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HomeMy WebLinkAboutC15-215 Nurse-Family Partnership Implementation Agreement NURSE-FAMILY PARTNERSHIP IMPLEMENTATION AGREEMENT This Agreement ("Agreement"), for the period July 1, 2015, through June 30, 2018, is by and between Eagle County Public Health and Environment ("Agency") and Nurse-Family Partnership, a Colorado nonprofit corporation ("NFP") (together, the "Parties"). RECITALS: A. The Parties understand and agree that the Nurse-Family Partnership® Program (the "Program") is an evidence-based program developed on the basis of randomized controlled trial research to yield certain benefits for low-income, first-time mothers and their children ("Program Benefits"). B. The Parties understand and agree that Program Benefits can be described generally as helping low-income, first-time mothers develop behaviors that enable them to have healthier pregnancies, be better parents, have emotionally and physically healthier children, and attain greater economic self-sufficiency. C. The Parties understand and agree that Program implementation by Agency should be based upon key parameters ("Model Elements") identified through research and refined based upon the Program's experience since 1997 and attached to this Agreement as Exhibit A, Nurse-Family Partnership Model Elements. D. Agency desires and intends to implement the Program to serve low-income, first-time mothers in the geographic area it serves and to be known to the public as Nurse-Family Partnership. E. NFP desires and intends to guide and support the Program implementation process in order to help Agency obtain Program Benefits for the mothers and children that Agency serves. F. Accordingly, the Parties wish to enter into this Agreement in order to memorialize the mechanisms and means by which Agency shall implement the Program and NFP shall support such implementation. The Parties intend to remain in a contractual relationship for the period described in Section V herein and thereafter, so long as funding is available to both of the Parties for this purpose. AGREEMENT: In consideration of the foregoing recitals, which are incorporated herein, and for other good and valuable consideration, the receipt and adequacy of which are hereby acknowledged, the Parties agree as follows: I. DEFINITIONS. A. Agreement-Specific Definitions. In addition to terms defined above and elsewhere in this Agreement, the following terms shall have the meanings set forth below: 1. "ETOTM" means the Efforts to Outcomes TM software system that NFP makes available to Agency, into which designated, NFP-approved Agency personnel enter data collected about Clients and the Program, and from which the Parties can obtain reports to help manage and evaluate program implementation and results. 2. "ETO Website" means the Internet URL through which designated, NFP-approved Agency personnel can access the ETO to enter data and obtain certain reports and other services. ETO software is secured against unauthorized use by VeriSign® EagleCoHHS_CO_NFPAgrmt_Exp20180630.docx Page 1 of 21 615-1'6 J 128-bit Security Encryption, the industry standard in Internet site protection. Authorized access to the ETO Website can only be provided by NFP 3 "Administrator" means a person with fiscal and quality oversight, operational coordination responsibilities, and/or evaluation responsibility for the Program's management. 4, "Client" means a low-income, first-time mother who is enrolled in the Program implemented by Agency. 5, "Colorado NFP Coordination Team" means the group that collaborates to oversee and support implementation of the NFP Program in Colorado: Colorado Department of Public Health and Environment, The National Center for Children, Families, and Communities at the University of Colorado at Denver and Health Sciences Center, Invest in Kids, and NFP. 6, "Effective Date" means the date first noted above and upon which this Agreement becomes effective. 7, "Fidelity to the Model" means implementing the Program in a manner consistent with the Model Elements (see Exhibit A) and therefore maximizing the likelihood of achieving results comparable to those measured in research. 8 "Visit-to-Visit Guidelines®" means a written guide or guides for how a Nurse Home Visitor schedules and conducts visits with Clients during their participation in the Program. 9, "Location" means the work address of a Program Supervisor. 10. "Program Supervisor" means a person who supervises up to eight Nurse Home Visitors who implement the Program on behalf of Agency. 11. "Research" means any activity, including program evaluation and/or quality improvement activities, (i) that would, according to Federal regulations, require review by an Institutional Review Board ("IRB"), or (ii) that could be expected to yield generalizable knowledge that could be shared publicly with the professional, academic, and/or lay communities. 1 . "Team" means a half- to full-time Program Supervisor and up to eight (8) Nurse Home Visitors who report to the Program Supervisor. B. " roprietary Property" means all of (i) the Program, including facilitators and handouts, (ii) the Model Elements, (iii) the name "Nurse-Family Partnership" and the acronym "NJFP" when used in connection with the NFP Logo and the goodwill associated therewith, (iv) all NFP Community Website and ETO website content, and (v) the cppyrighted materials and other materials used in the Program as of the date hereof that would be designated as protectable intellectual property under applicable law, including, bjit not limited to, all modifications, additions, updates, and derivative works thereof and all of the rights of NFP and its licensors associated with this property. Proprietary Property shall also include, individually and collectively, all ideas, concepts, designs, Methods, inventions, modifications, improvements, new uses, and discoveries which are c(bnceived and/or made in the performance of the responsibilities stated under this Agreement by one or more of Agency, NFP, or its licensors, whether or not they are ir$corporated into the Program or the Proprietary Property. NFP and its licensors reserve the right to modify the Proprietary Property from time to time in accordance with the dOta, research and current modalities of delivery of the Program and for any other reason NFP or its licensors, in their sole and absolute discretion, deem appropriate. NEP will provide Agency with reasonable notice of those modifications. NFP and its licensors shall retain ownership and all rights to all Proprietary Property, whether Modified or not by Agency. C. neral Application. Unless a clear contrary intention appears, words used with initial- c pitalized letters shall have the meanings set forth in this Agreement, and (i) the si gular includes the plural and vice versa, (ii) reference to any document means such EagleCoHHS_CO_NFPAgrmt_Exp20180630.docx Page 2 of 21 document as amended from time to time, (iii) "include" or "including" means including without limiting the generality of any description preceding such term, and (iv) the term "or" is not exclusive. II. NFP OBLIGATIONS A. NFP grants to Agency a non-exclusive limited right and license to use the Proprietary Property for the purpose of carrying out Agency's obligations under this Agreement in the geographic area within which Agency Nurse Home Visitors serve Clients. NFP reserves the right to modify the Proprietary Property from time to time in accordance with the data, research and current modalities of delivery of the Program. NFP will provide reasonable notice of those modifications as set forth in the Implementation Agreement. NFP shall retain ownership and all of the rights to any Proprietary Property, whether modified or not by any Agency. In any event, all software and ETO Website content, excluding Agency's and other agencies' data, shall remain the sole property of NFP. B. NFP and its partner organization, Invest in Kids, will provide support to help Agency implement the Program as described in Exhibit B, Nurse-Family Partnership Support for an Agency. C. NFP shall submit invoices to Agency for services provided to Agency, listing a date of provision, a description of each such service, and amounts based upon the fee schedule provided in Exhibit C, Fees for Nurse-Family Partnership Services. D. NFP may, from time to time, after obtaining approval from the Colorado NFP Coordination Team, request that Agency collect additional data and/or participate in Research initiated by NFP and intended to improve the NFP model or implementation of the model. NFP may provide the public with information about Agency's NFP-related Research, publications and presentations. E. NFP, independently or jointly with Agency, may publish or present NFP-related information or Program results in research reports, books, book chapters, peer-reviewed journal articles, and at academic or professional conferences, always giving due credit to the Parties involved and recognizing the rights of the individuals doing the work. F. NFP understands that pursuant to this Agreement, NFP and its employees may have access to patients' Protected Health Information ("PHI") and Agency's business information. NFP acknowledges that this information has a high level of confidentiality, and NFP and its employees agree to keep all information made available to its employees confidential and not to disclose this information. NFP will instruct its employees/staff/affiliates to follow Agency's policies regarding patient and business confidentiality. Further, NFP acknowledges that Agency is bound by law to have written agreements with its business partners who may have access to patient information requiring compliance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the rules and regulations promulgated thereunder. Accordingly, NFP warrants and represents that NFP is in compliance with HIPAA and all relevant federal statutes, rules, regulations, and applicable interpretive rulings promulgated under HIPAA, or will become compliant to regulations and requirements effective at future dates according to the applicable timetables. Exhibit D, HIPAA Business Associate Addendum, is hereby incorporated in this Agreement. Failure by NFP to comply with this provision and the provisions of Exhibit D, HIPAA Business Associate Addendum, shall result in immediate and automatic termination of this Agreement without penalty or cost to Agency. NFP will cooperate with any Agency program(s) instituted in the future to bring Agency into compliance with HIPAA. EagleCoHHS_CO_NFPAgrmt_Exp20180630.docx Page 3 of 21 III. AGENCY OBLIGATIONS A. A ency will make best efforts to implement the Program with Fidelity to the Model and ill undertake the steps described in Exhibit E, Agency Responsibilities, in order to do sp. B. Agency will take all appropriate steps to maintain client confidentiality and obtain any necessary written client consents for data analysis or disclosure of protected health information, in accordance with applicable federal and state laws, including, but not limited to, authorizations, data use agreements, business associate agreements, as necessary. C. Agency assumes responsibility for knowledge of and compliance with the State Nurse Practice Act of its state, state laws, regulations, and licensing requirements pertaining to nJrsing practice and state laws and regulations pertaining to mandatory reporting. D. Agency will ensure that nurses whom it employs to implement that Program are able to provide care to clients in a manner consistent with the NFP Visit-to-Visit Guidelines. E. When requested by NFP, Agency will make reasonable efforts to collect additional data and/or participate in Research intended to improve the NFP model or implementation of tile model. F. Irk order to avoid becoming involved in Research that conflicts with implementing the P ogram with Fidelity to the Model, Agency will request NFP's permission prior to participating in any Research that is (1) initiated by a party other than NFP and (2) that involves Program staff or explicitly targets the families that are enrolled in the Program. NFP will review and approve or disapprove Agency's request for participation in such Research on a timely basis and will not unreasonably withhold such approval. G. Agency will inform NFP of Agency proposals to publish or present NFP-related information in research reports, books, book chapters, peer-reviewed journal articles, aid at academic or professional conferences. Results of the Program herein outlined May be published by Agency, or jointly by Agency and NFP, always giving due credit to the Parties involved and recognizing the rights of the individuals doing the work. H. A-Jency will supply NFP with all applicable Catalog of Federal Domestic Assistance (QFDA) codes if Federal funds are used to pay NFP for services it provides to Agency under the terms of this Agreement. I. Agency is authorized to reproduce certain published materials specified below and used in the implementation of the Program so long as (1) this Agreement is in effect, (2) Agency uses the reproductions solely for Program implementation, and (3) Agency does npt sell or otherwise distribute the reproductions to any third party not involved in Agency's implementation of the Program. 1, The published materials covered by this authorization are delivered to Nurse Home Visitors as part of the Nurse-Family Partnership Home Visitor education materials in sets referred to as follows: a) Pregnancy Facilitators and Handouts b) Infancy Facilitators and Handouts c) Toddler Facilitators and Handouts EagleCoHFIS_CO_NFPAgrmt_Exp20180630.docx Page 4 of 21 2. The handouts bear notices indicating copyright by any of the following: a) University of Colorado b) University of Colorado Health Sciences Center c) University of Colorado at Denver and Health Sciences Center d) Nurse-Family Partnership 3. NFP has the right to grant permission to reproduce materials specified above and that bear the University copyright notice under the terms of a Memorandum of Understanding ("MOU") dated March 31, 2003, between the University of Colorado Health Sciences Center, now known as University of Colorado at Denver and Health Sciences Center, and NFP. The MOU gives NFP an exclusive, perpetual, royalty- free right and license to use copyrighted materials and other materials used in the Program for the purpose of implementing the Program to serve low-income, first-time mothers and their families. 4. The corresponding Spanish-language versions of these materials are also covered by this authorization. 5. Agency may not authorize any other entity to reproduce the materials without prior written permission from NFP. J. Agency understands and agrees that all Proprietary Property is owned exclusively by NFP and its licensors, including all intellectual property rights therein. Agency shall use the Proprietary Property solely for the purpose of carrying out Agency's obligations under this Agreement and shall not modify any Proprietary Property without the prior express written permission of NFP. Agency shall protect all Proprietary Property that belongs to NFP or its licensors. Agency shall not duplicate and shall prohibit distribution of or access to Visit-to-Visit Guidelines and the ETO to any individual or organization not party to the implementation, administration, and operation of the Program, except as authorized by this Agreement. Agency shall not change or alter the ETO software, and shall allow only trained, NFP-authorized users to access the ETO Website. If a person leaves Agency's employ, Agency shall retrieve all Proprietary Property that the person may have in his or her possession. IV. FEES AND PAYMENT A. Fees associated with NFP services in support of an implementing agency are as follows: 1. Initial Education Services. NFP provides initial Nurse-Family Partnership education for nurse home visitors, Program Supervisors, and Agency Administrators. This fee applies once for each individual nurse home visitor, nurse supervisor, and administrator at an agency. Fees are due upon completion of the face-to-face session. a) Nurse Home Visitor Initial Education Tuition. Education for nurse home visitors (NHV) consists of one face-to-face education unit supported by distance education components. All Program Supervisors who have never taken NHV Education or who completed it more than two years prior to being promoted to Supervisor are required to attend NHV Education as well as Supervisor Education. b) Supervisor Initial Education Tuition. For Program Supervisors, education consists of Nurse Home Visitor Initial Education plus two face-to-face education units supported by distance education components and nurse consultation. EagleCoHHS_CO_NFPAgrmt_Exp20180630.docx Page 5 of 21 c) Annual Supervisor Education. Program Supervisors are required to attend a three day face-to-face session held annually in Denver. There is no tuition or registration fee. d) Agency Administrator Orientation Tuition. A two day face-to-face session in Denver, required for new administrators and recommended for experienced administrators. e) Nurse-Family Partnership Education Materials Fee. Contributes toward the cost of the following materials : (1) Nurse-Family Partnership Orientation Materials (2) Set of Prenatal, Infancy and Toddler Guidelines (3) A series of additional nursing practice and program management resources tied to implementation of Nurse-Family Partnership. 2 Implementation Support Services. Fees are due on the Commencement Date and each anniversary thereof and are based on the number of Program Supervisor Positions (the greater of(1) the number of individuals with supervisory responsibility at the agency or (2) the number of supervisor FTEs that are required to be implementing the model with fidelity (at least one per eight nurse home visitors). Fees are as follows: a) Program Support. Fees are per Program Supervisor Position per year and contribute to covering costs associated with the following: (1) Data system (ETO) operation and use, Program Quality System, and Reporting. (2) Ongoing Nurse-Family Partnership nurse home visitor, supervisor, and administrator education; resource library; conference calls; web forums; Nurse-Family Partnership Community resources; and updating of Nurse- Family Partnership Education and Visit-to-Visit Guidelines and supporting materials. (3) Marketing and Communications consultation and support, including marketing and community outreach materials (brochures, posters, Client Referral Kits (with wallet cards, counter display, posters and other program information); health fair bags, and nurse recruitment packets. The agency, however, is responsible for printing, stamping or affixing labels with their local contact information to the majority of these materials. Client Referral Kits are customized/printed at no additional charge to the agency. Also provided are the NFP marketing and communications resources and guidance and a copy of the NFP Public Awareness Video, as well as updates and regular monthly communications from the NFP National Service Office. (4) Policy and Government Affairs, including advocacy and educational work at federal and state levels. b) Nurse Consultation. The fee is per Program Supervisor Position per year. The full fee is charged for the first Program Supervisor Position at a geographic location and a reduced fee is charged for each additional Program Supervisor Position at that same location. The fees contribute to covering costs associated with a Nurse-Family Partnership Nurse Consultant providing the following support to Program Supervisors: (1) Helping each Program Supervisor develop an annual plan for implementation. EagleCoHHS_CO_NFPAgrmt_Exp20180630.docx Page 6 of 21 (2) Monitoring reports based on each Program Supervisor and her/his team's activity and performance. (3) Ongoing email support for each Program Supervisor and periodic regular calls with each Program Supervisor. (4) Periodic visits to each Program Supervisor with potential travel with each Program Supervisor and/or selected nurse home visitors. (5) Clinical and supervisory coaching and consultation with each Program Supervisor. c) Program Supervisor Expansion or Replacement Fee. A one-time fixed fee is charged for extra support when a new Program Supervisor Position is added or a vacant position is filled. d) Data Transmission and Custom Reports. (Optional) NFP may develop custom reports or supply secure access to a data file upon reasonable request from Agency, as long as Agency provides detailed specifications and agrees to fees quoted in advance by NFP. (i) Data Transmission Fees. A one-time Set-Up fee plus an annual Transmission Fee for creating and periodically transmitting a file that contains raw data from the ETO database for State. NFP will not manipulate the data in any way, and any data filtering requests could increase the set-up cost. Data will be provided as delimited text files with variable names and made available via NFP's FTP site for download. Instructions for downloading data will be provided when the data files are ready. The Set-Up Fee is due when State approves NFP undertaking the work. The Transmission Fee is due upon the first transmission (prorated for part years) and on each contract anniversary thereafter for so long as the transmission continues. (ii) Four hours of NFP support are included in the cost of a data file. Any assistance beyond four hours will require a work order and an additional charge to the customer. Please note that data files are provided solely for the benefit of the agency and the NSO cannot support the following: 1. Reporting and analysis efforts conducted by the agency 2. Developing an import process for the agency 3. Customizing the data file for specific agency needs. B. Prices are subject to change in accordance with Section IV E below. C. All fees are based upon NFP's standard terms of invoicing and payment, as follows: 1. Start-Up Services Fees are invoiced on the effective date of the contract and are due in 30 days. 2. Technical Assistance, Program Support, and Nurse Consultation Fees are invoiced on the Commencement Date and each anniversary thereof to cover each ensuing year and are due in 30 days. No special reporting or documentation is provided with the invoice(s). 3. Education Fees are invoiced when individuals attend in-person education sessions. No special reporting or documentation is provided with the invoice(s). 4. Program Supervisor Expansion or Replacement Fees are invoiced when the new supervisor is hired. No special reporting or documentation is provided with the invoice(s). EagleCoHHS_CO_NFPAgrmt_Exp20180630.docx Page 7 of 21 D. NFP shall invoice, without limitation, for services provided to Agency based upon the fee sOhedule set forth in Exhibit C, Fees for Nurse-Family Partnership Services. NFP reserves the right to change the fees set forth in Exhibit C during the term of this Agreement but not more often than annually. NFP will notify Agency at least one year prior to any such change becoming effective. E. Irvoices will be sent to: Agency: Eagle County Public Health and Environment Address: P.O. Box 660, Eagle, CO 81631 Attention:AccountsPayable Telephone: 970-328-2604 Facsimile: 855-848-8826 Email: hhsaccountspayableeaglecountv.us and copy to jennie.wahrer @eaglecounty.us F. Agency will send payments, identifying the NFP invoice, within 30 days of invoice to: Nurse-Family Partnership Attention: Finance Department 1900 Grant Street, Suite 400 Denver, CO 80203 V. TERM AND DEFAULT A. Term of Agreement. This Agreement shall remain in full force and effect through June 30, 2018, unless it is terminated by mutual agreement of the Parties or as otherwise provided below. B. T rm Extension. Upon July 1, 2018, and each anniversary of that date, this Agreement s all automatically extend for an additional year unless either party has provided not less t an sixty (60) days' notice to the other of its intention to terminate the Agreement on the u coming anniversary date. C. Eerly Termination. The Parties agree that they intend to and will engage in mutual efforts td keep this Agreement in force. Recognizing, however, that circumstances beyond the control of the Parties may compel one Party to desire termination before completion of the term or an extension thereof, either Agency or NFP may terminate this Agreement at achy time by giving the other party written notice of not less than sixty (60) days. D. Default. A party shall be in default under this Agreement if a party (i) breaches a miaterial provision of this Agreement, which breach is not cured to the non-breaching perty's reasonable satisfaction within thirty (30) days of written notice given to the breaching party by the non-breaching party or (ii) the bankruptcy of a party. E. Remedies upon Default. The Parties shall use commercially reasonable efforts to take stieps necessary to cause the breaching party to cure the applicable default. If such d fault is not cured to the reasonable satisfaction of the other party, and both of the P rties do not agree to terminate this Agreement, the Parties shall proceed in a cordance with the dispute resolution process set forth in Section VI. Page f21 EagleCoH�IS_CO_NFPAgrmt_Exp20180630.docx age 8 0 F. Effect of Termination. 1. If this Agreement is terminated by notice of one party to the other, Agency will pay NFP for all work performed up to the date of termination and all non-cancelable obligations incurred in accordance with this Agreement. Payment shall be due within thirty (30) days of termination. 2. If this Agreement is terminated through the dispute resolution process, the rights and obligations of each of the Parties upon termination shall be spelled out in the dispute resolution process. 3. Upon termination of this Agreement, regardless of the timing, cause, or mechanism of such termination: a) Agency will no longer have access to ETO or the ETO Website; b) All software and ETO Website content, excluding data which has been collected by Agency in the course of implementing the Program, shall remain the sole property of NFP; c) NFP may retain a record of all data which has been collected by Agency in the course of implementing the Program and may use that data and reports derived from it to evaluate the overall progress in national replication of the Program; d) Agency and NFP will continue to comply with all relevant state, federal laws and all other provisions of this Agreement with respect to maintaining Client confidentiality; e) All materials in Agency's possession that utilize the Nurse-Family Partnership logo, tag line, or other protected marks must be returned to NFP or destroyed; f) All copies of Proprietary Property that have been provided to Agency by NFP or that have come into Agency's possession from other sources must be returned to NFP or destroyed; and g) Agency will cease to implement the Program and will cease to represent that it is implementing the Program. VI. DISPUTE RESOLUTION. If a dispute arises relating to this Agreement, the Parties shall attempt to resolve that dispute at the lowest possible level. If the dispute cannot be resolved at that level, the dispute shall be elevated to the Director, Program Development, of NFP and the Program Supervisor. If these persons cannot resolve the dispute, it shall be elevated to the next organizational level of NFP and Agency. If the dispute is not resolved through the foregoing process within a reasonable period of time, not to exceed any period of time that could reasonably be deemed to have a detrimental impact on the implementation of the Program by Agency, either party may initiate dispute resolution through any avenue permitted in law or in equity. VII.LIABILITY. A. Each party hereto agrees to be responsible and assume liability for its own wrongful or negligent acts or omissions, or those of its officers, agents or employees to the full extent allowed by law. B. No liability hereunder shall result to a party by reason of delay in performance caused by force majeure, that is, circumstances beyond the reasonable control of the party. VIII. ASSIGNMENT; SUBCONTRACTING. Except as provided herein, this Agreement, and the rights and obligations hereunder, is not assignable or transferable by either party without the prior written consent of the other party. Without limiting the previous sentence, Agency shall not have the right to engage or utilize the services of any subcontractor to perform any of Agency's services hereunder without the prior written consent of NFP. EagleCoHHS_CO_NFPAgrmt_Exp20180630.docx Page 9 of 21 IX. MISCELLANEOUS PROVISIONS. A. C nsents. Whenever a Party's consent or approval is required under this Agreement, s ch consent or approval shall not be unreasonably withheld. If consent or approval is r uired by an employee of a Party, the Party who employs such employee shall cause th employee to give or withhold such consent or approval in accordance with this P ragraph. If no response is received by the requesting Party within ten business days a er delivery of the applicable request, consent shall be deemed given. B. N tices. All notices and other communications that are required or permitted to be given to the Parties under this Agreement shall be sufficient in all respects if given in writing athd delivered by overnight courier or certified mail, postage prepaid, return receipt reiquested, to the receiving party at the following address: For NFP: Original to: With a copy to: Nurse-Family Partnership Nurse-Family Partnership 1900 Grant Street, Suite400 1900 Grant Street, Suite400 Denver, CO 80203 Denver, CO 80203 Attention: Chief Executive Officer Attention: Legal Affairs Manager Telephone: 303-327-4274 Telephone: 303-327-4271 Facsimile: 303-327-4260 Facsimile: 303-327-4260 Email: Email: foxane.White @NurseFamilyPartnership.org Elizabeth.Jasper @NurseFamilyPartnership.org For Agency: Eagle County Public Heallth and Environment Original to: Jennifer Ludwig With a copy to: Jennie Wahrer Address: P.O. Box 660, Address: P.O. Box 660, Eagle, CO 81631 Eagle, CO 81631 Telephone: 970-328-8819 Telephone: 970-328-2604 Facsimile: 855-848-8829 Facsimile: 855-848-8829 Email: Email: Jennie.wahrer @eaglecounty.us Jennifer.ludwig @eaglecounty.us or to such other address as such party may have given to the other by notice pursuant to this Paragraph. Notice shall be deemed given on the delivery or refusal date, as specified on the return receipt in the case of certified mail or on the tracking report in the case of overnight courier. C. BMnding Upon Successors and Assigns. This Agreement, and all covenants, terms, provisions, and agreements contained herein, shall be binding upon and shall inure to the benefit of the Parties' respective successors and permitted assigns. D. Waivers. No covenant, term, or condition, or the breach thereof, shall be deemed v�aived, except by written consent of the party against whom the waiver is claimed; and any waiver of the breach of any covenant, term, or condition shall not be deemed to be a Waiver of any preceding or succeeding breach of the same or any other covenant, term, or condition. EagleCoHHS_CO_NFPAgrmt_Exp20180630.docx Page 10 of 21 O. Counterparts and Facsimile Signatures. This Agreement may be executed in two or more counterparts, each of which shall be deemed an original and all of which, taken together, shall constitute one agreement. A facsimile signature to this Agreement shall be deemed an original and binding upon the party against whom enforcement is sought. P. Social Impact Bonds. The Parties acknowledge and agree that, because of nature of the outcome payments associated with social impact bonds and other "pay for success" arrangements, investors will be more likely to select programs with proven records and evaluation techniques that maximize the chances of demonstrating positive outcomes, such as the Program. Recognizing that investors may want to have more control over Program implementation to shore up investment, Agency shall request NFP's prior written consent before entering into any such agreements, including responses to solicitations for such agreements. IN WITNESS WHEREOF, the Parties hereto have caused this Agreement to be executed as of the date set forth herein by their duly authorized representatives. For NFP: For Agency: Nurse-Family Partnership COUNTY OF EAGLE, STATE OF COLORADO, By and Through Its BOARD OF CO TY COMMISSIONERS BY By: L / i∎Eif4 /� 1. 14 Signature Signature • Roxane hite, President & CEO Kathy Chan.ler-Henry, Chairman Printed Name & Title Printed Name & Title Date: �c�/ 00 Date: qiqii( ( Federal EIN: 20-0234163 EagleCoHHS_CO_NFPAgrmt_Exp20180630.docx Page 12 of 21 E. Responsibility for Debts and Obligations. Neither party shall be responsible either directly or indirectly for any of the debts or obligations of the other party except as pr ided under this Agreement. F. No Third Party Beneficiary. This Agreement does not create any third party beneficiary rig is in any person or entity. G. Au hority to Contract. The undersigned individuals represent that they are fully au orized to execute this Agreement on behalf of the respective Parties and make all representations, warranties and covenants set forth herein. The Parties represent and warrant that the execution, delivery, and performance of this Agreement have been duly autIhorized by all necessary corporate actions of the Parties and do not violate any laws or tany provisions of any agreement to which the Parties are bound. H. Nol Joint Venture. Nothing contained in this Agreement shall be deemed or construed as creating a joint venture or partnership among the Parties. No party shall have the power to oontrol the activities or operations of another party and their status is, and at all times shall continue to be, that of independent contractors with respect to each other. No pay shall hold itself out as having authority or relationship in contravention of this Paragraph. I. Attorneys' Fees. If a party shall commence any action or proceeding against another patty in order to enforce the provisions of this Agreement, or to recover damages as a result of the alleged breach of any of the provisions of this Agreement, the prevailing patty shall be entitled to recover all reasonable costs in connection therewith, including reasonable attorneys' fees. J. l Assurances. The Parties shall cooperate fully with each other and execute such furher instruments, documents, and agreements, and shall give such further written as$urances, as may be reasonably requested by another party to better evidence and reflect the transactions described herein and contemplated hereby, and to carry into effect the intent and purposes of this Agreement. K. Entire Agreement. This Agreement (together with Exhibits hereto, which are hereby incorporated by this reference) constitutes the entire agreement between the Parties rel ting to the subject matter hereof and supersedes all prior or contemporaneous ag eements, whether written or oral, among themselves or their agents and representa- tives relating to the subject hereof. This Agreement may be altered, amended, or revoked only by an instrument in writing signed by all the Parties hereto. L. Seiverability. If any term or provision of this Agreement shall, to any extent, be determined to be invalid or unenforceable by a court or body of competent jurisdiction, the remainder of this Agreement shall not be affected thereby, and each term and provision of this Agreement shall be valid and enforceable to the fullest extent permitted bylaw. M. Applicable Law. This Agreement shall be governed by and construed according to the internal laws of the State of Colorado. By execution of this Agreement, each party submits and irrevocably waives any objection to in personam jurisdiction in the State of Colorado and the forum and convenience of the state and federal courts thereof. N. Survival. The terms and conditions of this Agreement shall survive the expiration or termination of this Agreement to the full extent necessary for their enforcement and for the protection of the party in whose favor they operate. EagleCoHHO_CO_NFPAgrmt_Exp20180630.docx Page 11 of 21 EXHIBIT A. NURSE-FAMILY PARTNERSHIP MODEL ELEMENTS When the Program is implemented in accordance with these Model Elements, the Parties can reasonably have a high level of confidence that results will be comparable to those measured in research. Conversely, if implementation does not incorporate these Model Elements, results may be different from research results. Most Colorado implementing agencies are striving to enroll women in the program by 16 weeks' gestation and no later than 28 weeks, because early enrollment is associated with deeper Program engagement and likely effectiveness. The Colorado statute allows women to enroll later in pregnancy and in the early postpartum period, but results for those women may vary from the results achieved in the trials. Element 1 Client participates voluntarily in the Nurse-Family Partnership program. Element 2 Client is a first-time mother. (CO Rules state "no previous live births"). Element 3 Client meets low- income criteria at intake. (CO Rules state "a woman with an annual income that does not exceed two hundred percent of the federal poverty level'). Element 4 Client is enrolled in the program early in her pregnancy and receives her first home visit by no later than the end of the 28th week of pregnancy. (CO Rules state "Enrolled in the program during pregnancy or prior to the end of the first month of the baby's life. Preference will be given to women who enroll in the program prior to the 28th week of pregnancy'). Element 5 Client is visited one to one, one Nurse Home Visitor to one first-time mother/family. Element 6 Client is visited in her home. Element 7 Client is visited throughout her pregnancy and the first two years of her child's life in accordance with the current Nurse-Family Partnership Guidelines. Element 8 Nurse Home Visitors and Nursing Supervisors are registered professional nurses with a minimum of a Baccalaureate degree in nursing. (CO Rules state "Nurse is a person licensed as a professional nurse pursuant to 12-38-102, CRS, et seq., or accredited by another state or voluntary agency that the state board of nursing has identified by rule pursuant to 12- 38-108(1)(a), CRS, as one whose accreditation may be accepted in lieu of board approval." CO Rules also state "Nurse Supervisor means a nurse with a master's degree in nursing or public health, unless the implementing entity can demonstrate that such a person is either unavailable within the community or an appropriately qualified nurse without a master's degree is available'). Element 9 Nurse Home Visitors and Nursing Supervisors complete educational sessions required by NFP NSO and deliver the intervention with fidelity to the NFP Model. Element 10 Nurse Home Visitors, using professional knowledge, judgment and skill, apply the Nurse-Family Partnership Visit-to-Visit Guidelines individualizing them to the strengths and challenges of each family and apportioning time across defined program domains. Element 11 Nurse Home Visitors apply the theoretical frameworks that underpin the program, emphasizing Self-Efficacy, Human Ecology and Attachment theories, through current clinical methods EagleCoHHS_CO_NFPAgrmt_Exp20180630.docx Page 13 of 21 Element 12 A full time Nurse Home Visitor carries a case load of no more than 25 active clients. Element hi 3 A full-time Nursing Supervisor provides supervision to no more than 8 individual Nurse Home Visitors Element 14 Nursing Supervisors provide Nurse Home Visitors clinical supervision with reflection, demonstrate integration of the theories, and facilitate professional development essential to the Nurse Home Visitor role through specific supervisory activities including 1:1 clinical supervision, case conferences, team meetings and field supervision. Element 15 Nurse Home Visitor and Supervisors collect data as specified by the NFP NSO and use NFP Reports to guide their practice, assess and guide program implementation, inform clinical supervision, enhance program quality, and demonstrate program fidelity. Element ',16 Nurse-Family Partnership Implementing Agency is located in and operated by an organization known in the community for being a successful provider of prevention services to low-income families. Element 17 Nurse-Family Partnership Implementing Agency convenes a long-term Community Advisory Board that meets at least quarterly to promote a community support system t the program and to promote program quality and sustainability. Element118 Adequate support and structure shall be in place to support Nurse Home Visitors and Nursing Supervisors to implement the program and to assure that data is accurately entered into the data base in a timely manner. EagleCoHHS_CO_NFPAgrmt_Exp20180630.docx Page 14 of 21 EXHIBIT B. NURSE-FAMILY PARTNERSHIP SUPPORT FOR AN AGENCY To help Agency implement the Program with Fidelity to the Model, NFP and/or Invest in Kids provide the following support to Agency: I. NFP and/or Invest in Kids provide support to help Agency prepare to implement the Program including: A. Materials to help Agency: 1. Maintain Agency's work space; 2. Maintain telecommunications and computer capabilities; 3. Recruit, hire, and retain Program Supervisors, Nurse Home Visitors, and administrative support staff; 4. Maintain and improve a network of sources who may refer low-income, first-time mothers to Agency; 5. Facilitate enrollment of Clients; 6. Maintain and improve a network of social services that can provide support to Agency's Clients; 7. Work with media; 8. Inform the community and build support for Agency, the Program, and Program Benefits; 9. Establish and maintain strong, stable, and sustainable funding for Agency operations. B. An ETO users' manual, which provides instructions describing what data must be collected for ETO by Agency staff, how that data must be entered into ETO, and how reports can be obtained. NFP may modify the ETO users' manual from time to time and will provide Agency with updated versions on a timely basis. C. Access to an Internet-based discussion forum with other entities that are implementing the Program. D. A visit to Agency by a member of NFP staff to offer direct consultation on Program implementation. II. NFP provides ongoing support to Agency via telephone and email during Program implementation and operation, including: A. Consultation with respect to topics such as human resources, developing community support, keeping interested constituencies informed about progress and results, planning and implementing expansion, and sustaining and increasing funding; B. Clinical consultation for Program Supervisors and Nurse Home Visitors; C. Consultation regarding data collection, entry, management, and interpretation. D. On-site consultation as is mutually deemed necessary and appropriate. III. NFP provides a description of education programs, both required and optional, and a schedule of upcoming education events and locations. NFP may modify the specific names, descriptions, and content of education programs, as well as their schedule and locations from time to time and will inform Agency of such modifications on a timely basis. IV. NFP provides education to Program Supervisors and Nurse Home Visitors at dates and locations to be determined by NFP. Education will cover the following topics: A. The Program, Program Benefits, and Model Elements; B. Use of ETO, including data collection, entry, management, and interpretation; C. Implementation of the Program using the NFP Visit-to-Visit Guidelines and associated tools and materials; D. Knowledge and skills needed by the NFP Program Supervisor; and E. Other aspects of the Program that NFP believes are warranted for successful Program implementation by the staff at Agency. EagleCoHHS_CO_NFPAgrmt_Exp20180630.docx Page 15 of 21 V. NFP provides Visit-to-Visit Guidelines and other materials to help Program Supervisors and Nurse Home Visitors implement the Program with Fidelity to the Model Elements. NFP may modify the Visit-to-Visit Guidelines from time to time and will provide Agency with updated versions on a timely basis. VI. NFP provides support for Agency's use of ETO, including: A. Monitoring the Agency's data collection and entry activity and quality and providing foedback to Agency as appropriate; B. Maintaining and supporting ETO software; C. Upgrading ETO software when deemed necessary by NFP; and D. Technical assistance via telephone or e-mail to support Agency's use of ETO. VII.NFP provides implementation reports and evaluation reports at such times as NFP deems commercially reasonable and necessary to meet the needs of Agency and entities to which Agency may be obligated to provide such information. Subject to applicable federal and state laws, if any, such reports cover: A. ency activity. Reports designed primarily for Program Supervisors and Nurse Home sitors to help them manage Nurse Home Visitor activity. B. quality improvement. Reports aimed to help Agency improve Fidelity to the Model including reports designed (i) to assist Program Supervisors and Nurse Home Visitors identify and prioritize actions for improving Program outcomes, and (ii) to help NFP staff assess how Agencies are performing with respect to Fidelity to the Model. C. Program outcomes. Reports designed to help Program Supervisors and funding decision makers assess the effectiveness of the Program as applied to Agency's particular circumstances. D. These reports are available on a pre-defined schedule or from the ETO Website on demand. NFP may modify the Program Reports from time to time. VIII. NFP will provide art work and color and usage guidelines to help Agency develop and produce communications materials that properly use the NFP trademark, logo, tag lines, and otheri copyrighted or otherwise protected language, images, and materials controlled by NFP. IX. Frorrj time to time, NFP may engage either internal or external auditors to evaluate the performance of the Agency. Agency will cooperate fully with any quality audit that is undertaken by or on behalf of NFP. EagleCoHHS_CO_NFPAgrmt_Exp20180630.docx Page 16 of 21 EXHIBIT C. FEES FOR NURSE-FAMILY PARTNERSHIP SERVICES NFP FEES FOR SERVICES PROVIDED UNDER THIS AGREEMENT WILL BE AS FOLLOWS, SUBJECT TO CHANGE IN ACCORDANCE WITH SECTION IV E: Initial NFP Education Fee(Invoiced upon completion of the face-to-face session) Price Effective Date End Date Unit Price Unit of Measure 7/1/2015 6/30/2016 $4,272.00 One time per NHV or Supervisor 7/1/2016 6/30/2017 $4,400.00 7/1/2017 6/30/2018 $4,532.00 _ Initial NFP Program Supervisor Education Fee(Invoiced upon completion of the first face-to-face session) Price Effective Date End Date Unit Price Unit of Measure 7/1/2015 6/30/2016 $771.00 One time per Supervisor 7/1/2016 6/30/2017 $794.00 7/1/2017 6/30/2018 $818.00 NFP Agency Administrator Education Fee(Invoiced upon completion of the first face-to-face session) Price Effective Date End Date Unit Price Unit of Measure 7/1/2015 6/30/2016 $504.00 One time per Administrator 7/1/2016 6/30/2017 $519.00 7/1/2017 6/30/2018 $535.00 Initial NFP Educational Materials Fee(Invoiced upon completion of the face-to-face NHV Education session) Price Effective Date End Date Unit Price Unit of Measure 7/1/2015 6/30/2016 $543.00 One time per NHV Trainee 7/1/2016 6/30/2017 $559.00 7/1/2017 6/30/2018 $576.00 Annual Program Support Fee(Invoiced annually on the Price Effective Date) Price Effective Date End Date Unit Price Unit of Measure 7/1/2015 6/30/2016 $7,398.00 Per Program Supervisor Position 7/1/2016 6/30/2017 $7,620.00 per Year 7/1/2017 6/30/2018 $7,848.00 Annual Nurse Consultation Fee for Each First Program Supervisor at a Location (Invoiced annually on the Price Effective Date) Price Effective Date End Date Unit Price Unit of Measure 7/1/2015 6/30/2016 $2,664.00 Per Program Supervisor Position 7/1/2016 6/30/2017 $2,748.00 per Year 7/1/2017 6/30/2018 $2,820.00 Annual Nurse Consultation Fee for Each Additional Program Supervisor at a Location (Invoiced annually on the Price Effective Date) Price Effective Date End Date Unit Price Unit of Measure 7/1/2015 6/30/2016 $1,596.00 Per Program Supervisor Position 7/1/2016 6/30/2017 $1,644.00 per Year 7/1/2017 6/30/2018 $1,692.00 Program Supervisor Expansion or Replacement Fee(Invoiced at the time of hire) Price Effective Date End Date Unit Price Unit of Measure 7/1/2015 6/30/2016 $2,902.00 One time per Expansion or Replacement 7/1/2016 6/30/2017 $2,988.00 Program Supervisor 7/1/2017 6/30/2018 $3,078.00 per Year Data Transmission is an optional service(Invoiced on the Price Effective Date) Price Effective Date End Date Unit Price Unit of Measure 7/1/2015 6/30/2016 $3,439.00 Data Transfer Set-Up Fee $575.00 Quarterly transmission 7/1/2016 6/30/2017 $588.00 Quarterly transmission 7/1/2017 6/30/2018 $612.00 Quarterly transmission EagleCoHHS_CO_NFPAgrmt_Exp20180630.docx Page 17 of 21 EXHIBIT D. HIPAA BUSINESS ASSOCIATE ADDENDUM I. The U.S Department of Health and Human Services has issued final regulations, pursuant to the Health Insurance Portability and Accountability Act of 1996 ("HIPAA"), governing the privacy of individually identifiable health information. See 45 CFR Parts 160 and 164 (the "HIPAA Privacy Rule"). The Agency, as a "Covered Entity" as defined by HIPAA, is a provi er of health care, a health plan, or otherwise has possession, custody or control of healt care information or records. II. "Prot cted health information" ("PHI") means individually identifiable health information including all information, data, documentation and records, including but not limited to demggraphic, medical, and financial information that relates to the past, present, or future physical or mental health or condition on an individual; the provision of health care to an individual or payment for health care provided to an individual; and that identifies the individual or which Agency believes could be used to identify the individual. A. " lectronic protected health information" means PHI that is transmitted by electronic edia or maintained in electronic media. B. " ecurity incident' means the attempted or successful unauthorized access, use, d sclosure, modification, or destruction of information or interference with system operations in an information system. III. NFP is considered a Business Associate of Agency, as NFP either: (A) performs certain functions on behalf of or for Agency that may involve the use or disclosure of protected individually identifiable health information by Agency to NFP, or the creation or receipt of PHI l$y NFP on behalf of Agency; or (B) provides legal, actuarial, accounting, consulting, data aggregation, management, administrative, accreditation, financial or social services for Agency involving the disclosure of PHI. IV. NFP agrees that all PHI obtained as a result of this Agreement shall be kept confidential by NFP, its agents, employees, successors and assigns as required by HIPAA law and regulations and by this Agreement and addendum. V. NFP agrees to use or disclose PHI solely (A) for meeting its obligations under this Agreement, or (B) as required by law, rule or regulation or as otherwise permitted under this Agreement of the HIPAA Privacy Rule. VI. The parties acknowledge that data that may be (but is not with certainty) PHI is collected durin0 the term of this Agreement for NFP's reporting and evaluation of(a) Agency's implementation of the Program, (b) comparison of Agency's implementation of the Program with implementation by other entities, and (c) regional and national patterns and trends in Prog am implementation. Returning this data is not feasible. Therefore, NFP shall extend the pt-otections of this Agreement to such data and/or PHI and limit further uses and disclosures of such data and/or PHI to those set out in this agreement for so long as NFP maintains such data and/or PHI. If it becomes necessary for NFP to use the data and/or PHI ih any manner other than what is contemplated in this Agreement, NFP agrees to consult with and obtain the permission of the Agency. VII.In the course of providing the services to Agency under the terms of this agreement, NFP will be enabling the Prevention Research Center for Family and Child Health ("PRC") and the National Center for Children, Families, and Communities ("NCCFC"), organizations which are part of the University of Colorado at Denver and Health Sciences Center, to acce s data that may be PHI for the purposes of research, analysis, and reporting. NFP will ensue that PRC and its employees, NCCFC and its employees, and NFP's agents, empl yees, subcontractors or others to whom it provides PHI received by or created by NFP on b half of Agency agree to the same restrictions and conditions that apply to NFP with resp ct to such information. NFP also agrees to take all reasonable steps to ensure that its empl yees', agents' or subcontractors' actions or omissions do not cause NFP to breach the term of this Addendum. NFP will use all appropriate safeguards to prevent the use or EagleCoHi-IS_CO_NFPAgrmt_Exp20180630.docx Page 18 of 21 • disclosure of PHI other than pursuant to the terms and conditions of this Agreement and Addendum. VIII. NFP shall, within three (3) days of becoming aware of any use or disclosure of PHI, other than as permitted by this contract and Addendum, report such disclosure in writing to Agency. IX. NFP shall make available such information in its possession which is required for Agency to provide an accounting of disclosures in accordance with 45 CFR 164.528. In the event that a request for accounting is made directly to NFP, NFP shall forward such request to Agency within two (2) days of such receipt. NFP shall implement an appropriate record keeping process to enable it to comply with the requirements of this provision. NFP shall maintain data on all disclosures of PHI for which accounting is required by 45 CFR 164.528 for at least six (6) years after the date of the last such disclosure. X. NFP shall make PHI available to Agency upon request in accordance with 45 CFR 164.524. XI. NFP shall make PHI available to Agency upon request for amendment and shall incorporate any amendments to PHI in accordance with 45 CFR 164.526. XII.NFP shall make its internal practices, books, and records relating to the use and disclosure of PHI received from or created or received by NFP on behalf of Agency available to the Secretary of the U.S. DHHS for purposes of determining Agency's compliance with the HIPAA Privacy Rule. XIII. Compliance with Security Regulations: In addition to the other provisions of this Addendum, if NFP creates, receives, maintains, or transmits electronic PHI on Agency's behalf, NFP shall: A. Implement administrative, physical, and technical safeguards that reasonably and appropriately protect the confidentiality, integrity, and availability of the electronic protected health information that it creates, receives, maintains, or transmits on behalf of Agency; B. Ensure that any agent, including a subcontractor, to whom it provides such information agrees to implement reasonable and appropriate safeguards to protect it; and C. Report to Agency any security incident of which it becomes aware. XIV. NFP agrees to indemnify and hold Agency harmless from and against all liability and costs, including attorneys' fees, created by a breach of this Addendum by NFP, its agents, employees or subcontractors, without regard to any limitation or exclusion of damages provision otherwise set forth in the Agreement. XV.Notwithstanding any other provision of the Agreement, Agency shall have the right to terminate the Agreement immediately if Agency determines that NFP has violated any material term of this Exhibit D. EagleCoHHS_CO_NFPAgrmt_Exp20180630.docx Page 19 of 21 EXHIBIT E. AGENCY RESPONSIBILITIES To ensure that the Nurse-Family Partnership Program is implemented with Fidelity to the Model, Agency will undertake the following actions during initial implementation and ongoing operation: I. A ency will: A Maintain an appropriate work space for staff who are to implement the Program; B Maintain appropriate telecommunications and computer capabilities for staff; C Recruit, hire, and retain Program Supervisors, Nurse Home Visitors, and admi istrative support staff; DI. Maintain and improve a network of referral sources who may refer low-income, first- time Mothers to Agency; E Enroll clients that meet the criteria specified in the Model Elements. F Maintain and improve a network of social services that can provide support to Agency's Clients; G. Work with media to ensure timely and accurate communication to the public about the P-ogram and its implementation by Agency; l-. Inform the community and build support for Agency, the Program, and Program Benefits; I. Establish and maintain strong, stable, and sustainable funding for Agency operations. J Utilize NFP's Internet-based discussion forum to share learning with other entities that afire implementing the Program. II. Agency will keep Invest in Kids (who will inform the Colorado NFP Coordination Team) inforMed of implementation issues that arise. III. Agency will ensure that all Program Supervisors, nurses, and administrative staff attend, participate in, and/or complete education programs required by NFP, do so on a timely basis, and, upon completion, demonstrate a level of competence deemed satisfactory by NFP.'. IV. Agency will ensure that no Nurse Home Visitor is assigned a case load or makes a Client visit (except in the company of an NFP-educated Nurse Home Visitor) until after she/he has completed education on the Program, Program Benefits, Model Elements, use of the ETO, and implementation of the Program for mothers who are pregnant. V. Agency will implement the Program in accordance with Visit-to-Visit Guidelines incluJing: A. Ensure enrollment of 25 first-time mothers per full-time Nurse Home Visitor within nine fnonths of beginning implementation and make best efforts to maintain that level of enrollment on an ongoing basis; B. Ensure that each full-time Nurse Home Visitor carries a caseload of not more than 25 active families; 0. Maintain the established visit schedule; and D. Ensure that the essential Program content as described in the Visit-to-Visit Guidelines is covered with Clients by Nurse Home Visitors. VI. Agency will ensure the availability of appropriate, fully functioning computer systems and software at Agency for use of ETO and for communication with NFP by email. VII.4gency will ensure that Program Supervisors and Nurse Home Visitors (a) collect requ red data on client visits and enter it in ETO completely and accurately within one week EagleCoH-IS_CO_NFPAgrmt_Exp20180630.docx Page 20 of 21 of each client visit and (b) enter any other data for ETO completely and accurately on or before the last day of each calendar month, taking all appropriate steps to maintain client confidentiality and obtain any necessary written permissions or agreements for data analysis or disclosure of protected health information, in accordance with HIPAA (Health Insurance Portability and Accountability Act of 1996) regulations, including, but not limited to, authorizations, data use agreements, business associate agreements, as necessary. Failure of Agency to comply with any applicable provision of HIPAA will constitute a breach of this Agreement. VIII. Agency will ensure that Program Supervisors: A. Aim to develop a supportive relationship with the Nurse Home Visitors she/he supervises; B. Meet one-on-one with each Nurse Home Visitor at least weekly to provide clinical supervision using reflection, preferably in person but by telephone where travel constraints limit nurse or Program Supervisor mobility; C. Run activity reports and quality improvement reports from the ETO Website on a timely basis (typically monthly); use such reports to assess areas where systems, organizational, or operational changes are needed in order to enhance the overall quality of program operations; and develop and implement action plans based on such assessments. IX. Agency will develop a Community Advisory Board with diverse representation (for example, health, mental health, education, criminal justice, youth, business, social services, faith-based leaders, other prominent community organization leaders) to ensure broad- based community support for Agency's implementation of the Program. X. NFP will periodically assess the extent to which Agency is implementing the Program with Fidelity to the Model. When such assessment indicates opportunities for Agency to improve its results by strengthening Fidelity to the Model, Invest in Kids staff will meet with Agency supervision and mutually develop a plan to do so. EagleCoHHS_CO_NFPAgrmt_Exp20180630.docx Page 21 of 21