HomeMy WebLinkAboutC16-020 Institute for Child Outcomes Inc dba Kids InsightAGREEMENT FOR SERVICES
BETWEEN EAGLE COUNTY. COLORADO
AND
INSTITUTE FOR CHILD OUTCOMES.INC.. DBA KIDS INSIGHT
(f
THIS AGREEMENT ("Agreement") is effective as of the /- l'' auy of January,20l6 by and between Institute for
Child Outcomes, Inc. a Massachusetts non-profit corporation doing business as Kids Insight (hereinafter
"Contractor" or "Consultant") and Eagle County, Colorado, a body corporate and politic (hereinafter "Count5/").
RECITALS
WHEREAS, Arapahoe, Boulder, Denver, Douglas, Eagle, Jefferson and Larimer Counties (hereinafter the "7
County Consortium") were awarded Title IV-E Waiver Demonstration Project funding by Colorado's Division of
Child Welfare (the "Grant"); and
WHEREAS, Larimer County is the lead fiscal agent for the Grant; and
WHEREAS, each county in the 7 County Consortium desires to contract directly with Contractor to address privacy,
security and other terms on a county by county basis with the understanding that Larimer County witl disburse
appropriate Grant funds on behalf of each county participating in the 7 County Consortium to Contractor. Such
payments are made through Larimer County's Subscription and Services Agreement dated on or about November 1,
2015 ("Larimer Agreement") which includes payment for the Services (defined below) performed hereunder; and
WHEREAS, County expects to receive certain software and web-based services as well as implementation support
that will allow County to monitor, assess and track the progress and welfare of a child over time (the "Project"); and
WHEREAS, Contractor is authorized to do business in the State of Colorado and has the time, skill, expertise, and
experience necessary to provide the Services as defined below in paragraph I hereof; and
WHEREAS, this Agreement shall govern the relationship between Contractor and County in connection with the
Services.
AGREEMENT
NOW, THEREFORE, in consideration of the foregoing and the following promises Contractor and County agree as
follows:
l. $ervices or Work. Contractor will make available through a hosted software program serving as a service
model a variety of software based online outcomes, management services, assessmento referral, reporting and
analysis tools, and benchmarking tools using the proprietary "Treatment Outcome Package" ("TOP' or "Software")
and associated content including implementation support. County will access the Software through Contractor's
website WellnessCheck.net ("Site"). Contractor agrees to diligently provide all services, labor, personnel and
materials necessary to perform and complete the services or work described in Exhibits A and B which includes use
of and access to the Software through the Site (hereinafter collectively tlre "Services" or "Work"). Exhibits A and B
are attached hereto and incorporated herein by reference. The Services shall be performed in accordance with the
provisions and conditions of this Agreement.
Eagle County Commilsbners Offic6
Contractor agrees to furnish the Services no later than Jrge I
C16-020
the Services in a timely and expeditious manner consistent with the applicable standard of care. By signing below
Contractor represents that it has the expertise and personnel necessary to properly and timely perform the Services.
b. Contractor shall comply with any requirements and provisions of the Grant or contracts to which
Contractor is a sub-grantee or subcontractor of the County in performance of the Services.
c. In the event of any conflict or inconsistency between the terms and conditions set forth in Exhibits
A through Q, and the terms and conditions set forth in this Agreement, the terms and conditions set forth in this
Agreement shall prevail.
2. County's Representative. The Children, Family and Adult Services Division's designee shall be
Contractor's contact with respect to this Agreement and performance of the Services.
3. Term of the Agreement. This Agreement shall commence upon the date first written above, and subject to
the provisions ofparagraph I I hereol shall continue in full force and effect through the 30th day ofJune, 2016.
4. Extension or Modification. This Agreement may be extended for up to three additional one year terms
upon written agreement of the parties. Any amendments or modifications shall be in writing signed by both parties.
No additional services or work performed by Contractor shall be the basis for additional compensation unless and
until Contractor has obtained written authorization and acknowledgement by County for such additional services in
accordance with County's internal policies. Accordingly, no course of conduct or dealings between the parties, nor
verbal change orderso express or implied acceptance ofalterations or additions to the Services, and no claim that
County has been unjustly enriched by any additional services, whether or not there is in fact any such unjust
enrichment, shall be the basis of any increase in the compensation payable hereunder. In the event that written
authorization and acknowledgment by County for such additional services is not timely executed and issued in strict
accordance with this Agreement, Contractor's rights with respect to such additional services shall be deemed waived
and such failure shall result in non-payment for such additional services or work performed.
5. Compensation. Contractor will be paid for the Services performed under this Agreement using Grant funds
awarded to Eagle County but controlled by Larimer County as lead fiscal agent under the Grant. The parties agree
that Eagle County is not and shall not be responsible for any direct or other payments to Contractor under this
Agreement and shall not be liable for any failure on the part of Larimer County to pay any or all amounts due
Contractor or its failure to pay in a timely fashion. The Contractor agrees that payment by Larimer County as set
forth herein represents good and valuable consideration for the Services performed hereunder and Eagle County
does not and will not owe Contractor or Larimer County for any of the Services performed under this Agreement
a. Contractor agrees to be solely responsible for the accurate reporting and payment ofany taxes
related to payments made pursuant to the terms of this Agreement.
b. Notwithstanding anything to the contrary contained in this Agreement, County shall have no
obligations under this Agreement after, nor shall any payments be made to Contractor in respect of any period after
December 31 of any year, without an appropriation therefor by County in accordance with a budget adopted by the
Board of County Commissioners in compliance with Article 25, Title 30 of the Colorado Revised Statutes, the Local
Government Budget Law (C.R.S. 29-l-l0l et. seq.) and the TABOR Amendment (Colorado Constitution, Article X,
Sec. 20).
6. Subcontractors. Contractor acknowledges that County has entered into this Agreement in reliance upon the
particular reputation and expertise of Contractor. Contractor shall not enter into any subcontractor agreements for
the performance of any of the Services or additional services without County's prior written consent, which may be
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Eagle County Professional Services IT Final 5/14
withheld in County's sole discretion. Contractor has identified one sub-contractor and County hereby consents to
Outcome Referrals, lnc. acting as a sub-contractor to Contractor during the performance of the Services. County
shall have the right in its reasonable discretion to approve all personnel assigned to the subject Project during the
performance of this Agreement and no personnel to whom County has an objection, in its reasonable discretion,
shall be assigned to the Project. Contractor shall require each subcontractor, as approved by County and to the
extent of the Services to be performed by the subcontractor, to be bound to Contractor by the terms of this
Agreement, and to assume toward Contractor all the obligations and responsibilities which Confractor, by this
Agreement, assumes toward County. County shall have the right (but not the obligation) to enforce the provisions of
this Agreement against any subcontractor hired or engaged by Contractor and Contractor shall cooperate in such
process. The Contractor shall be responsible for the acts and omissions ofits agents, employees and subcontractors.
7. Insurance. Contractor agrees to provide and maintain at Contractor's sole cost and expenseo the following
insurance coverage with limits of liability not less than those stated below:
Types oflnsurance.
i. Workers' Compensation insurance as required by law.
ii. Auto coverage with limits of liability not less than $1,000,000 each accident combined
bodily injury and properly damage liability insuranceo including coverage for owned, hired, and non-owned
vehicles.
iii. Commercial General Liability coverage to include premises and operations,
personal/advertising injury, products/completed operations, broad form property damage with limits of liability not
less than $1,000,000 per occurrence and $1,000,000 aggregate limits.
iv. Professional Liability (Errors and Omissions) including Cyber Liabihff with prior acts
coverage for all deliverables, Services and additional services required hereunder, in a form and with insurer or insurers
satisfactory to County, with limits of liability of not less than $1,000,000 per claim and $1,000,000 in the aggregate. The
insurance shall provide coverage for (i) liability arising from theft, dissemination and/or use of confidential information
or Sensitive Information (defined below) stored or transmitted in electronic form; (ii) Network Security Liability arising
from unauthorized access to, use of or tampering with computer systems including hacker attiacks, inability of an
authorized third parly to gain access to the Software or Services including denial of access or Services unless caused by a
mechanical or electrical failure; (iii) liability arising from the introduction of a computer virus into, or otherwise causing
damage to, County or a third person's computer, computer system, network or similar computer related property and the
data, software and programs thereon.
v. Crime Coverage shall include employee dishonesty, forgery or alteration and computer
fraud. If Contractor is physically located on County premises, third pafty fidelity coverage extension shall apply. The
policy shall include coverage for all directors, officers and employees of the Contractor. The policy shall include
covenge for extended theft and mysterious disappearance. The policy shall not contain a condition requiring an arrest or
conversion. Limits shall be a minimum of $1,000,000 per loss.
b. Other Requirements.
i. The automobile and commercial general liability coverage shall be endorsed to include
Eagle County, its associated or affiliated entities, its successors and assigns, elected officials, employees, agents and
volunteers as additional insureds. A certificate of insurance consistent with the foregoing requirements is atcached
hereto as Exhibit C.
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Eagle County Professional Services IT Final 5/14
ii. Contractor's certificates ofinsurance shall include subcontractors, ifany as additional
insureds under its policies or Contractor shall furnish to County separate certificates and endorsements for each
subcontractor.
lll.
termination hereof.
The insurance provisions of this Agreement shall survive expiration or
iv. The parties hereto understand and agree that the County is relying on, and does
not waive or intend to waive by any provision of this Agreement, the monetary limitations or rights, immunities and
protections provided by the Colorado Govemmental Immunity Act, as from time to time amended, or otherwise
available to County, its affiliated entities, successors or assigns, its elected officials, employees, agents and
volunteers.
v. Contractor is not entitled to workers' compensation benefits except as
provided by the Contractor, nor to unemployment insurance benefits unless unemployment compensation coverage
is provided by Contractor or some other entity. The Contractor is obligated to pay all federal and state income tax
on any moneys paid pursuant to this Agreement.
8. Indemnification. The Contractor shall indemniff and hold harmless County, and any of its officers, agents
and employees against any losses, claims, damages or liabilities for which County may become subject to insofar as
any such losses, claims, damages or liabilities arise out of (i) directly or indirectly, this Agreement, or are based
upon any performance or nonperformance by Contractor or any ofits subcontractors hereunder; (ii) any breach ofa
covenant, representation, or warranty made by the Contractor under this Agreement; (iii) use by the Contractor of
any intellectual proper(y, trade secrets, patents or copy rights, in connection with the Services (whether such
intellectual property is owned by the Contractor or any third party) or the incorporation by the Contractor of
intellectual property into the Services; (iv) breach of any confidentiality provision of State or Federal law; or (v)
breach of any requirement of any other agreement incorporated into the Agreement; and Contractor shall reimburse
County for reasonable attorney fees and costs, legal and other expenses incurred by County in connection with
investigating or defending any such loss, claim, damage, liability or action. This indemnification shall not apply to
claims by third parties against the County to the extent that County is liable to such third party for such claims
without regard to the involvement of the Contractor. This paragraph shall survive expiration or termination hereof.
9 . Ownership of Documents and Data/ Proprietary Information / Confidentialitv/ Security Assurances/Breach.
Ownership.
i. All documents (including electronic files) and materials obtained during, purchased or
prepared in the performance of the Services, any data, documents or other things or information created, generated
or input into the Site, or provided by the County to the Contractor or to which the Contractor has access during the
performance of the Services shall hereinafter be referred to as "County Data".
ii. Any reports, drawings, results, conclusions of the Services or other writing or products
produced by the Contractor in performance of the Services, but not including Contractor's Proprietary Information,
(defined below), shall hereinafter be referred to as the "Deliverables".
iii. The County Data and Deliverables shall be and remain the sole property of the County at
all times and County shall retain all right, title an interest in and to both the County Data and Deliverables; and the
Contractor shall not share any of the Deliverables or County Data. Notwithstanding the foregoing, if required by
the Grant funding the Services, the Deliverables shall also be property of the State of Colorado.
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Eagle County Professional Services IT Final 5/14
Proprietary Information.
i. Any ofContractor's proprietary software, source code, technology or related supporting
information, and report templates, including any customizations thereof, ("Proprietary Information") shall remain
the sole property ofthe Contractor and Contractor shall retain all right, title and interest in the Proprietary
Information. Moreover, all Proprietary Information that is disclosed to the County, its employees or agents, shall be
kept in strict confidence. The County shall not disclose to any third par[ any Proprietary Information without the
prior written consent of Contractor, unless required to do so by applicable law. If disclosure is required by
applicable law, County shall notify Contractor prior to such disclosure to allow Contractor an opportunity to protect
its Proprietary Information.
Confidentialiw.
i. All County Data, Deliverables and Sensitive Information (defined below) shall be
deemed confidential and shall be held in strict confidence. The Contractor shall not disclose to any third party any
County Data, Deliverables or Sensitive Information without the prior written consent of County, unless required to
do so by applicable law. Any disclosure shall occur in compliance with applicable laws which may include the
Colorado Open Records Act, Title 19 of the Colorado Revised Statutes (Children's Code) or other laws which may
require that information be redacted or otherwise protected prior to disclosure. Any request for such information
shall be forwarded to the County immediately and prior to disclosure to allow County an opportunity to protects its
County Data, Deliverables and Sensitive Information.
ii. Highly sensitive personal and medical information of County's clients shall hereinafter
be referred to as "Sensitive Information".
iii. During the course of Contractor's performance of the Services, Contractor may have
access to and will be responsible for the transmission, use and storage of County Data, Deliverables, Sensitive
Information and other confidential and proprietary information owned or controlled, or intended for use by the
Count5r, that may be disclosed only to Contractor and Contractor's employees or authorized subcontractors, orally,
in writing or by observation. All of the foregoing, including County Dat4 Deliverables and Sensitive Information
developed by or disclosed to Contractor or Contractor's employees or authorized subcontractors, shall be maintained
in strict confidence, shall not be copied, retained or used, sold, rented, distributed or otherwise disclosed except as
necessary for the performance of the Services and shall not be disclosed to any third party without the prior written
approval ofCounty.
So long as permitted by applicable privacy and security laws, including but not limited to 45 CFR Part 164, the
Contractor may retain, use or share copies of de-identified Sensitive Information without disclosure of personally
identifiable information for the Contractor's analytical and other business purposes, including for charitable and
research purposes. Contractor's de-identification processes are subject to review by the County. Sensitive
Information must be de-identified according to the standard found in 45 C.F.R. $ 164.514 or other applicable state
and federal privacy and security laws.
iv. Contractor represents and warrants that its authorized subcontractors and employees,
shall comply with the terms and conditions of this Agreement including those related to security and privacy of
County Data, Deliverables and Sensitive Information. Contractor shall enforce separation ofjob duties, require non-
disclosure agreements and de-identification of Sensitive Information, and will limit staff knowledge of County Data,
Deliverables and Sensitive Information to that which is absolutely necessary to perform job duties.
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Eagle County Professional Services IT Final 5/14
v. With respect to the County Data, Deliverables and Sensitive Information, Contractor and
its employees, and authorized subcontractors shall:
(a) Comply with all applicable State and Federal laws and regulations pertaining to
confidentiality of information including but not limited to C.R.S. $26-l-l14 and 12 CCR
2509-7.605 and Title l9 (the Children's Code) of the Colorado Revised Statutes.
Contractor explicitly acknowledges it is covered by C.R.S. l9-l-307 and violation of
such statute may result in civil and criminal penalties; and
(b)Be subject to the same standards of confidentiality that apply to the County; and
(c) Not use any information collected in connection with the Services for any
purpose other than fulfilling this Agreement and shall not "mine" the County Data,
Deliverables and Sensitive Information: and
(d) Promptly return and/or destroy County Data, Deliverables and Sensitive
lnformation as set forth in paragraph 99 hereof upon request of the County.
vi. Countyshallhavefteabilitytoexportdeinpiecunealorinibafirctyditsdiscrdion This
includes the ability for the County to export data to/from other vendors or service providers in a CSV format or
other mutually agreeable format.
d. Security Assurances.
i. Protection of County Dat^, Deliverables and Sensitive Information shall be an
integral part ofthe business activities ofthe Contractor to ensure there is no inappropriate or unauthorized use
of County Data, Deliverables and Sensitive Information at any time. To this end, the Contractor shall safeguard
the confidentiality, integrity and availability of County Data, Deliverables and Sensitive Information and
comply with the following conditions:
(a) The Conhactor shall implement and maintain commercially appropriate,
administrative, technical and organizational security measures to safeguard against
unauthorized access, disclosure or theft of County Data, Deliverables and Sensitive
Information. Such security measures shall be in accordance with recognized industry
practice for Contractors working with Sensitive Information; and
(b) All County Data, Deliverables and Sensitive Information shall be encrypted in
transit and at rest with controlled access, with the level of protection and encryption
identified for County upon request. Unless otherwise stipulated, the Contractor is
responsible for encryption of County Data, Deliverables and Sensitive Information; and
(c) Indemni$, defend, and hold harmless CounQr, its employees, elected officials
and agents, against any and all claims, damages, liability and court awards including
costs, expenses, and attorney fees and related costs, incurred as a result of any
unauthorized disclosure of any County Data, Deliverables or Sensitive Information.
ii. Contractor shall ensure that the Software and Site is developed and deployed using secure
coding practices and business processes in a manner that minimizes security flaws. Contractor will notify County in
the event that Contractor makes a material change in those practices and processes.
iii. Contractor will maintain and enforce safety and security procedures with respect to its
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Eagle County Professional Services IT Final 5/14
collection, access, use, storage, disposal and maintenance of County Dat4 Deliverables and Sensitive Information:
(a) that are at least equal to industry standards; and
(b) that are in accordance with reasonable County security requirements and
applicable State and Federal privacy and data protection laws , as well as other
applicable regulations and directives; and
(c) that provide reasonable and appropriate technical and organizational safeguards
against accidental or unlawful destruction, loss, alteration, or unauthorized disclosure of
County Data, Deliverables and Sensitive Information accessible by Contractor under this
Agreement; and
(d) that ensures storage in a secure environment that protects the County Data,
Deliverables and Sensitive Information from unauthorized access, modification, theft,
misuse, and destruction whether it resides in a repository or while in transit over
networks: and
(e) that provision of the Services and storage of County Data, Deliverables and
Sensitive Information at rest shall be located solely in data centers located in the United
States. The Contractor shall not allow its personnel or sub-contractors to store County
Data, Deliverables and Sensitive Information on portable devices or personal computers;
and
(e) that Contractor will maintain industry accepted firewalls, up to date anti-virus
software, and controlled access to the physical location of the hardware containing
County Data, Del iverables, S ensitive Information.
iv. C-onba<lor shall provide logs and rcpon'ls to fte County Won r€quest tngs md r€porb strall irphde
Useraocesg userams IPad&ess,useraceshistoryandsecuitylry forall CoufryDe, DeliverablesadSersitivelnformation
rcldedtoftisAgreernent
v. C.ontactorisresponsible formaltainingabackryofdah foranoderlyadtimelyrecoveryofsrdr
CourfyDe, Deliverables and Sersitivelnformaion infteeventftd Servicesare inempd CowrtyDd,Deliverablesand
Sensitivelnform*ionstnuldberecoverablewihintwentyfotn(2a)hous. Addiliona[y,Contactorstralls'torebackr-pofthe
Couttty De, Deliveiables ard Sensitive Information in an o6ie'tadened" frcility no less ftan weekly mairtaining security oftlre
County De, Delivembles ard Sensitive Informaion
vi. At the time of executing this Agreement, all source repositories are resident, and
maintained by Contractor in-house behind a hardware firewall. In the event Contractor should identiff a third party
host to store County Data, Deliverables and Sensitive Information under this Agreemen! then Conhactor shall
provide County with at least thirty (30) days' prior written notice of such a change or future change of the third party
host of the data, unless an emergency requires otherwise. Contractor acknowledges and agrees that it will remain
responsible for County Data, Deliverables and Sensitive Information and agrees to ensure that all obligations,
restrictions and conditions contained in this Agreement with respect to County Data, Deliverables and Sensitive
Information also apply to said third party.
vii. Contractor shall notify County within seventy-two (72) hours of any dispute between
Contractor and its third party host.
viii. During the term of this Agreement, County may, but is not obligated to, perform remote
Eagle County Professional Services IT Final 5/14
security penetration audits of Contractor's hosting environment as it relates to the receipt, maintenance, use, or
retention of County Data, Deliverables and Sensitive Information. County agrees to give Contractor seven (7) days
prior notice of any such audit. Such audits are limited to no more than once every six (6) months, unless either party
is made aware of a security incident involving the Software, Site or hosting environment. The security penetration
audit may include, but not be limited to, the use of third party commercially available software security testing tools.
Il based on the security penetration audit, County determines the Software or Site to be insecure, then, within seven
(7) days of written notice of such non-secure status to Contractor; both parties shall meet and diligently work toward
a reasonable solution to resolve the insecure status. Iq as a result, Contractor is required to correct the insecure
status, then Contractor, at its cost and expense, shall remedy the security flaws by modiffing or replacing the
software or hosting environment within thirty (30) days (the "Security Remedy Period"). Upon receipt of revised
Software and notice from Contractor that the security flaws have been remedied prior to the end of the Security
Remedy Period, the Software shall be again subject to a security audit at Contractor's expense.
ix. In the event the Site, Software, Services or hosting environment is determined to be
insecure and remains insecure at the end of the Security Remedy Period, County shall be deemed to have not
accepted the Software and Services under the terms of this Agreement unless County, in its sole discretion,
otherwise expressly agrees in writing to accept the Software and Services notwithstanding that it is deemed to be
insecure in accordance with this paragraph. With respect to this Agreement, Contractor agrees to comply with all
reasonable recommendations that result from such inspections, tests, and audits with reasonable timeframes.
x. To ensure the security of County Data, Deliverables and Sensitive Information
maintained by Contractor, the Contractor shall engage an independent third party or utilize independent third-party
software services on ayearly basis to perform an independent audit or vulnerability scanning ofits data centers at
least annually at its expense, and provide a redacted version ofthe audit report upon request. The Contractor may
remove its Proprietary Information from the redacted version. This audit or vulnerability scanning shall include at
minimum a scan of the organizations Internet perimeter, web application firewall, physical access to data center,
crawling and testing web applications to identifu vulnerabilities including for cross-site scripting and SQL injection.
Any items that do not meet standards or are marked as critical must be addressed and corrected by Contractor in a
timely manner and at its expense as mutually agreed upon by the parties.
Breach.
i. The Contractor shall inform the County within twenty-four (24) hours, unless a shorter
time is required by applicable law, if it reasonably believes or confirms any security incident or data breach has
occurred. Such contact shall be by telephone and email to the person identified in Paragraph l0 hereof. Ongoing
communication concerning security incidents or data breach (es) should occur on an urgent and as-needed basis
between the parties during any mitigation process and as may be required by law.
ii. If the Contractor has actual knowledge of a confirmed data breach that affects the
security of any County Data, Deliverables or Sensitive Information, the Contractor will take commercially
reasonable measures to address any data breach in a timely manner and as may be required by applicable law
including but not limited to:
(a) cooperating with the County as reasonably requested by the County to
investigate and resolve the data breach;
(b) promptly implement necessary remedial measures and document responsive
actions taken, including any post-incident review of events and actions taken to make
changes in business practices in providing the Services, ifnecessary; and
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Eagle County Professional Services IT Final 5/14
(c) communicating with outside parties regarding a security incident, which may
include contacting law enforcement, fielding media inquiries and seeking external
expertise all as mutually agreed upon between County and Contractor.
iii. In the case of a data breach originating from the County's responsibilities, the vendor
will work with the County to identiff and resolve the breach, but the County will be responsible for any remedial
steps as may be required by law.
iv. lf a data breach is a direct result of the Contractor's breach of its obligation to encrypt
County Data, Deliverables or Sensitive Information or otherwise prevent its release, the Contractor shall bear the
costs associated with:
law; and
(a) the investigation and resolution ofthe data breach; and
(b) notifications to individuals, regulators or others required by State and Federal
(c) complete all corrective actions as mutually agreed to by County and Contractor.
Reports and Records.
i. Contractor agrees to provide the County with reports as requested by the County.
Contractor agrees to provide access to records relating to this Agreement to any duly authorized representative ofthe
County, the Colorado Department of Human Services, or other State or Federal agency until the expiration of six (6)
years after the final payment under this Agreement, or such longer time as may be required in the event an audit is
undertaken.
g. Treatment of County Data, Deliverables and Sensitive Information upon Expiration or
Termination of this Agreement.
i. Contractor shall implement an orderly and immediate return of County Dat4
Deliverables and Sensitive Information in cvs file and pdf formats or such other mutually agreeable format within
thirty (30) days of the effective date of termination or expiration of this Agreement and shall provide for the secure
disposal of County Data, Deliverables and Sensitive Information. Contractor shall not take any action to
intentionally erase any County Data, Deliverables and Sensitive Information for a period of sixty (60) days after the
effective date of termination or expiration hereof. Contractor shall securely dispose of all County Dat4 Deliverables
and Sensitive Information in all of its forms, such as disk, CD/DVD, backup tape and paper, when requested by the
County except Contractor may retain (a) in its legal department or with its outside attorneys such documents as are
necessary for legal retention purposes; (6) non-tangible confidential information stored electronically in back up
media if the backup media is overwritten in the ordinary course of reuse of backup media; and (c) de-identified
County Data for Contractor's research purposes in accordance with paragraph 9.c. iii hereof. Contractor shall certify
in writing that it has complied with its obligations as set forth in this paragraph within thirty (30) days after a request
for such certification from County.
10. Notice. Any notice required by this Agreement shall be deemed properly delivered when (i) personally
delivered, or (ii) when mailed in the United States mail, first class postage prepaid, or (iii) when delivered by FedEx
or other comparable courier service, charges prepaid, to the parties at their respective addresses listed below, or (iv)
when sent via facsimile so long as the sendingparty can provide facsimile machine or other confirmation showing
the date, time and receiving facsimile number for the transmission, or (v) when transmitted via e-mail with
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Eagle County Professional Services IT Final 5/14
confirmation of receipt. Either party may change its address for purposes of this paragraph by giving five (5) days
prior written notice of such change to the other party.
COUNTY:
Eagle County, Colorado
Attention: Heather Lawdermilk
500 Broadway
Post Office Box 850
Eagle, CO 81631
Telephone: 97 0-328-88 5 4
Facs im ile : 97 0 -328-8826
E-Mail : Heather.Lawdermilk@eaglecounty.us
With a copy to:
Eagle County Attorney
500 Broadway
Post Office Box 850
Eagle, Co 81631
Telephone: 970-328-8685
Facsimile: 9'l 0-328-8699
E-Mai I : atty @eaglec ounty. us
CONTRACTOR:
Institute for Child Outcomes, lnc., d/b/Kids Insight
Attention: Dara Menashi, President
288 Washington Street, No. 295
Brookline, MA02445
Telephone: (617) 860-6831
E-Mail: dmenashi@kidsinsight.org
I l. Termination. County may terminate this Agreement, in whole or in part, at any time and for :tny reason,
with or without cause, and without penalty therefor with seven (7) calendar days' prior written notice to the
Contractor. Upon termination of this Agreement, Contractor shall immediately provide County with all documents,
materials, County Data, Deliverables and Sensitive Information as defined in paragraph t hereof, in such format as
County shall direct and shall destroy County Data, Deliverables and Sensitive Information as set forth in paragraph
t hereof.
12. Venue. Jurisdiction and Applicable Law. Any and all claims, disputes or controversies related to this
Agreement, or breach thereof, shall be litigated in the District Court for Eagle CountSr, Colorado, which shall be the
sole and exclusive forum for such litigation. This Agreement shall be construed and interpreted under and shall be
governed by the laws of the State of Colorado.
13. Execution by Countemarts; Electronic Signatures. This Agreement may be executed in two or more
counterparts, each of which shall be deemed an original, but all of which shall constitute one and the same
instrument. The parties approve the use of electronic signatures for execution of this Agreement. Only the following
two forms of electronic signatures shall be permitted to bind the parties to this Agreement: (i) Electronic or
facsimile delivery of a fully executed copy of the signature page; (ii) the image of the signature of an authorized
signer inserted onto PDF format documents. All documents must be properly notarized, if applicable. All use of
electronic signatures shall be governed by the Uniform Electronic Transactions Act, C.R.S. 24-71.3-l0l to l2l .
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Eagle County Professional Services IT Final 5/14
14.Other Contract Requirements and Contractor Representations.
a. Contractor has familiarized itself with the nature and extent of the Services to be provided
hereunder and the Property, and with all local conditions, federal, state and local laws, ordinances, rules and
regulations that in any manner affect cost, progress, or performance of the Services.
b. Contractor will make, or cause to be made, examinations, investigations, and tests as he deems
necessary for the performance ofthe Services.
c. To the extent possible, Contractor has correlated the results of such observations, examinations,
investigations, tests, reports, and data with the terms and conditions of this Agreement.
d. To the extent possible, Contractor has given County written notice of all conflicts, errors, or
discrepancies.
e. Contractor shall be responsible forthe completeness and accuracy ofthe Services and shall
correct, at its sole expense, all significant errors and omissions in performance of the Services. The fact that the
County has accepted or approved the Services shall not relieve Contractor of any of its responsibilities. Contractor
shall perform the Services in a skillful, professional and competent manner and in accordance with the standard of
care, skill and diligence applicable to contractors performing similar services. Contractor represents and warrants
that it has the expertise and personnel necessary to properly perform the Services and shall comply with the highest
standards of customer service. Contractor shall provide appropriate supervision to its employees to ensure the
Services are performed in accordance with this Agreement. This paragraph shall survive termination of this
Agreement.
f. Contractor agrees to work in an expeditious manncr, within the sound exercise of its judgment and
professional standards, in the performance of this Agreement. Time is of the essence with respect to this
Agreement.
g. This Agreement constitutes an agreement for performance of the Services by Contractor as an
independent contractor and not as an employee of County. Nothing contained in this Agreement shall be deemed to
create a relationship of employer-employee, master-servant, partnership, joint venture or any other relationship
between County and Contractor except that of independent contractor. Contractor shall have no authority to bind
County.
h. Contractor is a validly existing non-profit corporation in good standing and is authorized to do
business in the State of Colorado.
i. Contractor represents and wanants that at all times in the performance of the Services, Contractor
shall comply with any and all applicable laws, codes, rules and regulations including but not limited to any
applicable federal or state privacy or data laws. The Contractor shall procure all necessary approvals, licenses, and
permits at its own expense.
Any methodologies or programs utilized under this Agreement were independently developed by
Contractor or duly licensed from third parties and shall neither infringe upon nor violate any patents, copyrights,
trade secrets or other proprietary or intellectual property rights of a third parly and as of the date of this Agreement,
no third party has asserted any claim of infringement against Contractor. In the event any claim of infringement is
made, Contractor agrees to immediately noti! County in writing of such claim.
ll
Eagle County Professional Services IT Final 5/14
k. No portion of the Software or Site contains any "back door", "time bomb", "TroJan horse",
"worm", "Drop dead device", "virus" or other computer software routines or hardware components designed to : (i)
permit access to or use of County's computer systems by Contractor or a third party not authorized by this
Agreement; (ii) disable, damage or erase County Data, Deliverables or Sensitive Information; or (iii) or similar
devices that prevent County from exercising the rights set forth in this Agreement or from using the Software or Site
for the purpose for which they were designed; and (iv) Contractor's arrangements with any subcontractors or agents
who provide services to Contractor in connection with the performance of Contractor's obligations hereunder shall
be in compliance with the terms and conditions of this Agreement.
l. During the term of this Agreement, Contractor will provide or make available to County at no cost
upgrades, bug fixes, updates and the like which it makes generally available at no additional charge.
m. Contractor shall make best efforts at its sole cost and expense to promptly modifr or replace
Software which the parties mutually agree, fails to perform when property installed. Altematively, Contractor may
at its option refund the fees paid by or on behalf of County or a ratable share of the fees paid under this Agreement.
In such event, Contractor shall return and destroy the County Data, Deliverables and Sensitive Information as set
forth in paragraph t hereof. Contractor does not warrant that the operation of the software and website will be
unintemrpted or error free.
Intentionally left blank.
o. This Agreement contains the entire agreement between the parties with respect to the subject
matter hereof and supersedes all other agreements or understanding between the parties with respect thereto.
p. Contractor shall not assign any portion of this Agreement without the prior written consent of the
County. Any attempt to assign this Agreement without such consent shall be void.
q. This Agreement shall be binding upon and shall inure to the benefit of the parties hereto and their
respective permitted assigns and successors in interest. Enforcement of this Agreement and all rights and obligations
hereunder are reserved solely for the parties, and not to any third party.
r. No failure or delay by either party in the exercise of any right hereunder shall constitute a waiver
thereof. No waiver of any breach shall be deemed a waiver of any preceding or succeeding breach.
s. The invalidity, illegality or unenforceability of any provision of this Agreement shall not affect the
validity or enforceability ofany other provision hereof.
t. The signatories to this Agreement aver to their knowledge no employee of the County has any
personal or beneficial interest whatsoever in the Services described in this Agreement. The Contractor has no
beneficial interest, direct or indirect, that would conflict in any manner or degree with the performance of the
Services and Contractor shall not employ any person having such known interests.
u. The Contractor, if a natural person eighteen (18) years of age or older, hereby swears and affirms
under penalty of perjury that he or she (i) is a citizen or otherwise lawfully present in the United States pursuant to
federal law, (ii) to the extent applicable shall comply with C.R.S. 24-76.5-103 prior to the effective date of this
Asreement.
12
Eagle County Professional Services IT Final 5/14
v. The Contractor shall not refuse to hire, discharge, promote or demote, or discriminate in matters of
compensation against any person otherwise qualified solely because of race, creed, sex, color, national origin, or
ancestry, religion, disability, age, sexual orientation, or any other basis prohibited by federal, state or local law.
w. The parties acknowledge that state and federal laws relating to electronic data security and privacy
are rapidly evolving and that amendment of this Agreement may be required to ensure compliance with such
developments. Specifically, to the extent applicable, the HITECH Act, as implemented by the HIPAA Omnibus
Rule (78 Fed. Reg.5566(January 25,2013)), imposes new requirements on business associates and covered entities
with respect to privacy, security and breach notification. Applicable HIPPA and HITECH provisions, together with
any guidance issued by the Secretary, and any applicable amendments to federal and state privacy law, are hereby
incorporated by reference and will become part of this Agreement as if set forth in their entirety, effective as of the
applicable effective date/s. This provision nor any other provision of this Agreement shall be interpreted to be an
acknowledgement or consent that HIPPA, HITECH or any other federal law specifically applies to or covers
County.
15. Prohibitions on Government Contracts.
As used in this Section 15, the term undocumented individual will refer to those individuals from foreign countries
not legally within the United States as set forth in C.R.S. 8-17.5-101, et. seq. If Contractor has any employees or
subcontractors, Contractor shall comply with C.R.S. 8-17.5-101, et. seq., and this Agreement. By execution of this
Agreement, Contractor certifies that it does not knowingly employ or contract with an undocumented individual
who will perform under this Agreement and that Contractor will participate in the E-veriff Program or other
Department of Labor and Employment program ("Department Program") in order to confirm the eligibility of all
employees who are newly hired for employment to perform Services under this Agreement.
a. Contractor shall not:
i. Knowingly employ or contract with an undocumented individual to perform Services
under this Agreement; or
ii. Enter into a subcontract that fails to certif to Contractor that the subcontractor shall not
knowingly employ or contract with an undocumented individual to perform work under the public contract for
services.
b. Contractor has confirmed the employment eligibility of all employees who are newly hired for
employment to perform Services under this Agreement through participation in the E-Veriff Program or Department
Program, as administered by the United States Department of Homeland Security. Information on applying for the
E-verify program can be found at:
h11g/-,/w*11y,dhgg9v_/1pq9ypr9!/proglptr;199*118,!-21)-67_8!!0_,ql$m
c. Contractor shall not use either the E-verify program or other Department Program procedures to
undertake pre-employment screening ofjob applicants while the public contract for services is being performed.
d. If Contractor obtains actual knowledge that a subcontractor performing work under the public
contract for services knowingly employs or contracts with an undocumented individual, Contractor shall be required
to:
t. Notifu the subcontractor and County within three (3) days that Contractor has actual
knowledge that the subcontractor is employing or conracting with an undocumented individual; and
l3
Eagle County Professional Services IT Final 5/14
ii. Terminate the subcontract with the subcontractor if within three days of receiving the
notice required pursuant to subparagraph (i) of the paragraph (d) the subcontractor does not stop employing or
conhacting with the undocumented individual; except that Contractor shall not terminate the contract with the
subcontractor ifduring such three (3) days the subcontractor provides information to establish that the subcontractor
has not knowingly employed or contracted with an undocumented individual.
e. Contractor shall comply with any reasonable request by the Department of Labor and Employment
made in the course of an investigation that the department is undertaking pursuant to its authority established in
c.R.s. 8-17.s-102(s).
f. If Contractor violates these prohibitions, County may terminate the Agreement for breach of
contract. If the Agreement is so terminated specifically for breach of this provision of this Agreement, Contractor
shall be liable for actual and consequential damages to County as required by law.
g. County will notiff the Colorado Secretary of State if Contractor violates this provision of this
Agreement and County terminates the Agreement for such breach.
IREST OF PAGE INTENTIONALLY LEFT BLANKJ
t4
Eagle County Professional Services IT Final 5/14
IN WITNESS WHEREOF, the parties have executed this Agreement the day and year first set forth above.
COUNTY OF EAGLE, STATE OF COLORADO, By and
Through Its County Manager
CONTRACTOR:
INSTITUTE FOR CHILD OUTCOMES.INC.
d/b/a KIDS INSIGHT
svdE
By:
printName:,lAKrA i|\ e //5 4l
Title:
'fhcsrg4,wf
15
Eagle County Professional Services IT Final 5/14
EXHIBITA
SCOPE OF SERVICES. FUNCTIONALITY AND SCHEDULE
Contractor shall provide a variety of software-as- a service based child welfare management services, welfare
assessment, referral and analysis tools, benchmarking tools and analytics using the proprietary "Treatment Outcome
Package" or "TOP") and other Contractor technology. Contractor will make its web-based checklist software,
"WellnessCheck" available to the County for completion of TOP assessments that measure a youth's social and
emotional well-being over time.
Contractor will provide to the County all child-specific multi-rater reports, aggregatp data, provider-specific data,
and periodic extracts of County-specific data for further analysis by the County including a weekly list of completed
TOP assessments and added raters along with an extract of aggregate County TOP domain data as needed for
outcome analysis. The Contractor will make available technical staff to assist County data analysts in defining the
structure, frequency, and secure transfer methods of data extracts from "Wellness Check." Further Contractor will
provide County's System Administrator, Heather Larvdermilk with critical alerts about severe ratings received from
raters.
As requested, and on a monthly basis, Contractor and County will participate in quality assurance meetings, with
each determining personnel that are necessary for participation.
Written reports and other required service documentation must be provided according to Agreement requirements to
assure timely payment.
Contractor hereby ensures the following functionality in connection with the Software, Site and Services:
'Ihe WelfnessCheck site is available 2417. Staff with an Eagle County email address who are authorized to register
as users ofthe production account will have full access from any physical location with a connection to the
internet. WellnessCheck provides authorized users with the ability to complete TOP assessments, to register and
notifu raters via email to complete a TOP assessment, and to produce reports detailing individual and multi-rater
detail view of a child's TOP assessment. TOP reports may be printed or can be printed to pdf and emailed in support
of case planning, team meetings and court proceedings as County directs in its sole discretion.
WellnessCheck is fully adapted for use in child welfare settings. Contractor will notifu the System Administrator,
Heather Lawdermilk, should a system issue arise. Customer Service is also available Monday through Friday during
normal business hours (9:00 AM-5:00 PM EST) by calling 11800:l_29:0949. Additionally, the Contractor's Senior
Project Director, Lisa Paine-Wells is available by phone or email during business hours to answer questions or to
provide additional support to staff on using WellnessCheck or interpreting reports.
The role of Contractor's Senior Project Director is to assist TOP users in full utilization of the assessment tools. The
Senior Project Director will provide initial staff training on use of WellnessCheck and supplemental training on the
interpretation of reports and any system modifications. Beginning thirty (30) days from the training date, the Senior
Project Director will implement a check-in with the System Administrator and staff using TOP to troubleshoot
issues and to support oversight of the pilot project during the term of this Agreement. At least three (3) of these
check-ins will be in-person over the course of 2016. Ongoing contact with the Senior Project Director by phone or
email to troubleshoot registration or other user issues is recommended.
l6
Eagle County Professional Services IT Final 5/14
1.1.
1. Scope of Services Provided by Contractor (herein after "Vendor" for purposes of this Exhibit A
and Exhibit B) to County (hereinafter "Customer" for purposes of this Exhibit A and Exhibit B)
Scope:
Project planning with a senior management team as mutually agreed upon.
Training:
Vendor will train Customer's site trainers (Larimer, Arapahoe, Douglas, Denver,
Boulder, Jefferson, Eagle) and other key staff member on the functionality of the
Software Services and mechanics of using Treatment Outcome Package (*TOP").
Vendor will electronically provide a basic user manual that can be modified by Customer
to meet Customer's specific protocol decisions.
Vendor will make available online help training videos from time to time on its websites
to provide additional support for workers and supervisors. Training material will
demonstrate the functionality of the Software Services and how to use the Software
Services. Training materials will only be available to workers with access to the website.
Case managers will be responsible for administering the TOP form (either online or with
a paper version) with other Raters.
Communication support:
o The Software Services include standard electronic communication tools for Customer
communicating with private providers, foster parents, caseworkers, and others
stakeholders that can be modified for the specific needs of the jurisdiction.
Using TOP aggregate data:
o Reports will be provided as set forth below.
o Vendor representatives will work with Customer's senior staff regarding content of
Reports.
Staffing:
o Vendor's senior project director will work closely with the designated Customer
Representative as mutually agreed upon.
Technical Support:
Vendor shall provide toll-free telephone service for Customer and its Users for telephonic
technical assistance between the hours of 9:00 am and 5:00 PM EST on Business Days.
Vendor shall provide email technical assistance. Incoming emails shall be answered
during Vendor's standard support hours.
t7
Eagle County Professional Services IT Final 5i 14
o Access to other forms of technical assistance, if any, and which may be in the form of
FAQ, forums, knowledge-based searches and indexed searches may be available on the
Vendor website.
2. Reporting
2.1. Vendor shall generate a series of Reports for Customer as listed in Exhibit B. The specific
frequency and format of these Reports are detailed in Exhibit B.
2.2. Any new reporting functionality (a so-called "enhancement") that is not already included in
Exhibit B shall be considered beyond the scope of this Agreement, unless mutually agreed upon.
l8
Eagle County Professional Services IT Final 5/14
Exhibit B
Reporting Requirements and Data Exchanqe
1. Reports and data to be transferred between the Parties.
l.l. Scope of Reports. The set of reports and data set forth in this Exhibit B represents all of the
Reports and data that Vendor is obliged to furnish to Customer ("Reports"), unless amended by mutual
written agreement of the Parties.
1.2. Reports and Timing. Vendor shall provide the Reports in the following table to Customer at the
frequency indicated. Vendor will provide regular data extracts at a frequency to be determined with
Customer for all counties covered in this agreement providing caseworker's names, unique child identifier
and county identifier, and quarterly outcome data extracts for each county. Eagle County will receive
quarterly outcome reports and other reports pertaining to contract provider performance as listed below.
The Vendor will provide a single weekly data transfer as agreed upon for the purposes of utilization
monitoring to be completed by the Customer. Weekly data will be limited, and will not include client or
rater specific County Data or Sensitive Information.
Report Description Frequency
Individual
Client Report
The Scored results for a TOP assessment are
delivered to the Customer for a specific Eligible
Case as rated by a specific Rater. Customer is
notified that the Report has been generated by
email with a hyperlink to the on-line repository
for such Reports that are downloadable after
logging in to the Services.
On Assessment and
available for a limited
period online in
accordance with the
terms of this
Agreement.
lnitialProfile
Report
This Report profiles aggregate data from all
Eligible Cases for the previous l2-month period
of how Eligible Cases with TOP Data present at
intake, and is a snapshot of demographics,
medical conditions, and stressful events upon
initial screening. The content of the Repon is
dependent upon Customer supplying the
necessary information through the Service to
populate this Report.
Monthly
Aggregate
Outcome
Report
The summary aggregate of the Individual Client
Reports is an indication of overall outcomes in
the Customer network.
Monthly
l9
Eagle County Professional Services IT Final 5/14
Multi-Rater
Report
The Scored results for a TOP assessment are
delivered to Customer for a specific Eligible
Case across all Raters for a specified timeframe.
Customer is notified that the Report has been
generated by email with a hyperlink to the on-
line repository for such Reports that are
downloadable after logging in to the Services.
On Assessment and
available for a limited
period online in
accordance with the
terms of this
Agreement
Multi-Rater
Report Over
Time
The Scored results for a TOP assessment are
delivered to Customer for a specific Eligible
Case across all Raters for two specified
timeframes. Customer is notified that the Report
has been generated by email with a hyperlink to
the on-line repository for such Reports that are
downloadable after logging in to the Services.
On Assessment and
available for a limited
period online in
accordance with the
terms of this
Agreement
Utilization and
Management
Reports
Utilization Reports are intended for use by
Customer executives and include information on
User compliance with use of the Services.
Monthly
20
Eagle County Professional Services IT Final 5/14
EXHIBIT C
INSURANCE CERTIFICATES
2l
Eagle County Professional Services IT Final 5/14
CERTIFICATE OF LIABILITY INSURANCE
THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMAnoN oNLY mlo conrens ruo rucirs upoN THE CERnFTATE x6r-offiCERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE FOLICIESBELOW. THIS CERnFICATE OF INSURANCE DOES NOT CONSTIruTE A CONTRACT BETWEEN THE |SSU|NG TNSURER(S), AUTHORTZEDREPRESENTAIIVE OR PRODUCER, AND THE CERNFrcATE HOLDER.
is an ADDITIONAL INSURED, the poticy(iest
the terms and conditions of the policy, certain policies rnay require an eidorsement. A statement on this certfficate does not confer rights to thecertificate holder in lieu of such endorsernenftsl.
PRODUCER
Marsh & Mclennan Agency-sBs,
a service of Seabury and Smith, Inc.
9830 Colonnade Boulevard, Suite 400
PO Box 659520
San Antonio, TX 78265-9520 A: LLOYDTS OF LONDON
INSUREO
InsLitute for ChiId Outcomes
288 tdashington St. *295
Brooklj.ne, MA 02445
PITILADELPHIA INDEMNI?Y COMPANY
REVISION NUMBER:
TH|s|sTocERTlFYTtliATTHEPoL|c|EsoF|NSLRANcEUsTEDBELoWl1AI/EBEEN|ssUE
INDICATED. |\IOTWITHSTANDTI\IG A|\{Y REOUTREMENT, TERM OR @NOITION OF AI\Y CONTRACT OR OTHER-DOCUMENT WTH FIESPECT To WHIoH THISCERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE IIISURA}{CE AFFORDEO BY fiE POUCIES DESCRIBEO HEREIN IS SIJBJECT TO ALL THE TERMS,EXCLUSIONS AND CO}{DITIONS OF SUCH POLICIES. LIMITS SHOVI'N MAY FI,AVE BEEN REOTJCED BY PAID q-AIMS.
NSR
LTR TYPE OF INSIJRANCE laDDr POLICYNUTGER PC'LICY EFFtMMrtltvYwl FqLlqY EXP
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UMruE IUKENIEU
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MED B(P (Any mc person)$5.000
P€RSONru & AOV INJURY 51 . 000. 000
_J GENERAL AGGREGATE $1,000,000
GEN'L AGGREGATE LIMIT APPLIES PER
"l "o.,"' [l fg;q I-1.o"
PROO{.'CTS - COMP|OP rcG s1,000,000
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CERTIFICATE
ACORD 25 (2010/05)
DS#61785145
@ 1088-2010 ACORD CORPORAION. Ail dghts reservd.
_E+Sle. Counly_DepartmenL of Human Servicesurvrsron or cnrrdren, FamiIy & AdulL Services551 Broadwayr, u. ljox bbuP.O. Box 660EagLe, CO, 81631
SHOULD ANY OF THE ABOVE OESCRIBED FOLICIES BE CANCELLED BEFORETHE EXPIRATION TTATE THEREOF, NOTICE WILL BE DELTVERED IN
ACCORDAI{CE WITH THE POUCY PROVISIONS.
Ihe ACORD name and logo are reglstercd marks otACORD
A,<)R CERTIFICATE OF LIABILITY INSURANCE OAIE (i,lllrDo/YYYY)
rr / t6/ 20L5TH|scERT|F|cATEls|ssuEDAsAMATTERoFlNFoRMAnoNot.JLYANDcoNFER
CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE FOIJCIESBELow. THls CERTIFICATE oF INSUMNCE DoEs Nor coNsnru-TE A coNlRAcr BETWEEN THE tssutNc tNsuREC(s), AurtfoRtzEDREPRESENTAIIVE OR PRODUCER, AND THE CERTIFICATE HOLDER.
IMPORTANT: lf the certificate hotde
the terms and condilions of the policy, certain polijes rnay require an endorsement. A staterrEnt on this certificate does not confer rights to thecertificate holder in lieu of such endorsement(sl.
PROOI''CER
Marsh & McLennan Agency-SBS,
a service of Seabury and Smith, Inc,
9830 Colonnade Boul.evard, Suite 400
PO Box 559520
San AnLonio, Tx 78265-9520
lcT
Fno.{E TFAX-lArc. tlo. Edl88R:591-1954 I iArc.l.|or: ?r n_???_?qo/
lss:
lNsuRER(S) AFFOROTNG COVERAGE r{Atc *
INSURERA: TRAVELERS CAS & SURETY OF AMER
INSTJREO
0utcome Referrals Inc-
1 Speen Street, Suite 130
Framingharn, MA 01701
INSURERB: TRAVELERS INDEMNITY CO
INSI,JRER C : PHILADELPHIA INDEMNITY
INSURERD: NATIONAL CASUALTY COMPANY
INSIJRERE : LANDMARK AMERICA
INSI'RER F:
COVERAGES CERTIFICATE REVISION
THIS IS TO CERTIFY TI.{AT THE POLICIES OF INS
INDICATED. }IOT\A,ITHSTANDI\|G A}TY REQUTREMENT. IERM OR @].DITIoI\I oF ANY coNTRAcT on orrren oocUMENT \MTH RESPECT To WFTCFI THISCERTIFICATE lilAY BE ISSUEO OR MAY PERTAIN, THE INISUFiAhICE AFFORDED BY THE POUCIES OESCNTEED XEREIN IS SI-BJECT TO AI.I TI{E TERMS,EXCLUSIONS AT\D COI{DITIONS OF STJCH POUCIES. LIMITS SFIOVVN MAY TIAVE BEEN REO(rED BY PAID CLAIMS.
-
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t3 /79 /20r6
Limir 1,000,000Linit 1,000,000Lirnit 1,000,000
oEscRlPTloN oF oPERATIoNS / LocATloNs, vEHlcLEs (Atach AcoRD lol, Addadonat Rsa*s schedute, t mo6 spocs is r€qutred)Please note that t'he enployees fo! rnstltute for chj,ld outcomes are paid by outcome Referrals rnc.
CERTIFICATE
ACORD 25 (2010105)
Ds#6178551 9
CANCELLA
@ 1 988-201 0 ACORD CORPORATTON.
The ACORD name and logo are reglsbrcd rnarks of ACORD
E+Sle.County DeparLmenL of Human Servicesplnision of-Children, Famify-c-Aaurt'S6ivices551 BroadwavP.O. Box 660EagIe, CO. 81531
SHOULD ANY OF fiE ABOVE DESCRIBED POUC|eS BE CANCEJLLED BEFC'RETHE EXPIRATION DATE TI{EREOF, NOTICE WILL BE DELIVERED TN
ACCORDANCE WITH THE FOLICY PROVISIONS.
All dghts rcsenred.
