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HomeMy WebLinkAboutC15-078 Centurylink Metro Ethernet Service Fixed Period Pricing Plan METRO ETHERNET SERVICE
FIXED PERIOD PRICING PLAN
Intrastate
Agreement Number:
This Century Link Metro Ethernet Service Agreement ("Agreement") between EAGLE COUNTY GOVERNMENT) ("Customer") and
Qwest Corporation d/b/a Century Link QC("Century Link")is effective on the date of execution by Century Link("Effective Date").
Tariff
Service will be governed by: (a)the Tariff applicable to Service; and (b)to the extent a comparable Tariff term or condition does not
apply to Service, the terms and conditions set forth in this Agreement. "Tariff' includes as applicable: Century Link state tariffs, price
lists, price schedules, administrative guidelines, catalogs, and rate and term schedules incorporated by this reference and posted at
http://www.centurylink.com/tariffs. Service is subject to technical publication 77411 located at http://gwest.centurylink.com/techpub/
("Tech Pub").
1. Scope.
1.1 Metro Ethernet Service ("Service") is a flexible transport service that uses established Ethernet transport technology. The
Service provides connections between multiple Customer locations within a metropolitan area using native Ethernet protocol. The
transmission speed depends on the Ethernet port ("Port") selected and the amount of bandwidth ordered over the Port ("Bandwidth
Profile"). Service extends to the Demarcation Point. "Demarcation Point" means the Century Link-designated physical interface
between the Century Link-owned network and Customer's telecommunications equipment. Service is available over three designs:
(a)Customer Premises, supporting transmission speeds as low as 1 Mbps and up to 1 Gbps in increments of 10 Mbps from 10 to
100 Mbps, and in increments of 100 Mbps from 100 to 1,000 Mbps; (b)Central Office, supporting transmission speeds of 100 Mbps,
600 Mbps and 1,000 Mbps; and (c) Ethernet with Extended Transport (DS3 required), supporting transmission speeds as low as
5 Mbps and up to 40 Mbps. "SLA" means the service level agreement specific to the Service, located at
http://www.qwest.centurylink.com/legal/, which is controlled by the Tariff and Tech Pub, which are subject to change. The SLA
provides Customer's sole and exclusive remedy for service interruptions or service deficiencies of any kind whatsoever for Service.
1.2 Any CenturyLink tariff, price list, price schedule, administrative guideline, catalog, and other rate and term schedules
(hereinafter, whether individually or together, "Tariff') applicable to the Service is incorporated into this Agreement by reference and
made a part of this Agreement. The Service will be governed by: (a) the Tariff applicable to the Service; and (b) to the extent a
comparable Tariff term or condition does not apply to the Service, the terms and conditions set forth in this Agreement. CenturyLink
reserves the right to amend, change, withdraw, or file additional Tariffs in its sole discretion, with such updated Tariffs effective upon
posting or upon fulfillment of any necessary regulatory requirements.
1.3 Service provided herein is subject to network infrastructure availability and may require the expenditure of CenturyLink capital
funds("Funding")to provide Service to Customer. If a location requires Funding, CenturyLink will only provide Service if Funding has
been approved as evidenced on the signature page of this Agreement. Such approval will be granted at the sole discretion of
CenturyLink. In the event this Agreement is executed and the required Funding is not approved, CenturyLink agrees to cooperate with
Customer in good faith to develop an alternative service solution and may terminate this Agreement immediately without penalty.
1.4 Customer understands and agrees that CenturyLink supplies Service as an intrastate, intraLATA telecommunications service,
as defined by State and/or Federal Communications Commission ("F.C.C.") regulations, which are incorporated herein by this
reference. It is Customer's responsibility to ensure that Customer uses Service as an intrastate, intraLATA telecommunications
service consistent with such regulations. F.C.C. regulations permit interstate usage of Service if such usage does not exceed 10%of
the total usage. If Customer should use this Service for any other purpose, or if interstate usage exceeds 10%, it is Customer's
responsibility to immediately notify CenturyLink of such use and to place an order for appropriate service. CenturyLink will bill, and
Customer will promptly pay, appropriate monthly recurring charges, for such use of and changes to Customer's telecommunications
service including, but not limited to all applicable CenturyLink Rates and Services Schedule No. 1 interstate access charges or
intrastate Tariff access charges.
1.5 "Construction" means when Service may not be available due to facilities limitations and it is necessary for CenturyLink to
construct facilities. "Funding" means charges to Customer over the term of a Service contract covering CenturyLink's calculated costs
for providing Service and it's expected rate of return when network infrastructure is not available to provide Service to Customer.
CenturyLink may assess separate Construction charges if facilities are not available to meet an order for Service and CenturyLink
constructs facilities under one or more of the following circumstances: (a)the amount of Customer's expected payments over the term
of the Agreement does not exceed CenturyLink's calculated cost of providing the Service plus its expected rate of return;(b)Customer
requests that Service be furnished using a type of facility, or via a route that CenturyLink would not normally utilize in providing the
requested Service; (c) more facilities are requested than would normally be required to satisfy an order; and (d)Customer requests
that Construction be expedited, resulting in added cost to CenturyLink. Service provided under this Agreement is subject to Funding
approval and that approval will be evidenced in the Funding Concurrence block on this Agreement. That approval will be granted at
the sole discretion of CenturyLink. In the event contract documents are signed under which Customer is ordering Service for which
Funding is not approved, CenturyLink will cooperate with Customer in good faith to develop an alternative service solution if Funding
cannot be achieved on the contracted solution and CenturyLink may immediately terminate this Agreement,without penalty, if Funding
of the contracted and alternate Service solutions are determined to not be possible.
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2. Term.
2.1 This Agree ent is effective on the date CenturyLink signs it, following Customer's execution of this Agreement ("Effective
Date"), and it expirt. s 12 months from the date Service is available to Customer, as evidenced by CenturyLink records("Initial Term").
The Service shall hove a"Minimum Service Period"of 12 months. After the expiration of the Initial Term,this Agreement will continue
automatically on a month-to-month basis unless a party notifies the other party in writing of its desire not to renew this Agreement at
least 60 calendar deys, and no more than 120 calendar days, prior to the end of the Initial Term. After the Initial Term, either party
may terminate this greement upon 30 calendar days prior written notice. The Initial Term and any month-to-month period thereafter
will be collectively r ferred to as the"Term."
2.2 After the Initi I Term, Customer will pay for Service at CenturyLink's then-current rates. CenturyLink will inform Customer of its
then-current rates f r Service upon written request.
3. Installation/Provisioning of Service.
3.1 CenturyLink*ill provide the Service at the locations specified in Exhibit 1, attached hereto and made a part of this Agreement.
3.2 CenturyLink Will notify Customer of the date Service is available for use. In the event Customer informs CenturyLink that it is
unable or unwilling o accept Service at such time,the subject Service will be held available for Customer for a period not to exceed 30
business days from)such date ("Grace Period"). If after the Grace Period, Customer still has not accepted Service, CenturyLink may
either: (a)commende with regular monthly billing for the subject Service; or (b) cancel the subject Service. If Customer cancels an
order for Service prior to the date the Service is available for use, or is unable to accept the Service during the Grace Period and
CenturyLink cancels the Service at the end of the Grace Period,the Tariff cancellation charges may apply.
3.3 Start of service for each Service ("Start of Service Date") will begin on the date on which Customer accepts delivery of such
Service. CenturyLnk will provide notice that a Service is ready for acceptance. At Customer's request, mutual testing may be
performed in accor ance to the service parameters outlined in the Tariff.
4. Charges an Billing.
4.1 Customer m st pay CenturyLink all charges by the payment due date on the invoice. Any amount not paid when due is subject
to late interest spe ified by the Tariff, or if there is no such late interest specified in the Tariff, the amount due will be subject to late
interest at the lessek of 1.5% per month or the maximum rate allowed by law. In addition to payment of charges for Service, Customer
must also pay CenturyLink any applicable Taxes assessed in connection with Service. "Taxes"means federal, state, and local excise,
gross receipts, sales, use, privilege, or other tax (other than net income) now or in the future imposed by any governmental entity
(whether such Taxes are assessed by a governmental authority directly upon CenturyLink or Customer) attributable or measured by
the sale price or transaction amount, or surcharges, fees, and other similar charges that are required or permitted to be assessed on
Customer. These charges may include state and federal Carrier Universal Service Charges, as well as charges related to E911, and
Telephone Relay Service. Taxes may vary and are subject to change. CenturyLink reserves the right to charge administrative fees
when Customer's payment preferences deviate from CenturyLink's standard practices. If Customer is exempt from any Tax, it must
provide CenturyLink with an appropriately completed and valid Tax exemption certificate or other evidence acceptable to CenturyLink.
CenturyLink is not required to issue any exemption, credit or refund of any Tax payment for usage before Customer's submission of
valid evidence of exemption
4.2 The monthly recurring charge ("MRC") and nonrecurring charge ("NRC") for Service, specified on Exhibit 1, reflect the rates
currently in effect in the Tariff. Service's MRC and NRC will be those in effect in the Tariff on the first date of installation of Service.
CenturyLink will fix the MRCs during the Term so that CenturyLink will not pass through any CenturyLink initiated price increases to
Customer during the Term. Any rate increases directed or mandated by a regulatory body will be applied as required.
Promotion I Pricing: ❑Yes ® No Promotion Expiration Date:
Promotion!Description,Title,or Code:
5. Changes to Service.
5.1 Subsequent orders to add new Service port(s)will be for the remainder of the Term, provided the Minimum Service Period can
be met. All Service ports ordered under this Agreement will expire on the same date regardless of when they are ordered (e.g., if the
original Service is in month 10 of a 60-month Term when Customer orders a new Service port for a 60-month fixed period rate plan,
the new Service pot will be billed at the 60-month rate for the next 50-months). In the event the Minimum Service Period cannot be
met,a new Agreem nt must be signed.
5.2 A subsequent order to change or add a Service port during the Term will be assessed an NRC.
5.3 A subsequent order to change Service Bandwidth during the Term will not be assessed the NRC, however, the MRC will be
changed to the neW Service bandwidth profile charge. Customer may be assessed an early Termination liability charge for any
decrease in bandwidth during the Term of the Agreement.
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5.4 Customer request for a physical move of Service to a new location will be treated as a termination of service at the original
location. NRC's will apply and Term requirements must be met in the new location. In the event the Minimum Service Period cannot
be met,a new Agreement must be signed.
5.5 Customer request for a physical move of Service to a location within the same building as the existing Service will be charged a
fee equal to one half the applicable NRC charge. There will be no changes to the Minimum Service Period.
6. Termination. Either party may terminate Service and/or this Agreement in accordance with the applicable Tariff or for Cause.
"Cause" means the failure of a party to perform a material obligation under this Agreement, which failure is not remedied: (a) for
payment defaults by Customer, within five days of separate written notice from Century Link of such default(unless a different notice
period is specified in the Tariff); or(b)for any other material breach,within 30 days of written notice(unless a different notice period is
specified in the Tariff or this Agreement). Customer will remain liable for charges accrued but unpaid as of the termination date. If,
prior to the conclusion of the Term, Service and/or this Agreement is terminated either by Century Link for Cause or by Customer for
any reason other than Cause, then Customer will also be liable for any termination charges ("Termination Charge"). Prior to the
conclusion of the Term, if Service and/or this Agreement is terminated or bandwidth is decreased below the original contracted level
("decreased bandwidth"), either by Century Link for Cause or by Customer for any reason other than Cause,then Customer will also be
liable for and pay Century Link the following Termination Charge: (a) all accrued and unpaid charges for the terminated Service or
decreased bandwidth provided through the effective date of such termination or decrease; plus(b)a termination charge of 100%of the
balance of the MRCs for the unexpired portion of the Minimum Service Period for the terminated Service and/or a charge of 100% of
the difference between the original bandwidth MRC and the decreased bandwidth MRC; plus(c)40% of the balance of the MRCs due
for the unexpired portion of the Term in excess of the Minimum Service Period for the terminated Service and/or 40%of the difference
between the original bandwidth MRC and the decreased bandwidth MRC; plus(d)any and all third party costs and expenses incurred
by Century Link in so terminating such Service or decreasing bandwidth and all applicable non-recurring charges that may have been
waived.
7. Confidentiality. Neither party will, without the prior written consent of the other party: (a) disclose any of the terms of this
Agreement; or (b) disclose or use (except as expressly permitted by, or required to achieve the purposes of, this Agreement) the
Confidential Information of the other party. "Confidential Information" means any information that is not generally available to the
public,whether of a technical, business, or other nature, and that: (a)the receiving party knows or has reason to know is confidential,
proprietary, or trade secret information of the disclosing party; or (b) is of such a nature that the receiving party should reasonably
understand that the disclosing party desires to protect the information from disclosure. Confidential Information will not include
information that is in the public domain through no breach of this Agreement by the receiving party or is already known or is
independently developed by the receiving party. Each party will use reasonable efforts to protect the other's Confidential Information,
and will use at least the same efforts to protect such Confidential Information as the party would use to protect its own. Century Link's
consent may only be given by its Legal Department. A party may disclose Confidential Information if required to do so by a
governmental agency, by operation of law,or if necessary in any proceeding to establish rights or obligations under this Agreement.
8. Use of Name and Marks. Neither party will use the name or marks of the other party or any of its Affiliates for any purpose
without the other party's prior written consent. Century Link's consent may only be given by its Legal Department. "Affiliate" means
any entity controlled by,controlling,or under common control with a party.
9. Disclaimer of Warranties. EXCEPT AS EXPRESSLY PROVIDED IN THIS AGREEMENT, SERVICE IS PROVIDED"AS IS."
CENTURYLINK DISCLAIMS ALL EXPRESS OR IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO ALL WARRANTIES
OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE,AND NON-INFRINGEMENT.
10. Limitations of Liability. The remedies and limitations of liability for any claims arising between the parties are set forth
below.
10.1 Consequential Damages. NEITHER PARTY OR ITS AFFILIATES, AGENTS, OR CONTRACTORS IS LIABLE FOR ANY
CONSEQUENTIAL, INCIDENTAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OR FOR ANY LOST PROFITS, LOST
REVENUES, LOST DATA, LOST BUSINESS OPPORTUNITY,OR COSTS OF COVER.
10.2 Claims Related to Service. For Service related claims by Customer, Customer's exclusive remedies are limited to the
applicable out-of-service credits, if any.
10.3 Personal Injury; Death; Property Damages. For claims arising out of personal injury or death to a party's employee, or
damage to a party's real or personal property, that are caused by the other party's negligence or willful misconduct in the performance
of this Agreement, each party's liability is limited to proven direct damages. Nothing contained herein shall be construed as a waiver
by Customer of any immunity at law including immunity granted under the Colorado Governmental Immunities Act.
11. Miscellaneous.
11.1 General. This Agreement's benefits do not extend to any third party (e.g., an End User). "End User" means Customer's
members, end users, customers, or any other third parties who use or access Service or the Century Link network via Service. If any
term of this Agreement is held unenforceable, the remaining terms will remain in effect. Neither party's failure to exercise any right or
to insist upon strict performance of any provision of this Agreement is a waiver of any right under this Agreement. The terms and
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MXED PERIOD PRICING PLAN
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FIXED
Intrastate
conditions of this A eement regarding confidentiality, limitation of liability,warranties, payment, dispute resolution, and all other terms
of this Agreement t at should by their nature survive the termination of this Agreement will survive. Each party is not responsible for
any delay or other f ilure to perform due to a Force Majeure Event. "Force Majeure Event"means an unforeseeable event beyond the
reasonable control that party, including without limitation:act of God,fire,explosion, lightning, hurricane, labor dispute,cable cuts by
third parties, acts o terror, material shortages or unavailability, government laws or regulations, war or civil disorder, or failures of
suppliers of goods and services. Customer may not assign this Agreement or any of its rights or obligations under this Agreement
without the prior written consent of CenturyLink, which consent will not be unreasonably withheld. Customer may not assign to a
reseller or a telecomlmunications carrier under any circumstances.
11.2 Conflicts rovision. If a conflict exists among provisions within this Agreement,the following order of precedence will apply
in descending order of control:Tariff,this Agreement,the Tech Pub and CenturyLink records.
11.3 Independent Contractor. CenturyLink provides Service as an independent contractor. This Agreement will not create an
employer-employee elationship, association,joint venture,partnership,or other form of legal entity or business enterprise between the
parties,their agents employees or affiliates.
11.4 ARRA. Culstomer will not pay for Service with funds obtained through the American Recovery and Reinvestment Act or other
similar stimulus grar)ts or loans that would obligate CenturyLink to provide certain information or perform certain functions unless each
of those obligations are explicitly identified and agreed to by the parties in this Agreement or in an amendment to this Agreement.
11.5 HIPAA. CenturyLink does not require or intend to access Customer data in its performance hereunder, including but not
limited to any confidential health related information of Customer's clients, which may include group health plans, that constitutes
Protected Health Intbrmation ("PHI"), as defined in 45 C.F. R. §160.103 under the Health Insurance Portability and Accountability Act
of 1996 ("HIPAA Riles"). Any exposure to PHI will be random, infrequent and incidental to CenturyLink's provision of Service and is
not meant for the pjarpose of accessing, managing the PHI or creating or manipulating the PHI. Such exposure is allowable under
45 CFR 164.502(a)( )(iii). As such, if Customer is a Covered Entity or Health Care Provider under the HIPAA Rules or supports the
health care industry CenturyLink and Customer agree that CenturyLink is not a "Business Associate" or"Covered Entity" under the
HIPAA Rules for the purposes of this Agreement.
11.6 Credit Approval. Provision of Service is subject to CenturyLink's credit approval of Customer. As part of the credit approval
process, CenturyLirk may require Customer to provide a deposit or other security. Additionally during the Term, if Customer's
financial circumstarrlce or payment history becomes reasonably unacceptable to CenturyLink, CenturyLink may require adequate
assurance of future payment as a condition of continuing CenturyLink's provision of Service. Customer's failure to provide adequate
assurances required by CenturyLink is a material breach of this Agreement. CenturyLink may provide Customer's payment history or
other billing/charge information to credit reporting agencies or industry clearinghouses.
11.7 Governing Law; Dispute Resolution.
(a) Governing Law; Forum. Colorado state law, without regard to choice-of-law principles, governs all matters relating to this
Agreement, except With regard to matters which are within the exclusive jurisdiction of the state or federal regulatory agency. Any
legal proceeding relating to this Agreement will be brought in a U.S. District Court, or absent federal jurisdiction, in a state court of
competent jurisdiction, in Denver, Colorado. This provision is not intended to deprive a small claims court or state agency of lawful
jurisdiction that would otherwise exist over a claim or controversy between the parties.
(b) Waiver of Jury Trial and Class Action. Each party, to the extent permitted by law, knowingly, voluntarily, and intentionally
waives its right to a jury trial and any right to pursue any claim or action relating to this Agreement on a class or consolidated basis or
in a representative capacity. If for any reason the jury trial waiver is held to be unenforceable,the parties agree to binding arbitration
for any dispute relating to this Agreement under the Federal Arbitration Act, 9 U.S.C. § 1, et. seq. The arbitration will be conducted in
accordance with the JAMS Comprehensive Arbitration Rules. Judgment upon the arbitration award may be entered in any court
having jurisdiction.
(c) Limitation0 Period. Any claim relating to this Agreement must be brought within two years after the claim arises.
11.8 No Resale Compliance. Customer represents that it is not a reseller of any telecommunication services provided under this
Agreement as described in the Telecommunications Act of 1996, as amended, or applicable state law and acknowledges it is not
entitled to any reseller discounts under any laws. Customer's use of Service must comply with all applicable laws.
11.9 Amendments; Changes. This Agreement may be amended only in a writing signed by both parties' authorized
representatives. Each party may, at any time, reject any handwritten change or other alteration to this Agreement. CenturyLink may
amend, change, or withdraw the Tariffs, with such updated Tariffs effective upon posting or upon fulfillment of any necessary
regulatory requirements.
11.10 Required otices. Unless provided otherwise in this Agreement, all required notices to CenturyLink must be in writing, sent
to 1801 California S .,#900, Denver, CO 80202; Fax:888-778-0054;Attn.: Legal Dept., and to Customer at its then current address as
reflected in Centu ink's records Attn.: General Counsel or other person designated for notices. All notices are effective: (a)when
delivered via overn ght courier mail or in person to the recipient named above; (b) three business days after mailed via regular
U.S. Mail;or(c)wh n delivered by fax if duplicate notice is also sent by regular U.S. Mail.
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• METRO ETHERNET SERVICE
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11.11 Entire Agreement. This Agreement (including all referenced documents) constitutes the entire agreement between the
parties and supersedes all prior oral or written agreements or understandings relating to the same service or circuits at the same
locations as covered under this Agreement. Using Century Link's electronic signature process for this Agreement is acceptable.
11.12 Notwithstanding anything to the contrary contained in this Agreement, County shall have no obligations under this Agreement
after, nor shall any payments be made to Contractor in respect of any period after December 31 of any year,without an appropriation
therefore by County in accordance with a budget adopted by the Board of County Commissioners in compliance with Article 25,title 30
of the Colorado Revised Statutes,the Local Government Budget Law(C.R.S.29-1-101 et. seq.)and the TABOR Amendment
(Colorado Constitution,Article X,Sec.20). Customer is responsible for and pays for costs incurred, including special construction.
EAGLE COUNTY GOVERNMENT Qwest Corporation d/b/a Century Link QC
Autho ized Signature C Authorized Signature
L(21A - CDt�S Constantine N. Gartelos
Name Typed or Printed Name Typed or Printed
(Nft MCw u e Manager Offer Management
Title �` Title
Date 1 Date
Address for Notices:
FOR CQC INTERNAL USE ONLY
FUNDING CONCURRENCE REQUIRED PRIOR TO EXECUTION FOR NEW SERVICE
(NOT REQUIRED FOR RENEWALS AND IN SITUATIONS WHERE THE AQCB PROCESS
IS NOT NECESSARY)
•
AQCB Quote No.
Date Concurred:
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METRO ETHERNET SERVICE ..
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Agreement Number:
EAGLE COUNTY GOVERNMENT
EXHIBIT 1
(COCC MRC requir d for Central Office design)
(EwET Customer nterface MRC and Total Chan Term & Transport Mileage MRC required for Ethernet with Extended
Transport design)
(Show N/A,if an MRC does not apply)
Port EwET DS3 Total Chan
Band- Speed Cus- Term&Transport
Band- width NRC tomer
width MRC per Port per COCC MRC Interface Mileage
Location(Address, ity,State) Profile each Speed each MRC NRC MRC MRC NRC
100 W Beaver Creek Blvd.Avon,CO 81620 10 Mbps $712 10/100 MI $0.00 $ $ $ $ $
SELECT $ 10/100 MI $ $ $ $ $ $
SELECT $ 10/100 MI $ $ $ $ $ $
SELECT $ SELECT $ $ $ $ $ $
SELECT $ SELECT $ $ $ $ $ $
SELECT $ SELECT $ $ $ $ $ $
SELECT $ SELECT $ $ $ $ $ $
SELECT $ SELECT $ $ $ $ $ $
SELECT $ SELECT $ $ $ $ $ $
SELECT $ SELECT $ $ $ $ $ $
SELECT $ SELECT $ $ $ $ $ $
SELECT $ SELECT $ $ $ $ $ $
SELECT $ SELECT $ $ $ $ $ $
SELECT $ SELECT $ $ $ $ $ $
SELECT $ SELECT $ $ $ $ $ $
SELECT $ SELECT $ $ $ $ $ $
SELECT $ SELECT $ $ $ $ $ $
SELECT $ SELECT $ $ $ $ $ $
SELECT $ SELECT $ $ $ $ $ $
SELECT $ SELECT $ $ $ $ $ $
Optional Features fir Service:
Diversity(only
Protect Routing MRC QoS/CoS—MBPS Multiple EVCs applies to locations
(only applies to the Required(only Quantities(only showing an MRC)
locations showing an applies to locations applies to locations
Location(Address,pity,State) MRC) showing an MRC) showing an MRC) MRC NRC
100 W Beaver CreekjBlvd.Avon,CO 81620 $ $ $50.00 $ $
$ $ $ $ $
$ $ $ $ $
■
$ $ $ $ $
$ $ $ $ $
$ $ $ $ $
$ $ $ $ $
$ $ $ $ $
$ $ $ $ $
$ $ $ $ $
$ $ $ $ $
$ $ $ $ $
$ $ $ $ $
$ $ $ $ $
$ $ $ $ $
$ $ $ $ $
$ $ $ $ $
$ $ $ $ $
$ $ $ $ $
$ $ $ $ $
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