HomeMy WebLinkAboutC13-009 Heinrich Marketing AGREEMENT FOR SERVICES BETWEEN EAGLE COUNTY, COLORADO and HEINRICH MARKETING, INC. ,(;ii _j vk-,, 2 -D(? This Agreement ( "Agreement ") dated as of this 13th day of-Deeember, 012 is between the County of Eagle, State of Colorado, a body corporate and politic, ( "County "), and Heinrich Marketing, Inc. a Colorado corporation with a mailing address of 2228 Blake Street, Suite 200, Denver, CO 80205 ( "Contractor "). WHEREAS, the County, through its Public Health Department, desires to contract with a Contractor for the provision of the services outlined in Section 1.1 hereunder; and WHEREAS, Contractor has represented that it has the experience and knowledge in the subject matter necessary to carry out the services outlined in Section 1.1 hereunder; and WHEREAS, County wishes to hire Contractor to perform the tasks associated with the services outlined in Section 1.1 hereunder; and WHEREAS, County and Contractor intend by this Agreement to set forth the scope of the responsibilities of the Contractor in connection with the services and related terms and conditions to govern the relationship between Contractor and County in connection with the services. WHEREAS, the Contractor is being retained as a sub - contractor to County under a grant from the State of Colorado and the Contractor shall comply with any and all grant requirements imposed by the State on Eagle County or its sub - contractors. Agreement Therefore, based upon the representations by Contractor set forth in the foregoing recitals, for good and valuable consideration, including the promises set forth herein, the parties agree to the following: 1. Services Provided: 1.1 The Contractor will provide the following Contracting Services (hereinafter called the "Services" or "Contracting Services "): 1) Attend planning meetings with Latino Health Leadership Group, Eagle County Public Health, and other stakeholders to define culturally appropriate marketing and media tools for dissemination; 2) Create a project logo and collateral; 3) Create a Healthy Food Access Policy social marketing campaign; 4) Develop scripts and translation services for Spanish language TV cooking show and nutrition radio show. The Contracting Services shall be performed within the time frames set forth in Exhibit A which is attached hereto and incorporated herein by reference. 12 The Contractor agrees that Contractor will not knowingly enter into any Contracting arrangements with third parties that will conflict in any manner with the Contracting Services. 1.3 Contractor has given the County a proposal for performing the Services and represented that it has the expertise and personnel necessary to properly and timely perform the Services. 2. Term of Agreement 2.1 This Agreement shall commence on the date first set forth above and, subject to the provisions of Section 2.2 hereof, shall continue in full force and effect until June 30, 2013. Notwithstanding the foregoing, the Agreement shall automatically renew on July 1 of each year based upon written notice to Contractor by County and based upon funding from the Colorado Department of Public Health and Environment. If not earlier terminated as set forth in this Agreement, the Agreement shall terminate on June 30, 2015. 2.2 This Agreement may be terminated by either party for any reason with 15 days written notice, with or without cause, and without penalty whatsoever therefore. 2.3 In the event of any termination of this Agreement, Contractor shall be compensated for all incurred costs and hours of work then completed, plus approved expenses. 3. Independent Contractor: 3.1 With respect to the provision of the Contracting Services hereunder, Contractor acknowledges that Contractor is an independent contractor providing Contracting Services to the County. Nothing in this Agreement shall be deemed to make Contractor an agent, employee, partner or representative of County. 3.2 The Contractor shall not have the authority to, and will not make any commitments or enter into any agreement with any party on behalf of County without the written consent of the Board of County Commissioners. 3.3 The Contractor will maintain general liability and automobile insurance each with limits not less than $1,000,000 and unemployment and workman's compensation insurance on his /her behalf, as required by Colorado law. Further, Contractor shall maintain such additional or other insurance as may be required by the State of Colorado under the grant terms. 4. Remuneration: 4.1 For the Contracting Services provided hereunder, County shall pay to the Contractor as follows: Contractor shall submit monthly invoices reflecting its hourly rate of $100 per hour and identifying the Contracting Services performed by the fifth working day of the following month. The total compensation due Contractor for the period ending June 30, 2013 shall not exceed $8,600, which amount shall be fully expended by June 30, 2013. Contractor shall be compensated at the same hourly rate and in an amount not to exceed $8,600 for each additional year that Contracting Services are performed. The full contract amount from commencement of the Agreement through June 30, 2015 shall not exceed $26,000. Contractor will not be entitled to bill at overtime and/or double time rates for work done outside of normal business hours unless specifically authorized to do so by County. Fees for any additional services will be as set forth in an executed addendum between the parties. Fees will be paid within thirty (30) days of receipt of a proper and accurate invoice from Contractor respecting Contracting Services. The invoice shall include a description of services performed. Upon request, Contractor shall provide County with such other supporting information as County may request. • 4.2 County will not withhold any taxes from monies paid to the Contractor hereunder and Contractor agrees to be solely responsible for the accurate reporting and payment of any taxes related to payments made pursuant to the terms of this Agreement. 4.3 Notwithstanding anything to the contrary contained in this Agreement, no charges shall be made to the County nor shall any payment be made to the Contractor in excess of the amount for any work done without the written approval in accordance with a budget adopted by the Board in accordance with provisions of the Colorado Revised Statutes. Moreover, the parties agree that the County is a governmental entity and that all obligations beyond the current fiscal year are subject to funds being budgeted and appropriated. 5. Ownership of Documents: All documents (including electronic files) which are obtained during or prepared, either partially or wholly, in the performance of the Services shall remain the property of the County and/or the State of Colorado and are to be delivered to County before final payment is made to Contractor or upon earlier termination of this Agreement. 6. Indemnification: 6.1 Within the limits allowed by law, Contractor shall indemnify County for, and hold and defend the County and its officials, boards, officers, principals and employees harmless from, all costs, claims and expenses, including reasonable attorney's fees and costs, arising from claims of any nature whatsoever made by any person in connection with this Agreement, the negligent acts or omissions of, or presentations by the Contractor in violation of the terms and conditions of this Agreement. This indemnification shall not apply to claims by third parties against the County to the extent that the County is liable to such third party for such claim without regard to the involvement of the Contractor. 7. Contractor's Professional Level of Care and Representations: 7.1 Contractor shall be responsible for the completeness and accuracy of the Contracting Services, including all supporting data and other documents prepared or compiled in performance of the Services, and shall correct, at its sole expense, all significant errors and omissions therein. Contractor shall perform the Contracting Services in a skillful, professional and competent manner and in accordance with the standard of care, skill and diligence applicable to Contractors, with respect to similar services, in this area at this time. 7.2 Contractor acknowledges that it is being retained as a sub - contractor to Eagle County under a grant agreement from the state of Colorado. Contractor represents and warrants that it shall at all times during the term of this Agreement comply with the terms and conditions imposed by the State of Colorado under the grant agreement. 8. No Assignment: The parties to this Agreement recognize that the Contracting Services to be provided pursuant to this Agreement are professional in nature and that in entering into this Agreement County is relying upon the professional services and reputation of Contractor and its approved subcontractors. Therefore, neither Contractor nor its approved subcontractors may assign its interest in this Agreement or in its subcontract, including the assignment of any rights or delegation of any obligations provided therein, without the prior written consent of County, which consent County may withhold in its sole discretion. Except as so provided, this Agreement shall be binding on and inure to the benefit of the parties hereto, and their respective successors and assigns, and shall not be deemed to be for the benefit of or enforceable by any third party. Unless specifically stated to the contrary in any written consent to an assignment, no assignment will release or discharge the assignor from any duty or responsibility under the Agreement. 9. Notices: 9.1 Any notice and all written communications required under this Agreement shall be given in writing by personal delivery, facsimile or U.S. Mail to the other party at the following addresses: (a) Jennifer Ludwig Eagle County Public Health Director 551 Broadway PO Box 660 Eagle, CO 81631 Telephone: 970 - 328 -8819 Facsimile: 855- 848 -8829 with a copy to: Eagle County Attorney's Office 500 Broadway PO Box 850 Eagle, CO 81631 (b) Contractor Heinrich Marketing, Inc. Laura Sonderup, Hispanidad Marketing Director 2228 Blake Street, Suite 200 Denver, CO 80205 Telephone: 303-239-5235 Facsimile: 303 - 233 - 4565 Email: lsonderup@heinrich.com 9.2 Notices shall be deemed given on the date of delivery; on the date the facsimile is transmitted and confirmed received or, if transmitted after normal business hours, on the next business day after transmission, provided that a paper copy is mailed the same date; or three days after the date of deposit, first class postage prepaid, in an official depository of the U.S. Postal Service. 10. Jurisdiction and Confidentiality: 10.1 This Agreement shall be interpreted in accordance with the laws of the State of Colorado and the parties hereby agree to submit to the jurisdiction of the courts thereof. Venue shall be in the Fifth Judicial District for the State of Colorado. 10.2 The Contractor and County acknowledge that, during the teen of this Agreement and in the course of the Contractor rendering the Contracting Services, the Contractor and County may acquire knowledge of the business operations of the other party not generally known and deemed confidential. The parties shall not disclose, use, publish or otherwise reveal, either directly or through another, to any person, firm or corporation, any such confidential knowledge or information and shall retain all knowledge and information which he has acquired as the result of this Agreement in trust in a fiduciary capacity for the sole benefit of the other party during the term of this Agreement, and for a period of five (5) years following termination of this Agreement. Any such information must be marked as confidential. The parties recognize that the County is subject to the Colorado Open Records Act and nothing herein shall preclude a release of information that is subject to the same. 11. Miscellaneous: 11.1 This Agreement constitutes the entire Agreement between the parties related to its subject matter. It supersedes all prior proposals, agreements and understandings. 11.2 This Agreement is personal to the Contractor and may not be assigned by Contractor. 11.3 This Agreement does not and shall not be deemed to confer upon or grant to any third party any right enforceable at law or equity arising out of any term, covenant, or condition herein or the breach thereof. 12. Prohibition on Public Contracts for Services: If Contractor has any employees or subcontractors, Contractor shall comply with C.R.S. § 8- 17.5 -101, et seq., regarding Illegal Aliens — Public Contracts for Services, and this Contract. By execution of this Contract, Contractor certifies that it does not knowingly employ or contract with an illegal alien who will perform under this Contract and that Contractor will participate in the E- verify Program or other Department of Labor and Employment program ( "Department Program ") in order to confirm the eligibility of all employees who are newly hired for employment to perform work under this Contract. A. Contractor shall not: (i) Knowingly employ or contract with an illegal alien to perform work under this contract for services; or (ii) Enter into a contract with a subcontractor that fails to certify to the Contractor that the subcontractor shall not knowingly employ or contract with an illegal alien to perform work under the public contract for services. B. Contractor has confirmed the employment eligibility of all employees who are newly hired for employment to perform work under this Contract through participation in the E- verify Program or Department Program, as administered by the United States Department of Homeland Security. Information on applying for the E- verify program can be found at: http:// www .dhs.gov /xprevprot/programs /gc 1185221678150.shtm C. The Contractor shall not use either the E- verify program or other Department Program procedures to undertake pre - employment screening of job applicants while the public contract for services is being performed. D. If the Contractor obtains actual knowledge that a subcontractor performing work under the public contract for services knowingly employs or contracts with an illegal alien, the Contractor shall be required to: (i) Notify the subcontractor and the County within three days that the Contractor has actual knowledge that the subcontractor is employing or contracting with an illegal alien; and (ii) Terminate the subcontract with the subcontractor if within three days of receiving the notice required pursuant to subparagraph (i) of the paragraph (D) the subcontractor does not stop employing or contracting with the illegal alien; except that the Contractor shall not terminate the contract with the subcontractor if during such three days the subcontractor provides information to establish that the subcontractor has not knowingly employed or contracted with an illegal alien. E. The Contractor shall comply with any reasonable request by the Department of Labor and Employment made in the course of an investigation that the department is undertaking pursuant to its authority established in C.R.S. § 8- 17.5- 102(5). F. If a Contractor violates these prohibitions, the County may terminate the contract for a breach of the contract. If the contract is so terminated specifically for a breach of this provision of this Contract, the Contractor shall be liable for actual and consequential damages to the County as required by law. G. The County will notify the office of the Colorado Secretary of State if Contractor violates this provision of this Contract and the County terminates the Contract for such breach. [rest ofpage intentionally left blank] IN WITNESS WHEREOF, the parties hereto have executed this Agreement the day and year first above written COUNTY OF EAGLE, STATE OF COLORADO, By and Through Its COUNTY MANAGER IOW /Li By: Keith ontag, Co • Manager HEINRICH MAREKTING, INC. a Colorado corporation 11f I2' By: Laura Sonderup, Hispanidad Managing Director STATE OF COLORADO ) ss County of e_..Yv) Q; ) The foregoing was acknowledged before me this ) day of )(In 00 Yt...20 i j by L cturc �J�1 Qi(�- of Heinrich Marketing. (1 Witness my hand and official seal. My Commission Expires June 13, 2016 My commission expires: , C Yry Pu lic JULIA GIBSON Notary Public State of Colorado hispanidad 111, rr I 2 Kurt resporse Reducing Health Disparities Among Latinos in Eagle County Project Bid — November 2, 2012 Background In partnership with Eagle County Public Health (ECPH), the agency proposes to provide strategic marketing insights and messaging designed to support the Department's goals of reducing chronic disease and obesity within the County's Hispanic community. Agency overview Founded in 2000, Hispanidad is a division of Heinrich Marketing, Inc., a Colorado- based, minority-owned company with 35 years of experience in marketing and advertising for local, national and international accounts. The agency's main office address is 2228 Blake Street, Denver, Colorado, 80205. Heinrich's tax identification number is #84- 0771005. Since its founding twelve years ago, Hispanidad has grown its client base as a result of the agency's proven wisdom related to Hispanic marketing, and its deep commitment to serving its clients in a fiscally responsible and measurable way. At Hispanidad, we offer something unique — an experienced, integrated team of multicultural, bilingual marketing professionals dedicated to putting the right accent on a marketing message so it generates a positive response. We come from different cultures and have different perspectives, so we live what we preach to our clients. We are strategic communications experts with the talent to identify, segment and target minority communities... and then reach them with measurable impact. We understand that Colorado is home to people of many different cultures and socioeconomic backgrounds. Likewise, people view the world — and marketing messages — through their own cultural filters. Hispanidad provides insight into the marketplace, a proven track record, creativity, uniqueness, innovation and knowledge of Hispanic marketing dynamics, including: ❑ Strategic planning ❑ Original creative development and production management o Broadcast o Print o Out -of -home o Interactive /Digital ❑ Media planning and placement ❑ Public relations o Press releases; press conferences o Media relations o Media training ❑ Translation/Transcreation services ❑ Cultural Competency Training ❑ Grassroots outreach; social and event marketing EXHIBIT • Brief description of the agency's experience in marketing behavioral change Social marketing, or marketing for "social good," is a vital element of behavioral change within all communities. For eight years, Heinrich Marketing, Inc. and its multicultural division, Hispanidad, have successfully managed short- and long -term projects for a variety of state and federal governmental entities. These contracts have primarily focused on: o Supporting efforts to reduce deaths, injuries, and economic losses resulting from motor vehicle crashes by communicating the importance of passenger restraint systems, the use of sober /designated drivers, pedestrian safety and distracted driving messaging; o Promoting early oral care and healthy dental practices among Spanish- dominant Hispanic families with infants and toddlers; o Encouraging the adoption of sustainable practices, including recycling and the use of mass transit, within Spanish- dominant Hispanic households; and o The prevention of child sexual abuse within multicultural households. The tasks associated with these contracts have included: copywriting, design and production of print, outdoor and broadcast advertising; translations; website development; media recommendations and lacement; cultural competency and media training; event marketing, P � P Y g� g, as well as partnering with departmental public relations teams to ensure proper positioning and distribution of press releases and earned media outreach. Staffing Hispanidad is a true team of multicultural, bilingual marketing professionals. We come from different cultures and have different perspectives, so we live what we preach to our clients. We are strategic communications experts with the talent to identify, segment and target your audience... and then reach them with measurable impact. Staff Assignments and Roles o Laura Sonderup, will act as the strategic leader on this project o Victoria Mendoza will have day -to -day tactical and linguistic responsibilities o Jose Barrientos will be responsible for all creative and design elements Staff Qualifications Laura , Sonderup — Managing Director and Senior Strategist Laura is an internationally recognized ethnic marketing expert, and Hispanidad clients depend on her to determine optimal multicultural communication strategies while managing the development and execution of culturally relevant marketing messages targeting Hispanics, African Americans, Asian Americans, Native American Indians and members of the GLBT community. Her strategic expertise and eye for impactful creative keep those clients ahead of the competition. Victoria Mendoza — Linglsistic ,Specialist Originally from Colombia, Victoria is an ATA- certified translator, who reads, writes and speaks flawless Spanish, English and Italian. Victoria will be responsible for day -to -day execution of all tasks associated with this project, supporting and ensuring the marketing success of this project through precision, accuracy and close attention to timelines, budgets, reviews, presentations and measurement. Ia,ce Rarrientos — Art Director Jose is responsible for conceptual, design and visual identity of all Hispanidad client communication materials. He leverages his mastery of advanced design tools to take creative from initial conceptualization to final output, ensuring that all materials are strategically sound, culturally relevant and visually compelling. Jose integrates campaigns across all media, and provides design leadership to clients and agency colleagues. Approach /Project Work Plan How will the agency approach this project? Hispanidad's goal is integrated marketing communications, meaning that every contact, whether it's through marketing, media, public relations or events, should work in unison to maximize the client's message. Hispanidad is in a unique position to act as a guide and lead ECPH in developing and implementing effective, culturally and linguistically relevant messaging for their targeted constituents. Approaching the development of an informational campaign, we would follow the five -step Hispanidad Strategic Process: Stage 1 — Understand and establish the objectives Stage 2 — Category immersion Stage 3 — Strategic and tactical development Stage 4 — Execution Stage 5 — Evaluation/continuous improvement I Jnderstand and establish the objectives Upon award of contract, Hispanidad will immediately begin working closely with our primary point person at ECPH to facilitate in- person meetings with those program managers who have the most immediate needs. Once those program needs have been defined, we'll build strategy(ies) to best address the requirements within the timing and budgetary parameters provided. We are particularly eager to share best practices that we have learned from similar Hispanic behavior modification projects and apply our knowledge and experience to ensure the best possible outcome for Eagle County and its residents! Category immersion As part of the "category immersion" process, we believe in the value of submerging ourselves in the target audience's needs /wants /issues. When necessary, we may recommend conducting research to determine what is important to the consumer and how this may differ from ECPH's perspective. Likewise, we will identify any market trends or conditions that may impact marketing efforts in an effort to uncover information that leads to unique audience motivation. The outcome of this process is a thorough understanding of Eagle County's Hispanic residents' mindsets. We will know if what WE believe is what THEY believe and whether we have to simply inform or change attitudes, too! . D- • son's Our goal for every project is to make certain that we are developing the right communications solutions, for the right audience, at the right time, in an effort to set in place a foundation for the tactical success. This involves taking our ideas beyond clever and award winning by delivering strategically accurate, creatively unique ideas that achieve the objectives established in the beginning of this process. Execution The creative team works closely with client services to ensure that the program strategy and objectives are actionable and that the target audience, desired response, competitive environment, and all other program nuances relevant to the creative process are accurately represented. Visual design is important in reaching ethnic audiences, especially those for whom English is a second language. Here's why: In the first seconds that a person views a message — before even reading a word, no matter what the language — it's the images and creative design that hold the power to connect. It's the images that make a viewer decide whether to read even a single word... Hispanidad's creative team understands the importance of visual design, meaningful icons and cultural filters. Effective creative design, utilizing key cultural cues, will never compromise cultural pride and dignity — and it requires a specifically trained creative services group to deliver this expertise while generating a positive impression that leads to a measurable response. Evaluation /continuous improvement Identifying exactly how well the program(s) performed and what elements increased or decreased results ensures a better future for ECPH and for Hispanidad because we'll both have an improved understanding of the elements of a campaign that are performing well and the elements that should be improved upon. Getting to the established outcome effectively and efficiently is key for the Hispanidad team! The marketing professionals at Hispanidad are dedicated to improving our clients' multicultural marketing and advertising campaigns by taking a very involved approach, seeking to understand the clients' goals and objectives, weighing in on creative ideas and executions, and getting to know the specific target audience before developing and executing targeted campaigns. Perspective on translations We also recognize that effective communications for this project will require effective translations. Many companies in the U.S. attempt to reach the non- English- speaking market through the use of translated marketing and advertising materials. Straight translations, which depend on an accurate linguistic text transfer from one language to another, tend to miss the emotional and culturally relevant elements. Some results will be there, but not with the strength and recall that a truly culturally attuned marketing and advertising effort can attain. In fact, in some instances, direct translations can be misinterpreted or even offensive. When appropriate, we prefer to develop concepts in the language of the target audience. For example, our team does not create a concept in English and then translate it into Spanish. We believe there are certain nuances and experiences that the native Spanish speaker will find lacking in translated copy. We strive to maintain that integrity on behalf of our clients. And when a project entails bilingual communication, our approach is to transcreate (or adapt) the message. Transcreation is the process of determining the suitability of an original creative message to an ethnic group, and if suitable, transferring the creative concept, not just the words, in an appropriate tone and graphic look. Basically, a translation is about words, while transcreations are about ideas. Budget Billing rates for agency staff range from $85/hour to $250/hour; however, the agency deeply believes in the value of this initiative and, therefore, we agree to reduce our blended hourly rate from $167/hour to $100/hour, thereby providing an in -kind contribution to ECPH of $67/hour. We believe this will serve to provide the Department with best -in -class Hispanic marketing support at a reasonable cost. Task Estimated billing, by task 1 — Attend planning meetings with Latino $4,000 Health Leadership Group, ECPH, and other stakeholders to define culturally appropriate marketing and media tools for distribution. 2 — Create a project logo and collateral, $8,000 including a graphics package for the Spanish- language cooking show 3 — Review community perspectives data and $8,000 create a Healthy Food Access Policy Social Marketing Campaign. 4 — Develop scripts for Spanish - language TV $5,000 cookin g program. show and Nutrition radio TOTAL (3 years) $25,000