Content provided on Diio Mi is provided under the terms and conditions of the applicable license(s) on Diio
Mi. Any Content posted or transmitted by the User is made available to Providers and Hosts under the terms of
the license(s) applicable to contributing such Content to Diio Mi. Users are prohibited from posting or transmitting
to or from Diio Mi any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory,
pornographic, or profane material, or any other material that could give rise to any civil or criminal liability under
the law. For all Content, including, without limitation, proprietary and confidential information uploaded, submitted
or otherwise made available by the User on Diio Mi or to the Providers and/or the Hosts (collectively "Material"),
the User grants (or warrants that the owner of such rights has expressly granted) the Hosts a worldwide,
unrestricted, royalty -free, fully paid up, irrevocable, perpetual, non-exclusive license to use, make, reproduce,
import, compile, prepare derivative works of, publicly display, publicly perform, transmit, sell, distribute,
sublicense, demonstrate, market, disclose, have made, offer for sale, lease, transfer or otherwise exploit such
Materials, and/or derivative works thereof, and authorize third parties to do any, some or all of the foregoing
including, but not limited to, sublicensing others to do any, some or all of the foregoing indefinitely.
14. The User agrees that Diio Mi and all documentation, enhancements, bug fixes, upgrades, modifications,
customizations, derivative works, whether or not developed by the Hosts, and all information, methods and
processes and intellectual property contained therein (collectively, the "Intellectual Property"), are and shall
remain owned by the Hosts. The Hosts have exclusive title to and solely have all patent, copyright, trademark,
trade secret and other intellectual property rights in and to the Intellectual Property. The Hosts reserve all rights
to the Intellectual Property not expressly granted herein.
15. The User agrees that the User will not and will not allow others to: (a) make unauthorized use, disclosure or
copying of the Intellectual Property; (b) disassemble, decompile, recast, or reverse engineer the Intellectual
Property or create substantially similar Intellectual Property; (c) rent, loan, lease, sublicense (except as permitted
to other Users), transfer, network, reproduce, display, or otherwise distribute the Intellectual Property; (d) copy
the Intellectual Property in any form; or (e) modify, alter, delete or obscure any proprietary rights notice
embedded in or affixed to the Intellectual Property. The User shall ensure the compliance of these Terms of
Service by their employees, agents, officers, directors and other representatives and shall bear the responsibility
for any breach of these Terms of Service by them.
16. The User agrees to keep the Confidential Information (as defined below) strictly confidential in the same manner
and with the same care and discretion that the User treats its own most confidential and sensitive information.
The User agrees not to publish, disclose, divulge or disseminate the Confidential Information to any third party.
The User further agrees to grant access to Confidential Information only to the User's employees who are under
an obligation to keep the Confidential Information confidential and who will not disclose any such Confidential
Information. The User agrees that they will not, at any time, without written permission of the Hosts: (a) copy or
duplicate the Confidential Information, or any part thereof; (b) use the Confidential Information to develop
functionally similar computer software; or (c) permit any third party to do any of the foregoing. "Confidential
Information" shall include Diio Mi (in object and source codes), Documentation, Intellectual Property, any ideas,
improvements, features, customizations, enhancements, inventions, know-how or other intellectual property
created, invented, conceived, suggested, developed or reduced to practice by either the User or the Hosts or
Providers pursuant to this Agreement. Upon termination, the User shall immediately cease all use of the
Confidential Information, in whatever form.
17. The User agrees to limitations placed on the use of international DB1B (1 G9/. sample O&D level) data by the U.S.
DOT. The DOT clearly states that users of international DB1 B data MAY NOT share the data at any point with
parties who are not employed by U.S.-owned entities, which would include foreign airlines, foreign airports or
foreign governments. Additionally, the data may not be used for publication where readers may not be U.S.
citizens or affiliates of non U.S.-owned entities.
The User also agrees that they will apply with the DOT for permission to use the DB1 B information. Visit the
DOT's information page. Download the permission form or PDF
18. The Hosts reserve the right to change the terms, conditions, and notices under which Diio Mi is offered and the
User agrees to accept and be bound by those terms, conditions, and notices that are in effect at the time of use.
19. California law and controlling U.S. Federal law govern any action relating to these Terms of Service without
regard to any jurisdiction's choice law rules. Users agree to submit all such disputes to the personal and
exclusive jurisdiction of the state and federal courts located within the county of Santa Clara, California USA.
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