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HomeMy WebLinkAboutC14-037 Productive Solutions, LLC AGREEMENT BETWEEN EAGLE COUNTY, COLORADO
AND
PRODUCTIVE SOLUTIONS,LLCM
2-V9 SAM M4 2i
This Agreement("Agreement") dated as of this day of eeccnbbe 3;is between
the County of Eagle, State of Colorado, a body corporate and politic, by and through its County
Manager, with a mailing address of 500 Broadway, Post Office Box 660, Eagle CO 81631
("County"), and Productive Solutions, a division of VF Management LTD, a Nevada limited
liability company with a mailing address and principal place of business of 4600 Kietzke Lane,
Suite M248,Reno,Nevada, 89502 ("Consultant").
RECITALS
WHEREAS, County desires to purchase a fare media pass production and personalized
identification module (the "Fare Media ID Production Module" or the "Module") and associated
hardware and software for use by the Eagle County Regional Transportation Department; and
WHEREAS, County desires to hire Consultant to provide the Module,the associated hardware
and software and the technical support and other services outlined in Section 1.1 hereunder; and
WHEREAS, Consultant represents that it has the knowledge and expertise to provide the Module
and the associated hardware, software and services hereunder; and
WHEREAS, County and Consultant intend by this Agreement to set forth the scope of the
responsibilities of the Consultant in connection with the services and the related terms and
conditions to govern the relationship between Consultant and County.
AGREEMENT
NOW THEREFORE, based upon the representations by Consultant set forth in the
foregoing recitals, for good and valuable consideration the receipt and sufficiency of which is
hereby acknowledged, including the promises set forth herein,the parties agree to the following:
1. Scope of Services:
1.1 Consultant shall provide the following"Services":
a. Hardware and Software. The Consultant will procure, install, configure
and test the Hardware (as defined herein) and Software (as defined herein) for the operation of
the Fare Media ID Production Module as described in this Agreement and the Productive
Solutions Proposal attached hereto as Exhibit A and incorporated herein by this reference.
Specifications for the Hardware are set forth in the addendum section of Exhibit A (the
"Hardware"). Software will be customized by Consultant for the Module as set forth on page 4
of Exhibit A (the "Software"). The Module will enable users to manage passes, including
magnetic card encoding, and will include the specifications set forth on page 4 of Exhibit A. The
Hardware and the Software for the operation of the Module shall collectively be referred to
herein as the "Deliverables". In the event of any conflict or inconsistency between the terms and
conditions set forth in Exhibit A and the terms and conditions set forth in this Agreement, the
terms and conditions set forth in this Agreement shall prevail.
b. Training. Consultant shall provide training in the use of the Module and
the associated Deliverables as set forth in Exhibit A, and shall furnish the County with
customized user manuals.
c. Technical Support: Consultant shall provide full system technical support
for the Module ("Technical Support"). The first year of Technical Support will commence on
the date following installation, configuration,testing and acceptance of the Module ("First Year
Technical Support"). The First Year of Technical Support is included in the Contract Price.
Technical Support shall include unlimited toll free telephone support and/or remote access using
Logmeln.com or GoToMeeting. Technical Support shall be available from 7:30 am through
5:00 pm Monday through Friday, Pacific Standard Time, excluding holidays. Support during
non-business hours is available at the rate of$180.00 per hour. Consultant will use its best
efforts to respond within four(4) hours of notice from County of the need for Software Support.
Any such notice from County shall,to the extent possible, identify all issues and defects, and, in
connection with the provision of such Technical Support. Consultant will use its best efforts to
correct all major defects within twenty-four(24)hours after notice from County of the major
defects. For purposes of this Agreement, a major defect is defined as a failure of the Module
whereby a critical core function is inoperative or overall performance renders the Module
inoperable and results in a significant impact to County operations. Consultant can be reached
by phone at 800-598-2956 or by email support at supports a,productivesolutions.net.
i. Technical Support shall include all program changes to the
installed Software, a10%discount on custom program modifications, and system bug fixes and
general updates for the Module. New development or enhanced system functionality outside of
what was included in the Module will be considered Additional Services. The addition of any
other AFM module is considered outside the scope of the Technical Support.
ii. When Technical Support is provided and upgrades or bug fixes are
required, Consultant shall provide a"Change Request" form and replacement folders that will
provide instructions for making the change and to document what is being changed, as well as
instructions for test notes and rollback. Consultant may also make system changes directly to the
Module using County's VPN and user credentials.
d. Ongoing Technical Support. Following expiration of the First Year of
Technical Support, the County shall have the option to renew the Technical Support for
additional one-year periods on the same terms and conditions as set forth herein pursuant to a
written amendment to this Agreement(each a"Renewal Term"), except that compensation for
the second Renewal Term shall not exceed$1,200 and compensation for subsequent Renewal
Terms shall be subject to an annual price escalation of 3%.
e. Travel. Travel to the Eco Transit Center for installation, configuration,
testing, activation,training and meetings with County.
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1.2 Consultant hereby grants to County two(2)perpetual,nontransferable print station
licenses and unlimited network licenses (the"Licenses")for use of the Software/Module in
accordance with the terms and conditions of this Agreement. Such Licenses shall include all
Software supplied by Consultant pursuant to the terms of this Agreement,and all updates,upgrades,
patches, and fixes published by Consultant during the term of this Agreement.
1.3 Any revision, amendment or modification of this Agreement shall be valid only if
in writing and signed by all parties. Except as may be expressly altered by the amendment, all
terms and conditions of this Agreement shall control. To the extent the terms and conditions of
this Agreement may conflict any future exhibits or amendments,the terms and conditions of this
Agreement shall control.
1.4 Any services required in addition to the Services described in this Section 1 and in
Exhibit A("Additional Services") shall be performed by Consultant only after written approval of
the County. Orders for Additional Services shall be acknowledged by County and Consultant in
writing,prior to any such work identified as Additional Services is performed by Consultant.
Failure by Consultant to obtain written authorization and acknowledgement by County for
Additional Services shall result in non-payment for any such Additional Services or work
performed. Consultant shall not charge County for any time spent by it in agreeing to or in the
preparation of documents authorizing the Additional Services.Except as otherwise agreed in
writing by Consultant and County, all Additional Services shall be subject to the terms and
conditions of this Agreement. County may also by written notice to Consultant make any reasonable
reductions to the scope of the Services and the compensation payable to Consultant shall be reduced
in a fair and reasonable amount on account thereof.
2. Delivery and Acceptance of Deliverables:
2.1 Consultant shall timely perform procurement, installation, configuration and testing
of its required Deliverables in accordance with the terms of this Agreement. Inspection and
acceptance by County shall not be unreasonably delayed or refused. For purposes of this
Agreement, County"acceptance"shall be defined as:
a. The completion of Hardware and Software installation;
b. The completion of training those individuals available during the onsite visit
by Consultant;
c. Successful demonstration of printing and encoding of any and all pass types
outlined in Exhibit A for which a fare structure exists that can be provided to Consultant before the
onsite visit date.
2.3 Consultant agrees to furnish the Services in accordance with the dates set forth in
this Agreement. Consultant has represented that it has the expertise and personnel necessary to
properly and timely perform the Services.
2.3 Consultant shall be responsible for all risk of loss before the Hardware identified in
this Agreement is delivered, installed and finally accepted by the County including the costs of
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shipping to County, insurance and special packing charges, if any. The carrier,method of shipment
and other matters relating to shipment shall be determined by Consultant.
2.4 The County shall have the right to inspect all Hardware. Inspection and acceptance
shall not be unreasonably delayed or refused. In the event County does not accept the Hardware for
any reason in its sole discretion,then Consultant shall at no charge to County(i)take the Hardware
back; (ii)exchange the Hardware; or(iii)repair the Hardware.Title to all Hardware,hardware and
materials shall pass to the County upon payment by County free of any liens.
2.5 For a period of one year from the date of acceptance of the Deliverables by the
County,Consultant shall promptly and at no cost to County remedy and correct any error,
nonconformity or defect in Hardware or Software reported to Consultant by repair or replacement of
the Hardware or Software. Warranties do not include any Hardware damage, after acceptance by
the County,caused by any unauthorized use and unacceptable use(i.e.,dropping unit from any
height or forcing, beyond reasonable tolerance any unit doors or latches,to enable)
2.6 With respect to any third party software,materials or hardware, if any,provided by
Consultant hereunder, Consultant shall,to the extent legally permitted,pass through to the County
all warranties provided by the licensor or manufacturer.
2.7 Consultant hereby warrants the Services,including any maintenance and support
will conform to the requirements of this Agreement.
2.8 Consultant agrees to furnish all services, labor,personnel and Software and
Hardware necessary to perform and complete the Services in accordance with this Agreement.
3. Services and Equipment provided by County:
3.1 The County shall be responsible for timely supplying the server and workstation
requirements set forth on page 7 of Exhibit A.
4. Term of Agreement; Termination:
4.1 The Services shall commence upon execution of this Agreement, and unless
earlier terminated as set forth herein, shall proceed as follows: the Deliverables shall be
furnished, installed, configured and tested, and the Module fully functional within forty-five (45)
days of execution of this Agreement. Technical Support shall commence on the date of
acceptance by the County of the Deliverables and shall continue thereafter for a one (1)year
period (the "Term"). Upon written agreement of the parties,the Technical Support may be
extended as set forth in Section 1.1 d above.
4.2 This Agreement may be terminated by County, at any time and for any reason,
with or without cause, and without penalty upon fourteen (14)days written notice. In the event
the Consultant files for bankruptcy or is declared bankrupt or dissolves, County may declare in
writing that this Agreement is immediately terminated, and all rights of Consultant and
obligations of County are terminated, except payment of accrued but unpaid fees as set forth in
Section 3.3 hereof.
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4.3 In the event of any termination of this Agreement, Consultant shall be
compensated for all Services then satisfactorily completed,prorated through the date of
termination.
5. Compensation:
5.1 Upon acceptance by the County of the Deliverables and receipt by County of an
invoice from Consultant, County shall pay to the Consultant the sum of$24,500.00 (the
"Contract Price") as set forth in Section 5.2 below. The Contract Price includes compensation
for the First Year of Technical Support. The total compensation allowed under this Agreement
shall not exceed$24,500.00 without a signed amendment to this Agreement. Consultant will not
be entitled to bill at overtime and/or double time rates for work done outside normal business
hours unless specifically authorized to do so by County. Fees for any Additional Services will
be as set forth in an executed addendum to this Agreement. County may in its sole discretion
withhold part of any payment on account of defective or nonconforming Deliverables or other
Services performed by Consultant.
5.2 Consultant shall submit an invoice upon acceptance by County of the
Deliverables setting forth a description of Services performed. If County is not satisfied with the
completeness of a submitted invoice, County may request Consultant to either revise the invoice
or provide additional information. Fees will be paid within thirty(30)days of receipt of a proper
and accurate invoice from Consultant for Services which are satisfactorily completed.
5.3 In the event the County elects to extend the term(s) of the Technical Support as
set forth in Section 1.1 d above, Consultant shall submit an invoice to County for the cost of such
Technical Support as of the date of the commencement of the applicable Renewal Term(s). Such
fee shall be paid within thirty (30) days of receipt of a proper and accurate invoice from
Consultant.
5.4 All invoices may be emailed, mailed or delivered in-person to the following
address to ensure proper payment.
Eagle County Regional Transportation Authority
P.O. Box 1070
Gypsum, Colorado 81637
(970) 328-3520 (p)
(970) 328-3539 (1)
5.5 If,prior to payment of compensation or reimbursement for services but after
submission to County of a request therefore by Consultant, County reasonably determines that
payment as requested would be improper because the services were not performed as prescribed
by the provisions of this Agreement,the County shall have no obligation to make such payment.
If, at any time after or during the Term or after termination of this Agreement as hereinafter
provided or expiration of this Agreement, County reasonably determines that any payment
theretofore paid by County to Consultant was improper because the services for which payment
was made were not performed as prescribed by the provisions of this Agreement,then upon
written notice of such determination and request for reimbursement from County, Consultant
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shall forthwith return such payment to County. Upon termination of this Agreement as
hereinafter provided or expiration of the Term, any unexpended funds advanced by County to
Consultant shall forthwith be returned to County.
5.6 Notwithstanding anything to the contrary contained in this Agreement, no charges
shall be made to the County nor shall any payment be made to the Consultant in excess of the
amount for any work done in respect of any period after December 31st of the calendar year of
the Term of this Agreement,without the written approval in accordance with a budget adopted
by the Board of County Commissioners in compliance with the provisions of Article 25, Title 30
of the Colorado Revised Statutes,the Local Government Budget Law(C.R.S. § 29-1-101 et seq.)
and the TABOR Amendment(Colorado Constitution,Article X, Sec. 20).
5.7 The County will not withhold any taxes from monies paid to the Consultant
hereunder and Consultant agrees to be solely responsible for the accurate reporting and payment
of any taxes related to payments made pursuant to the terms of this Agreement.
6. Indemnification:
6.1 Consultant shall indemnify and hold harmless County and any of its officers,
agents and employees against any losses, claims, damages or liabilities for which County or any
of its officers, agents, or employees may become subject to, insofar as any such losses, claims,
damages or liabilities arise out of, directly or indirectly, this Agreement, or are based upon any
performance or nonperformance by Consultant or any of its subcontractors hereunder; and
Consultant shall reimburse County for any and all attorney fees and costs, legal and other
expenses incurred by County in connection with investigating or defending any such loss, claim,
damage, liability or action. This indemnification shall not apply to claims by third parties
against the County to the extent that the County is solely liable to such third party for such
claims without regard to the involvement of the Consultant. This paragraph shall survive
expiration or termination hereof.
7. Consultant's Professional Level of Care and Additional Duties:
7.1 Consultant represents that its professional personnel are, and covenants that its
professional personnel shall at all times remain,duly licensed as may be required under applicable
law, in the performance of the Agreement.
7.2 Consultant shall be responsible for the completeness and accuracy of its
performance under this Agreement, including the performance of any sub-consultants and all
supporting data and other documents prepared or compiled in performance of the Agreement, and
shall correct, at its sole expense, all significant errors and omissions therein. The fact that the
County has accepted or approved the Deliverables or the Services shall not relieve Consultant of
any of its responsibilities. Consultant shall perform its obligations in a skillful, professional and
competent manner and in accordance with the standard of care, skill and diligence applicable to
consultants who are providing similar Deliverables, Software and Support Services, in this area at
this time.
7.3 Consultant agrees to work in an expeditious manner,within the sound exercise of its
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judgment and professional standards, in the performance of this Agreement. Time is of the essence
with respect to this Agreement. By executing the Agreement, Consultant confirms that the time
limitations set forth herein are reasonable.
7.4 All funds received by Consultant under this Agreement shall be or have been
expended solely for the purpose for which granted, and any funds not so expended, including
funds lost or diverted for other purposes, shall be returned to County. Consultant shall provide
the County with progress reports upon County's request.
7.5 Consultant shall maintain, for a minimum of 3 years from the termination or
expiration of this Agreement, adequate financial and records pertaining to this project for
reporting to County on performance of its responsibilities hereunder. Consultant shall be subject
to financial audit by federal, state or County auditors or their designees.
7.6 Consultant shall comply with all applicable federal, state and local rules,
regulations and laws governing services of the kind provided by Consultant under this
Agreement.
7.7 The signatories to this Agreement aver to their knowledge, no employee of the
County has any personal or beneficial interest whatsoever in the Services or Hardware described
in this Agreement. The Consultant has no beneficial interest, direct or indirect,that would
conflict in any manner or degree with the performance of the Services and Consultant shall not
employ any person having such known interests.
8. Independent Consultant:
8.1 With respect to the provision of the Consultant's Services hereunder, Consultant
acknowledges that Consultant is an independent Consultant providing Consultant's services to
the County. Nothing in this Agreement shall be deemed to make Consultant an agent, employee,
partner or representative of County. The Consultant shall not have the authority to, and will not
make any commitments or enter into any agreement with any party on behalf of County without
the written consent of the Board of County Commissioners.
8.2 The Consultant and its employees are not entitled to workers' compensation
benefits through the County. The Consultant is solely responsible for necessary and adequate
workers' compensation insurance and shall be responsible for withholding and paying all federal
and state taxes. The Consultant and its employees are not entitled to unemployment insurance
benefits unless unemployment compensation coverage is provided by an entity other than the
County. The Consultant hereby acknowledges full and complete liability for and timely payment
of all local, state and federal taxes imposed including,without limitation,tax on self-employment
income, unemployment taxes and income taxes.
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9. Notice:
9.1 Any notice required under this Agreement shall be personally delivered, mailed in
the United States mail, first class postage prepaid, or sent via facsimile provided an original is
also promptly delivered to the appropriate party at the following addresses:
The County: Eagle County Regional Transportation Authority
P.O. Box 1070
Gypsum, Colorado 81637
(970) 328-3520 (p)
(970) 328-3539 (f)
and a copy to: Eagle County Attorney
P.O. Box 850
Eagle, Colorado 81631
(970) 328-8685 (p)
(970) 328-8699 (f)
The Consultant: Productive Solutions
4600 Kietzke Lane
Suite M248
Reno,Nevada 89502
(775) 322-5700 (p)
(775) 322-5803 (f)
9.2 Notices shall be deemed given on the date of delivery; on the date a FAX is
transmitted and confirmed received or, if transmitted after normal business hours, on the next
business day after transmission,provided that a paper copy is mailed the same date; or three days
after the date of deposit, first class postage prepaid, in an official depositary of the U.S. Postal
Service.
10. Insurance: Consultant agrees to provide and maintain at Consultant's sole cost and
expense,the following insurance coverage with limits of liability not less than those stated below:
10.1 Types of Insurance.
a. Workers' Compensation insurance as required by law.
b. Auto coverage with limits of liability not less than $1,000,000 each accident
combined bodily injury and property damage liability insurance, including coverage for owned,
hired,and non-owned vehicles.
c. Commercial General Liability coverage to include premises and operations,
personal/advertising injury,products/completed operations, broad form property damage with limits
of liability not less than$1,000,000 per occurrence and$2,000,000 aggregate limits.
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10.2 Other Requirements.
a. The automobile and commercial general liability coverage shall be endorsed
to include Eagle County and its associated or affiliated entities, its successors and assigns, elected
officials,employees,agents and volunteers as additional insureds.
b. Consultant's certificates of insurance shall include subcontractors as
additional insureds under its policies or Consultant shall furnish to the County separate certificates
and endorsements for each subcontractor. All coverage(s) for subcontractors shall be subject to the
same minimum requirements identified above. Consultant and subcontractors, if any, shall maintain
the foregoing coverage in effect until the Services are completed. In addition,all such policies shall
be kept in force by Consultant and its subcontractors until the applicable statute of limitations for
the Services has expired provided that the coverage is commercially available at a reasonable
premium.
c. Insurance shall be placed with insurers duly licensed or authorized to do
business in the State of Colorado and with an"A.M.Best"rating of not less than A-VII.
d. All policies must contain an endorsement affording an unqualified thirty(30)
days' notice of cancellation to the County in the event of cancellation of coverage.
e. The parties hereto understand and agree that the County is relying on, and
does not waive or intend to waive by any provision of this Agreement, the monetary limitations or
rights, immunities and protections provided by the Colorado Governmental Immunity Act, as from
time to time amended, or otherwise available to the County, its affiliated entities, successors or
assigns,its elected officials,employees, agents and volunteers.
f. Consultant is not entitled to workers' compensation benefits except as
provided by the Consultant, nor to unemployment insurance benefits unless unemployment
compensation coverage is provided by Consultant or some other entity. The Consultant is obligated
to pay all federal and state income tax on any moneys paid pursuant to this Agreement.
g. Insurance certificates required by this Agreement are attached hereto as
Exhibit B.
11. Subcontractors:
11.1 Consultant acknowledges that County has entered into this Agreement in reliance
upon the particular reputation and expertise of Consultant. Consultant shall not enter into any
sub-consultant or sub-contractor agreements for the performance of any of the Services or
without County's prior written consent,which may be withheld in County's sole discretion.
County shall have the right in its reasonable discretion to approve all personnel assigned to
perform the Services and no personnel to whom County has an objection, in its reasonable
discretion, shall be assigned. Consultant shall require each sub-consultant or sub-contractor, as
approved by County and to the extent of the Services to be performed by the sub-consultant or
sub-contractor,to be bound to Consultant by the terms of this Agreement, and to assume toward
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Consultant all the obligations and responsibilities which Consultant, by this Agreement, assumes
toward County.
12. Jurisdiction:
12.1 This Agreement shall be interpreted in accordance with the laws of the State of
Colorado and the parties hereby agree to submit to the jurisdiction of the courts thereof.Venue shall
be in the Fifth Judicial District for the State of Colorado.
13. Ownership of Documents and Materials:
13.1 Consultant shall execute any bill of sale or other documents required by County to
transfer title to the Hardware to County. Vendor shall provide County with copies of any
instruction or operations manuals and shall further provide copies of any warranties associated
with the Hardware.
14. Intellectual Property/Confidential Information:
14.1 Intellectual property shall include trade secrets, copyrights, patents, technical
information and any and all proprietary rights relating to the foregoing ("Intellectual Property").
Consultant shall have the right,but not the obligation,to file and prosecute all rights in and to any or
all of its Intellectual Property, in its own name and at its own cost against any third parties whose
activities (i) violate, infringe, unfairly complete with, or are likely to violate, infringe, or unfairly
compete with any or all of the Software; or(ii)cause,or are likely to cause,harm, injury, or damage
to, County or Consultant.
14.2 Confidential information shall include copyrights,technical information provided by
one party to another pursuant to this Agreement relating to the research, development, products,
processes, business plans, customers, finances, suppliers or personnel data of a party ("Confidential
Information"). Confidential Information does not include any information(i)known to the receiving
party prior to it being provided; (ii)which has become publically known through no wrongful act of
the receiving party; (iii) which the receiving party independently developed as evidenced by
appropriate documentation; or (iv) of which the receiving party becomes aware from any third
person with the lawful right to disclose such information to the receiving party.
14.2.1 All County Confidential Information shall be held in strict confidence by
Consultant during the term of this Agreement, and Consultant shall not, without County's prior
written consent, (i) disclose such information to any person or entity other than to Consultant's
employees or consultants legally bound to abide by the terms hereof and having a need to know
such information in connection with Consultant's performance of its obligations hereunder, or (ii)
use such information other than in connection with the performance of its obligations hereunder.
Consultant understands and agrees that the unauthorized use or disclosure of County's Confidential
Information may irreparably damage County. County shall be entitled to seek an injunction from
any court having appropriate jurisdiction restraining Consultant from any unauthorized use or
disclosure of County Confidential Information, subject to the exceptions set forth below in Section
14.3. The County will notify Consultant in writing immediately upon transfer of any County
Confidential Information to Consultant so appropriate management procedures can be implemented.
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14.2.2 All Consultant Confidential Information shall be held in strict confidence by
County during the term of this Agreement, and County shall not,without Consultant's prior written
consent, (i) disclose such information to any person or entity other than to County's employees or
consultants legally bound to abide by the terms hereof and having a need to know such information
in connection the County's performance of its obligations hereunder, or (ii) use such information
other than in connection with the performance of its obligations hereunder. County understands and
agrees that the unauthorized use or disclosure of Consultant Confidential Information may
irreparably damage Consultant. Consultant shall be entitled to seek an injunction from any court
having appropriate jurisdiction restraining County from any unauthorized use or disclosure of
Consultant Confidential Information, subject to the exceptions set forth below in Section 14.3. The
Consultant will notify County in writing immediately upon transfer of any Consultant Confidential
Information to County so appropriate management procedures can be implemented.
14.3 Disclosure of County or Consultant Confidential Information shall not be precluded
if: (i) Such disclosure is in response to a valid court order or other governmental body of the United
States or any political subdivision thereof, or pursuant to the provisions of the Colorado Open
Records Act; provided however, that the recipient of such confidential information shall first have
given notice to the other party and allowed the other party an opportunity consistent with the timing
set forth in the Colorado Open Records Act to obtain a protective order to avoid disclosure, or to
require that the information to be disclosed be used only for the purposes for which the order was
issued; (ii) such disclosure is necessary to establish rights to enforce obligations under this
Agreement, but only to the extent that any such disclosure is necessary for such purpose; or(iii)the
recipient of such confidential information received the prior written consent to such disclosure from
the disclosing party,but only to the extent permitted in such consent.
14.4 Except as expressly provided in this Agreement, nothing in this Agreement will be
deemed to grant a party any license, sublicense, copyright interest, proprietary right or other claim
against or interest in the other party's copyrights,patents,trade secrets or other intellectual property.
16. Other Contract Requirements:
16.1 Each of the exhibits referred to herein and attached hereto is an integral part of this
Agreement and is incorporated herein by reference.
16.2 This Agreement contains the entire agreement between the parties with respect to the
subject matter hereof and supersedes all other agreements or understandings between the parties
with respect thereto.
16.4 This Agreement may not be amended or supplemented, nor may any obligations
hereunder be waived, except by a written instrument signed by the party to be charged. No
additional services or work performed by Consultant shall be the basis for additional compensation
unless and until Consultant has obtained written authorization and acknowledgement by the County
for such additional services. Accordingly,no course of conduct or dealings between the parties,nor
verbal change orders, express or implied acceptance of alterations or additions to the Services, and
no claim that the County has been unjustly enriched by any additional services, whether or not there
is in fact any such unjust enrichment, shall be the basis of any increase in the compensation payable
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hereunder. In the event that written authorization and acknowledgment by the County for such
additional services is not timely executed and issued in strict accordance with this Agreement,
Consultant's rights with respect to such additional services shall be deemed waived and such failure
shall result in non-payment for such additional services or work performed.
16.5 This Agreement and the covenants contained herein shall be binding upon and shall
inure to the benefit of the parties hereto and their respective permitted assigns and successors-in-
interest.
16.6 No failure or delay by either party in the exercise of any right given to such party
hereunder shall constitute a waiver thereof. No waiver of any breach of any agreement or provision
contained herein shall be deemed a waiver of any preceding or succeeding breach thereof or of any
other agreement or provision contained herein.
16.7 The invalidity, illegality or unenforceability of any provision of this Agreement shall
not affect the validity or enforceability of any other provision hereof.
16.8 In the event of any conflict or inconsistency between the terms and conditions set
forth in Exhibits and the terms and conditions set forth in this Agreement,the terms and conditions
set forth in this Agreement shall prevail.
16.9 This Agreement does not and shall not be deemed to confer upon or grant to any
third party any right enforceable at law or equity arising out of any term, covenant, or condition
herein or the breach hereof.
16.10 In the event of litigation between the parties hereto regarding the interpretation of
this Agreement, or the obligations, duties or rights of the parties hereunder, or if suit otherwise is
brought to recover damages for breach of this Agreement, or an action be brought for injunction
or specific performance, then and in such events, the prevailing party shall recover all reasonable
costs incurred with regard to such litigation, including reasonable attorney's fees.
16.11 Consultant shall not assign any portion of this Agreement without the prior
written consent of the County. Any attempt to assign this Agreement without such consent shall
be void.
17. Execution by Counterparts; Electronic Signatures:
17.1 This Agreement may be executed in two or more counterparts, each of which
shall be deemed an original, but all of which shall constitute one and the same instrument. The
parties approve the use of electronic signatures for execution of this Agreement. Only the
following two forms of electronic signatures shall be permitted to bind the parties to this
Agreement: (i) Electronic or facsimile delivery of a fully executed copy of the signature page;
(ii) the image of the signature of an authorized signer inserted onto PDF format documents. All
documents must be properly notarized, if applicable. All use of electronic signatures shall be
governed by the Uniform Electronic Transactions Act, C.R.S. 24-71.3-101 to 121.
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IN WITNESS WHEREOF, the parties hereto have executed this Agreement the day and
year first above written.
EAGLE COUNTY, COLORADO
by and through its County Manager
By: ��■ !L> -
eith Montag, County Manager
CONSULTANT: ik-DWN .le M4 N04,6,Z_ 4-TA)
Productive Solutions, LLC, a Nevada limited liability
company
By:
Its: Ili_ / c li)4tt7
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EXHIBIT A
SERVICES
14
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SECURrrs<SENStDIVEToots rdTEGRIr1-S4SEDTECHNOLOGY.
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A Division of VF Management LTD
Exhibit A
ECO Transit Proposal
AFM Fare Media ID Production
ECO Transit Proposal page 1
productiv alutions
SEr~URPYSENSiTIVETOOLS ./ jNNTEGRM-BASED TEO-A(0106v
A Division of VF Management LTD
About Productive Solutions
Based in Reno, Nevada, Productive Solutions was founded in 1992 and is an industry
leader in providing custom applications and system integration services for streamlining
workflow processes.
Productive Solutions has assisted regional transportation authorities with fare media pass
production and personalized identification for over 12 years, and has also provided
systems for point of sale, cash accounting, inventory control, tracking and reporting. Our
experience in other industries includes solutions for time and attendance, access control,
and providing interfaces to work with a variety of applications and environments.
Our solutions are based on a core software module that is customized for each client. This
ensures a dependable and cost effective solution for:
• Interfacing systems for better data sharing
• Streamlining processes for improved efficiency, accuracy, tracking and reporting
• Training and ongoing support to ensure consistent organization-wide use
• Ensuring scalability for future expansions and needs
Productive Solution's AFM system is a comprehensive solution for effectively managing all
facets of transit fare media production, inventory, sales and accounting, and is authorized
to seamlessly interface with GFI Fare Structures.
ECO Transit Proposal page 2
SECURITYFSENSITVETOOLS AiTEGRI e-BASED ECnNOLO i
csoiutIons
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A Division of VF Management LTD
References
Productive Solutions has developed successful and long-term relationships with our
clients, who are located throughout the United States. Our client references include:
Long Beach Transit
Jennifer Abro, 562-599-8544
1963 E. Anaheim Street, Long Beach, CA 90801-8753
Orange County Transportation Authority
Lloyd Sullivan, 714-560-5957
600 South Main Street, Orange, CA 92863
Spokane Transit Authority
Theresa Overhauser, 509-325-6063
1230 West Boone Avenue, Spokane, WA 99201
Additional references available upon request.
Approach
Productive Solutions takes a hands-on, team-oriented approach that ensures effective
communications and efficient use of resources. Following are the key steps we are
recommending for ECO Transit fare media project.
Productive Solutions will coordinate and conduct a kick-off meeting with ECO Transit
stakeholders to review and/or establish project objectives, timelines, roles and
responsibilities, communication channels, and reporting requirements. Productive
Solutions will meet with the designated ECO project team to define tasks, responsibilities,
and timelines.
We will also coordinate and conduct regular meetings throughout the project to monitor
and update the project plan, resolve issues and remove any roadblocks.
Once a project plan and effective timeline is established, Productive Solutions will conduct
project team overview training on application functionality enabling the team to effectively
carry out responsibilities during the project. This also helps determine user teams and
identify responsibilities, while further identifying specific software needs, such as
interfaces, and reports.
Productive Solution provides on-site Installation and Training of the fare media module. As
well as provide online help and user manuals created specifically for ECO Transit.
ECO Transit Proposal page 3
productiveso/utions
11 ,
A Division of VF Management LTD
Deliverables
The AFM system solution includes software and hardware for the operation of Fare Media
ID Production module for transit.
All modules are web-based applications, using MSSQL Databases.
Included within the response on all components is onsite installation and training of the
software and hardware. Hardware includes manufacturer warranty and depot service.
Fare Media Production
The Fare Media module enables users to manage passes, including Magnetic Card
Encoding. This module includes:
• SQL database/web enabled application
• Browser architecture
• Ability to produce personalized identification passes and badges for
o Seniors - fare card photo ID
o Disabled -fare card photo ID
o Employee -fare card photo ID's
• Easily maintained and updated
• Base level design includes data encrypted access sign-on security
• Analytical tools (including support for Crystal Reports)
• Five custom pass generators, including data collection, logging and printing. Setup
will include configuration for design and encoding to GFI Version 7
specifications. This included is the ability to encode only, for Period Passes.
• Software configured for Magnetics to the current GFI encoding specifications
(Printing and encoding to PVC plastic card stock only no paper or thermal paper
printing.)
• One license authorizing video capture/print stations. Unlimited user viewing and paper
report printing, and data access functionality for network users.
• Customized reports for database management
• The server and workstation are not included but minimum requirements are following
ECO Transit Proposal page 4
productive(solutions
SECJRITY ENSITIVETOOLS INTEGRI Y 3.,5c"l TECHNOLOGY
A Division of VF Management LTD
Hardware
The following hardware and supplies will be provided by Productive Solutions as part of
the ECO Springs Transportation Fare Media Management Solution. Information and
specifications of hardware are included in the addendum section of this document.
Camera
Two Logitech Digital Cameras
Printer
Two Evolis, Primacy card printers' high-performance, Dual-sided color printer to
personalize cards individually or in bulk. The Printer has convenient easy-to-use features
designed to produce high quality cards on demand. Features include USB connection, 16
MB of RAM, output hopper with a capacity of 100 cards and control panel with 1 button
and 4 LED's. Includes magnetic card encoder, Tracks 1-3. Includes a three year warranty.
Card Readers
Two Desktop Magnetic Card Reader/Writers
Consumables
Ribbon
Five Evolis series YMCKO color ribbon
Cards
1500 CR80 (14miI or 30mil PVC) magnetic cards, photo finish quality
ECO Transit Proposal page 5
SECURHYSENSITIVE TOOLS productive(solutions
INTEGRM-BASED TECHNOLOGY
A Division of VF Management LTD
Software Support
Productive Solutions is committed to ensuring excellence in client satisfaction and will
provide ECO Transit with full system software support for one year after installation of the
Fare Media system. Annual support services include:
• Unlimited toll free telephone support during normal business hours
• Dedicated and experienced U.S. based help desk technicians
• An automated system for tracking each issue through resolution
• Online support through Logmein (or a comparable product preferred by ECO Transit),
which enables Productive Solutions to log in and provide remote technical support
directly on ECO Transit AFM system, with limited disruption to system users. This
service is available upon approval by ECO Transit IT.
• Productive Solutions will also provide online help and user manuals customized for
ECO Transit.
ECO Transit Proposal page 6
productive(solutions
SECURifl SENSITIVE TOOLS mit, !NT GRhfl 8ASEDTEt tNOLOGY
A Division of VF Management LTD
Server & Workstation Requirements
The following hardware must be supplied by ECO Transit and approved by Productive Solutions.
ID/ Badging Workstation Requirements
Item Description
Processor Minimum 1.86 GHz
Recommended 2.5GHz or better
RAM Minimum 1.99 GB
Recommended 4 GB or more
Disk Space Minimum 40 GB
Recommended 60 GB or more
Minimum 4 USB For video capture hardware and card printer
encoder station
Static IP Address One for each work station.
Windows XP or Windows 7 32 or 64 Bit Operating System
All Workstation Monitors Screen Optimization of 1280 x 1024 resolution
1. Virtual Machines can be used and are preferred for the Server
2. Client has the option of using existing server environments.The application and database can be placed on
the same server or separate if the standard environment prefers.
3. VPN or RDP connectivity is required for installation and support for workstations,application,and
database.
4. Administrator access to workstations,applications,and database instance for installation.
5. Firewall and Security:
a. Client must be flexible enough in their security to allow firewall openings for data traffic between
the SQLServer instance and the workstation. If the application server and SQL instance are
physically separated client must install and maintain IIS on the workstation and allow PS specific
ports to be opened on the firewall.
b. SQLServer security must be set to Mixed Mode with TCP enabled.
Server Requirements
Item
Additional Information
Windows Server 2003(32 or 64 bit) SP2 w/IlS
Windows Server 2008(32 or 64 bit)*preferred w/IIS,Application Development(w/ASP.NET), 115 6.0
Management Compatibility
Microsoft SQL Server 2005/2008(R2) w/Reporting Services Installed
Microsoft.NET Framework 2.0 SP2(IIS should be installed prior to.NET)
Microsoft.NET Framework 3.5 SP1
Microsoft.NET Framework 4.0
Disk Space 100 GB or more
Microsoft Report Viewer Redistributable 2005
ECO Transit Proposal page 7
productive(solutions
SECURITYSENS#7 VETOO:Smoo/ INTEGRITY-8,,LDTELir.IOLOGY
A Division of VF Management LTD
Pricing
Fare Media ID Production
Software, first year support, two print station licenses $16,000
Consumables ribbon and blank cards $775
Hardware (2) card printers and (2) cameras $5,225
Onsite Travel Expense $2,500
Total for Two Fare Media Production Stations $24,500
SQL Servers/ licensing, operating system licensing and workstation computers
are not included in the above pricing.
Prices Do Not include any project documentation beyond normal online user
manuals. Additionally, the above figures do not reflect any costs for project
meetings for PDR, FDR, SIT or any other testing at GFI or ECO.
Documentation at approximately $4,000 per level and Meetings at$2,800 per
person per day.
*The quoted total assumes that all line items are configured and installed as individual projects.
Prices exclude applicable sales tax.
ECO Transit Proposal page 8
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SECURITY-SENSITIVE TOOLS / INTEGRITYBASED TECHNOLOGY
A Division of VF Management LTD
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ECO Transit Proposal page 9
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ECO Transit Proposal page 10
productiveisolutions
SECiJR SENSITIVE TOOLS ,7 fNTEGRIT)BASEGTECHNOLOGY
11111114.- A Division of VF Management LTD
Logitech Hb Webcam C615 Technical Specifications
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NOTE:*carnation is for reference only and may be subject to change.
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Warranty t Self Help See product support page for warranty duration and frequently asked questions
Category Webcam
OS Support fat Wutdows XP x32,Windows XP x64,Windows Vista x32,1 Vista x64,Windows 7 x32,Windows ws 7 x64,Mac OS
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Connection Type Use
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INC Support Yes
Microphone Yes
Microphone Type Mono
Lens and Sensor Type Glass
Focus Type Auto
Optical Resolution True=2MP,interpolated=&MP
Diagonal Field of View(FOV) 74'
Focal Length N/A
Image Capture({:3 SO) 640 x 480,12 MP,2.0 MP,8 MP
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Video Capture(4:3 S[) 320 x 240,640 x 460
Video Capture(96;91111) 360P,480P,720P;1000P
Frame Rate(max) 30 FPS 7640 x480
Right light Yes
Video Effects(VFX) N/A
N/A
productive(solutions
SECURITY-SENSITIVE TOOLS iiinrovo/ eNTEGRM,BASED TECHNOLOGY
A Division of VF Management LTD
Indicabor Lights IUD} I Yes
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Tel:(860)659-9660
International Bar Code Fax:(860)657-3860
email: lnfo@interbarcom
http:Anterbar.com
EXHIBIT B
INSURANCE CERTIFICATES
15
AC D'' PRODU-1 OP ID: DL
�I.�' CERTIFICATE OF LIABILITY INSURANCE DATE D/YYYY)
I 01(2412014
THIS CERTIFICATE Is issue() AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS
CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES
BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED
REPRESENTATIVE OR PRODUCER,AND THE CERTIFICATE HOLDER.
IMPORTANT: If the certificate holder is an ADDITIONAL INSURED,the policy(ies) must be endorsed. If SUBROGATION IS WAIVED, subject to
. the terms and conditions of the policy,certain policies may require an endorsement. A statement on this certificate does not confer rights to the
certificate holder in lieu of such endorsement(s).
PRODUCER CONTACT
Alpine Insurance NAME: Glen Gonfiantini,CIC
6160 Plumas,Suite 100 PHONE 775-829-2345
Reno,NV 89519 IA C,No,Eat): (A/C,No): 775-827-7090
E-MAIL
Glen Gonfiantini,CIC ADDRESS:
INSURER(S)AFFORDING COVERAGE NAIC#
INSURER A:The Hartford 122357
INSURED Productive Solutions
59 Damonte Ranch Pkwy B-339 INSURER B
Reno, NV 89521 INSURER C:
INSURER D:
INSURER E:
INSURER F:
COVERAGES CERTIFICATE NUMBER: REVISION NUMBER:
THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD
INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS
CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS,
EXCLUSIONS AND CONDITIONS OF SUCH POLICIES.LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS.
INSR ADDLSUBR
LTR TYPE OF INSURANCE INSR WVD POLICY NUMBER (MM DY/YYYY) (MM DDY EXP
D LIMITS
GENERAL LIABILITY _
EACH OCCURRENCE $ 2,000,000
A X COMMERCIAL GENERAL LIABILITY X 53SBAAH8466 11/17/2013 11/17/2014 DAMAGE TO REN 1 ED
PREMISES(Ea occurrence) $ 1,000,000
CLAIMS-MADE X OCCUR
MED EXP(Any one person) $ 10,000
PERSONAL&ADV INJURY _ $ 2,000,000
GENERAL AGGREGATE $ 4,000,000
GEN'L AGGREGATE LIMIT APPLIES PER:
PRODUCTS-COMP/OP AGG $ 4,000,000
X POLICY PRO_
JECT LOC $
AUTOMOBILE LIABILITY COMBINED SINGLE LIMIT
A ANY AUTO (Ea accident) $ • 2,000,000
53SBAAH8466 11/17/2013 11/17/2014 BODILY INJURY(Per person) $
ALL OWNED SCHEDULED
AUTOS AUTOS BODILY INJURY(Per accident) $
X HIRED AUTOS NON-OWNED PROPERTY DAMAGE ---
AUTOS _(PER ACCIDENT) $
UMBRELLA LIAB OCCUR
EACH OCCURRENCE $
EXCESS UAB CLAIMS-MADE ---------
AGGREGATE $
DED RETENTION$ —
WORKERS COMPENSATION $
AND EMPLOYERS'LIABILITY WC STATU- OTH-
A ANY PROPRIETOR/PARTNER/EXECUTIVE Y/N 53WECGZ8769 X TORY LIMITS I ER
OFFICER/MEMBER EXCLUDED? N N/A 04/02/2013 04/02/2014 EL.EACH ACCIDENT $ 1,000,000
(Mandatory in NH)
If yes,describe under E.L.DISEASE-EA EMPLOYEE $ 1,000,000
DESCRIPTION OF OPERATIONS below
E.L.DISEASE-POLICY LIMIT $ 1,000,000
DESCRIPTION OF OPERATIONS/LOCATIONS/VEHICLES (Attach ACORD 101,Additional Remarks Schedule,if more space is required)
Certificate holder is additional insured per general liability per written
contract.
CERTIFICATE HOLDER CANCELLATION
ECOTRAN
SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE
Eagle County THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN
3289 Cooley Mesa Rd ACCORDANCE WITH THE POLICY PROVISIONS.
Gypsum, CO 81637
AUTHORIZED REPRESENTATIVE
©1988-2010 ACORD CORPORATION. All rights reserved.
ACORD 25(2010/05) The ACORD name and logo are registered marks of ACORD