HomeMy WebLinkAboutC10-219 Western Colorado 2-1-1Service Agreement
The following terms of service (the "Agreement") are effective (June 1, 2010)
Western Colorado 2-1-1
Between: C/O United Way of Mesa County
P.O. Box 153, Grand Junction, CO 81502
AND Eagle County Department of Health and Human Services
Children & Family Services
551 Broadway, P.O. Box 660, Eagle, CO 81631
WHEREAS, actions of the Federal Communications Commission and the Colorado Public Utilities
Commission approved use of the three digit telephone number " 2-1-1" for access to community health
and human services information and referral; and
WHEREAS, Eagle County Department of Health and Human Services ("HHS") wishes to provide
individuals and families in Eagle County with referral information regarding non-emergency services
such as food assistance, shelter, job assistance, and low cost health care; and
WHEREAS, Western Colorado 2-1-1 wishes to cooperate with HHS to provide the 2-1-1 service
described herein; and
WHEREAS, cooperation between Western Colorado 2-1-1 and HHS will be in the general interest and for
the general welfare of the residents of Eagle county including individuals and families meeting public
assistance eligibility criteria.
NOW, THEREFORE, for and in consideration of the agreements set forth herein, the HHS and Western
Colorado 2-1-1 agree as follows:
Scope of Services. To establish and maintain the 2-1-1 system in Eagle County, Western
Colorado 2-1-1 shall provide and/ or coordinate agreed upon services that include, but are not
limited to the following:
• Develop an inventory of public agencies/ programs currently providing health and human
services in Eagle County.
Establish and maintain a method for regularly communicating with the health and human
service agencies and programs for accurate data within the system.
• Integrate and input the data into the masker database for Western Colorado 2-1-1.
~(~~ ?~~/
• Provide training and orientation for call specialists related to knowledge of directions,
landmarks and other unique information that may be helpful to matching services in Eagle
County with caller's needs.
• Provide coverage of the 2-1-1 Area Information Center (Call Center) with at least one AIRS -
Alliance of Information and Referral Systems -certified professional call specialist Monday
through Friday, 8:00 am to 5:00 pm.
• Submit regular reports regarding the use of Western. Colorado 2-1-1 by Eagle County residents.
• Develop and implement a strategy for outreach and promotion of Western Colorado 2-1-1 in
Eagle County.
2. Time of Performance. The term of this Agreement shall begin on the 1St day of June, 2010 and
shall terminate on the 31St day of May, 2011. This Agreement will terminate on the date set forth
above, unless renewed by a written extension amendment for another like term, except that any
terms or conditions may be reviewed and renegotiated annually.
3. Compensation and Method of Payment. Payment will be in one lump sum of $8,030 to the
Western Colorado 2-1-1 fiscal agent, United Way of Mesa County at the address listed at the
beginning of this Agreement. Payment will be applied as described in Exhibit A.
4. Records Reports and Information. At such times and in such forms as may be required,
Western Colorado 2-1-1 shall furnish statements, records, reports, data and information pertaining
to matters coved by this Agreement.
Independent Contractor. Western Colorado 2-1-1 shall perform duties hereunder as an
independent contractor and not as an employee of Eagle County or HHS. No employee, agent,
officer or volunteer of Western Colorado 2-1-1-shall be deemed an employee of Eagle County or
HHS. Western Colorado 2-1-1 will secure all personnel and materials required to perform the
services covered in this Agreement.
6. Termination for Cause. If, through any cause, Western Colorado 2-1-1 shall fail to fulfill, in a
timely and proper manner, its obligations under this Agreement, the Department of Health and
Human Services shall thereupon have the right to terminate this Agreement for cause by giving
written notice to Western Colorado 2-1-1of its intent to terminate and at least ten (10) days
opportunity to cure the default or show cause why termination is otherwise not appropriate. In the
event of early termination of this Agreement, any payment made by HHS that HHS reasonably
determines was improper because the services for which the payment was made were not
performed as prescribed by the provisions of this Agreement, then upon written notification of
such determination and request for reimbursement from HHS, Western Colorado 2-1-1 shall
forthwith return such payment to HHS.
Representatives:
Julie Hinkson, Director United Way of Mesa County
On behalf of Western Colorado 2-1-1
/ ~r~
Keith Montag, Count Manager
Eagle County Government
A
Eagle County Budget for term of 10/11 service agreement
.Eagle County 1-year Budget
_ ___ _
Basic Cost for the 211 service
$5,250
Telecom adjustments/ Activation for Eagle Co $330
Initial Database Building $550
Marketing $1,900
TOTAL $8,030
The Marketing line item will consist of:
Bus Ads ECO, printing/ mounting of ads: $200
Bus Ads ECO, ad space June 2010 -mid Nov 2011: $900
Radio Ads, KZYR 97.7 FM The Zephyr, drive times: $800
TOTAL $1,900
TERM SHEET
Service Agreement between Western Colorado 2-1-1 and Eagle County Department of
Health and Human Services
1)
2)
3)
4)
5)
6)
7)
8)
9)
Requested hearing date:
For County Manager signature: Yes
Requesting department: Health and Human Services: BrightStart
Title: Service Agreement between Western Colorado 2-1-1 and Eagle County
Department of Health and Human Services
Convening as another board or authority? State name No
Check one: Consent: On the Record: X
Staff submitting: Sherri Almond, Director Children and Family Services
Purpose: To establish and maintain the 2-1-1 system in Eagle, County. 2-1-1 will
replace the Network of Care.
Schedule: The program period will start upon execution of the contract and shall
terminate May 31st, 2011.
10) Financial considerations: The contract is for the amount of $8,030 and is fully ~~
budgeted in the 2010 BrightStart budget under line item: 1001-508-6650-89. ~~`~
There are some first year, one-time costs in the contract that will not be recurring
in the future. The contract amount will actually be lower in 2011.
11) Other:
RECEIVE®
r~U~,. ~ 12010
ovN~ ~~~~N~~
EPG1.E C
O`~ED A O M ,
~~:
agle Caen rney's Office
By. ~apt"'~ i~ County Commissioners' Office