HomeMy WebLinkAboutC12-327 Lewan & Associates r + MASTER CONSULTING AGREEMENT BETWEEN EAGLE COUNTY, COLORADO and LEWAN & ASSOCIATES, INC. This Master Consulting Agreement ( "Agreement ") dated as of this Agth' day of 6 e timbtr ,2010 , is between the County of Eagle, State of Colorado, a body corporate and po itic, by and through its Board of County Commissioners ( "County "), and Lewan & Associates, Inc., with a mailing address of 1400 South Colorado Blvd, Denver, CO 80222 ( "Consultant "). WHEREAS, the County is in need of a company to provide the services outlined in Section 1.1 hereunder; and WHEREAS, Consultant has represented that it has the experience and knowledge in the subject matter necessary to carry out the services outlined in Section 1.1 hereunder; and WHEREAS, County wishes to hire Consultant to perform the tasks associated with such services outlined in Section 1.1 hereunder; and WHEREAS, County and Consultant intend by this Agreement to set forth the scope of the responsibilities of the Consultant in connection with the services and related terms and conditions to govern the relationship between Consultant and County in connection with the services. Agreement Therefore, based upon the representations by Consultant set forth in the foregoing recitals, for good and valuable consideration, including the promises set forth herein, the parties agree to the following: 1. Services Provided: • 1. The Consultant will provide the consulting services as more particularly set forth in the attached Exhibit "A," (hereinafter called "Consulting Services ") incorporated herein by reference. The Consulting Services are generally described as providing information technology consulting and support. 1.2 It is anticipated or possible that County will utilize Consultant for other services on an as- needed basis. Any such additional services will be through a signed written amendment 0199-4 to this Master Consulting Agreement. Consultant shall not perform any additional services without an executed amendment. Such amendment will set forth the scope of work for the additional services. Except as may be expressly altered by the amendment, all terms and conditions of this Master Consulting Agreement shall control. To the extent the terms and conditions of this Agreement may conflict with Exhibit "A" or any future exhibits or amendments, the terms and conditions of this Agreement shall control. 1.3 The Consultant agrees that Consultant will not knowingly enter into any consulting arrangements with third parties that will conflict in any manner with the Consulting Services. 1.4 Consultant has given the County a proposal for performing the Services and represented that it has the expertise and personnel necessary to properly and timely perform the Services. 2. Term of Agreement 2.1 This Agreement shall commence on the agreement date and, subject to the provisions of Section 2.2 hereof, shall continue in full force and effect for a period of 1 year commencing with the effective date of this Agreement. This Agreement may be extended beyond the time referred to in this Section 2.1 on terms and conditions as may be mutually agreed between the parties hereto. 2.2 This Agreement may be terminated by either party for any other reason with 15 days written notice, with or without cause, and without penalty whatsoever therefore. 2.3 In the event of any termination of this Agreement, Consultant shall be compensated for all incurred costs and hours of work then satisfactorily completed, plus approved expenses. 3. Independent Contractor: 3.1 With respect to the provision of the Consulting Services hereunder, Consultant acknowledges that Consultant is an independent contractor providing Consulting Services to the County. Nothing in this Agreement shall be deemed to make Consultant an agent, employee, partner or representative of County. 3.2 The Consultant shall not have the authority to, and will not make any commitments or enter into any agreement with any party on behalf of County without the written consent of the Board of County Commissioners. 3.3 The Consultant will maintain workman's compensation and unemployment insurance as required by law; commercial auto coverage, commercial general liability and errors and omissions insurance each with limits of not less than $1,000,000 per occurrence 4. Remuneration: 2 4.1 For the Consulting Services provided hereunder, County shall pay to the Consultant a fee as set forth in the attached Exhibit "A." Consultant will not be entitled to bill at overtime and/or double time rates for work done outside of normal business hours unless specifically authorized to do so by County. In the event the Consultant's Services include reimbursable expenses, the County must approve such reimbursable expenses in advance and such expenses shall be billed at cost without mark up. Fees for any additional services will be as set forth in an executed addendum between the parties. Fees will be paid within thirty (30) days of receipt of a proper and accurate invoice from Consultant respecting Consulting Services. The invoice shall include a description of services performed. Upon request, Consultant shall provide County with such other supporting information as County may request. 4.2 County will not withhold any taxes from monies paid to the Consultant hereunder and Consultant agrees to be solely responsible for the accurate reporting and payment of any taxes related to payments made pursuant to the terms of this Agreement. 4.3 Notwithstanding anything to the contrary contained in this Agreement, no charges shall be made to the County nor shall any payment be made to the Consultant in excess of the amount for any work done without the written approval in accordance with a budget adopted by the Board in accordance with provisions of the Colorado Revised Statutes. Moreover, the parties agree that the County is a governmental entity and that all obligations beyond the current fiscal year are subject to funds being budgeted and appropriated. 5. Ownership of Documents: All documents (including electronic files) which are obtained during or prepared, either partially or wholly, in the performance of the Services shall remain the property of the County and are to be delivered to County before final payment is made to Consultant or upon earlier termination of this Agreement. 6. Indemnification: Within the limits allowed by law, Consultant shall indemnify County for, and hold and defend the County and its officials, boards, officers, principals and employees harmless from, all costs, claims and expenses, including reasonable attorney's fees, arising from claims of any nature whatsoever made by any person in connection with the negligent acts or omissions of, or presentations by, the Consultant in violation of the terms and conditions of this Agreement. This indemnification shall not apply to claims by third parties against the County to the extent that the County is liable to such third party for such claim without regard to the involvement of the Consultant. 7. Consultant's Professional Level of Care: 3 consultant shall be responsible for the completeness and accuracy of the Consulting Services, including all supporting data and other documents prepared or compiled in performance of the Services, and shall correct, at its sole expense, all significant errors and omissions therein. Consultant shall perform the Consulting Services in a skillful, professional and competent manner and in accordance with the standard of care, skill and diligence applicable to consultants, with respect to similar services, in this area at this time. 8. No Assignment: The parties to this Agreement recognize that the Consulting Services to be provided pursuant to this Agreement are professional in nature and that in entering into this Agreement County is relying upon the professional services and reputation of Consultant and its approved subcontractors. Therefore, neither Consultant nor its subcontractors may assign its interest in this Agreement or in its subcontract, including the assignment of any rights or delegation of any obligations provided therein, without the prior written consent of County, which consent County may withhold in its sole discretion. Except as so provided, this Agreement shall be binding on and inure to the benefit of the parties hereto, and their respective successors and assigns, and shall not be deemed to be for the benefit of or enforceable by any third party. Unless specifically stated to the contrary in any written consent to an assignment, no assignment will release or discharge the assignor om any duty or responsibility under the Agreement. 9. otices: 9.1 y notice and all written communications required under this Agreement shall be given writing by personal delivery, facsimile or U.S. Mail to the other party at the following ddresses: (. Eagle County Innovation and Technology Director 500 Broadway PO Box 850 Eagle, CO 81631 Telephone: 970-328-3581 Facsimile: 970 - 328 -3599 with a copy to: Eagle County Attorney's Office 500 Broadway PO Box 850 Eagle, CO 81631 (, I Lewan & Associates, Inc. 4 Attn: Kenneth Long 1400 South Colorado Blvd Denver, Colorado 80222 9.2 Notices shall be deemed given on the date of delivery; on the date the facsimile is transmitted and confirmed received or, if transmitted after normal business hours, on the next business day after transmission, provided that a paper copy is mailed the same date; or three days after the date of deposit, first class postage prepaid, in an official depository of the U.S. Postal Service. 10. Jurisdiction and Confidentiality: 10.1 This Agreement shall be interpreted in accordance with the laws of the State of Colorado and the parties hereby agree to submit to the jurisdiction of the courts thereof. Venue shall be in the Fifth Judicial District for the State of Colorado. 10.2 The Consultant and County acknowledge that, during the term of this Agreement and in the course of the Consultant rendering the Consulting Services, the Consultant and County may acquire knowledge of the business operations of the other party not generally known deemed confidential. The parties shall not disclose, use, publish or otherwise reveal, either directly or through another, to any person, firm or corporation, any such confidential knowledge or information and shall retain all knowledge and information which he has acquired as the result of this Agreement in trust in a fiduciary capacity for the sole benefit of the other party during the term of this Agreement, and for a period of five (5) years following termination of this Agreement. Any such information must be marked as confidential. The parties recognize that the County is subject to the Colorado Open Records Act and nothing herein shall preclude a release of information that is subject to the same. 11. Miscellaneous: 11.1 This Agreement constitutes the entire Agreement between the parties related to its subject matter. It supersedes all prior proposals, agreements and understandings. 11.2 This Agreement is personal to the Consultant and may not be assigned by Consultant. 11.3 This Agreement does not and shall not be deemed to confer upon or grant to any third party any right enforceable at law or equity arising out of any term, covenant, or condition herein or the breach thereof. 5 IN WITNESS WHEREOF, the parties hereto have executed this Agreement the day and year first above written. COUNTY OF EAGLE, STATE OF COLORADO, By and Through Its COUNTY MANAGER y: Keith Montag Lewan and Associates, Inc. B,, � Todd Johnson Sep 21 2012 2:48 PM Title VP of nology Services 6 Exhibit A - Apple iPad impact study Statement of Work Project Overview and Scope The County has requested that Consultant assist with investigating integration of Apple iPads into a Microsoft Active Directory / Cisco based business networking environment. Primary areas of emphasis involve approaching secure wireless access, possible VLAN sequestering of iPad traffic, iPad printing to domain or IP printers, Active Directory file share access, Mobile Device Management tools, RDP or remote access, VPN access from off site, application delivery, etc. It is unclear what server based business applications the County may wish to access with iPads moving forward. At this stage, the County simply wants to be prepared and proactive with the inevitable introduction of Apple iPads or similar tablet devices into their secured network environment. The County wants to understand what they need to know in order to connect tablet devices securely, manage devices effectively, and to deliver applications or connectivity to appropriate resources. At present, the County is uncertain to what extent other tablet based devices beyond Apple iPads may be utilized in their environment in the future. Deliverables The deliverables of this engagement involve providing recommendations, and to the extent feasible, a working model implemented on a single iPad involving solutions focused on all of the following: • Secure wireless LAN connectivity to existing Cisco wireless infrastructure. • Network domain authentication and resource access. • Network file share access to Microsoft Windows file server. • Network printer configuration. • Secure remote network connectivity through existing Cisco ASA. • iPad Mobile Device Management recommendations. • Other security focused recommendations Project Costs Time - and - Materials projects are by nature estimated (and not fixed). Unforeseen issues do arise in many situations that will add time to the project. When an overage is discovered or anticipated, the County will be notified as early as practical. Estimated cost for Lewan consulting services: Resource / Category Basis Total Cost ($) Comments Consultant 14 hours @ $175 / $2,450 hour Project Manager 2 hours @ $165 / $330 hour Total Services $2,780 • Billing for this project will take place monthly, typically on or about the last day of the calendar month based on the number of hours worked and the hourly rate for services. Exhibit A - Apple iPad impact study Statement of Work Additional notes: • Any work performed outside of the scope of this SOW will be billed at rates negotiated separately. • Product related to the services in this SOW will be invoiced upon receipt by Customer, payable according to the terms on the product invoice(s). • A one -way trip charge will be billed to Customer at the hourly rate for the SE or Project Manager. All travel time will be assessed from the Lewan office at 1400 S. Colorado Boulevard, Denver CO 80222 to the Customer location. Standard rates will apply to business -hours travel, and over -time and double -time rates will apply as noted below. There is a minimum 15- minute trip charge. These trip charges are included in the fixed fee or estimated costs stated in this SOW. • Travel expenses for this SOW such as hotel, airfare, rental car, meals, etc. for out of town travel will be billed separately as incurred. • This SOW does not include any formal classroom -based training. Any time spent training Customer will be billed at a separately negotiated rate or outlined in Customer's Lewan Pricing Agreement. Project Timeline and Schedule Changes All dates unless agreed upon in advance are subject to change. A minimum of a two -week notice may be required to schedule resources. • Once this service has been scheduled, any changes to the schedule must occur at least 8 calendar days prior to the schedule date. If Customer reschedules this service within 7 days or less prior to the schedule date, there will be a rescheduling fee not to exceed 25% of the Customer price for the services. Considerations When working in, maintaining or resolving issues in an existing IT environment, there is always the risk of data loss due to the failure of equipment or software. Lewan & Associates will do everything feasible to prevent any loss of data, as well as make effort to avoid system failure or downtime. Lewan & Associates cannot be held liable or accountable for the loss of data or cost of reconstruction should they occur during the course of this agreement. We recommend that customers create, verify, and maintain backup copies of all data prior to services being rendered. Lewan & Associates is rendering services in an advisory and service capacity. Lewan personnel strictly adhere to the licensing terms and conditions of all manufacturers' license agreements. Our responsibilities for installing software and hardware, and for product warranties, are limited to the manufacturer's specifications and terms. Technology advances have created an environment where many manufacturers as well as vendors do not have the opportunity to test every possible combination of hardware and software. Lewan & Associates has established key vendor relationships with hardware and software vendors to ensure the highest level of technical support in order to resolve complex issues. Lewan Systems Engineers will utilize all levels of technical support to ensure that services are performed effectively and efficiently. Our Systems Engineers will provide ongoing communications with Customer regarding unresolved or complex issues and additional time that may be required to resolve them. Exhibit A - Apple iPad impact study Statement of Work Lewan will provide no charge warranty support via telephone or e-mail for services performed by us for thirty (30) days after each SOW has been completed. This support is limited to problem determination and resolution related exclusively to workmanship issues performed by Lewan and does not include training, technical skills transfer, or application support, unless otherwise agreed to within the SOW. Requests for on -site support or remote access will be provided with a one -hour minimum, unless otherwise defined within the SOW. Support Calls Requests for support should be made through the Remote Operations Center (ROC) at 888 - LEWAN88 (888- 539 -2688) or support@I Hours of normal operation are Monday through Friday, 8:OOam - 5:OOpm (excluding company holidays). A message can be left outside the normal hours of operation and will be returned the next business day. Statement of Work Changes and / or Additions Lewan offers a wide variety of consulting and engineering services. We will partner with your Company to help you meet every business objective possible. Please make us aware of any changes and / or additions to this SOW or to your business needs. Upon identification of potential scope changes, Customer and Lewan will agree on the course of action.