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HomeMy WebLinkAboutC12-137 ACT Teleconfererncing Services COPtFEREtICIAtC MAKING DISTANCE OBSOLETE April 3, 2012 Eagle County Government P.O. Box 850 Eagle CO 81631 ACT Teleconferencing Services, Inc. (ACT), in partnership with ADVODA Communications Inc. (ADVODA), is pleased to welcome Eagle County Government as a new use r of AC T Teleconferencing services. This letter serves as an acknowledgement of understanding for use of ACT Services between ACT and Eagle County Government which authorizes ACT to provide Eagle County Government with co nferencing /communication se rvices at the rates described in the attached schedule. The rates listed are for standard services as outlined in the pr oduct o ffering docu mentation. A dditional ch arges may appl y f or adj ustments or additions that occur during the execution of these services. Before using any services provided by ACT Teleconferencing, Eagle County Government needs to acknowledge there receipt of ACT's Terms and Conditions, which are attached for your review. Eagle County Government 's use of su ch se rvices will co nfirm Eagle C ounty Government's agreement to be bound by the Terms and Conditions and agreement to pay for services used by company and billed by ACT at the rates defined on the attached rate sheet. This is not a contract for a fixed period and or for a given amount of usage. Client will only be bi Iled f or act ual use . A ccount co des can be se t up for i ndividuals within an organization. All that is required is a list of names and your authorization to bill their usage under your account. Upon receipt of this signed acknowledgement, we will generate an account with log in and pass code information in your name and /or in the names provided by you via return Email. Very Truly Yours, Ron Dunworth President ADVODA Communications rdunworth(a�advoda.com 720 - 227 -0340 Signature: Date: ��� � — Printed Name: a v\- Title: �r 7 :+0 Proprietary and Confidential Rev Y Terms and Conditions Before ordering any services ( "Services ") provided by ACT . Teleconferencing Inc. or any one of its subsidiaries (ACT), customers must agree to the following Terms and Conditions (T &C). Your order or use of such services will confirm your agreement to be bound by the T &C. Term. ACT will provide services to Customer under these Terms and Conditions and for the price set forth in the attached pricing schedule for a period of _12_ months, beginning on the date Customer signs and returns attached Agreement Letter to ACT. All stated prices are exclusive of any taxes, regulatory fees, fees and duties, or other amounts which the Customer may be responsible to pay if required by law. ACT may change its pricing with thirty (30) days notification to the Customer. ACT will provide services to Eagle County on an as needed basis and Eagle County can di scontinue us e of A CT s ervices at any t ime f or any r eason w ithout pe nalty. Notwithstanding t he foregoing, ACT may terminate services earlier if Customer fails to abide by the terms and conditions set forth herein. Payment. ACT will invoice customers once a month for services rendered. Customers must pay all invoices upon receipt, unless otherwise agreed in writing If a customer fails to pay the full amount of the invoice within 30 days, ACT will charge the customer a finance charge of 1.5% per month, or the legal maximum, whichever is lower. ACT reserves the right to correct and receive payment for any errors on its invoices for up to one year after the date of the incorrect invoice Suspension of Services. In the event that payment in full is not received from customer within forty -five (45) days following the due date, ACT shall have the right, after giving the customer ten (10) days prior notice, to suspend all or any portion of services to customer. ACT may continue suspension until such time as customer has paid in full all charges then due, including any late fees thereon specified herein. ACT may immediately suspend all services, in whole or i n par t, i f A CT d etermines t hat p roviding such services pursuant t o t his A greement v iolates t he Communications Act of 1934, as amended, or that the imposition of any rule makes ACT's performance under this Agreement commercially impracticable. Communications and Content. Customers using ACT's services are responsible forthe content of any and al I communications over such services. In using ACT's services, customers agree that they will not use such services to engage in any criminal or otherwise illegal activities, to violate any intellectual property rights of any party, or to communicate any defamatory, obscene, pornographic, harassing, or threatening or other offensive messages or materials. Customer Accounts. Customers are responsible for maintaining the confidentiality of all information related to their accounts, i ncluding, but not I imited t o, any ac count nu mbers, pa sscodes or us er nam es. C ustomers ac cept a II responsibility and liability for all activity related to their accounts, whether the activity is known or unknown, legal or illegal. A CT i s not I iable for any I oss t hat its c ustomers may i ncur as a r esult of any una uthorized u se of their accounts, whether that use is with or without their knowledge. ACT reserves the right to refuse service, cancel orders or t erminate a n account i n i ts s ole discretion. A CT does not market its services to those under the age of 18. Services to any customers under the age of 18 shall be billed to and with the consent of a parent or guardian. Force Majeure. ACT s hall not be I iable to c ustomers for any per iod of de lay i n t he de livery of i ts conferencing services directly caused by any event beyond its reasonable control and without its fault or negligence ( "Force Majeure"), including, but not limited to, acts of nature, war, civil disorder, prohibitions or orders issued by public authorities; restrictions imposed by legislation; strikes or lockouts; or fire, lightning, inclement weather, explosions, terrorist acts, external network failure, extended power blackouts or epidemics, provided ACT shall have first given customer notice as soon as practicable after becoming aware that such delay was likely to occur. Intellectual Property. Intellectual P roperty m eans any i nvention, pat ent, s ervice m ark, t rademark, t rade s ecret, copyright, know -how, software (including, but not limited to, source code and object code), process, procedure, network design, system design, platform development, customer information or other proprietary information which is owned, developed or used by ACT in providing information through its website, in providing conferencing services or in fulfilling any other obligations to its customers. All Intellectual P roperty developed by ACT for ACT's use i n the provision of services or information to customers or potential customers shall remain the exclusive property of ACT. Unless explicitly stated otherwise, nothing in ACT's website or in any agreement with any entity shall be construed as a gr ant t o t hat en tity of any ow nership r ight or I icense r ight t herein, w hether ex press or i mplied. S ubject t o t his provision, how ever, a no n- exclusive, r evocable, no n- transferable I icense i s gr anted t o customers solely f or t he purpose of accessing and using ACT's online services. T his limited license will terminate upon the termination of ACT's relationship with the customer. Proprietary and Confidential Rev Y Indemnification. To the extent allowable by law, Customer shall defend, indemnify and hold harmless ACT and its affiliates, officers, agen is an d employees from any third -party c laims, 1 osses, s uits, a ctions, da mages, aw ards, settlements, penalties, and expenses ( including fees and disbursements of counsel) which a rise from any use of ACT's services, from any breach of these Terms and Conditions or from any infringement of any intellectual property right. Disclaimer of Warranties & Limitation of Liability. ACTS FAILURE TO PROVIDE SERVICES DUE TO OPERATOR ERROR, FAILURE OF EQUIPMENT OR TRANSMISSION SERVICES, OR FORCE MAJEURE SHALL RESULT IN A CREDIT. THE APPLICABLE CREDIT SHALL BE D ETERMINED BY MULTIPLYING THE APPLICABLE MINUTE CHARGE FOR S UCH SERVICES BY THE N UMBER OF MINUTES 0 R P ORTION THEREOF (ROUNDED TO THE N EAREST F ULL MINUTE) TH AT SUCH FAILURE OCCURRED. THE FOREGOING REMEDY IS THE EXCLUSIVE REMEDY TO CUSTOMER FOR ANY FAILURE BY ACT TO PROVIDE SERVICES AS AGREED. IN ANY EVENT, ACT'S MAXIMUM LIABILITY FOR SUCH CREDIT SHALL BE EQ UAL TO THE TOTAL INVOICED CHARGES FOR THE CALL AFFECTED BY SUCH FAILURE. UNLESS OTHERWISE AGREED IN WRITING, ACT EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND REGARDING ITS SERVICES, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, TITLE, OR FITNESS FOR A PARTICULAR PURPOSE. ACT DOES NOT WARRANT OR REPRESENT THAT ITS SERVICES WILL BE FREE FROM ERROR. IN NO EVENT WILL ACT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR SPECIAL DAMAGES CAUSED BY THE CUSTOMER'S ACTS OR OMISSIONS OR FAILURE TO PERFORM ITS OBLIGATIONS HEREUNDER, OR FOR ANY LOST PROFITS OR LOSS OF GOODWILL, EVEN IF ACT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Applicable Law. These T erms and C onditions and al I causes of a ction ar ising o ut of t his t hese T erms an d Conditions shall be governed by the laws of the State of Colorado. ACT and its customers specifically disclaim the U.N. Convention on Contracts for the International Sale of Goods. Enforceability. The validity or enforceability for any reason of any provision of the Terms and Conditions shall not prejudice or affect the validity or enforceability of any other provision. Proprietary and Confidential Rev Y , I On Demand /Reservationless Audio Conferencing Rates and Chrages (Per Caller, Per Minute for each CaII Placed In) Local Access United States $ 0.060 Canada $ 0.100 Toll Free /Free Phone Access United States $ 0.060 Canada $ 0.113 Puerto Rico $ 0.167 Brazil $ 0.200 I Mexico $ 0.247 to Argentina $ 0.347 ' Ecuador $ 0.433 Venezuela $ 0.433 < Chile $ 0.473 Colombia $ 0.473 Jamaica $ 0.500 Peru $ 0.500 Costa Rica $ 0.553 Dominican Republic $ 0.553 Uruguay $ 0.553 Panama $ 0.693 Cayman Islands $ 0.693 Local Access Hong Kong $ 0.060 Australia $ 0.100 Japan $ 0.153 Malaysia $ 0.153 New Zealand $ 0.153 Singapore $ 0.153 C South Korea $ 0.153 p Taiwan $ 0.153 China duo $ 0.321 C Toll Free /Free Phone Access Singapore $ 0.100 Australia $ 0.107 c ( o Malaysia $ 0.107 a New Zealand ra $ 0.133 'va South Korea $ 0.133 Q Hong Kong $ 0.147 Japan $ 0.267 Thailand $ 0.287 Taiwan $ 0.293 India $ 0.393 China $ 0.413 Indonesia $ 0.573 Sri Lanka $ 0.687 Philippines $ 0.409 Vietnam $ 1.171 Proprietary and Confidential Rev Y Local Access United Kingdom $ 0.060 Austria $ 0.080 Belgium $ 0.080 Denmark $ 0.080 France $ 0.080 Germany $ 0.080 Ireland $ 0.080 Italy $ 0.080 Netherlands $ 0.080 Spain $ 0.080 Sweden $ 0.080 Switzerland $ 0.080 Hungary $ 0.120 Luxembourg $ 0.120 Czech Republic $ 0.127 Finland $ 0.127 Norway $ 0.127 India $ 0.264 Poland $ 0.161 Toll Free /Free Phone Access United Kingdom $ 0.087 E Austria $ 0.140 G Belgium $ 0.140 Denmark $ 0.140 co Finland a $ 0.140 Q France $ 0.140 UJ Germany $ 0.140 Ireland $ 0.140 Italy $ 0.140 Luxembourg $ 0.140 Netherlands $ 0.140 Norway $ 0.140 Portugal $ 0.140 Spain $ 0.140 Sweden $ 0.140 Hungary $ 0.180 Russia $ 0.180 Switzerland $ 0.180 Bulgaria $ 0.213 Czech Republic $ 0.213 Estonia $ 0.213 South Africa $ 0.220 Cyprus $ 0.260 Greece $ 0.260 Iceland $ 0.260 Israel $ 0.260 Latvia $ 0.260 Lithuania $ 0.260 Poland $ 0.260 Slovakia $ 0.260 Slovenia $ 0.260 Proprietary and Confidential Rev Y Germany Mobile Origination $ 0.345 Monaco $ 0.433 Romania $ 0.433 Spain Mobile Origination $ 0.451 Croatia $ 0.473 Italy Mobile Origination $ 0.519 Belgium Mobile Origination $ 0.557 Oman $ 0.593 Saudi Arabia $ 0.593 United Arab Emirates $ 0.593 Netherlands Mobile Origination $ 0.665 Ireland Mobile Origination $ 0.423 Denmark Mobile $ 0.752 France Mobile $ 0.140 Austria Mobile $ 0.423 Poland Mobile $ 0.585 Portugal Mobile $ 0.481 Sweden Mobile $ 0.388 Switzerland Mobile $ 0.523 Turkey $ 0.504 Ukraine $ 0.449 GBL Link Line Charge $ 0.057 Dial Out Pricing (not including Bridging) (Per Caller, Per Minute for each Call Placed Out) Dial From Asia Pac Europe Americas Dial Out To Argentina $ 0.2119 1.2000 $ 0.2192 Australia $ 0.1051 0.2460 $ 0.0785 Austria $ 0.0933 0.1335 $ 0.1915 Belgium $ 0.0933 0.1335 $ 0.1915 Brazil $ 0.2311 1.0500 $ 0.1881 Canada $ 0.0700 0.1119 $ 0.0500 Chile $ 0.0795 0.8925 $ 0.1571 China $ 0.1751 1.4400 $ 0.4529 Colombia $ 0.2504 1.1700 $ 0.2192 Costa Rica $ 0.2181 1.1625 $ 1.8731 Czech Republic $ 0.1540 0.5100 $ 1.1164 Denmark $ 0.0933 0.1335 $ 0.1915 Finland $ 0.0771 0.2700 $ 1.5477 Proprietary and Confidential Rev Y • France $ 0.0933 0.1335 $ 0.1915 Germany $ 0.0933 0.1335 $ 0.1915 Greece $ 0.1540 0.5100 $ 1.1164 Hong Kong $ 0.0933 0.1425 $ 0.0785 Hungary $ 0.1925 0.4647 $ 2.0265 Iceland $ 0.1187 0.6271 $ 1.9860 India $ 1.0908 1.2900 $ 0.8007 Indonesia $ 0.2451 1.3500 $ 3.1041 Ireland $ 0.0817 0.1545 $ 0.1915 Israel $ 0.1348 0.5925 $ 2.4277 Italy $ 0.0933 0.1335 $ 0.1915 Japan $ 0.1051 0.2085 $ 0.1915 Korea (South) $ 0.0817 0.9451 $ 2.3984 Latvia $ 0.5659 0.8191 $ 3.4407 Lithuania $ 0.3915 0.9420 $ 3.4407 Luxembourg $ 0.0931 0.2479 $ 1.6539 Malaysia $ 0.1167 0.7800 $ 1.3576 Mexico $ 0.3208 0.9000 $ 0.1959 Netherlands $ 0.0933 0.1335 $ 0.1915 New Zealand $ 0.0671 0.3833 $ 0.1856 Norway $ 0.0933 0.1335 $ 0.1915 Panama $ 0.4364 1.4304 $ 0.3451 Peru $ 0.3561 1.5600 $ 2.3389 Philippines $ 0.3500 0.9000 $ 0.4529 Poland $ 0.1733 0.5671 $ 2.2855 Portugal $ 0.0867 0.5100 $ 2.1344 Romania $ 0.4235 0.9000 $ 3.0955 Russia /Moscow $ 0.3979 0.7500 $ 3.4407 Proprietary and Confidential Rev Y Saudi Arabia $ 0.6064 1.4160 $ 2.3571 Singapore $ 0.0671 0.3833 $ 0.1856 Slovakia $ 0.2439 0.5865 $ 1.9688 South Africa $ 0.2917 0.6525 $ 1.9007 Spain $ 0.0933 0.1335 $ 0.1915 Sweden $ 0.0933 0.1335 $ 0.1915 Switzerland $ 0.0933 0.1335 $ 0.1915 Taiwan $ 0.1167 0.7800 $ 1.3576 Thailand $ 0.3733 1.3500 $ 0.4961 UAE $ 0.3848 1.0351 $ 2.2207 United Kingdom $ 0.0641 0.0600 $ 0.0656 USA $ 0.0641 0.0897 $ 0.0629 Venezuela $ 0.4985 0.9000 $ 1.3744 ZONE 1 $ 0.2561 0.6516 $ 2.2929 ZONE 2 $ 0.4513 0.7061 $ 2.0980 ZONE 3 $ 0.5053 0.5835 $ 2.9381 ZONE 4 $ 0.4909 0.8737 $ 3.3451 ZONE 5 $ 0.7561 1.4973 $ 4.7969 ZONE 6 $ 0.6104 1.0667 $ 4.0509 ZONE DEFINITIONS Albania, Andorra, Bosnia - Herzegovinia, Bulgaria, Croatia, Cyprus, Faroe Islands, Gibraltar, Liechtenstein, Macedonia, Malta, Monaco, San Marino, Slovenia, Turkey, Vatican City Zone 1 Anguilla, Antigua & Barbuda, Antilles (Netherlands), Aruba, Bahamas, Barbados, Belize, Bolivia, Cuba,Dominica, Dominican Republic, Ecuador, El Salvador, Falkland Islands, Grenada, Guadelupe, Guantanamo, Guatemala, Haiti, Honduras, Jamaica, Martinique, Montserrat, Nicaragua, Paraguay, Puerto Rico, St Kitts & Nevis, St Lucia, St Pierre /Miquelon, St Vincent & Grenadine, Suriname, Trinidad & Tobago, Turks & Caicos Island, Uruguay, Virgin Islands (UK), Virgin Islands (US) Zone 2 Algeria, Libya, Morocco, Tunisia Zone 3 Armenia, Azerbaijan, Bahrain, Belarus, Estonia, Georgia, Kazakhstan, Kuwait, Kyrgyzstan, Moldova, Oman, Qatar, Serbia & Montenegro, Tajikistan, Turkmenistan, Ukraine, Uzbekistan, Yemen Zone 4 Proprietary and Confidential Rev Y Afghanistan, Antartica- Casey, Bangladesh, Bhutan, Brunei - Darussalem, Cambodia, Christmas Island, Cocos Island, Cook Islands, Diego Garcia, East Timor, Fiji, French Polynesia, Greenland, Guam, Iran, Iraq, Jordan, Kiribati, Korea (North), Laos, Lebanon, Macao, Maldives, Marshall Islands, Micronesia, Mongolia, Nauru, Nepal, New Caledonia, Niue, Norfolk Islands, Northern Marianas, Pakistan, Palau, Papua New Guinea, Samoa (USA), Samoa (Western), Solomon Islands, Sri Lanka, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Zone 5 Angola, Ascension Island, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde Islands, Central African Republic, Chad, Comoros, Congo, Cote d'Ivoire, Djibouti, Equatorial Guinea, Eritrea, Ethiopia, French Guiana, Gabon, Gambia, Ghana, Guinea, Guinea - Bissau, Guyana, Kenya, Lesotho, Liberia, Madagascar, Malawi, Mali, Mauritania, Mauritius, Mayotte, Mozambique, Myanmar, Namibia, Niger, Nigeria, Reunion Islands, Rwanda, Sao Tome & Principe, Senegal, Seychelles Island, Sierra Leone, Somali Republic, St Helena, Sudan, Swaziland, Syria, Tanzania, Togo, Uganda, Zaire, Zambia, Zimbabwe Zone 6 On Demand /Reservationless Web Conferencing Options (Per Caller, Per Minute for each Web Participant): Per Minute Pricing $0.18 Recording (per minute) Web Rate Unlimited /Flat Rate Pricing MONTHLY Maximum Attendees = 15 $47.50 Maximum Attendees = 25 $65.00 Maximum Attendees = 150 $103.75 Unlimited /Flat Rate Pricing ANNUAL Maximum Attendees = 15 $473.75 Maximum Attendees = 25 $711.25 Maximum Attendees = 150 $1,088.75 Proprietary and Confidential Rev Y