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EAGLE COUNTY COLORADO RECORDER'S OFFICE
CountyCare° Software Maintenance Services
COUNTYCARE° ANNUAL COST:
$13,000.00 -annual CountyCare
$6,500.00 will be invoiced on July 1, 2010.
$6,500.00 will be invoiced December 1, 2010.
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DESCRIPTION OF COUNTYCARE°
CountyCare° is a mandatory software support service which is required upon installation of
the software purchased. Under the terms and conditions of this Agreement, CountyCare°
includes:
• Software Maintenance to the currently licensed Fidlar developed Software Products
• Furnishing telephone support relative to the currently licensed Fidlar developed
Software Products, either in their original or maintained form
• Providing legislative updates to the Fidlar developed Software Products as required by
the State, except those updates that require fundamental modifications to the core
design of the product
• Providing product enhancements on an ongoing basis, the frequency based on the age
of the product and market requirements
Specifically excluded from software maintenance coverage are the following:
• Enhancements or modifications to software programs at user's request; such work
would be considered a billable extra
• Support to new or existing Fidlar Technologies Products not covered by this contract
• Operating System versions or their support or installation
• Database Management System versions or their support or installation
• Diagnosis or correction of problems caused by operator negligence
• Diagnosis or correction of problems caused by hardware, data media, or 3~d party
software or other systems not covered by this Agreement
• Diagnosis or correction of problems caused by some naturally occurring event such as
storm, flood, etc.
• Conversion costs for changes to database structure, if needed
EFFECTIVE DATE:
Software maintenance coverage is effective starting June 1 2010.
Computer System and Software License Sales Agreement version 3.1.0
EAGLE COUNTY COLORADO
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BASIC MATERIALS:
Software Maintenance to the Software Products licenses granted under this Agreement wilt
govern any basic materials, in machine readable or printed form, provided to the Client by
Fidlar. The Client is granted the right to locally reproduce additional copies of printed
licensed material exclusively for his own use. All licensed material so locally reproduced shall
be considered to be the same as the originally delivered material for all purposes under this
Agreement.
PROTECTION AND SECURITY:
The Client agrees to not disclose the content of the Software Products materials to any
person except those who need to know for purposes of operating the system for the Client.
The Client further agrees to protect the secrecy of the content of the Software Products
materials by using procedures at least as stringent as those used to protect his own
proprietary or confidential information and materials. The Client specifically acknowledges
that he has no right of ownership of the Software Products, and that he possesses the license
to use said Software Products according to the provisions of this Agreement.
ON-SITE SUPPORT:
If on-site Software Maintenance to the Software Products is required, the Client will be
charged for the time and materials at the then current rate.
Services covered by your CountyCare° may change on occasion without notice.
BUYER REPRESENTS THAT THIS SCHEDULE `B' HAS BEEN READ:
EAGLE COUNTY COrLORADO CLERK &t RECORDER
Dated: ~'~ ~®
By:
FIDLAR TECHNOLOGIES
Dated:
By:
Name: ~./'a ~1 ~ ~ Name:
Title: ~/~ ~ ~ ~~~ Title:
Computer System and Software License Sales Agreement version 3.1.0
EAGLE COUNTY COLORADO
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