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HomeMy WebLinkAboutC16-131 Certified Languages InternationalAGREEMENT FOR ON-CALL SERVICES
BETWEEN EAGLE COLTNTY, COLORADO
AND
CERTIFIED LANGUAGES INTERNATIONAL, LLC
THIS ACREEMENT ("Agreement") is effective as of the I day of April, 2016by and between Certified
Languages International, LLC, a Oregon limited liability company (hereinafter "Contractor" or "CLI" or
,,Company") and Eagle Counfy, Colorado, a body corporate and politic (hereinafter "County" or "Customer").
RECITALS
WHEREAS, County desires to hire Contractor to perform interpreting services as set forth herein; and
WHEREAS, Contractor is authorized to do business in the State of Colorado and has the time, skill, expertise' and
experience necessary to provide the Services as defined below in paragraph I hereof; and
WHEREAS, this Agreement shall govem the relationship between Contractor and County in connection with the
Services.
AGREEMENT
NOW, THEREFORE, in consideration of the foregoing and the following promises Contractor and County agree as
follows:
l. Services or Work. Contractor agrees to diligently provide all services, labor, personnel and materials
necessary to perform and complete the on-call interpreting services at the rates set forth in Schedule B to Exhibit A
(hereinafter collectively the "services" or "Worko'). Exhibit A further sets forth additional terms and conditions and
the parties agree to comply with the same. Exhibit A is attached hereto and incorporated herein by reference. The
Services shall be performed in accordance with the provisions and conditions of this Agreement.
a. Contractor agrees to fumish the Services in accordance with the schedule established in each
proposal approved by County. If no completion date is specified, then Contractor agrees to fumish the Services in a
timely and expeditious manner consistent with the applicable standard of care. By signing below,Co ntractor
represents that it has the expertise and personnel necessary to properly and timely perform the Services.
b. In the event of any conflict or inconsistency between the terms and conditions set forth in Exhibit
A and the terms and conditions set forth in this Agreement, the terms and conditions set forth in this Agreement
shall prevail.
Z. County's Representative. The Human Resource Department's designee shall be Contractor's contact with
respect to this Agreement and performance of the Services.
3. Term of the Agreement. This Agreement shall commence upon the date first written above, and subject to
the provisions ofparagraph I I hereof, shall continue in full force and effect for a period ofone year from the date
first set forth above.
4. Extension or Modification. This Agreement may be extended for up to three additional one year terms
upon written agreement of the parties. Any amendments or modifications shall be in writing signed by both parties'
No additional services or work performed by Contractor shall be the basis for additiogt\gqPflR$g$ylfiS Tg)
Eag!e Attorney's Off'lce
Sagle Count'/ Carxmissioners' Office
C16-131
until Contractor has obtained written authorization and acknowledgement by County for such additional services in
accordance with County's internal policies. Accordingly, no course of conduct or dealings between the parties, nor
verbal change orders, express or implied acceptance ofalterations or additions to the Services, and no claim that
County has been unjustly enriched by any additional services, whether or not there is in fact any such unjust
enrichment, shall be the basis ofany increase in the compensation payable hereunder. In the event that written
authorization and acknowledgment by County for such additional services is not timely executed and issued in strict
accordance with this Agreement, Contractor's rights with respect to such additional services shall be deemed waived
and such failure shall result in non-payment for such additional services or work performed'
Compensation. County shall compensate Contractor for the performance of the Services in accordance
with the fee schedule set forth in Exhibit A. Prior to commencement of Services for written document translation'
Contractor shall first provide County with a written estimate which shall include an estimate of the labor, materials
without any mark up and any additional costs necessary to perform the Services. Each estimate must be approved
by County's Representative prior to commenaement of the Services by Contractor and all rates shall be in
accordance with the fee schedule set forth in Exhibit A. Total compensation for all Services under this Agreement
shall not exceed $25.000. Contractor shall not be entitled to bill at overtime and/or double time rates for work done
outside of normal business hours unless specifically authorized in writing by County.
payment will be made for Services satisfactorily performed within thirty (30) days of receipt of a
proper and accurate invoice from Contractor. All invoices shall include detail regarding the hours spent, tasks
performed, who performed each task and such other detail as County may request.
b. If, at any time during the term or after termination or expiration of this Agreement, County
reasonably determines that any payment made by County to Contractor was improper because the Services for
which payment was made were not performed as set forth in this Agreement, then upon written notice of such
determination and request for reimbursement from County, Contractor shall forthwith return such payment(s) to
County, Upon termination or expiration of this Agreement, unexpended funds advanced by County, if any, shall
forthwith be retumed to County.
a. County will not withhold any taxes from monies paid to the Contractor hereunder and Contractor
agrees to be solely responsible for the accurate reporting and payment ofany taxes related to payments made
pursuant to the terms of this Agreement.
d. Notwithstanding anything to the contrary contained in this Agreement, County shall have no
obligations under this Agreement after, nor shall any payments be made to Contractor in respect of any period after
December 3 I of any year, without an appropriation therefor by County in accordance with a b udget adopted by the
Board of County Commissioners in compliance with Article 25, title 30 of the Colorado Revised Statutes, the Local
Government Budget Law (C.R.S. 29-l-l0l et. seq.) and the TABOR Amendment (Colorado Constitution, Article X'
Sec. 20).
6. Subcontractors. Contractor acknowledges that County has entered into this Agreement in reliance upon the
particular reputation and expertise ofContractor and its ability to engage qualified subcontractors to perform the
Services under this Agreement. County shall have the right in its reasonable discretion to approve all personnel
assigned to perform the Services during the performance of this Agreement and no personnel to whom County has
an objection, in its reasonable discretion, shall be assigned to the Project. Contractor shall require each
subcontractor, as approved by County and to the extent ofthe Services to be performed by the subcontractor, to be
bound to Contractor by the terms of this Agreement, and to assume toward Contractor all the obligations and
responsibilities which Contractor, by this Agreement, assumes toward County. County shall have the right (but not
the obligation) to enforce the provisions of this Agreement against any subcontractor hired by Contractor and
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Eagle County On-Call General Services final 5/14
Contractor shall cooperate in such process. The Contractor shall be responsible for the acts and omissions ofits
agents, employees and subcontractors. Contractor shall be responsible for payment to its sub-contractors and
County shall have no responsibility therefor'
7. Insurance. Contractor agrees to provide and maintain at Contractor's sole cost and expense, the following
insurance coverage with limits of liability not less than those stated below:
Types of Insurance.
Workers' Compensation insurance as required by law.
ii. Auto coverage with limits of liability not less than $1,000,000 each accident combined
bodily injury and property damage liability insurance, including coverage for owned, hired, and non-owned
vehicles.
Commercial General Liability coverage to include premises and operations,
personal/advertising injury, products/completed operations, broad form property damage with limits of liability not
less than $1,000,000 per occurrence and $1,000,000 aggregate limits.
iv. professional liability insurance including Cyber Liability with prior acts coverage for all
Services required hereunder, in a form and with an insurer or insurers satisfactory to County with limits of liability
not 1ess than $1,000,000 per claim and $1,000,000 in the aggregate. The insurance shall provide coverage for (i)
liability arising from theft, dissemination and/or use of confidential information stored or transmitted in electronic form;
(ii) Network Sicurity Liability arising from unauthorized access to, use of or tampering with computer systems including
hacker attacks, inability of an authorized third party to gain access to Customer Data (defined in Exhibit A), including
denial of access or Services unless caused by a mechanical or electrical failure; (iii) liability arising from the introduction
of a computer virus into, or otherwise causing damage to, County or a third person's computer, computer system,
network or similar computer related property and the data, software and programs thereon.
v, Crime Coverage shall include employee dishonesty, forgery or alteration and computer
fraud. IfContractor is physically located on County premises, third party fidelity coverage extension shall apply' The
policy shall include coverage for all directors, oflicers and employees of the Contractor. The policy shall include
toue.ag. for extended theft and mysterious disappearance. The policy shall not contain a condition requiring an arrest or
conversion. Limits shall be a minimum of $l,000,000 per loss.
b. Other Requirements.
The automobile and commercial general liability coverage shall be endorsed to include
Eagle County, its associated or affiliated entities, its successors and assigns, elected officials, employees, agents and
volunteers as additional insureds. A certificate ofinsurance consistent with the foregoing requirements is attached
hereto as Exhibit B.
termination hereof.
lv,
Contractor represents and wamants that its insurance covers the acts ofits subcontractors'
The insurance provisions of this Agreement shall survive expiration or
The parties hereto understand and agree that the County is relying on, and does
not waive or intend to waive by any provision of this Agreement, the monetary limitations or rights, immunities and
protections provided by the Colorado Governmental Immunity Act, as from time to time amended, or otherwise
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Eagle County On-Call General Services final 5/14
available to County, its affiliated entities, successors or assigns, its elected officials, employees, agents and
volunteers.
v. Contractor is not entitled to workers' compensation benefits except as
provided by the Contractor, nor to unemployment insurance benefits unless unemployment compensation coverage
is provided by Contractor or some other entity. The Contractor is obligated to pay all federal and state income tax
on any moneys paid pursuant to this Agreement.
8. Indemnification. The Contractor shall indemnify and hold harmless County, and any of its officers, agents
and employees against any losses, claims, damages or liabilities for which County may become subject to insofar as
any such losses, claims, damages or liabilities directly arise out of this Agreement, or are based upon any
performance by Contractor or any ofits subcontractors hereunder; and Contractor shall reimburse County for
reasonable attorney fees and costs, legal and other expenses incurred by County in connection with investigating or
defending any such loss, claim, damage, liability or action. This indemnification shall not apply to claims by third
parties against the County to the extent that County is liable to such third party for such claims without regard to the
involvement of the Contractor. This paragraph shall survive expiration or termination hereof.
g. Ownership of Documents. All documents (including electronic files) and materials obtained during,
purchased or prepared in the performance ofthe Services shall remain the property ofthe County and are to be
delivered to County before final payment is made to Contractor or upon earlier termination of this Agreement.
10. Notice. Any notice required by this Agreement shall be deemed properly delivered when (i) personally
delivered, or (ii) when mailed in the United States mail, first class postage prepaid, or (iii) when delivered by FedEx
or other comparable courier service, charges prepaid, to the parties at their respective addresses listed below, or (iv)
when sent via facsimile so long as the sending party can provide facsimile machine or other confirmation showing
the date, time and receiving facsimile number for the transmission, or (v) when transmitted via e-mail with
confirmation of receipt. Either party may change its address for purposes of this paragraph by giving five (5) days
prior written notice ofsuch change to the other party.
COUNTY:
Eagle County, Colorado
Attention: Jacci McKenna
500 Broadway
Post Office Box 850
Eagle, CO 81631
Tef ephone: 97 0-328-8796
Facsimile: 970-328-8799
E-Mail : j acci.mc kenna@eaglecounty.us
With a copy to:
Eagle CountY AttorneY
500 Broadway
Post Office Box 850
Eagle, Co 81631
Telephone: 970-328-8685
Facsimile: 970-328-8699
E-M ai I : atty @eaglecounty.us
CONTRACTOR:
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Eagle County On-Call Geneml Services final 5/14
Contract Manager
Certified Languages International, LLC
4800 SW Macadam Avenue, Suite 400
Portland, OR97239
Telephone: (503) 484-2425 or 800 362-3241 Ext 356
Facsimile: (503) 450-l 9 I 6
E-Mail : JeniL@Certifi edLanguages.com
I L Termination. Either party may terminate this Agreement, in whole or in part, at any time and for any
reason, with or without cause, and without penalty therefor with seven (7) calendar days' prior written notice to the
other parfy. Upon termination of this Agreement, Contractor shall immediately provide County with all documents
as defined in paragraph t hereof, in such format as County shall direct and shall return all County owned materials
and documents. County shall pay Contractor for Services satisfactorily performed to the date of termination.
lZ. Applicable Law. This Agreement shall be construed and interpreted under and shall be governed by the
laws of the State of Colorado.
13. Execution by Counterparts: Electronic Sisnatures. This Agreement may be executed in two or more
counterparts, each of which shall be deemed an original, but all of which shall constitute one and the same
instrument. The parties approve the use of electronic signatures for execution of this Agreement. Only the following
two forms of electronic signatures shall be permitted to bind the parties to this Agreement: (i) Electronic or
facsimile delivery of a fully executed copy of the signature page; (ii) the image of the signature of an authorized
signer inserted onto PDF format documents. All documents must be properly notarized, if applicable. All use of
electronic signatures shall be governed by the Uniform Electronic Transactions Act, C.R.S. 24'71'3-l0l to l2l'
14.Other Contract Requirements and Contractor Representations.
a. Contractor has familiarized itself with the nature and extent of the Services to be provided
hereunder, and with alllocal conditions, federal, state and local laws, ordinances, rules and regulationsthat in any
manner affect cost, progress, or performance ofthe Services.
b. Contractor will make, or cause to be made, examinations, investigations, and tests as he deems
necessary for the performance ofthe Services'
c. To the extent possible, Contractor has correlated the results ofsuch observations, examinations,
investigations, tests, reports, and data with the terms and conditions of this Agreement.
d. To the extent possible, Contractor has given County written notice of all conflicts, errors, or
discrepancies.
e. Contractor shall be responsible for the completeness and accuracy ofthe Services and shall
correct, at its sole expense, all significant errors and omissions in performance of the Services. The fact that the
County has accepted or approved the Services shall not relieve Contractor ofany ofits responsibilities. Contractor
shall perform the Services in a skillful, professional and competent manner and in accordance with the standard of
care, skill and diligence applicable to contractors performing similar services. Contractor represents and warrants
that it has the expertise and personnel necessary to properly perform the Services and shall comply with the highest
standards of customer service to the public. Contractor shall provide appropriate supervision to its employees to
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Eagle County On-Call General Services final 5/14
ensure the Services are performed in accordance with this Agreement. This paragraph shall survive termination of
this Agreement.
Contractor agrees to work in an expeditious manner, within the sound exercise of its judgment and
professional standards, in the performance of this Agreement. Time is of the essence with respect to this
Asreement.
h.
Intentionally Omitted.
Contractor represents and warrants that at all times in the performance of the Services, Contractor
shall comply with any and all applicable laws, codes, rules and regulations'
This Agreement contains the entire agreement between the parties with respect to the subject
matter hereofand supersedes all other agreements or understanding between the parties with respect thereto.
j. Intentionally Omitted.
k. This Agreement shall be binding upon and shall inure to the benefit of the parties hereto and their
respective permitted assigns and successors in interest. Enforcement of this Agreement and all rights and obligations
hereunder are reserved solely for the parties, and not to any third party.
l. No failure or delay by either party in the exercise ofany right hereunder shall constitute a waiver
thereof. No waiver ofany breach shall be deemed a waiver ofany preceding or succeeding breach.
m. The invalidity, illegality or unenforceability of any provision of this Agreement shall not affect the
validity or enforceability ofany other provision hereof'
n. The signatories to this Agreement aver to their knowledge no employee of the County has any
personal or beneficial interest whatsoever in the Services described in this Agreement. The Contractor has no
beneficial interest, direct or indirect, that would conflict in any manner or degree with the performance of the
Services and Contractor shall not employ any person having such known interests.
o. The Contractor, ifa natural person eighteen (18) years ofage or older, hereby swears and affirms
under penalty of perjury that he or she (i) is a citizen or otherwise lawfully present in the United States pursuant to
federal law, (ii) to the extent applicable shall comply with C.R.S. 24-76.5-103 prior to the effective date of this
Agreement.
15. Prohibitions on Govemment Contracts.
As used in this Section 15, the term undocumented individual will refer to those individuals from foreign
countries not legally within the United States as set forth in C.R.S. 8-17.5-101, et. seq. If Contractor has any
employees or subcontractors, Contractor shall comply with C.R.S. 8-17.5-101, et. seq., and this Agreement. By
execution of this Agreement, Contractor certifies that it does not knowingly employ or contract with an
undocumented individual who will perform under this Agreement and that Contractor will participate in the E-verify
program or other Department of Labor and Employment program ("Department Program") in order to confirm the
eligibility of all employees who are newly hired for employment to perform Services under this Agreement.
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EagleCounty On-Call General Services final 5/14
I
Contractor shall not:
i. Knowingly employ or contract with an undocumented individual to perform Services
under this Agreement; or
ii. Enter into a subcontract that fails to certify to Contractor that the subcontractor shall not
knowingly employ or contract with an undocumented individual to perform work under the public contract for
services.
b. Contractor has confirmed the employment eligibility of all employees who are newly hired for
employment to perform Services under this Agreement through participation in the E-Verify Program or Department
program, as administered by the United States Department of Homeland Security. Information on applying for the
E-verify program can be found at:
hj!_p_://\t/_yyw-.dh.s.eo--v/xprcvprot/pr-oFrams/s-c 118522162S""150.shtm
c. Contractor shall not use either the E-verify program or other Department Program procedures to
undertake pre-employment screening ofjob applicants while the public contract for services is being performed'
d. If Contractor obtains actual knowledge that a subcontractor performing work under the public
contract for services knowingly employs or contracts with an undocumented individual, Contractor shall be required
to:
i. Notify the subcontractor and County within three (3) days that Contractor has actual
knowledge that the subcontractor is employing or contracting with an undocumented individual; and
ii. Terminate the subcontract with the subcontractor if within three days of receiving the
notice required pursuant to subparagraph (i) of the paragraph (d) the subcontractor does not stop employing or
contracting with the undocumented individual; except that Contractor shall not terminate the contract with the
subcontractor ifduring such three (3) days the subcontractor provides information to establish that the subcontractor
has not knowingly employed or contracted with an undocumented individual.
e. Contractor shall comply with any reasonable request by the Department of Labor and Employment
made in the course of an investigation that the department is undertaking pursuant to its authority established in
c.R.s.8-r7.5-I02(5).
f. If Contractor violates these prohibitions, County may terminate the Agreement for breach of
contract. If the Agreement is so terminated specifically for breach of this provision of this Agreement, Contractor
shall be liable for actual and consequential damages to County as required by law'
g. County will notify the Colorado Secretary of State if Contractor violates this provision of this
Agreement and County terminates the Agreement for such breach'
[REST OF PAGE INTENTIONALLY LEFT BLANKJ
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Eagle County On-Call General Services final 5/14
IN WITNESS WHEREOF', the parties have executed this Agreement the day and year first set forth above'
EAGLE COUNTY, COLORADO
By and througbj,
By:
Brent McFall, County Manager
CONTRACTOR: Certified Languages Intemational, LLC
tu@ 4d ry Knn'n ou'drn
.l . \ ' 4u+ir*d.-r'a
,d.*l-C}_----By: :.i-."-".*".*
Kristin Quinlan, CEO
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Eagle County On-Call General Services final 5/14
EXHIBIT A
Additional Terms and Conditions and Fee Schedule
9
EagleCounty On-Call General Services final 5/14
-lbl CERTTFTED LANGUAGES
It," INTERNATTONAL
EXHIBIT A
ADDITIONAL TERMS AND CONDITIONS
Password- Protected Invoice E mails:
Check this box if you want to receive invoices with a password-protected email: D
CoMpaNv Inronuarroru
Company Name:
Company Address:
Company Phone Number:
Company EIN:
Sales Associate:
Ceftified Languages International, LLC
an Oregon limited liability company
4800 SW Macadam Avenue, Suite 400
Poftland, OR 97239
(s03) 484-242s
93-t220817
Jeni Luu
Jen i L@Ceftified La nq uaoes.com
(800) 362-3241 ext. 356
Bill Reed
Bi llR@Ceftified Lanquaqes.com
(800) 362-3241 ext. 319
(503) 4s0-19t6 fax
(s03) 484-2319 fax
Cusrourn Iruronuarron
Customer Name:Eagle County, Colorado
Primary Contact:Jacci McKenna
Email Address:Jacci. McKenna@eag lecounty.us
Mailing Address:Post Office Box 850, 500 Broadway, Eagle, CO 81631
Phone Number:970-328-8796
Billing Contact and Address
(if different from above):See Above
Billing Email for Electronic
Invoices:Jacci.mckenna@eao lecountv.us
Secondary Emailfor
Invoices:Rhea. bon k@eaglecounty. us
Purchase Order (if applicable):
Suppoft Representative:
Page 1 of I
Si:rvic.i-. Agreerli:nt : Con rro:nrmt
ir 1016 Certrfie<J Li:ngu.lqes Iniernational, LLI
1.
2.
Intentionallv Omitted.
Privacy and Data SecuriW
2,L Processing Customer Data. In the course of delivering the Seruices for Customer, one
category of data is collected: (1) the data necessary for determining billing and authorization
information (e.9., Company ID, date, time of call, department ID, authorization ID), ). All
such data is referred to as "Customer Data."
2.1.t Company will at all times collect and process Customer Data only in accordance with
the instructions of the Customer Contact, as set forth in Schedule A and as
communicated in writing from time to time.
2.L.2 Telephone calls shall not be recorded or saved by Company.
2.2 Disclosing Customer Data. Company will not disclose, copy, reproduce/ or transfer
Confidential Information, including Customer Data, to any third pafi, for any reason, without
the prior permission in writing of Customer except where such disclosure or transfer is
required by any applicable law, regulation/ or governmental authority and in such event,
Company shall provide County with advance written notice of such request prior to disclosing
any information.
2.3 TechnicalandOrganizationalMeasures.
2.3.1 Company will ensure that technical and organizational measures are adopted (a) to
protect Customer Data against accidental, unauthorized, or unlawful destruction,
loss, damage, alteration, disclosure, access, and processing in accordance with
recognized industry practice for contractors working with confidential and sensitive
information and (b) as required by any applicable data protection law.
2.3.2 Company will inform Primary Contact in writing within 24 hours of any accidental or
unlawful destruction or accidental loss or damage, alteration, unauthorized
disclosure, or access to the Customer Data. Ongoing communication concerning
security incidents or data breache(es) should occur on an urgent and as-needed
basis between the pafties during any mitigation process and as may be required by
law.
2.3,3 If Company has actual knowledge of a confirmed data breach that affects the
sercuifi of any Customer Data, the Company will take commercially reasonable
measures to addres any data breach in a timely manner and as may be required by
applicable law including but not limited to: (a) coopering with County as reasonably
requestedto investigate and resolve the breach; (b) promptly implement remedial
measures and document responsive actions taken; and (c) communicating with
outside parties regarding a security incident, which may include contacting law
enforcement, fielding media inquires and seeking external expeftise all as mutally
agreed upon between County and Contractor.
Intentionallv Omifted.
Intentionallv Omitted.
General Warranties
3.
4.
5.
Facle 7 of 7
Servii:u Agrui:tttelnt : CoNFIDENTIAI
s; Xl1{i Ceriifrud l-;rrigL.iages Inlernaticinal, l-LC
5.
Except for the express warranties in this Agreement, Company expressly disclaims all warranties with
respect to the Seruices, express and implied, including but not limited to the warranty of
merchantability and the warranty of fitness for a particular purpose. Subject to the immediately
preceding sentence, in addition to any other Company representation, warranty, andlor covenant
contained in this Agreement, Company represents, warrants, and covenants the following to
Customer:
5.1 Compliance. Company represents and warrants that it shall comply and perform the
Services in accordance with all applicable federal, state, and local laws, regulations,
ordinances, and guidelines. Company shall obtain any licenses, permits, or registrations
necessary for Company to be able to pedorm under this Agreement, which shall include, but
is not limited to, all privacy laws, regulations, and guidelines.
5.2 HIPAA. Company represents and warrants that it complies with the federal laws and
regulations of the Health Insurance Poftability and Accountability Act of 1996 (HIPAA)
governing the use andlor disclosure of individually identifiable health information. Company is
aware that Customers will be required to be in compliance with those regulations as
promulgated under HIPM, including but not limited to entering into a Business Associate
Agreement (BM) with Customer. Company agrees to promptly execute an acceptable form of
BM upon request. Company also complies with the Joint Commission standards and
regulations governing the provision of healthcare services,
5,3 Safe Harbor. Company agrees that it will fully and accurately satisfy its responsibilities, as
the provider of services covered by this Agreement, under the Safe Harbor Regulations
relating to program "fraud and abuse" promulgated under the Social Security Act and the
Medicare and Medicaid Patient & Program Protection Act of 1987.
5.4 Eligibility. Company warrants that it is not disbarred or suspended, proposed for disbarment
or declared ineligible for award, of contracts by any Federal Agency.
5.5 Presentations and Publications. Company shall not present, publish, nor submit for
publication any work resulting from Company's Seruices delivered to Customer without
Customer's prior written approval.
5.6 Quality of Seruices. Company will perform the Services to the best of Company's ability,
diligently, in good faith, in a professional manner, and consistent with the terms and
conditions contained in this Agreement. Company will be solely responsible for the Seruices.
Company will make all decisions called for promptly and without unreasonable delay. All
materials and documents prepared by Company will be accurate, complete, unambiguous,
and prepared propedy. Time is of the essence with respect to Company's performance of its
obligations under this Agreement.
Confi dential Information
6.1 Definition. "Confidential Information" means any and all information provided to a Pafi by
the other Party or other information, which a Pafi otherwise gains access to during the
course of its peformance under this Agreement, regardless of whether such information is
labeled or otherwise identified as being confidential. Without limiting the generality of the
foregoing, Confidential Information shall include a Pafi's trade secrets, techniques,
processes/ procedures, costs, prices, finances, marketing plans, business oppoftunities,
Customer Data, and customer information. Confidential Information shall not include data or
information that (a) was in the public domain at the time it was disclosed or falls within the
public domain, except through the fault of the receiving Party; (b) was known to the receiving
Party at the time of disclosure without an obligation of confidentiality, as evidenced by such
Pafi's written records; (c) was disclosed after written approval of the disclosing Party; (d)
Paqe 3 cf 7
Servic"r.,l Agrec-:ttti-:nt : CoN TIDENTIAL
: 2Cr16 C,:rttf r':d LanorirLir:s lrjiut'r latiottal, LLC
7.
8.
9.
becomes known to the receiving Party from a source other than the disclosing Party without
an obligation of confidentiality; or (e) is independently developed by the receiving Party
without use of the disclosing Pafi's Confidential Information, as evidenced by such Pafi's
written records.
6.2 Ownership and Disclosure. Customer and Company each retains all right, title, and
interest in its own respective Confidential Information, During the term of this Agreement and
for a period of seven (7) years thereafter, the receiving Paty shall not (a) without first
obtaining the consent of the disclosing Pafi, disclose to any third pafi any Confidential
Information; or (b) without the consent of the disclosing Pafi, use the Confidential
Information for any purpose not specified in this Agreement, The receiving Pafi shall notiff
the disclosing Pafi promptly of any unauthorized disclosure of the Confidential Information
and assist the disclosing Party in remedying any such unauthorized disclosure. Each Party
agrees that all persons having access to the Confidential Information of the other Party under
this Agreement will abide by the confidentiality obligations set forth in this Agreement.
Notwithstanding anything contained in this Agreement to the contrary, nothing contained in
this Agreement shall be construed to restrict or prohibit the Pafties from disclosing
Confidential Information as required by law or court order or other governmental order or
request, provided in each case the Party requested to make such disclosure shall timely
inform the other Pafi. In addition, the disclosing Party shall permit the other Party to
attempt to limit such disclosure by appropriate legal means. The pafties understand and
agree that Customer is subject to the Colorado Open Records Act and this Agreement shall be
available to the public and approved in a public meeting,
Intentionallv Omitted
Intentionallv Omitted
Miscellaneous
9.1 Use and Non-solicitation. Customer shall not, for any reason, use Company's interpreters
for illegal or improper purposes. Customer and Company are expressly prohibited from
soliciting each othe/s contracted interpreterc, employees, officerc, and agents for
the purpose of terminating an existing relationship between such interpreter,
employee, officer, or agent with the other Pafty, without the express written
consent of the other Pafi.
9.2 Independent Contractor - Consultant Relationship. Company's status under this
Agreement is that of an independent contractor. All Company personnel shall be employees or
independent contractors of Company and shall not be deemed an employee, agent, paftner,
or joint venturer of Customer for any purpose whatsoever. Neither Company nor any
Company personnel shall have any authority to bind or act on behalf of Customer. It is further
understood that any interpreter performing interpretation at Customer's office is not an
employee of Customer. Customer shall have no duty or responsibility to withhold income tax
or social security tax, or pay workers' compensation insurance premiums, unemployment
compensation, or any fringe benefit incident to employer-employee relations to Company or
to any interpreter.
9.3 Assignment. Customer may not assign this Agreement or any interest herein, or delegate
any of its duties hereunder, to any third pafi without the prior written consent of Company,
except that such consent will not be required in connection with a transfer of all or
substantially all of such Party's business and assets, Any attempted assignment or delegation
without such consent or outside the context of an asset sale shall be null and void.
Pacle ;1 o{ 7
Serviccl,{qrelcnrclirt : Coru rrprrunnl
'a., 2A16 Ccrfificd Lariquagie:; Int-ernational. LLC
9.5
9.6
9.4
9.8
Force Majeure. Neither Company nor its affiliates shall be liable in any way for any loss,
damage, delay or failure of peformance resulting directly or indirectly from any cause which
is beyond that Pafi's reasonable control, including, but not limited to: Fire, explosion,
lightning, pest damage, power surges or failures, strikes or labor disputes/ water, acts of God,
the elements, war, civil disturbances, acts of civil or military authorities or the public enemy/
inability to secure raw materials, product or transportation facilities, fuel or energy shoftages,
acts or omissions of communication carriers (including, without limitation, local exchange
companies), or any other cause beyond the Party's reasonable control, whether or not similar
to the foregoing, provided, however, that Company will provide immediate notice to the other
Party of such force majeure event and either Party may terminate this Service Agreement by
giving notice to Company if such force majeure event continues for 15 days.
Subcontracting. Company may enter into subcontracts with subcontractors to provide a
portion of the Services under this Agreement, provided that Company shall remain responsible
for the acts or omissions of such subcontractors as if such subcontracted activities had been
pefformed by Company.
Prohibited Use of Seruice. The following uses of Services are prohibited: The transmission
of any message or other material which constitutes an infringement of any copyright or
trademark; an unauthorized disclosure of a trade secreU the transfer of information or
technology abroad in violation of any applicable expoft law or regulation; a violation of
Section 223 of the Communications Act of 1934, as amended,4T U.S,C. Section 223, or other
criminal prohibitions regarding the use of devices by which Services are accessed to transmit
obscene, threatening, harassing or other messages specified therein; a libelous or slanderous
statemen! or a violation of any other applicable statute or government regulation.
Unauthorized Use of Service. Customer agrees to safeguard its customer code against use
by unauthorized persons, Customer shall be solely and fully responsible for charges resulting
from use of its customer code, whether or not such use is authorized but only until such time
as Customer identifies the unauthorized use to Company. Upon such notification, Company
shall issue a new customer code.
Suruival. The terms and conditions of this Agreement, which by their nature require
peformance by either pafi after the termination or expiration of this Agreement, will be and
remain enforceable notwithstanding such termination or expiration of this Agreement for any
reason whatsoever.
9.7
Paqe 5 of 7
Service Ai.lrer,'nrent : CoN FrD[NTIAt
!,, 2016 Certtfied Languages Intertti-rti'.Llral, LLC
Scnrpult A
Cusrourzeo Brlune
Certified Languages International (CLI) provides customized billing to each of its customers by gathering
the information requested by each of its customers from callers for each interpretation session. Gathered
information will appear with each call on your monthly invoice and allows you to track your usage.
Your invoice will automatically include the date, time, length, total cost, and language needed for
each call. In addition to the information above, CLI can collect up to four additional pieces of information for
the call.
Please enter the information you wish to be collected below.
NOTE: If you indicate "YES" (required for billing), your employee/CSR will NOT be connected to an interpreter
without this information. If we should connect your employee/CSR regardless of them having the particular
piece of information, please indicate "NO."
Larucuecr Mrx
Anticipated Minutes Per Month (if known):
Frequently Requested Languages: Attach previous usage report, invoice, or spreadsheet (if available),
gr
Page 6 of 1
ServicLl A_oreerrrent : Corurlngnrrn:
2il15 Cerrificd Lanqilaclcs infcrr;iifii:n;:rl, LLC
Information to be Collected Required for Billing?
1. Department YesE non
2, Name vesX non
3. Title YesX nol
4.vesn noE
If *YES' to any of the above, please provide below the name and phone number of a contact within your
company who callers can be referred to should they not have the billing information required for connection.
Contact Name:Jacci McKenna or Rhea Bonk
Contact Phone Number:97 O-32a-a796 or 970-328-8790
Scxroulr B
Pnrcrne aNo TrnMs or SeRvrcr
Certified Languages International (CU)'s seruices are priced on a per-use basis with no monthly
minimums, All invoice terms Net 30; 1.0o/o accrued interest on balances exceeding thifl days. All fees
and reimbursemenB are to be made in u.S. Dollars and exclude sales, usq or other applicable tax. The
following lists the fees by seruice type:
Service 1 - On-Demand Telephonic Interpretation: Customers are connected to interpreters
24171365. Billing is based on a per-minute basis (rounded to the nearest minute) and commences once
an interpreter is connected to the call. CLI does not provide third party dial-out beyond the borders of the
U.S. or Canada.
Service 2 Pre-scheduled Telephonic Interpretation: Customers may schedule phone
appointments with interpreters in specific languages. There is a minimum fee equal to 30 minutes
regardless of actual time spent during the interpretation session. There is also a 3O-minute cancellation
fee if cancellation is not received 24 hours before the scheduled session. If an interpreter has not been
assigned to a call and the call is canceled, the minimum fee will not apply.
Late Policies: Interpreters will wait up to 30 minutes past the original scheduled
start time for a pre-scheduled appointment to start. Upon request, an interpreter will
hold up to one hour past the scheduled time, Billing for pre-scheduled appointments
begins at the original scheduled time unless provisions for a delayed start time are
made 24 hours in advance.
Phone Recordings: Calls may be recorded for Internal Quality Assurance purposes
only. By checking the box below, you are requesting that your sessions not be
recorded.
K I request that my interpretation sessions not be recorded.
Service 3 - Document Translation: Each document translation project is priced based on word
count, language, and document software platform. An authorized User will be required to send an email
to CLI's Manager of Translation Services authorizing the work to be done and specifying any special
requirements related to the translation including but not limited to special confidential handling of the
document, Cost estimates provided by CLI are approximate.
Page 7 of ,i
Service Acreenrcni: Conrlprnnnt
ir lill6 CcrtrfierJ Lanquaqes lnlernafnrrai, LLC
EXHIBIT B
INSURANCE CERT IFICATES
l0
Eagle County On-Call General Services final 5/14
Date Entered: 4/812OL6a60,\-/'
Policy Number:
CERTIFICATE OF LIABILITY INSURANCE
THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIG}TTS UPON THE CERTIFICATE HOLDER THIS
CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES
BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTTTUTE A CONTRACT BETWEEN THE |SSUING TNSURER(S), AUTHORTZED
REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER.
IMPORTANT: lf the certificate holder ls an ADDITIONAL INSURED, the policy(ies) must bo endoFed. lf SUBROGATION lS WAIVED, subject to
tlm terms and condltions ot tho pollcy, certaln policles may regulro an endorsement. A statement on this certificate does not confer rightsto the
cartlflcate holder In lleu of cuch endorsem
CUIIDARI TNSURNTCE AEENCY
8309 SII 22nd Ave
Portland, Or 972L9
(503) 292-007s (s03) 292-0618
angia@ cundariinsurance . com
titSuRED certafi€cl Langiuages International,
Mrs Kligtin Quinlan
4800 S.lY !&acadan Ave. #400
Portland, OR 97239
CERTIFICATE NUMBER:REV|StON
THIS IS TO CERTIFY THAT THE POLICTES OF INSURANCE LISTED EELow HAVE BEEN IssUEo To rrli |Hsuneb NAMED AEoVE poi irre poucv penloo,
INDICATEO. NOTWITHSTANDING ANY REOUIREMENT. TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THISCERTIFICATE MAY BE ISSUED OR MAY PERTAIN. THE INSUMNCE AFFORD€D BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS,EXCLUSIONS AND CONOITIONS OF SUCH POLICIES. LIMITS SHOWN MAV HAVE BEEN REOUCED BY PAID CIAIMS.
TYPE OF III3UnANCE 'UUI IOLICY IIUMBER L1iltT8
A 2(I coMilERenL GENERAL LTABtUTY
I I cr-erus.ueoe lXl occun
I
X 52SBAPT0221 slLl20L3 tlLlzOLs
EACH OCCURRENCE s 1,000,000
UAMAIiE I(JRENIED
PREMISES fFe aarmnerl 3 300,000
MeO EXP (Any onc DerEon)s 10, 000
PERSONAL A ADV INJURY s1'000r000
Ger {.L A6GREGATE LIM]T APPLIES PER:
| "o''"' [-l !ff; l-_] .o"
GENERAL AGGREGATE s 2,000,000
PROOUCTS . COMP/OP AGG s 2,000,000
s
A
AU'
X
'OtlOBlLE LIABILITY
I
I ANY AUTO
I ALLowNED [--l scxeouleoAU'OS i- -l AUTOS
H'REoAuros lxl l3i6g*"t"
tl
X 52SBAPTo22l.a/L/2OL3 lLl20t6
OMBINEO SINGLE LIMIlia aeldanll 3 1,000,000
EOOILY INJURY (Por pcrsml E
aOOILY INJURY (P.r rek cntl I
FR(JI tsl I
t
A UT/|ERELLA LIAS
CXCESS L1A3
occuR
CLAIMS.MADE 52SBAPTo221 ,/Ll20L5 tlt/2016
EACH 96CURRENCE I I 5, 000, 000
AGGREGATE s 5,000,000
DEO I I RETENTIONS E
A
w9nxEin cC,ttPEx5ATtol{
AilO
'MPLOYERS'LNAILIW
N'A 52Y|ECPQ7625 )lLl20L5 tlu20L6
.UTE Tlt-
R
ANy pRopRrEtoR/pAntNegexecurrve i-OFRCERN/IEMBER€XCLUOEO? I(M.ndrlory In ,lHl
It yat. d€scrib! undcr
DESCRIPTION OF OPERATONS b.rM
E.L. EACH ACCIDENT s 500,000
E.L. OISEASE - EA EMPLOYEI s 500, 000
E,L. OISEASE . POLICY IIM]T s 500,000
B
c
B
Professional Liab
Enlrloyee Crime
Cyber Liabilitv
8246-L822
105rt91860
8246-L822
L2lLl2ols
)/Le120t3
12lLl2Er5
t2lL/20L6
,/L9/2016
,,21t120L5
Linlt 95,000,000Llnit 9100,000Liuit 92,000,000
oEscRlPTloil or qPEB rpNs , Locanolts , vEXtcLEs lAcoRD tot, Addl{onrt itmutr sohrdut.. I6--6ffia;crif- c-iiide --- - -- -s;A?i6:5'd:''iii:d6"b'd"nt'b!rf17fi"o"67i'iig"'o'Linit $1,000,000
Eagle County Government
Attn: An&ea lYebar
PO 8ox 179
Eagle, CO 81631
andrea . weberOeaglecounty. us
ACORD 25 (2O14rO1l
troducad usirE Fonrt3 Bor' PllJ3 3dl$ra.a
The ACORD namc and logo aro
unw.Fo,msBoss.co{n: fnp.lssiw Pubnshhg 8@20&1927
1988-20t.r ACORD
SHOULD AIIY OF THE ABOVE OESCRIBEO POLICIES AE CAilCELLEO BEFORETHE EXPIRATIOI{ DATE THEREOF, ilOTICE WILL BE DELMEREO II{
marks of ACORD
All righb nelewed.