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HomeMy WebLinkAboutC15-423 Cireson, LLCFIRST AMENDMENT TO AGREEMENT BETWEEN EAGLE COUNTY. COLORADO AND CIRESON THIS FIRST AMENDMENT ("First Amendment") is effective as of the 2Lst day of September, 2075 by and between Cireson, LLC, a California limited liability company (hereinafter "Consultant" or "Contractor") and Eagle County, Colorado, a body corporate and politic (hereinafter "County"). RECITALS WHEREAS, County and Consultant entered into an agreement dated the 11th day of August 2074 for certain Services (the "Original Agreement"); and WHEREAS, the Original Agreement contemplated that the Consultant would perform certain Services with compensation in an amount not to exceed $17,000 and WHEREAS, the County desires to have Consultant perform additional Services for additional compensation as set forth below; and WHEREAS, the term of the Original Agreement expires on the 31st day of December 2015 and the parties desire to extend the term for an additional year. FIRST AMENDMENT NOW THEREFORE, in consideration of the foregoing and the mutual rights and obligations as set forth below, the parties agree as follows: 1. The Original Agreement shall be amended to include additional Services as described in Exhibit A-1, which is attached hereto and incorporated herein by reference, (the "Additional Services"). The Additional Services shall be performed during regular business hours of the County unless otherwise agreed to and directed by the County representative. County shall compensate Contractor for performance of the Additional Services at the rates identified in Exhibit A-1. The parties anticipate the Additional Services will be completed in 28 hours, for a total compensation amount of $6,000. Prior to providing any services beyond the 28 hours estimated, Contractor shall first provide County with a written estimate which shall include an estimate of the additional work to be performed and number of hours needed to complete. Each estimate must be pre- approved by County's Representative and all rates shall be in accordance with the fee schedule set forth in Exhibit A-1. The total compensation for the Additional Services set forth in Exhibit A-1 shall not exceed a total maximum compensation of $7,000. The term of the Original Agreement is hereby extended to the 31st day of December 20I5 2. 3. County A,ttorney's Offlce Eagle County Commlsslonerg' OfficeC15-423 Capitalized terms in this First Amendment will have the same meaning as in the Original Agreement. To the extent that the terms and provisions of the First Amendment conflict with, modify or supplement portions of the Original Agreement, the terms and provisions contained in this First Amendment shall govern and control the rights and obligations of the parties. Except as expressly altered, modified and changed in this First Amendment, all terms and provisions of the Original Agreement shall remain in full force and effect, and are hereby ratified and confirmed in all respects as of the date hereof. This First Amendment shall be binding on the parties hereto, their heirs, executors, successors, and assigns. IN WITNESS WHEREOF, the parties hereto have executed this First Amendment to the Original Agreement the day and year first above written. COUNTY OF EAGLE, STATE OF COLORADO, By and Through Its COUNTY MANAGER CONSULTANT Print Name: Seth Coussens Title:Services Lead 2 F-agle County Amend Term Scope Comp Final 5/14 /1 5. 6. By: arc ctresonwff^{ yOur $ysterYt centef exFrert$ Statement of Work Prepared for: w"*wiAGt-{ i-rfif ' rer* v'+*i.+*ii"". , i {le#i# fllerr*fl1frF, L*{*$e,++ r+.1. System Center 2o1z Configuration Manager Training tolz6lzot5 (vt.t) Prepared by: Brian Pavnick X Brian.Pavnick@Cireson.com ffi +r(6oz) 692-4ot5 H www.cireson.com f @teamcireson @ Copyright Cireson zot5. The information, which is contained in this document is the property of Cireson. The contents of the document must not be reproduced or disclosed wholly or in part or used for purposes other than that for which it is supplied without the prior written permission of Cireson. NbW crreson YS vcuri;ystu')1 {"1':i.1 r { (Pf rls Table of Contents Revision History ..........3 General Information .............. .......3 Solution Overview .......4 Scope of Services .............. ..........4 System Center 2012 Confrguration Manager Admin Training ........,.,..4 Project Scope - Methodology......... .............5 Training Session ...........5 Exclusions from Scope ....................5 Project Assumptions................. ..........................6 Customer Responsibilities ........... ......................7 Staffing and Deliverables ............8 Staffing ..........................8 Deliverables ................. ....................9 Project Costs and Payment Terms ...........10 Activity Plan and Fee Schedu1e................ .......10 Business Hours ........... 10 Terms........ ................... l0 Approvals ...................10 *ffiW clreson ' !;ut 5\stL.'), ({rlirir i (l)rrri- Revision History o.1 1.O 1.1 9lr4lzor5 9lt6lzot5 tolz6lzor5 Brian Pavnick Seth Coussens Brian Pavnick P.O. Box 85o Eagle, CO 8163r Keith.Adler@eaglecounty.us 97o-328-86'16 lnitial Development Initial Submission for Internal Review Client Modifications o Removed references to Travel and T&E r Removed terms and referenced Amendment N4\r! .1 +s General Information This Statement of Work ("SOW") is entered into between Eagle County ("Client") and Cireson LLC. ("Cireson"). The method of delivery for this SOW is a Time and Materials manner - Professional Services Hours. Cireson Contact I nformation: iiiiiMtt , Street Address 396o W, Point Loma Blvd, #Hz9o , City, State, Zip: San Diego, CA 921io , E-MailAddress: ?qli4Yqtqq@lttqtqryo. , Phone#: r (619)6oo-7ooo Client Information: Street Address City, State, Zip: ,E-Mail Address: Phone #: cireson ycrrf 6ytt*rI'1 c*rrt$r eKp*l!5 Solution Overview Cireson will provide professional service hours in a time & materials manner to support the client in training for System Center zotz Configurations Manager and Operations Manager. The following represents the high-level requirements and objectives for this project as defined by the Client: . System Center 2012 Configuration Manager Admin Training o System Center 2012 Operations Manager Admin Training All aspects of the project from the start to the end are represented based on best practices put forth by Microsoft and Cireson Consulting Services around the Microsoft System Center 5uite. Scope of Services l:::r't/ !:! l. a Technical Overview o User Centric Management Overview o lnfrastructureOverview o Application Management Overview o Software Update Management Overview o Operation System Deployment Management Overview o Compliance and Settings Management Overview o End Point Protection Overview o Intune Integration Overview I nfrastructure Overview o Infrastructure System Overview o Architecture Best Practices o Content Management o Boundaries Overview and Management o Role Based Administration o Monitoring Client Activity and Health Application Management o Application Management Overview o Configuring the Application Catalogue and Software Center o Operation and Maintenance o Packages and Programs Softwa re Update Management o Software Updates Overview o Planning for Software Updates ^.N WW crreson $ !au, 5ysttj"t a*r'[L:, r.{pj'li o Configuring Software Updates o Operations and Maintenance for Deploying Software Updates Operation System Deployment Management o OSD Overview o Planning to deploy OS o Configuring OSD o Operations and Maintenance for Deploying OSD Complia nce and Settings M a nagement o Compliance and Settings Management Overview o Planning for Compliance and Settings Management o Configuring and Administering Compliance and Settings Management o Operations and Maintenance for Compliance and Settings Management Project Scope - Methodology The training session will be held from 8:3oam (With a start time of 9:ooam) and will conclude at approximately 4:3opm. There will be a zo minute morning and aftemoon break as well as a 45 minute lunch break. :::..;:.1;."=1;,t:;'u',:. Ill;* S,t,:t>g Anything not specifically stated in the above Project Scope section of this document is outside the scope of this SOW. N\ WW ctreson s va,ur syrt*r)r (*''lcr ia(l)Jils Tit i: t_'t t t:: t,t^ &s xc"l *t p t i *r lt :S The overall scope and related work estimates for this engagement were developed based on the following assumptions. Material changes to these assumptions may impact the estimated effort, schedule and fees associated with completing the work 1. Access to a fully functional SCSM environment 2. The scope, approach, and deliverables for this initiative are based on our current understanding of the work required to complete the objective. 3. Some unforeseen requirements discovered during the Envisioning and Planning phases may require additional effort not estimated in the original Statement of Work. Such additional effort will be estimated as Time and Materials and proposed to the Client's team as an addendum to the existing Statement of Work. 4. All work shall be scheduled and performed during normalCireson business hours as reasonably possible (see Business Hours). 5. The Cireson team may perform portions of the work either onsite or offsite, depending on the nature of each task. 6. The total cost assumes that Cireson resources are reasonably used in a full time capacity. Significant schedule delays could impact the estimated hours provided. 7. Cireson shall not take responsibility for any errors, incompatibilities or defects in third party software or network devices. Any errors, incompatibilities, or defects in such software or devices may add time and cost to this project. 8. Unless specifically noted, Cireson does not guarantee compliance with Sarbanes-Oxley, HIPPA, or any other regulatory or industry documentation requirements. 9. Cireson is not responsible for delays, errors, or omissions caused or incurred by other parties. Such delays, errors, or omissions may increase the time and cost of the project. 1.0. Some work items will be more accurately defined during the engagement. Should we encounter a deviation from the total estimated schedule or effort, as a result of the discovery, a change order will be presented for approval prior to commencement of the associated work. 11. The Client understands the success of this project is dependent upon the participation of internal Client staff, third party vendors, and equipment availability based on the procurement of hardware to facilitate project needs if required. Participation levels will be communicated during the engagement. 12. This SOW shall expire 50 days from the SOW date listed above unless executed by both parties. 13. Cireson will require administrator and or security officer level access to complete the tasks outlined in this SOW. In order to perform specific tasks required, Cireson will need direct access to the systems. 14. The Cireson team assumes that the Client will have the proper facilities, space, and hardware equipment to support the efforts of the joint project team. This may include all necessary hardware required for the installation and testing of each technology being designed. ffi#H wffiffi crreson .*"q \rur 5\SlSfl; (-jr:lr.:/ *(pJ lS 15. The Client will review interim and final deliverables and report acceptance or discrepancy to the Cireson team within one week of submission of deliverables. 15. The Client will provide, unless otherwise agreed to in writing, all test cases, test data, procedures, and personnel needed to conductthe acceptance testing ofthe solution, including interfaces during the planning phase. 17. The Client will provide details of all relevant policies and standards which may have a bearing on the design, testing or implementation of any new technology. 18. Cireson employees will be "hands-on" working with the customer's solution in each environment where the solution will be deployed. No remediation or redesign/reconfiguration required for enterprise deployment. Cireson will not be responsible for any major design issues, configuration issues, or health issues identified during the engagement pertaining to infrastructure or applications not directly developed or configured by Cireson. As an example, Cireson would not be responsible for any identified network configuration or health issues impacting connectivity or performance issues with the overall solution. 21. Customer's infrastructure including, but not limited to; Windows Server(s), Hypervisors, Active Directory, DNS, DHCP or any system(s) and service(s) utilized in respect to the developing, developed or deployed solutions proposed in this Statement of Work is in a healthy, operable, working state as deemed by Cireson's technical staff in all Active Directory domains wherein the developing, developed or deployed solutions or technologies will be used within. I uy,,'l;+t,1zt tr.' \t ,;;1 1 . '.a2t:;r.'t zil.i t, 1. Customer shall designate a representative to be the Customer Primary Contact. This representative shall be the focal point for all communications relative to this project and shall have the authority to act on Custome/s behalf in matters regarding this project. 2. Customer shall provide accurate information regarding network provisioning,TCP/lP settings, server hardware details, software versions, or regulatory requirements. lnaccurate information may add time and cost to the project. 3. Customer shall grant Cireson adequate and reasonable access to their network, servers, and end-user's PCs where necessary. lf such access requires authorization and provisioning, Customer shall inform Cireson in advance. Customer is responsible for all appropriate back-ups. Customer shall assume all responsibility for site preparation, including space, cabling and electrica I requirements. 5. Customer's employees shall be made reasonably available to Cireson to answer questions and provide important information concerning the project (network design, existing Customer processes, lP addresses, usernames and passwords, etc.). Customer shall respond to such requests in a timely fashion. 19. 20. 4. 5. circson Y{?Ur 59!ttrY' c,xr:1!r::l gKp311.5 7. 8. 9. Customer shall provide or secure any specific skills, knowledge, and planning for each application that is within the scope of this project. Customer is responsible for providing customer-owned or licensed copies of any customer or third-party software that Cireson installs on the Custome/s behalf. Customer is responsible for having all hardware ready prior to Cireson coming onsite. W Consultant with a deep background in implementing, administering and maintaining a System Center zotz Configuration Manager environment o Provides generalguidance on development of training materials including alignment to the Microsoft System Center 20L2 best practices. Staffing and Deliverables ,..-r-.,:\t.tit\l,l Key Cireson roles are described below. F.i= !ilv%, t x System Center zotz Configuration Manager Consultant Cireson Professional Services Team ffi w$$ ctresOn *rs \,{,Ur ri)St..1r,1 4^tfl{-'r L.(l)i: if} lfi.r.tlki; .*:ry'"- ffi-+$ifl l#'l"r Training sessions covering all identified areas of System CenterSystem Center zotz Configuration Manager Training Sessions zot z Conf iguration Manager ffiW ctreson .d ),{'ur.;y,)tL"t, ccf tcr cxpUils Project Costs and Payment Terms J+ . lj j ,";. The table below summarizes the phases, effort (by role), and investment (by role, and phase) planned for the completion of this project. Cireson shall provide Customer the services described above on a time and materialfashion basis. l Training Session SCCM Admin Training 20 Training Materials SCCM Admin Training 4 Travel & Expenses $25o $5,ooo $250 *invoiced at cost TBD $1,ooo TBD Total 28 , $6,00o o ine above toiials represent Cireson's commercially reosonabte efforts to accurately determine the labor required to perform the defined project. o The project will be billed on Time & Materiols. Throughout the life cycle of the project additional effort moy be identified to complete project objectives. The Cireson team will communicate the need for additionol effort for such objectives, os they ore identified, ond the Change Request process will be followed (see Chanqe Requests). o The rotes quoted above are for work done during normol business hours (see Business Houril. Any work required to be done during off-hours will be billed an odditional 5100\hr. li.rl rilil):: ri ii l#!-g!'-*j See "Training Sessions" 'l r'1 l,\'l All terms are documented in the "First Amendment to agreement between Eagle County, Colorado and Cireson" amendment. Approvals Both parties warrant and represent that they have authority to execute this SOW on behalf of their companies and bind them to the obligations stated within. Cireson Eagle County BY:BY: -' ***h,W cireson"WS ycri l)gt.,r' crr'tcr i.(pla.ri (Authorized Signature) Seth Coussens (Authorized Signature) PRINT: TITLE: DATE: Services Lead 10t30t2015 Please acknowledge acceptance of this with signature above. Email or deliver this signed document to: ZiZilllllill.\NyN.!.lju',j%!,!ti,l!!f,!,t=t- flllllu Street A-ddress 396o W. Point Loma Blvd, #Hz9o City, State, Zip: San Diego, CA 9211o E-MailAddress: David.Vorce@cireson.com Phone #:r (619) 6oo - Tooo PRINT: TITLE: DATE: