HomeMy WebLinkAboutC10-336 Google Message Discovery Licenses and Postini Implementation 114 Slp a TEM PUSNc�VA fi•Lx F t7?t3Mi`� s...: .a. imanm.. d n..w.:., Tempus Nova, Inc. Statewide Internet Portal Authority STATEMENT OF WORK Customer: Eagle County Project: Google Message Discovery (GMD) Licenses & Postini Implementation SOW Reference /Client Number: 11.30.2010.Eagle -GMD SOW Effective Date: November 30, 2010 This Statement of Work (SOW) is governed by laws of the State of Colorado and shall be between the Statewide Internet Portal Authority (SIPA) and the customer as listed above (Eagle County). This statement of work is permissible under the COPE Master Contract to Support SaaS Collaboration, Office Productivity, & Email between SIPA and Tempus Nova, Inc. (Tempus Nova or TN). Nothing contained herein shall obligate or bind Eagle County to the terms and conditions of the COPE Master Contract. SIPA's signature is required for work to be agreed to and performed under this agreement. All work provided under this SOW is listed as Services and is provided subject to the terms and conditions as described in'this SOW. Any changes to the scope or terms of this SOW shall be submitted and approved in writing by all parties. Eagle County is contracting through SIPA for the Services described herein. Purchase orders, amounts payable, and contractual correspondence related to this SOW shall be sent to: The Statewide Internet Portal Authority (SIPA) ATTN: Kathy Gappinger 633 17 Street, Suite 1610 Denver, CO 80202 SIPA shall be responsible to ensure that Tempus Nova performs its obligations in accordance with this SOW. 1. Contact Information Each party agrees that the respective Project Managers listed below have full authority to direct and provide feedback relating to the project described in this SOW. Either party may change its Project Manager at any time, upon written notice to the other party to ensure effective, seamless communication or collaboration is maintained for the duration of this project. Customer Project Manager Tempus Nova Account Manager Scott Lingle Didi Dellanno Phone: 970- 328 -3581 303 - 756 -3444 W Scott.Iingle(eaglecountv.us didiPtempusnova.com Customer Facility Address Eagle County 500 Broadway P.O. Box 850 Eagle, Colorado 81631 -0850 SIPA Contact John D. Conley, Executive Director 633 17 Street, Suite 1610 Denver, CO 80202 303 - 866 -3992 jconlevt www.colorado.gov Eagle County GMD 450 Licenses SOW 11 -30-10 - - Page 1 of 5 Cto -3 2. Project Soope A. Description This Statement of Work describes the project scope. Eagle County is requesting 450 Google Message Discovery (GMD licenses with .0 years of archiving together with Professional Services to setup and configure the Postini environment needed for archiving and eDiscovery. The following section describe the activities Tempus Nova will perform to support this engagement. i. User Provisipning / Postini Tempus Novaiwill provision all user accounts for GMD. Tempus Nova will upload a CSV to Postini. Tempus Nova will leverage a comma - separated values (CSV) file to upload the GAL using Tempus Nova's Bulk Provisioning Tool. The GAL must be in the specified format (first name, last name and email address) and will be uploaded on a one -time basis for the purposes of the Pilot and in preparation for installation of Google Apps Directory Sync. ii. Postini Services - GMD Setup Tempus Nova will assist Customer's technical resource lead to implement and configure Google Message Discovery (GMD). iii. Postini /M4iI Routing Setup Tempus Novaiwill install and configure Postini to enable mail routing to the Customer's Exchange environment. Please note, this requires a change to Customer's MX record. Google Message Discovery is paired with Google Message Security which includes span filtering and virus scanning. 3. Project N,ilestones 1. Signature and return of Statement of Work to SIPA. 2. Order placement for the 450 Google Message Discovery licenses. 3. Mail Routin 4. Eagla County sign -off. 4. Schedul4 Start Within 10 days of the return of this SOW to SIPA, Tempus Nova will designate to Customer in writing the scheduled Start Date for Services. .Jntil Tempus Nova provides Customer with such written notice, any projections regarding the Services Start and Completion dates are estimates only and subject to change. Upon signature and return of this Statement of Work to SIPA a 30 minute c nference call will be set up to determine the start date, exchange information related to the project, and establish a pr ject schedule. This call will occur within the 10 day window unless Eagle County requests additional time. The project sched le as established during the 30 minute conference call will be agreed to in writing between the parties. 5. Scope Chnge A. Services In the event that either Tempus Nova or Customer identifies a task or objective that is beyond the scope of Services set forth in this SOW, the parties agree to take the following steps: i. The party proposing the scope change shall present the proposed scope change in writing to the other party using Tempus Nova's change management process or such other form as shall be mutually agreed upon by the parties. Eagle County pMD 450 Licenses SOW 11 -30 -10 - - Page 2 of 5 i ii. Project Managers from Tempus Nova and Customer will review all change requests and determine the estimated cost and impact to Services and overall project scope. iii. If both the cost and Services impact is acceptable and agreed upon in writing by Tempus Nova, SIPA and Customer, work effort associated with the change will commence. B. Description The description of each change in scope should clearly identify the change as it pertains to existing objectives, dependencies or associated tasks and the reasons for the proposed change. The scope change request should include, at minimum, Impact and Cost information as described below. C. Impact The estimated project impact of the scope change must be identified. This impact includes, but is not limited to, impacts to timelines, resources, work effort and deliverables. D. Cost If any cost is to be associated with the change in scope, it will be clearly identified and agreed upon in writing by both parties in advance to the commencement of associated work. E. Agreement Tempus Nova, SIPA and Customer must both agree and sign the scope change document to change the existing project scope. 6. Project Assumptions The following assumptions have been identified and are used to define the full scope of the project as well as parameters considered to be in -scope and out -of- scope. A. Items not specified in Section 2A of the SOW are excluded. B. The source systems identified for this project is Exchange. C. Customer must communicate regularly with Tempus Nova and provide Tempus Nova with timely feedback. D. Any explicit work effort that is not defined as either a Tempus Nova responsibility or Customer responsibility will be considered a Customer responsibility by default. E. Tempus Nova will conduct this project remotely at various TN locations as needed, based on a mutually agreeable schedule determined during the project. F. The hours estimate is not contiguous and will be completed at the appropriately timed intervals. 7. Customer Responsibilities The following section describes the Customer's responsibilities needed for the successful completion of the project. Authorization of Statement of Work. Payment to SIPA for Google Message Discovery Licenses. Assignment of a single point of contact that is responsible for working with Tempus Nova to accomplish the tasks described in Section 2A. This individual must be capable of assisting with mail routing, providing a CSV list of users and groups, GMD setup and configuration. Failure to provide this resource could impact the time necessary for setup and initiation. 8. Cost Estimate & Billing Intervals A. Professional Services Cost Eagle County GMD 450 Licenses SOW 11 -30 -10 - - Page 3 of 5 Professiona! Services Description Hourly Hours Total Rate i. User Provi.ioning/ Postini $168 1 $168 ii. Postini Se ices - GMS /GMD Setup $168 3 $504 iii. Postini/ ail Routing Setup $168 4 $672 TOTAL COS1 8 $1,344 B. Billing Intekvals The following payment schedule will be leveraged in association with the SOW: 1. Signature and return of Statement of Work to SIPA. 2. Order placement for the 450 Google Message Discovery licenses. SIPA will invoice Eagle County at this milestone in the amount of $1,125* (1 month of Google Message Discovery service) 3. Completion of Tempus Nova Professional Services as described in Section 2A in the amount of $1,344 *. 4. Renawal of 450 Google Message Discovery licenses on January 1, 2011. SIPA will invoice Eagle County at this milestone in the amount of $13,500 *. (12 months of Google Message Discovery Service) *Eagle Counttir agrees to pay invoices within 30 days of invoice date. 9. Google Apps & GMD /Postini License Costs GMD Pricing for EGEs Retention P- iod Price Quantity License Terms Total: Price x Quantity 10 Years $30 450 12/1/2010- 12/31/2011 $14,625 Price is not contingent on number of licenses. GMD licenses are purchased annually. Eagle Countyjagrees to pay the costs within 30 days of invoicing from the Statewide Internet Portal Authority (SIPA) or its designee. This Statement of Work will have a total cost of $15,969. Notwithstanding anything to the contrary contained in this Agreement, no charges shall be made to the County nor shall any payment be Made to SIPA in excess of the amount for any work done in respect of any period after December 31 of any year for the term pf this Agreement, without the written approval in accordance with a budget adopted by the Board of County Commissione s in compliance with the provisions of Article 25, Title 30 of the Colorado revised Statutes, the Local Government udget Law (C.R.S. § 29 -1 -101 et. seq.) and the TABOR Amendment (Colorado Constitution, Article X, Sec. 20). 10. Genera A. Support Indpplicable Technical su for any Deliverables provided under this SOW is available on a time and materials basis at the rate for Services set fOrth in this SOW. Eagle County GMD 450 Licenses SOW 11 -30 -10 - - Page 4 of 5 B. Waivers & Modifications No waiver, alteration or modification of the provisions of this SOW will be valid unless made in a writing which refers explicitly to this SOW and is signed by an authorized representative of all parties. Any pre - printed forms, purchase orders or acknowledgements issued by Customer are for convenience only, and any terms and conditions stated therein shall have no force or effect. C. The Parties agree that the terms of the Eligible Governmental Entity Agreement between the Colorado Statewide Internet Portal Authority and Eagle County regarding the transmission Y g ty g g sm scion of Electronic Information dated October 12, 2010 shall apply including but not limited to the paragraphs regarding termination and employment of illegal aliens. 12. Acceptance & Approval By signing and dating below, the authorized parties approve and agree to the terms and conditions as specified in all pages of this SOW. SIPA " TEMPOS NOVA INC. / / J / J Signature: '/ )'? / Signature: Print Name: - John D. Conley Print Name: Print Title: Executive Director Print Title: Managing Partner Address: SIPA Address: Tempus Nova Inc. 633 17 Street, Suite 1610 1550 Larimer Street, Suite 217 Denver, CO 80202 Denver, CO 80202 Attention: Executive Director Attention: Didi Dellanno Date: November 30. 2010 Date: November 30, 2010 CUSTOMER (EGE) Signature: Print N e: , ,4 747 Print Title: , , j , ti-- Address: g� I—s' )d &LA fl -/ Date: Eagle County GMD 450 Licenses SOW 11 -30-10 - - Page 5 of 5 1