The URL can be used to link to this page

Home My WebLink AboutC12-356 Lewan and Associates Inc. FIRST AMENDMENT TO AGREEMENT BETWEEN EAGLE COUNTY AND LEWAN & ASSOCIATES, INC. THI FIRST AMENDMENT (the "First Amendment ") is made and entered into this 1 day of � i k4 i 4 ( MENDM 2012, between Eagle County, by and through its County Manager (hereinafter referred to as "County ") and Lewan & Associates, Inc., (hereinafter referred to as "Consultant "). WHEREAS, County and Consultant entered into a Master Consulting Agreement dated September 28, 2012 ( "Master Agreement "); and WHEREAS, pursuant to the Master Agreement, the parties anticipated that County might utilize Consultant for other services on an as- needed basis, and that any such additional services would be through a signed amendment to the Master Agreement; and WHEREAS, the County is now desirous of certain additional services and Consultant is willing to perform the same under the terms and conditions of the Master Agreement and this First Amendment; and WHEREAS, County and Consultant wish to amend the terms of the Master Agreement to include certain additional services and compensation provisions. NOW THEREFORE, in consideration of the terms and conditions of the Master Agreement and this First Amendment, the receipt and sufficiency of which is hereby acknowledged, County and Consultant agree that the terms of the Master Agreement shall be amended as follows: 1. Article 1, "Services Provided ", and Exhibit "A" to the Master Agreement shall be amended to include certain additional consulting services as set forth on Exhibit "A ", titled, "6509 E Chasis Replacement ", attached to this First Amendment and incorporated herein by this reference. 2. Article 4, "Remuneration', shall be amended to add the following language: For the Consulting Services set forth in Exhibit "A" to the First Amendment, County shall pay to Consultant the sum of $3,500.00 for consulting services and shall further reimburse Consultant for necessary, associated travel expenses up to $250 per day, not to exceed two days. The total compensation due to Consultant under this First Amendment shall not exceed $4,000.00. 3. County and Consultant agree that, except as expressly altered, modified and changed in this First Amendment, all terms and provisions of the Master Agreement shall remain in full force and effect, and hereby are ratified and confirmed in all respects as of the date hereof. 1 4. This First Amendment shall be binding on the parties hereto, their heirs, executors, successors, and assigns. 5. If any conflict exists between the provisions of this First Amendment and the Master Agreement, the provisions this First Amendment shall control. If any conflict exists between the provisions of this First Amendment and Exhibit A hereto, the provisions of this First Amendment shall control. IN WITNESS WHEREOF, the parties hereto have executed this First Amendment to Agreement the day and year first above written. COUNTY OF EAGLE, STATE OF COLORADO By and through is County Manager By: v ' LEWAN & ASSOCIATES, INC. By: Title: )lA.r2.P� r) ,�A.. 2 6509 E CHASIS REPLACEMENT PROJECT OVERVIEW AND SCOPE The goal of this engagement is to assist. Customer with the following tasks: • Decommissioning of the existing Cisco 6509 chassis • Installation of new Cisco 6509E chassis (migration of existing blades to new chassis) • Configuration of new Cisco 6509E chassis Lewan and Associates will perform the tasks under this SOW using a phased approach, with the tasks and deliverables associated with each phase as follows: PHASE 1: PROJECT KICKOFF MEETING Lewan Project Manager or Consultant will lead a planning and preparation meeting with Customer contacts. During this meeting, Lewan and Associates will confirm Customer readiness and review the agenda points noted below. The agenda for this meeting includes a review of the following: • Scope of the project in this SOW • Customer's existing architecture • Bill(s) of material (BOM(s)) • Project timelines, from start to completion, including critical project completion timing requirements • Customer processes (i.e., change control, maintenance windows) • Customer expectations and key success factors (determined / verified during meeting) • Roles, responsibilities, and points'of contact for Lewan and Customer (determined / verified during meeting. PHASE 2: IMPLEMENTATION Tasks: — • Decommission existing 6509 chassis • Install and configure new Cisco 6509E chassis o Install existing line cards in new chassis o Install existing configuration onto new chassis o Validate configuration of Cisco VSS is working correctly • Day 1 support PHASE 3: PROJECT CLOSEOUT Tasks: • Complete and deliver as built documentation • Review the documentation with Customer EXHIBIT • Transition ongoing support to Customer and Lewan ROC (remote operations center) • Review Customer satisfaction and obtain feedback • Obtain Customer signoff on Project Completion Form (Appendix B) DELIVERABLES The deliverables of this engagement are the following: • As configured documentation and knowledge transfer WORK PREREQUISITES • The Work Prerequisites for services under this SOW are: • Lewan must receive one original copy of this document with an authorized signature • Customer must designate a single point of contact and a backup contact for communications with Lewan personnel. • Upon receipt of the signed authorization, credit approval and a designated contact name, this engagement will commence as specified under the Project Timeline as agreed by both parties. All dates and times are given to serve for the purpose of reference only and will not be used against either party for award of payment or deliverables. PROJECT MANAGEMENT • • The Lewan Project Manager performs the following activities: • Tracking hardware and software shipments and deliveries • Development and maintenance of project schedules and plans • Coordination of weekly / daily status calls with the project team • Managing the development and updating of deliverables • Managing risks and issues CUSTOMER RESPONSIBILITIES • Customer is responsible for the backup of all data and verification of those backups (Le., the ability to fully restore and recover data) prior to commencement of this project. • Lewan requires access to Customer personnel for requirements gathering, scheduling, project status and materials review. • All servers, network devices, and other hardware must have power available, and ready network connectivity, including appropriate name resolution services. • Unless otherwise noted, Customer will perform all operating system activities and new installations /configurations with input from Lewan resources. Lewan will work with Customer project team to conform to internal standards. • As required for the project, Customer will provide root /admin -level access to all servers and other hardware involved for direct assistance from Lewan resources. • Unless otherwise noted, Customer will provide necessary hardware for patch installation; typically • DVD -ROM and /or Internet. • Customer will provide physical access to the systems involved. • Unless otherwise noted, Customer will provide support identifiers for contacting vendor support contracts, and /or provide someone to control and manage the dialog with the vendor support resources. • Unless otherwise noted, Customer will provide necessary license information /documentation to accomplish services. • Customer will provide single point -of- contact for Lewan to coordinate with for this engagement. This person should have knowledge of the target systems, and the authority or timely access to the necessary decision - making authority. • Customer will promptly coordinate and schedule system outages needed for hardware installation, patch installation, and testing, etc. These events will be scheduled to avoid project delays, while minimizing user impact. • Customer will provide adequate work area for Lewan personnel, including electrical power, telephone access, and Internet access for the electronic retrieval of patches, etc. PROJECT COSTS CATEGORY TOTAL COST ($) COMMENTS Consulting Services $3,500 Out - of - Town Travel Expenses Travel is not included in the Fixed Cost Pricing • Billing for this project will take place via monthly progress payments based on percentage complete (based on calendar month). CONSIDERATIONS When working in, maintaining or resolving issues in an existing IT environment, there is always the risk of data loss due to the failure of equipment or software. Lewan & Associates will do everything feasible to prevent any loss of data, as well as make effort to avoid system failure or downtime. Lewan & Associates cannot be held liable or accountable for the loss of data or cost of reconstruction should they occur during the course of this agreement. We recommend that customers create, verify, and maintain backup copies of all data prior to services being rendered. Lewan & Associates is rendering services in an advisory and service capacity. Lewan personnel strictly adhere to the licensing terms and conditions of all manufacturers' license agreements. Our responsibilities for installing software and hardware, and for product warranties, are limited to the manufacturer's specifications and terms. Technology advances have created an environment where many manufacturers as well as vendors do not have the opportunity to test every possible combination of hardware and software. Lewan & Associates has established key vendor relationships with hardware and software vendors to ensure the highest level of technical support in order to resolve complex issues. Lewan Systems Engineers will utilize all levels of technical support to ensure that services are performed effectively and efficiently. Our Systems Engineers will provide ongoing communications with Customer regarding unresolved or complex issues and additional time that may be required to resolve them. Lewan will provide no charge warranty support via 'telephone or e-mail for services performed by us for thirty (30) days after each SOW has been completed. This support is limited to problem determination and resolution related exclusively to workmanship issues performed by Lewan and does not include training, technical skills transfer, or application support, unless otherwise agreed to within the • SOW. Requests for on -site support or remote access will be provided with a one -hour minimum, unless otherwise defined within the SOW. STATEMENT OF WORK CHANGES AND 1 OR ADDITIONS LEWAN OFFERS A WIDE VARIETY OF CONSULTING AND ENGINEERING SERVICES. WE WILL PARTNER WITH YOUR COMPANY TO HELP YOU MEET EVERY BUSINESS OBJECTIVE POSSIBLE. PLEASE MAKE US AWARE OF ANY CHANGES AND / OR ADDITIONS TO THIS SOW OR TO YOUR BUSINESS NEEDS. UPON IDENTIFICATION OF POTENTIAL SCOPE CHANGES, CUSTOMER AND LEWAN WILL AGREE ON THE COURSE OF ACTION. AS APPROPRIATE, LEWAN WILL THEN PROCEED TO GENERATE A NEW SOW OR CHANGE CONTROL DOCUMENT