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HomeMy WebLinkAboutC07-330 EnerGov Solutions0,711 �a y w{ ,f ( iQovsolutions `� Govemment Connected Solutions Microsoft - This Master Customer Agreement is made and entered into as of the Effective Date (defined below) by and between: EnerGov Solutions, LLC ("EnerGov"), a Georgia limited liability company located at 2763 Meadow Church Road, Ste 220, Duluth, Georgia 30097, and Eagle County located at 500 Broadway, Eagle, CO 81631. EnerGov Solutions and Customer hereby agree as follows: This Master Customer Agreement consists of this signature page, the Terms and Conditions attached hereto and the Proposal attached hereto. This Master Customer Agreement and that certain Software Support Agreement constitute the entire agreement between the parties on the subject hereof and supersede all prior or contemporaneous agreements, negotiations, representations and proposals, written or oral. This Master Customer Agreement does not operate as an acceptance of any conflicting or additional terms and conditions and shall prevail over any conflicting or additional provisions of any purchase order, RFP or any other instrument of Customer, it being understood that any purchase order or RFP issued by Customer shall be for Customer's convenience only. This Master Customer Agreement may not be amended, modified, supplemented, or deviated from, except by a writing executed by authorized officials or employees of EnerGov and Customer. By executing this Master Customer Agreement, Customer and EnerGov acknowledge that they have reviewed the terms and conditions of this Master Customer Agreement and agree to be legally bound by the same. Effective Date of the Master Customer Agreement: ("Effective Date") EnerGov: EnerGov Solutions, LLC. By: 4.1r �Q (Print Name): Title: %. c Date: Customer: Eagl ou By: (Print Name): ! fJ_'/ Date: Qc' 3 J& Confidential Information - Do Not Distribute 2006 EnerGov Solutions, LLC Microsoft° M C E R T I F I E D a ra;r,,c-r rGov Solutions Qt::77 Government Connected Solutions Software Description Concurrent Users Price EnerGov.NET EnerGov.NET Enterprise Land Land Management Suite Management Suite with Enterprise Complete Total: 34 $ 165,000.00 Enterprise COMPLETE package options and discounts. Licenses am concurrent. Read-only Licenses: Unlimited - Provides access for other City employees Volume License Discount $ (2,500.00) Hai Selected Package EnerGov.NET Enterprise core unizen Access uornpiete Land Management Suite • EnerGov.NET a EnerGov.NET a EnerGov.NET Land Management Suite Land Management Suite Land Management Suite • Permitting .Permitting • Citizen Access Complete • Citizen Access Complete • Planning ' Planning ' Inspections Online Plan Check ne an ec EnerGov IVR (Telephony) • Inspections . Code Enforcement ' Online Permit Submission . pq hr Inspection Scheduling • Code Enforcement . Licensing ' Online Inspection Requests a Automatic Result Call-backs e Licensing ' Online status Checks . Online Code Complaints a status checks Online Inquiries 'Inspection Autoassignmen[ • EnarGov GIS PurchasingOptions 111 r ' End User Deployment p . Seamless Database Integration Complete package solutions that includes ' Route Planning the full suite of EnerGov .NET products . Radius Searching/Lettering . Case Creation tailored to your specific application. ' Geographical Representations ' And much more r Enterprise Core Licenses are concurrent Total: $ 162,500.00 Software Description Users Price Mail MobileGov Real-time (store and forward if disconnected) Mobile Inspections field solution for laptop enabled field Inspections. g $ 2,999.00 /per user license Total: $ 26,991.00 Total Proposed Software Cost: Total: $ 189,491.00 This proposal constitut a " roposed" price for software and services provided by EnerGov Solutions, LLC and is referenced in the Master Customer Agreement as the "Proposal". This pro sal d s not constitute a contract between the Customer and EnerGov unless accompanied by the Master Customer Agreement. Customer Initia EnerGov Initials: Confidential Information - Do Not Distribute MMii • ,ft,f �erGovSolutions V Government Connected Solutions Services Description Price Services to include: Setup, Configuration . Pre -Installation Analysis • Comprehensive Setup and Configuration $ 19,999.00 & Installation • Workflow Analysis, Data Gathering • Installation on Clients / Server • Project Management • Report Customizations Software setup is a combination of off-site setup and on-site configuration. Software is setup based on configurations defined during the pre -installation analysis, On -Site ConfiguratiPre-Installaon: 3 days On -Site Configuration: 9 days Total: $ 19,999.00 and fine tuned during on-site implementation. ADepartmental Training • One -on -One Training • Classroom Training • Go -Live Support Services to include: • Data Entry / Permit Tech Training • Inspector (Field) Training • Manager Training • System Administrator Training • Report Writing Training • Go -Live Support 20 Days $ 699.00 / Day (onsite consultant) Total: $ 13,980.00 8 Travel Expenses $ 9,900.00 Total Proposed Services Cost: Total: $ 57,373.00 This proposal constd es a A ed%J�rice {or software and services provided by EnerGov Solutions, LLC and is referenced in the Master Customer Agreement as tie `Proposal". This pro sal doe nsf e a contract between the Customer and EnerGov unless accompanied by the Master Customer Agreement. Customer Initial. EnerGov Initials: Confidential Information - Do Not Distribute Services to include: 8Post Implementation . On -Site Revisit 5 Days $ 699.00 / Day Wellness Check • System Modifications (onsite consultant) • Report Enhancements • Additional Training Wellness checks are usually scheduled 2 to 4 weeks after project completion. Total: $ 3,495.00 EnerGov ADAPTS Data Migration ' Assumes Eagle County IT staff has the capability to $ 4,999.00 8 Data Migration export the appropriate tables from the ADAPTS system. & GIS/Parcel Integration GIS/Parcel Integration $ 5,000.00 Total: $9,999.00 8 Travel Expenses $ 9,900.00 Total Proposed Services Cost: Total: $ 57,373.00 This proposal constd es a A ed%J�rice {or software and services provided by EnerGov Solutions, LLC and is referenced in the Master Customer Agreement as tie `Proposal". This pro sal doe nsf e a contract between the Customer and EnerGov unless accompanied by the Master Customer Agreement. Customer Initial. EnerGov Initials: Confidential Information - Do Not Distribute Mic�asofit' M�- ((�� C E R T I F I E D '� 6nerGOV Solutions Partner `w Government Connected Solutions Support• •Eagle County,CO Software Description Price/Qtr EnerGov .NET EnerGov .NET Enterprise Land Enterprise Complete Management Suite with Enterprise Complete $ 3,999.00 / Qtr. package options and discounts. Unlimited Phone Support Unlimited Email Support Desktop Streaming Support Offsite Data Storage of Backups (Optional) FREE UPGRADES Total Software Support Cost Total: $ 3,999.00 / Qtr. Software/Service Description Price • EnerGov IVR 1-800 pipeline and IVR system hosting. IVR Plan: 2,500 minutes/month Total IVR Hosting Service Cost: Customer Initials: / EnerGov Initials: $ 499.00/month Total: $ 1,497.00/Qtr Total: $ 1,497.00/Qtr Confidential Information - Do Not Distribute Microsoft' M� CERTIFIED 11�1,11p, LL, --7— rGov Solutions , Government Connected Solutions Software Price Total Software Cost Total Services Cost $ 189,491.00 $ 57,373.00 Total Proposed Solution Cost: Total: $ 246,864.00 Total Proposed Support/ Maintenance Cost: Total: $ 3,999.00/Qtr Total Proposed IVR Hosting Cost: otal: $ 1,497.00/Qtr This proposal constitutes a "proposed" once for software and services provided by EnerGov Solutions, LLC and is referenced in the Master Customer Agreement asth= "Proposal". This proposal does not constitute a contract between the Customer and EnerGov unless accompanied by the Master Customer Agreemat r Customer Initials: EnerGov Initials: Confidential Information - Do Not Distribute Microsoft• ""'°°�°"~ �. rGov Solutions P-rner LS:: Government Connected Solutions Scope of • Eagle County, The following scope of work is to be performed during the software implementation indicated by this Proposal. All work is to be performed in compliance with this outline and the Proposal. Services Scope of Work 8 Setup, Configuration Pre -installation Analysis: Three (3) eight hour days of on-site & Installation workflow analysis and data gathering, performed by one (1) EnerGov Project Manager. Onsite Installation and Implementation: Nine (9) eight hour days of on-site installation, reviews, and sign -offs. • Installation on Clients/Server • Comprehensive Setup and Configuration • Report Customizations • 1 st Review • Setup Changes • 2nd Review • Sign -off on system configuration *' All sign -offs must be completed before proceeding with training. 8Departmental Training: Twenty (20) eight hour days of on-site training, performed by one (1) EnerGov Training Implementation Specialist. Materials Provided: • Twenty (20) User Manuals • Twenty (20) Quick Start Guides (Cheat Sheets) • On -Line (F1) Help Training Options: Training will consist of a combination of One -on -One training, Classroom training, and Go -Live training. EnerGov's Project Manager will coordinate the training sessions with customer approval. Training Sessions: The following training sessions will be scheduled by the Project Manager. Training materials to be provided for each session. • Data Entry / Permit Tech Training • Inspector (Field) Training • Manager Training • System Administrator Training • Report Writing Training • Go -Live Training 8 Post Implementation Wellness Check: Five (5) eight hour days of on-site service, performed by one (1) ��JJ Wellness Check EnerGov Implementation Specialist. Services to include (but not limited to): • System Modifications (Setup Changes) • Report Enhancements • Additional Training Customer Initi Confidential Information - Do Not Distribute EnerGov Initials: M/ii/vi�7�//s• Microsoft' ((�� r'1 c CERTI FIED '' o6nerGOVSOIutio1 s Partner,, %✓ Government Connected Solutions • - of •rk - Eagle County, Services Scope of Work EnerGov Data Migration: ADAPTS Data Migration. Includes the importation of legacy permits Data Migration and inspections from the ADAPTS database into the EnerGov database. This does not & GIS/Parcel Integration g include extraction from the ADAPTS database and assumes that Eagle County has the capability to extract the data. GIS Integration: Includes the integration of Eagle County's ESRI data files. EnerGov has the capacity to integrate directly to the ARC SDE, or if Eagle County prefers, EnerGov can import the necessary shape files. EnerGov will in no way write information to the ARC SDE, it will only write information to a predefined layer. Parcel Integration. Includes the integration of Eagle County's parcel data. This also includes the parcel owner data. This service does not include extraction from Eagle County's parcel database and assumes that Eagle County has the capability to extract the parcel information from the appropriate source(s). All data to be imported by EnerGov should be presented in an acceptable file format: • Comma delimited • Microsoft Excel (.xls) • Fixed Width • Database format (Abf) • Microsoft Access (.mdb) • Microsoft SQL Server (mdf) Travel Expenses 8 Travel Expenses: EnerGov's proposal is inclusive of all travel expenses. Travel expenses outside the scope of this proposal, and pre -approved by Eagle County, will be billed at EnerGov's current time and material rate. Customer Initials: Confidential Information - Do Not Distribute EnerGov Initials: Terms and Conditions Governing Master Customer Agreement These Terms and Conditions are entered into by and between EnerGov Solutions, LLC and Customer as of the Effective Date as set forth on the Master Customer Agreement signature page to which these Terms and Conditions are attached. 1. Definitions. In addition to any other terms defined in this Agreement, the following capitalized terms shall have the following meanings: a) "Agreement" means the Master Customer Agreement and shall include the signature page of the Master Customer Agreement, these Terms and Conditions, the Proposal and any other schedules, attachments or addenda to which the parties have agreed. b) "Concurrent User" means User accessing or operating the EnerGov Software simultaneously with other Users of the software. c) "Customer" means the entity executing the Master Customer Agreement with EnerGov to which these Terms and Conditions are attached. d) "Deliverables" means the Products and Services. e) "Designated System" means the Customer's computer and hardware operating systems which meet or exceed the minimum specifications set forth by EnerGov in the Proposal. f) "Documentation" means the user documentation and any other operating, training, and reference manuals relating to the use of the EnerGov Software, as supplied by EnerGov to Customer, including any modifications and derivative works thereof. g) "EnerGov Software" means any and all EnerGov software as listed in the Proposal. h) "Fees" means all fees and expenses payable to EnerGov pursuant to this Agreement. i) "Location" means the Customer site indicated on the Proposal at which a particular copy or copies of the EnerGov Software and Documentation are permitted to be used. j) "Major Release" means a revision to the EnerGov Software indicated by a change in the first digit of the version number. k) "Minor Release" means a revision to the EnerGov Software indicated by a change in the second digit of the version number. 1) "Object Code" means the binary machine-readable version of the EnerGov Software. m) "Products" means the EnerGov Software and Documentation, fitting 1) EnerGov's System Overview, Scope and Proposed Products, attached hereto as Exhibit "A" and incorporated herein by this reference; and 2) EnerGov's Requirements Checklist, attached hereto as Exhibit `B" and incorporated herein by this reference. CHATTANOOGA -4 85 -0 -Eagle County - Master Terms and Conditions Customer EnerGov Initials: n) "Proposal" means the EnerGov software license and services proposal attached to and incorporated into the Master Customer Agreement to which these Terms and Conditions are attached. o) "Release" means either a Major Release or Minor Release issued by EnerGov with respect to EnerGov Software. p) "Services" means the Installation Services, Training Services, and/or any additional services to be provided to Customer pursuant to and in accordance with this Agreement. q) "Users" means the employees of Customer permitted to use the EnerGov Software as described in Section 2 below. 2. License of EnerGov Software. Subject to these Terms and Conditions, including, without limitation, the payment of all Fees, EnerGov hereby grants to Customer and Customer accepts a limited, personal, non-exclusive, non -transferable, non -assignable license: (i) To use only in the United States, and allow Users to use, the EnerGov Software in executable Object Code form only, on the Designated System and at the Location for Customer's internal, in-house purposes only to process Customer's data for transaction and reporting purposes; (ii) To make a single copy of the EnerGov Software solely for backup or archival purposes and not for operational use; (iii) To use the Documentation as reasonably necessary for its internal use in connection with the EnerGov Software license granted pursuant to this Agreement; and (iv) Provided, however, that Customer may not have more than the number of Concurrent Users set forth in the Proposal Customer may install the copy of the EnerGov Software on a single server which may be accessed and used by Users via LAN workstations throughout the Location. A copy of the EnerGov Software shall be considered in "use" when it is loaded into the temporary memory (i.e., RAM) of a computer. EnerGov employs authorization devices that enable the temporary and permanent use of the EnerGov Software ("Registration Codes"). EnerGov may issue temporary Registration Codes to enable to the Customer's use of the EnerGov Software prior to receiving payment in full from the Customer in accordance with the terms of this Agreement. Any temporary Registration Codes issued will expire on the due dates listed on the payment schedule (attached hereto as Schedule 1) unless EnerGov has timely received each applicable payment on or before each applicable due date. Customer acknowledges and agrees that the EnerGov Software will not operate in the event the temporary Registration Codes expire. Permanent Registration Codes will only be issued after payment is received in full. Until such time, any temporary Registration Codes may be administered at EnerGov's discretion, which administration may be modified from time to time. Customer shall not modify any Registration Code or other security device used by EnerGov to protect the EnerGov Software or attempt to bypass or circumvent such Registration Code or other device. Except as explicitly provided in this Section 2, no license under any patents, copyrights, trademarks, Trade Secrets, or any other intellectual property rights, express or implied, are granted by EnerGov to Customer under this Agreement. 3. Ownership; Reservation of Rights. EnerGov reserves all rights not expressly granted herein. Customer may use the EnerGov Software and Documentation only to process Customer's own data and may not, and shall not permit any third party to, (i) use the EnerGov Software or Documentation for time-sharing, rental, or service bureau purposes; (ii) copy (except as permitted in this Agreement), sublicense, distribute, transfer, or transmit the EnerGov Software and Documentation; or (iii) translate, reverse engineer, decompile, recompile, update, disassemble, or modify all or any part of the EnerGov Software and Documentation (including without limitation, any source code) or obtain possession of any source code or other technical material relating to the EnerGov Software. Customer shall not allow any third party to have access to the EnerGov Software or Documentation without EnerGov's prior written consent. Customer shall not remove any proprietary notices on the EnerGov Software and Documentation and shall affix all proprietary notices affixed to the EnerGov Software and Documentation delivered to Customer to all copies of the EnerGov Software and Documentation permitted to be made hereunder. All patents, copyrights, circuit layouts, mask works, Trade Secrets, and other Proprietary Information in or related to the EnerGov Software and Documentation are and will remain the exclusive property of EnerGov, whether or not specifically recognized or perfected under the laws of the jurisdiction in which the EnerGov Software or Documentation is used or licensed. Customer will not take any action that jeopardizes EnerGov's proprietary rights or acquire any right in the Software, the Documentation or other items of Proprietary Information. EnerGov will own all rights in any copy, translation, modification, adaptation, or derivation of the EnerGov Software, Documentation or other items of Proprietary Information, including any improvement or development thereof. Customer will obtain, at EnerGov's request, the execution of any instrument that may be appropriate to assign these rights to EnerGov or perfect these rights in EnerGov's name. 4. Installation Services. EnerGov will deliver the EnerGov Software to Customer and install and configure such EnerGov Software at Customer's Location ("Installation Services") in accordance with, and for the Fees set forth on, the Proposal. Notwithstanding the foregoing, all CHATTANOOGA -43 85- 3 -Eagle County - Master Terms and Conditions Customer Initials: EnerGov Initials: quoted installation dates, including dates related to terms such as "Installation", and "Completion of Training", on any Proposal or otherwise, are estimates only. 5. Training Services. EnerGov will provide training services ("Training Services"), if any, in accordance with, and for the Fees set forth on, the Proposal. Any Training Services shall take place at the Location of the Customer. EnerGov and Customer shall schedule a mutually agreeable time to conduct the Training Services. 6. Support Services. Any EnerGov Software support services ("Support Services") shall be provided to Customer if Customer enters into a separate EnerGov Software Support Agreement ("Support Agreement"). 7. Fees, Expenses, and Payment. Customer agrees to pay to EnerGov: (i) the fees for the license of the EnerGov Software ("License Fees") in the amounts set forth on the Proposal; (ii) the fees for the Training Services ("Training Fees") in the amounts set forth on the Proposal; (iii) the fees for the Installation Services ("Setup and Installation Fees") in the amounts set forth on the Proposal; and (iv) the amounts indicated on the Proposal for travel and other expenses. The aggregate sums of the Fees described in Section 7.1 shall be paid strictly in accordance with the payment schedule attached hereto as Schedule 1. Upon advance written notice to Customer, EnerGov may permit a third party to bill the Customer and may direct Customer to pay the Fees to a third party. Any Services provided by EnerGov at the request of Customer that are not listed or described in the Proposal shall be provided at EnerGov's current time and materials rate. Additionally, Customer shall reimburse EnerGov for all other expenses reasonably incurred in rendering on-site Services to Customer. All Fees payable to EnerGov under this Agreement are net amounts to be received by EnerGov, exclusive of all taxes, whether federal, state, or local, however designated, that may be levied or based upon this Agreement or upon the Deliverables furnished hereunder (collectively, the "Taxes") and are not subject to offset or reduction because of any Taxes incurred by Customer or otherwise due as a result of this Agreement. Customer shall be responsible for and shall pay directly, any and all Taxes relating to the performance of this Agreement, provided that this paragraph shall not apply to taxes based solely on EnerGov's income. All sums payable to EnerGov pursuant to these Terms and Conditions which are past due shall accrue interest at the rate of 1.5% per month or the highest legal rate allowed whichever is less, commencing with the date on which the payment was due. 8. Confidentiality. For the purposes of this Agreement, (i) "Proprietary Information" means Trade Secrets and Confidential Information; (ii) "Trade Secrets" shall have the meaning assigned thereto in Section 10-1-761 of the Official Code of Georgia Annotated, as amended from time to time; and (iii) "Confidential Information" shall mean any confidential and proprietary material, data, or information (in whatever form or media) of EnerGov which is of a special and unique nature and has tangible or intangible value including without limitation all non-public information pertaining to the Deliverables and information concerning or related to the business of EnerGov that could be used as a competitive advantage by competitors if revealed or disclosed to such competitors or to persons revealing or disclosing same to such competitors; provided however, that Confidential Information shall not include any information which Customer can prove was or became generally known or available to the public (other than by reason of any violation by Customer or any other person of any written or other obligation of confidence). Customer agrees that, at all times during the term of this Agreement, and (i) with respect to all Proprietary Information constituting Trade Secrets, for so long thereafter as such Proprietary Information continues to constitute Trade Secrets (or for the period beginning the last day of the term of this Agreement and ending on the fifth (5h) anniversary thereof, whichever is longer), and (ii) with respect to all Proprietary Information not constituting Trade Secrets, for the period beginning on the last day of the term of this Agreement and ending on the fifth (5h) anniversary thereof, Customer (A) shall hold such Proprietary Information in strict confidence, (B) shall not directly or indirectly disclose, divulge or publish to any third party any of such Proprietary Information, and (C) shall not directly or indirectly, on behalf of Customer or any other third party, use any of such Proprietary Information for any purpose other than solely as permitted in this Agreement. Customer shall take reasonable actions necessary to protect the Proprietary Information against any unauthorized disclosure, publication or use. Customer shall immediately notify EnerGov of any intended or unintended unauthorized disclosure, publication or use of any Proprietary Information by Customer or any third party of which Customer becomes aware or reasonably should become aware. Customer shall assist EnerGov, to the extent reasonably necessary, in the procurement or protection of the rights of EnerGov to or in any and all Proprietary Information. Notwithstanding Section 8.2 hereof, in the event that Customer becomes legally compelled (by deposition, interrogatory, request for production of documents, subpoena, civil investigative demand or similar process) to disclose any of the Proprietary Information, Customer shall provide EnerGov with prompt prior written notice of such requirement so that EnerGov may seek a protective order or other appropriate remedy, and Customer will cooperate fully with EnerGov's efforts to obtain any such order or other remedy. In the event that such protective order or other remedy is not obtained, CHATTANOOGA -437 85- 3 -Eagle County - Master Terms and Conditions Customer Initials: EnerGov Initials: LAG t Customer will furnish only that portion of the Proprietary Information which Customer is advised by written opinion of counsel is legally required, and shall not be deemed to have breached Section 8.2 hereof because of such limited disclosure of such Proprietary Information. 9. Warranty Disclaimer. EnerGov shall perform the Services in a workmanlike manner in accordance with generally accepted industry standards. Customer must notify EnerGov of any failure to so perform within ten (10) days after the date on which such failure is first discovered. EXCEPT AS EXPRESSLY PROVIDED IN THIS AGREEMENT, ENERGOV MAKES NO WARRANTIES, REPRESENTATIONS, OR GUARANTEES, WHETHER EXPRESS OR IMPLIED, ARISING BY LAW, CUSTOM, ORAL OR WRITTEN STATEMENTS, OR OTHERWISE, WITH RESPECT TO THE ENERGOV SOFTWARE, OR DOCUMENTATION OR THEIR CONDITION, MERCHANTABILITY, FITNESS FOR ANY PARTICULAR PURPOSE OR USE BY CUSTOMER, NONINFRINGEMENT, OR OF ERROR FREE AND UNINTERRUPTED USE, ALL OF WHICH ARE HEREBY EXCLUDED AND DISCLAIMED IN ALL RESPECTS. 10. Proprietary Rights Indemnification. EnerGov will defend at its own expense any action against Customer brought by a third party to the extent that the action is based upon a claim that the EnerGov Software directly infringes any United States copyright or misappropriates any Trade Secret (as defined in Section 8. 1), and EnerGov will pay those costs and damages finally awarded against Customer in any such action that are specifically attributable to such claim or those costs and damages agreed to in a monetary settlement of such action. EnerGov's obligations under Section 10.1 with respect to an action are conditioned on (i) Customer notifying EnerGov promptly in writing of such action, (ii) Customer giving EnerGov sole control of the defense thereof and any related settlement negotiations, and (iii) Customer cooperating with EnerGov in such defense (including, without limitation, by making available to EnerGov all documents and information in Customer's possession or control that are relevant to the infringement or misappropriation claims, and by making Customer's personnel available to testify or consult with EnerGov or its attorneys in connection with such defense). If the EnerGov Software becomes, or in EnerGov's opinion is likely to become, the subject of an infringement or misappropriation claim, EnerGov may, at its option and expense, either (i) procure for Customer the right to continue using the EnerGov Software, (ii) replace or modify the EnerGov Software so that it becomes non - infringing, or (iii) terminate Customer's right to use the EnerGov Software and give Customer a refund or credit for the License Fees actually paid by Customer or EnerGov for the infringing components of the EnerGov Software less a reasonable allowance for the period of time Customer has used the EnerGov Software. Notwithstanding the foregoing provisions of this Section 10, EnerGov will have no obligation or otherwise with respect to any infringement or misappropriation claim based upon (i) any use of the EnerGov Software not in accordance with this Agreement or for purposes not intended by EnerGov, (ii) any use of the EnerGov Software in combination with other products, equipment, software or data not supplied by EnerGov, (iii) any use of any Release of the EnerGov Software other than the most current Release available to EnerGov customers, or (iv) any modification of the EnerGov Software made by any person other than EnerGov. 11. General Indemnity. 11.1 Subject to the other limitations contained in this Agreement, EnerGov agrees to indemnify and hold harmless Customer, and Customer agrees to indemnify and hold harmless EnerGov respectively, from any liabilities, penalties, demands, or claims finally awarded (including the costs, expenses, and reasonable attorney's fees on account thereof) that may be made by any third party for personal bodily injuries, including death, resulting from the indemnifying party's negligence or willful acts or omissions or those of persons furnished by the indemnifying party, its agents, or subcontractors or resulting from the use of the EnerGov Software, Products, Installation Services and/or Training Services furnished hereunder. EnerGov agrees to defend Customer, at Customer's request, and Customer agrees to defend EnerGov, at EnerGov's request, against any such liability, claim or demand. Customer and EnerGov respectively agree to notify the other party promptly of any written claims or demands against the indemnified party for which the indemnifying party is responsible hereunder. The foregoing indemnity shall be in addition to any other indemnity obligations of EnerGov or Customer set forth in this Agreement. 11.2 If the indemnifying party fails to assume the defense of any actual or threatened action covered by this Section 11 within the earlier of (i) any deadline established by a third party in a written demand or by a court and (ii) thirty (30) days of notice of the claim, the indemnified party may follow such course of action as it reasonably deems necessary to protect its interest, and shall be indemnified for all costs reasonably incurred in such course of action; provided, however, that the indemnified party shall not settle a claim without the consent of the indemnifying party. 12. Insurance. EnerGov has commercial general and automobile liability insurance in such amounts as are set forth in Exhibit A (attached hereto) and shall maintain such insurance in amounts not less than the amounts indicated on Exhibit A while EnerGov performs the Installation Services and the Training Services on Customer's premises. 13. Disclaimer and Limitation of Liability. 13.1 NEITHER ENERGOV NOR ANY OF ITS DIRECTORS, OFFICERS, OR EMPLOYEES SHALL BE LIABLE FOR ANY (I) SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES, INCLUDING LOSS OF PROFITS, ARISING FROM OR RELATED TO A BREACH OF THIS AGREEMENT OR ANY ORDER OR THE OPERATION OR USE OF THE ENERGOV SOFTWARE, DOCUMENTATION OR SERVICES INCLUDING SUCH DAMAGES, WITHOUT LIMITATION, AS DAMAGES ARISING FROM LOSS OF DATA OR PROGRAMMING, LOSS OF REVENUE OR PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS, DAMAGE TO EQUIPMENT, AND CLAIMS AGAINST CUSTOMER BY ANY THIRD PERSON; (II) DAMAGES (REGARDLESS OF THEIR NATURE) FOR ANY DELAY OR FAILURE BY ENERGOV TO PERFORM ITS OBLIGATIONS UNDER THIS AGREEMENT DUE TO ANY CAUSE BEYOND ENERGOV'S REASONABLE CONTROL; OR (III) CLAIMS MADE A SUBJECT OF A LEGAL PROCEEDING AGAINST ENERGOV MORE THAN TWO YEARS AFTER ANY SUCH CAUSE OF ACTION FIRST AROSE. 13.2 NOTWITHSTANDING ANY OTHER PROVISION OF THIS AGREEMENT, BUT EXCLUDING ANY CLAIMS FOR INDEMNIFICATION UNDER SECTION 10.1, LIABILITIES OF ENERGOV (AND ITS DIRECTORS, OFFICERS, OR EMPLOYEES) UNDER THIS AGREEMENT, WHETHER UNDER CONTRACT LAW, TORT LAW, WARRANTY OR OTHERWISE SHALL BE LIMITED TO CUSTOMER'S DIRECT DAMAGES NOT TO EXCEED THE AMOUNTS ACTUALLY RECEIVED BY ENERGOV UNDER THIS AGREEMENT. 13.3 Without limiting the foregoing, Customer agrees that neither EnerGov nor any of its officers, directors, agents, or employees (i) shall have any liability for errors or omissions in the output of any EnerGov Software caused by inaccuracies of Customer's input, (ii) shall not be responsible for any loss of Customer's data, "downtime", loss or corruption of other software program files, whether arising in contract, negligence, strict liability, products liability, or otherwise and (iii) shall have any liability for (A) the acts or omissions of non-EnerGov personnel, agents or third parties, (B) misuse, theft, vandalism, fire, water or other peril or (C) any alterations or modifications made to the EnerGov Software by the Customer. 13.4 Customer acknowledges and agrees that the allocation of risks provided in this Agreement are reflected in the Fees charged pursuant to this Agreement are reasonable and appropriate under the circumstances. 14. Term and Termination. 14.1 The term of this Agreement and the software license provided herein shall commence upon the execution of this CHATTANOOGA -43 8 y3 -Eagle County - Master Terms and Conditions Customer Initials ak"4 EnerGov Initials: Agreement and shall continue until terminated as provide for herein. 14.2 This Agreement may be terminated at any time upon the giving of written notice: (i) By EnerGov in the event that (A) Customer makes an assignment for the benefit of creditors, or commences of has commenced against it any proceeding in bankruptcy, insolvency, or reorganization pursuant to bankruptcy laws or laws of debtor's moratorium, or (B) Customer breaches Sections 2, 3 or 8 of these Terms and Conditions or if Customer otherwise misuses the EnerGov Software or Documentation in contravention of this Agreement; or (ii) By either party in the event that the other party (A) fails to timely pay any amounts due pursuant to this Agreement and such failure is not cured within thirty (30) calendar days after written notice of such failure is provided to the other party, or (B) fails to commence remedying any other breach of this Agreement within thirty (30) days after written notice specifying such breach is provided to the other party. 14.3 Upon termination of this Agreement (i) either party shall be entitled to seek to recover any damages obtain any additional rights and remedies set forth in this Agreement against the other party (if any) and (ii) Sections 3, 7, 8, 9, 10, 11, 13, 15, 20, 21 and 24 of these Terms and Conditions shall survive the termination of this Agreement. 15. Equitable Remedies. Customer acknowledges that each provision in this Agreement providing for the protection of EnerGov's Software, copyrights, source code and other Proprietary Information is material to this Agreement. Customer agrees that any threatened or actual breach of EnerGov's Software, copyrights, source code and other Proprietary Information by Customer shall constitute immediate, irreparable harm to EnerGov for which monetary damages is an inadequate remedy and for which equitable remedies may be awarded by a court of competent jurisdiction without requiring EnerGov to post any bond or any other security. If a court of competent jurisdiction should find that Customer has breached (or attempted or threatened to breach) any such provisions, Customer agrees that without any additional findings of irreparable injury or other conditions to injunctive relief, it shall not oppose the entry of an appropriate order restraining Customer from any further breaches (or attempted or threatened breaches). Nothing contained herein shall limit either party's right to any remedies at law, including the recovery of damages for breach of this Agreement. 16. Complianr43%t,-V-Eag1e Laws. CHATTANOOGAh County - Master Terms and Conditions Customer EnerGov Initials: 16.1 EnerGov and Customer each shall strictly comply with all applicable laws and regulations relating in any way to the use of the Deliverables, including, but not limited to, obtaining licenses or permits and any other government approval. 16.2 Customer agrees that the EnerGov Software will not be exported directly or indirectly, separately or as part of any system, without the prior written consent of EnerGov and without first obtaining a license from the U.S. Department of Commerce or any other appropriate agency of the U.S. Government, as required. Without limiting the foregoing, Customer acknowledges that the EnerGov Software my contain encryption technology that may require a license from the U.S. State Department. 17. Publicity. EnerGov recognizes that Customer is a governmental entity subject to open records laws and that the terms of this Agreement and its subject matter are subject to public disclosure. Notwithstanding the foregoing, all media releases, or public announcements by either party or their employees or agents relating to this Agreement or its subject matter shall be coordinated with and approved by an officer of the other party prior to release. Notwithstanding the foregoing, each party hereby agrees the other party may use its name, URL and logo on its website and in its customer and partner lists for corporate and financial presentations. 18. Authority. Each party represents and warrants to the other that it has the right to enter into this Agreement. 19. Assignment. Neither party may assign or transfer its interests, rights or obligations under this Agreement whether by written agreement, merger, consolidation, operation of law, or otherwise, without the prior written consent of the other party. Any attempt to assign this Agreement by either party shall be null and void. 20. Governing Law and Venue. All matters arising out of or relating to the validity, construction, interpretation, and performance of Sections 2, 3, 8, 10 and 16.2 of this Agreement shall be governed by and construed in accordance with the domestic laws of the State of Georgia except as to its principals of conflicts of laws. All other matters arising out of or relating to the validity, construction, interpretation, and performance of the other provisions of this Agreement shall be governed by and construed in accordance with the domestic laws of the State of Colorado except as to its principals of conflicts of laws. Each party hereto hereby voluntarily (i) submits to personal, exclusive jurisdiction in the State of Colorado, with respect to any suit, action or proceeding by any person arising from, relating to or in connection with this Agreement, (ii) agrees that any such suit, action or proceeding shall be brought in any state or federal courts of competent jurisdiction sitting in the county or districts, as the case may be, where the Customer is located, (iii) submits to the jurisdiction of such courts, and (iv) irrevocably agrees not to assert any objection as to the venue of any such suit, action or proceeding in the courts described above and any claim that any such action, suit or proceeding brought in any such court has been brought in an inconvenient forum. 21. Costs and Attorneys' Fees. In any action, suit, arbitration, mediation or other similar proceeding brought by any party hereto for enforcement hereof or arising out of or relating hereto or breach hereof, the non -prevailing or unsuccessful party shall promptly pay directly, or promptly reimburse the prevailing or successful party for all costs and all consultants' and attorneys' fees and expenses, paid or incurred by the prevailing or successful party in enforcing this Agreement, in addition to other such relief as such prevailing or successful party may be entitled. For purposes of this Section, the determination of which party is to be considered the prevailing or successful party shall be decided by the court of competent jurisdiction or independent party (i.e., mediator or arbitrator) that resolves such action, suit, dispute, claim, or litigation. 22. Waiver. No waiver of breach or failure to exercise any option, right, or privilege under the terms of this Agreement on any occasion or occasions shall be construed to be a waiver of the same or any other option, right or privilege on any other occasion. 23. Severability. If any of the provisions of this Agreement shall be invalid or unenforceable under the laws of the jurisdiction where enforcement is sought, such invalidity or unenforceability shall not invalidate or render unenforceable the entire Agreement but rather the entire Agreement shall be construed as if not containing the particular invalid or unenforceable provision or provisions and the rights and obligations of EnerGov and Customer shall be construed and enforced accordingly. 24. Notices. All notices, demands, or other communications herein provided to be given or that may be given by any party to the other shall be in writing and delivered to such party at the address set forth on the signature page of this Agreement or at such other address as such party may hereafter designate to the other party in accordance herewith, which other address shall not be effective for purposes hereof until the receipt of same by such other party as designated below. All such notices, demands, or other communications given in accordance herewith shall be deemed to have been given and received (i) on the date of receipt if delivered by hand; (ii) on the earlier of the date of receipt or the date five (5) business days after depositing with the United States Postal Service if mailed by United States registered or certified mail, return receipt requested, first class postage paid and properly addressed; or (iii) on the next business day after depositing with a national CHATTANOOGA4 738 v -Eagle County - Master Terms and Conditions Customer Initial EnerGov Initials: overnight courier service if sent by national overnight courier service, priority delivery, properly addressed. 25. Incorporation of Exhibits and Other Attachments. Any Schedules, Exhibits or Proposals referred to in this Agreement and attached hereto are integral parts of this Agreement and are incorporated herein by this reference. 26. Third Party Beneficiaries. This Agreement is entered into solely for the benefit of EnerGov and Customer. No third party shall have the right to make any claim or assert any right under it, and no third party shall be deemed a beneficiary of this Agreement. 27. Counterparts. This Agreement may be executed simultaneously in two (2) or more counterparts, each of which will be considered an original, but all of which together will constitute one and the same instrument. 28. Delivery of Electronic Copy of Executed Agreement. The parties agree that electronic transmission via facsimile or email to the other party of a copy of this Agreement bearing such party's signature shall suffice to bind the party transmitting same to this Agreement in the same manner as if an original signature had been delivered. Without limitation of the foregoing, each party who electronically transmits an executed copy of this Agreement via facsimile or email bearing its signature covenants to deliver the original thereof to the other party as soon as possible thereafter. 29. Budgeting and Appropriation. Funds equal to or in excess of the contract amount will be budgeted and appropriated for any project or services described in any Agreement entered into hereunder. Notwithstanding anything to the contrary contained in this Terms and Conditions or any Software Support Agreement entered into hereunder, no charges shall be made to Customer nor shall any payment be made to EnerGov in excess of the above amounts for any work done without the written approval of the County in accordance with a budget adopted by the Board of County Commissioners in accordance with the provisions of the Colorado Revised Statutes. The parties recognize that the Client is a governmental entity and that all financial obligations beyond a current fiscal year are subject to funds being budgeted and appropriated 30. Prohibitions on Public Contract for Services. (i). EnerGov shall not knowingly employ or contract with an illegal alien to perform work under this agreement; or enter into a contract with a subcontractor that fails to certify to the contractor that the subcontractor shall not knowingly employ or contract with an illegal alien to perform work under this agreement. (ii). EnerGov shall confirm or attempt to confirm through participation in the Basic Pilot Verification program, as administered by the United States Department of Homeland Security, that EnerGov does not employ any illegal aliens. If EnerGov is not accepted into the Basic Pilot Verification Program prior to entering into this Agreement, EnerGov shall apply to participate in the Program every three months until the contractor is accepted or the services provided under this Agreement have been completed, whichever is earlier. Information on applying for the Basic Pilot Verification Program can be found at: https://www.vis- dhs.com\employerregistration (iii).EnerGov shall not use the Basic Pilot Verification Program procedures to undertake pre-employment screening of job applicants while services under this Agreement are being performed. (iv),If EnerGov obtains actual knowledge that a Subcontractor performing work under the public contract for services knowingly employs or contracts with an illegal alien, EnerGov shall be required to: CHATTANOOGA437 -v3-Eagle County - Master Tenns and Conditions Customer Initials: EnerGov Initials: a. Notify the Subcontractor and the County within three days that EnerGov has actual knowledge that the Subcontractor is employing or contracting with an illegal alien; and b. Terminate the Subcontract with the Subcontractor if within three days of receiving the notice required pursuant to subparagraph (i) of the paragraph (d) the Subcontractor does not stop employing or contracting with the illegal alien; except that EnerGov shall not terminate the contract with the Subcontractor if during such three days the Subcontractor provides information to establish that the Subcontractor has not knowingly employed or contracted with an illegal alien. (v). EnerGov shall comply with any reasonable request by the Department of Labor and Employment made in the course of an investigation that the department is undertaking pursuant to its authority. (vi). If EnerGov violates these prohibitions, the County may terminate the contract for a breach of the contract. If the contract is terminated specifically for breach of this prohibition on public contracts for services provision, EnerGov shall be liable to the County for actual damages and for consequential damages, as provided by Colorado law. Schedule 1 Payment Schedule In accordance with the terms of this Agreement, the following payment schedule will be adhered to for the Products and Services rendered by EnerGov. 1. Payment Schedule 1.1 Customer agrees to timely pay all Fees as outlined below. Due Date Amount Description TBD $49,372.80 20% - Initial Deposit TBD $49,372.80 20% - Initial project review (sign offs) TBD $49,372.80 20% - Completion of Phase I (EnerGov .NET Core Modules TBD $49,372.80 20% - Completion of Phase II (EnerGov MobileGov .NET) TBD $49,372.80 20% - Completion of Phase III (EnerGov Web/IVR) 1.2 EnerGov may issue temporary Registration Codes to enable to the Customer's use of the EnerGov Software prior to receiving payment in full from the Customer in accordance with the terms of this Agreement. Any temporary Registration Codes issued will expire on the due dates listed above unless EnerGov has timely received each applicable payment on or before each applicable due date. Customer acknowledges and agrees that that the EnerGov Software will not operate in the event the temporary Registration Codes expire. EnerGov will issue Permanent Registration Codes only after payment is received in full. 1.3 EnerGov assumes no responsibility for delays caused by the United States Postal Service or any other delivery service. 1.4 Interest will be charged by EnerGov on overdue amounts not paid to EnerGov as provided hereunder at the rate of ONE AND ONE- HALF PERCENT (1-1/2%) per month or the maximum amount allowed by law, whichever is less, commencing with the date payment was due. CHATTANOOGA -43385- 3 -Eagle County - Master Terms and Conditions Customer Initials: EnerGov Initials: � rGovSolutions `� Government Connected Solutions Microsoft • 1 L1+ L Confidential Information - Do Not Distribute 2006 EnerGov Solutions, LLC ACORD. CERTIFICATE OF LIABILITY INSURANCE OP ID L DATE (MMroD1YYYY)ENERG-3 08/13/07 PRODUCER Sidney O. Smith, Inc. (1) P.O. Box 1357 Gainesville GA 30503 Phone:770-536-3311 LPax:770-532-0608 THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. INSURERS AFFORDING COVERAGE NAIC# INSURED EnerSolutions LLC 2763 Megov adow ChurcA Rd Ste 220 Duluth GA 30097 INSURER A: Zurich COmercial ((3v) INSURER B: INSURER C: INSURER D: INSURER E: COVERAGES THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED, NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. AGGREGATE LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. LTR NSR TYPE OF INSURANCE POLICY NUMBER DATE (MM/DDIYY) DATE (MMlDD11 Y) LIMITS REPRESENTATIVES. AUTHkULY.DREPRESENT f GENERAL LIABILITY EACH OCCURRENCE $ 1000000 A X COMMERCIAL GENERAL LIABILITY PPS43551499 07/23/07 07/23/08 PREMIS S Eerence) $1000000 CLAIMS MADE FX7 OCCUR MED EXP (Any one person) $ 10000 PERSONAL & ADV INJURY $ Excluded GENERAL AGGREGATE $ 2000000 GEN'L AGGREGATE LIMIT APPLIES PER: PRODUCTS - COMP/OP AGG $2000000 POLICY jECOT 7 LOC A AUTOMOBILE LIABILITY ANY AUTO PPS43551499 07/23/07 07/23/08 COMBINED SINGLE LIMB $ (Ea accident) BODILY INJURY (Per person) $ ALL OWNED AUTOS SCHEDULED AUTOS BODILY INJURY (Per accident) $ 1000000 X X HIREDAUTOS NON -OWNED AUTOS PROPERTY DAMAGE $ (Per accident) GARAGE LIABILITY AUTO ONLY - EA ACCIDENT $ OTHER THAN EA ACC $ ANY AUTO AUTO ONLY: AGG $ EXCESSIUMBRELLA LIABILITY EACH OCCURRENCE $ OCCUR LICLAIMS MADE AGGREGATE $ $ DEDUCTIBLE $ RETENTION $ WORKERS COMPENSATION AND X I TORYTL ER A EMPLOYERS'LIABILTIY ANY PROPRIETOR/PARTNER/EXECUTIVE WC0108276902 07/20/07 07/20/08 E.L. EACH ACCIDENT $500000 E.L. DISEASE - EA EMPLOYEE $ 500000 OFFICERIMEMBER EXCLUDED? If yes, describe under SPECIAL PROVISIONS below E.L. DISEASE- POLICY LIMIT $ 500000 OTHER DESCRIPTION OF OPERATIONS I LOCATIONS / VEHICLES I EXCLUSIONS ADDED BY ENDORSEMENT / SPECIAL PROVISIONS CERTIFICATE HOLDER CANCELLATION EAGLE25 SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE THE EXPIRATION DATE THEREOF, THE ISSUING INSURER WILL ENDEAVOR TO MAIL 10 DAYS WRITTEN Eagle county NOTICE TO THE CERTIFICATE HOLDER NAMED TO THE LEFT, BUT FAILURE TO DO SO SHALL PO BOX 179 IMPOSE NO OBLIGATION OR LIABILITY OF ANY KIND UPON THE INSURER, ITS AGENTS OR 500 Broadway Eagle CO 81631 REPRESENTATIVES. AUTHkULY.DREPRESENT f ACORD 25 (2001/08) (OACORD CORPORATION 7988 • • ,I' 11 ` "OraovSolutions • Government Connected Solutions Micro Confidential Information - Do Not Distribute 2006 EnerGov Solutions, LLC L J Eagle County, CO 1 - General Page: 3 5 = Base Package "off -the- Vendor Name: shelf' A lication Requirements Checklist pp q 4= Minor Customization 3 =Optional Module 2 = Future Release EnerGov Solutions 1= Custom Programming General (Source Code) 0 = Not Supported No. Requirement Description Vendor Response Comments IT ADMINISTRATION 1 System operates on a Microsoft SOL Server 2005 database platform 5 2 System operates on an ORACLE database platform 4 3 System operates in a Windows 2003 environment 5 4 System operates on a 32 bit Windows XP Professional OS 5 5 System has been tested in a Windows Vista environment 5 6 System conforms to open architecture standards 5 Ability to integrate with other applications via web services 7 5 Ability to easily update workstation software without having to install 8 software on every machine 5 System allows simultaneous access to data by concurrent users g 5 Ability to schedule processes and to change the time of scheduled 10 processes 5 Ability for customer to upgrade applications as new releases are 11 deployed 5 Ability to customize the software and develop additional tools post - 12 implementation without reliance on the vendor 5 System is based on industry best practices and uses common 13 business process flow 5 Applications are integrated and modules work cohesively 14 5 System is based on a modern, easy to use, intuitive interface 15 5 Supports data handling with multiple views 16 5 Ability to integrate with ESRI based GIS system EnerGov GIS - included with quote 17 3 Database can be accessed by customer's IT personnel in order to create connections to other County applications (i.e. database is not 18 proprietary) 5 SECURITY 19 Ability to designate and provide specified users with read only 5 access to screens and tables 20 Ability to assign security at the table, record and field level 5 21 Ability for user defined edit and validation rules to control data 5 integrity 22 Ability to prevent a primary record from being deleted if secondary 5 Database supported referential records exist integrity DATA RETRIEVAL AND FLEXIBILITY 23 Ability to generate predefined reports 5 24 Ability for users to easily create new reports 5 Crystal Reports IjData 25 Ability to link multiple permits, cases, plans, and licenses to a single 5 See section 5 on our "Global Location master project Model" Eagle County, CO 1 - General Page: 3 26 System enables easy access to historic data 5 27 ,programmer. Designated County personnel must have capability to adjust commonly altered variables, such as codes, tables, fields, report parameters, pick lists, etc. without the services of a professional 5 28 Ability to easily configure workflow and system automation 5 29 Ability for users to edit permit fee schedules 5 30 System supports date fields with calendar drop downs 5 31 Ability to perform flexible searches (i.e. non -case sensitive, wildcards, etc. 5 REMOTE SERVICES 32 Ability to access features and functionality in a disconnected state i.e. via PDA or laptop devices in the field). 3 MobileGov - included with quote 33 Ability for citizens to create an account or query online for access to services provided via the Internet (this includes the status of their permit) 3 Citizen Access - included with quote 34 Ability to send email notifications 5 35 Ability to send text message notifications 2 36 Ability to send automated voice -mail notifications 3 EnerGov IVR - included with quote DOCUMENTATION 37 Up to date system documentation and user help is available online 5 38 System documentation and user help is available within the program itself 5 39 Ability to customize help documentation 5 40 Documentation and help is context sensitive to display help according to the area of the application the user is in 5 41 Documentation specific to IT administration is provided 5 Eagle County, CO 1 - General Page: 4 Eagle County, CO 2 - Building Page: 5 5 = Base Package "off- Vendor Name: the -shelf' Application Requirements Checklist 4=Minor Customization 3 = Optional Module 2 = Future Release EnerGov Solutions Building Division 1= Custom Programming (Source Code) 0 = Not Supported No. Requirement Description Vendor Response Comments PERMIT APPLICATION PROCESSING 1 Allow for the capture of basic application data and track status of 5 ermit aDDIiications i.e. where they are in the workflow 2 Ability to search for permits using user defined criteria including but not limited to address, parcel number, associated names, dates, 5 application #, status, or any combination of these items 3 Ability to rapidly query permit information for answering telephone 5 inquiries. 4 Allow application to be created on a temporary parcel. Actual parcel 5 number and address required before a C/O may be issued. 5 Provide for calculation of standard fee amounts using user provided formulas or tables. Track fee collections and receivables and 5 generate payment receipts. 6 Provide permit histories by parcel 5 7 Provide a printable permit application form for manual data capture 5 8 Ability to define structure detail data items based on the type of work being performed. For example, a different set of data may be set up 5 for renovation permits than for new single family homes. 9 Ability to have multiple names, addresses, & phone numbers to be entered for an application. Allow for searches by any of these names 5 to locate a permit. 10 Ability to have multiple subcontractors associated with a single permit. For example, an electrical permit could have two or more 5 subcontractors. Allow for online searches by any of these names to locate a permit. 11 Memo field types to allow for unlimited free -form notes to be entered 5 fora permit. 12 Ability to track where building plans are in the review process 5 13 Plans examiners are able to "flag" problems 5 14 Ability for inspectors to check in the field if a building permit has been 3 MobileGov - included with quote Dulled for a certain property 15 Ability to define and maintain codes using pick lists for such items as 5 tvr)e of construction, occupancy type, etc. 16 Allow for a distinction between building permits (projects) and related 5 sub -permits 17 Ability to define valuation calculations based on a user -defined table 5 of construction values. 18 Ability to define square footage calculations based on a user -defined 5 table of square footage values. 19 Ability to duplicate an existing permit application and all associated information to a new application at a different location. An example 5 would be a "standard plan" type of application that is being built ,repeatedlyby a contractor. 20 Ability to track construction bonds posted for permit applications and 5 transact through cashiering. 21 Ability to attach scanned documents, plans, images, etc. to a permit 5 application and launch for viewing within the application. Eagle County, CO 2 - Building Page: 5 L J 22 Allow for special notes such as alerts to be attached to an address or parcel in the property file and flagged for automatic display in the 5 building per its application. 23 System calculates permit expiration date automatically based on use parameters. Ability to extend expiration date based on inspection 5 activity. Provide option and ability to send notification letters to contractors and/or owners prior to permit expiration. 24 Ability to collect permit fees via credit card 5 25 Flexible payment options, including but not limited to: ability to make partial payments and prioritize payments; ability to split or join fees; 5 ability to generate refunds; ability to void fees. 26 Ability to print final inspection approval documents and certificates 5 directly from the program 27 Ability to export payment detailed information to external financial 5 system 28 Ability for payments to be made in person by credit card 5 29 Prevent overpayments (i.e. disallow payment amounts greater than 5 amount due) 30 Ability to electronically sign permits using scanned image of signature 5 INSPECTION SCHEDULING AND PROCESSING 31 Ability to schedule inspections and track inspection results 5 32 Ability to enforce appropriate inspection order when sequence is 5 im ortant 33 Ability to update the Permit Status to Final once all inspections are 5 com tete 34 Ability to disallow an inspection to be scheduled if there is a flag in 5 the file indicating a problem. 35 Ability to disallow a final inspection approval until all predevelopment 5 conditions are met 36 Ability to configure security to assure that only authorized persons 5 are allowed to sign off on an inspection. 37 Ability to automatically assign inspections to inspectors based on 5 geographical zone 38 Ability to automatically assign inspections to inspectors based on 5 areas of expertise 39 Ability to limit/control the number of inspections assigned to an 5 inspector 40 Ability for supervisor to reassign an inspector's scheduled inspections 5 41 Ability for inspectors to take data contained in the database out into 3 MobileGov - included with quote the field using a PDA or other device. 42 Ability to send text messages to the public to let them know about 2 updated inspection times 43 Ability to provide an inspection checklist that can be updated 5 44 Alert inspectors and supervisors of inspections that are overdue 5 45 Ability to automatically generate re -inspections 5 46 Allow preferences for AM or PM inspection 5 47 Ability to access permit applications and enter inspection results MobileGov - included with quote while offline and have data automatically synchronized when 3 connection is restored CONTRACTOR TRACKING 48 Allow for the capture of basic contractor information and track status 5 of contractor licenses Eagle County, CO 2 - Building Page: 6 W 49 Ability to have multiple subcontractors associated with a single permit 5 50 Perform automatic checking of requirements for a contractor before a permit may be written during permit processing. These requirements to consist of verification of validity of contractor's business license and expiry date. 5 REPORTS 51 Ability to generate a report listing all outstanding permit fees 5 52 ,permit Ability to generate monthly reports on fee income by each building type 5 53 Ability to generate a report listing all permit fees paid within a s ecified time frame 5 54 Ability to generate a report listing all inspections by status 5 55 Ability to generate a report of all scheduled inspections by inspector 5 56 Ability to generate a report listing all completed inspections by inspector and detailing average time required to complete an inspection 5 57 Ability to generate a report listing all permits by status 5 58 Ability to generate a report detailing permit turn around time 5 59 Ability to generate a report listing the status of all contractor licenses 5 CITIZEN ACCESS 60 Ability for citizens to apply for a permit online 5 61 Ability for citizens to view permit status online 5 62 Ability for citizens to calculate permit fees and pay fees online 5 63 Ability for citizens to request an inspection online 5 64 Ability for citizens to schedule an inspection online 5 Eagle County, CO 2 - Building Page: 7 Eagle County, CO 3 - Planning Page: 8 Vendor Name: 5 = Base Package "off -the - Application Requirements Checklist shelf' 4 = Minor Customization 3 = Optional Module 2 = Future Release EnerGov Solutions Planning Division 1= Custom (Source Code) Programming 0 = Not Supported No. Requirement Description j Vendor Response j Comments PLANNING & ZONING APPLICATION AND REVIEW 1 Allow for the capture of basic application data and track status of 5 planning applications 2 Ability to automatically assign new file numbers and folders based 5 on application type 3 Ability for authorized County staff to modify the workflow for 5 different land use application types 4 Ability to search for applications using user defined criteria including but not limited to address, parcel number, associated 5 names, dates, application # or any combination of these items 5 Automatic tracking and routing of projects through various user - defined processes consisting of agency and other review functions 5 6 Allow for entry of unlimited free -form comments during plan review 5 7 Ability to assign a receipt to a file 5 8 System prevents the change in Plan review status to completed if 5 corrections exist and are still outstanding 9 Ability to track the amount of time in days that plans were under 5 review for each plan tracking step 10 Ability to setup security for authorized individuals to approve plan 5 review steps for each agency 11 Ability to electronically submit and store submittals 5 12 Provide the ability to assess fees and collect payments for planning projects. Fees displayed during processing should be determined 5 by the type of project with only the fees applicable to the project type being displayed. 13 Ability to automatically generate notification letters using data 5 stored in the system 14 Ability to locate a subject parcel on a map via a link to GIS 3 EnerGov GIS - included with quote 15 Ability to generate a view of surrounding property owners on a map 3 EnerGov GIS - included with quote based on information extracted from GIS 16 Ability to prevent application approval until all fees have been paid 5 17 Ability to automatically calculate impact fees based on a property's Included in quote location (i.e. water and sewer district, fire protection district, etc.) 4 base on county created GIS boundary data. 18 Ability to track correspondence history 5 19 Ability to warn counter staff of contractors who historically submit 2 bad checks 20 Ability to delete and edit receipts 5 21 Allow users to flag entire projects or individual project conditions in such a manner as to alert the Building personnel of a project or 5 special condition at the time of permit application. 22 Ability to track project milestones 5 23 Ability to schedule a hearing 5 Eagle County, CO 3 - Planning Page: 8 24 Provide a method of producing meeting documents (such as agendas) for all projects scheduled for a particular meeting and date. Documents should be accessible without re -keying comments and/or conditions entered previously as part of the individual roect reviews. 5 25 Ability to track parent/child parcel numbers and data when an parcels is split or subdivided 5 26 Ability to perform spatial queries using GIS data provided 3 EnerGov GIS - included with quote 27 Ability to embed map image in notifications 5 Ability exists, but large map images can be slower to process. REPORTS 28 Ability to generate a report listing all projects and associated applications 5 29 Ability to generate a report listing all projects assigned to a planner 5 30 Ability to print out a daily summary of revenues by "start" and "end" date 5 31 Ability to generate a report listing all outstanding plan reviews 5 32 Ability to generate a report listing all fees and payments associated to a project 5 33 Ability to print out a detailed revenue report which shows each item recei ted 5 34 Ability to create quarterly reports for impact fees 5 35 Ability to generate a report listing all projects that have expired 5 36 Ability to generate a report detailing applications status 5 37 Ability to generate a report detailing project milestones 5 38 Ability to generate a report detailing time required to complete plan reviews 5 39 Ability to generate a report detailing all scheduled hearings 5 CITIZEN ACCESS 40 Ability for citizens to complete a planning application online 5 41 Ability for citizens to upload an electronic submittal and associate it to an existing planning application 5 Ability for citizens to track the status of a planning application online 5 L4342 Ability for citizens to obtain information regarding schedule hearings and agendas 5 Eagle County, CO 3 - Planning Page: 9 Application Requirements Checklist Environmental Health 5 = Base Package "off -the- shelf 4 =Minor Customization 3 = Optional Module 2=Future Release 1= Custom Programming (Source Code) 0 = Not Supported Vendor Name: EnerGov Solutions No. Requirement Description Vendor Response Comments CODE ENFORCEMENT TRACKING AND REVIEW 1 Identify violations by parcel and allow for the capture of details relating to a case 5 2 Allow user to define case types with user-defined sequence of actions and case data for each type. 5 3 Allow user-defined violation types. Allow multiple violations to be associated with a single case. 5 4 Provide user-defined notifications to responsible parties (multiple parties possible per case). Ability to produce letters within the application as method for user definition of notification. 5 5 Ability to call up the history or all violations for a particular property 5 6 Ability to create a folder containing all pertinent information regarding a case, including digital photos, voice messages, documents, etc. 5 7 Ability to assign cases to inspectors based on user defined criteria 5 8 Provide a method of establishing fine calculations based on a "per day" calculation. User to input a start date for the fine & system to keep running total to date. 5 9 Provide ability to flag parcels with code violations to alert central permittinq at time of entry of application for building permit. 5 10 Ability to automatically generate compliance dates 5 11 Ability to perform spatial queries using GIS data provided 3 EnerGov GIS - Included with quote 12 Ability to embed map image in notifications 5 Ability exists, but large map images can be slower to process. FOOD SAFETY INSPECTIONS 13 Ability to record inspection results while disconnected and automatically synchronize data when connection is re-established 3 MobileGov - included with quote 14 Ability to easily track change in ownership of establishments 5 15 Ability to track income from food safety inspections 5 SEPTIC SYSTEM PERMITTING 16 Ability to bring in GPS data collected in the filed for tank locations 5 17 Ability to track contractors' licenses status 5 18 Ability to automatically generate reminders for when routine maintenance should occur 4 Included in quote. 19 Ability to store scanned site plans 5 REPORTS 20 Ability to generate a list of all cases and associated status 5 21 Ability to generate a list of all cases requiring follow up 5 22 Ability to generate a list of all cases by case type 5 23 Ability to generate a list of all inspections and time to complete 5 Eagle County, CO 4 - Environmental Health Page: 10 24 Ability to generate a list of 30, 60, 90 day compliance 5 25 Ability to generate incident history on by parcel 5 CITIZEN ACCESS 26 Ability for citizens to report a new case online and to select if they are a tenant, complainant or anonymous 5 27 Ability for citizens to view GPS'd locations of their septic systems on line 3 EnerGov GIS - included with quote 28 Ability for citizens to track the status of a case reported online using a secure, unique identifier that is generated at the time of case creation 5 Eagle County, CO 4 - Environmental Health Page: 11 Application Requirements Checklist Animal Services 5 = Base Package "off - the -shelf' 4 = Minor Customization 3 = Optional Module 2 = Future Release 1= Custom Programming (Source Code) 0 = Not Supported Vendor Name: EnerGov Solutions No. Requirement Description j Vendor Response Comments ANIMAL LICENSE ISSUANCE AND COMPLAINT TRACKING 1 Ability to capture data required to issue a license and to track the status of the license 5 2 Ability to search for licenses using user defined criteria including but not limited to owner address, names, pet names, dates, license #, status, or any combination of these items 5 3 Ability to renew a pet license 5 4 Ability to alert user to previous animal -related complaints at a specific address 5 5 Ability for officers to collect data electronically in the field which can then be synced when they return to the office. 3 MobileGov - included with quote 6 Ability to perform mail merges for sending out license renewal notices 5 7 Ability to calculate fees including penalties and interest based on a user defined fee schedule 5 8 Ability to perform "pin mapping" showing the location of calls 3 EnerGov GIS - included with quote 9 Ability to create multiple contacts on a animal license application 5 REPORTS 10 Ability to generate a report that lists all licensed animals 5 11 Ability to generate a list of all animals with expired licenses 5 12 Ability to generate monthly reports of complaints by geographic area towns, subdivisions, etc). 5 CITIZEN ACCESS 13 Ability for citizens to apply for an animal license on-line 2 Eagle County, CO 5 - Animal Services Page: 12 ovSolutions `� r''GGovernment Connected Solutions Microsoft AA Confidential Information - Do Not Distribute 2006 EnerGov Solutions, LLC Aftrasolt CER r 1 f I E D .Mt Government Connected Solutions li System Overview Scope and Proposed Products • Project Scope • EnerGov .NET Core Component Overview • Technical Overview • Global Location Data Model • Dynamic "Native" Data Toolsets • Familiar and User -Intuitive • End User Personalization • Citizen Access Complete Web Portal • Microsoft .NET • SQL Server (200012005) • Crystal Reports • Administrative Tools • Internal Security • Sample Reports & Screen Shots �f nerex v o Solutions Government Connected Solutions MicnDsoft. ,l F R I ! r f F D .M EnerGov Solutions: Technical / Product Overview Please find below a general introduction to the products included in EnerGov. NET Enterprise Suite. Detailed product specification guides have been included in section 12 of this proposal. Project Scope According to the information provided in this request for proposal, Eagle County is seeking a comprehensive and flexible software application capable of managing its planning, building, code enforcement, engineering, licensing and inspection procedure(s). The primary objective of this endeavor is, among other things, to secure a more efficient and seamless method of handling these processes in an effort to: enhance customer service to local citizens, ensure data availabil- ity, consistency, and reliability, eliminate redundant data entry, and maximize overall departmen- tal efficiency. As noted in the RFP, the eventual success of this project may involve the analysis, conversion, and importation of the County's legacy permit data which is presently housed in the County's ADAPTS System. It has been noted that the ADAPTS program is a customized software product, and the database design is not the property of the County. EnerGov agrees to work with Eagle County IT staff, and Eagle Computing Systems, if feasible, to retrieve and populate the new system. Proposed Products In response to this requisition, EnerGov Solutions is pleased to introduce and offer EnerGov NET Enterprise Suite, its comprehensive Land Management Development software application, as the optimal solution. Developed from the ground up in Microsoft .NET and utilizing Microsoft SQL Server, EnerGov .NET is a state-of-the-art work flow management suite that provides the tools, resources, and flexibility needed to efficiently manage all aspects of the development process. Moreover, the open architecture native to the .NET environment imbues EnerGov's software with the flexibility and scalability required to ensure seamless integration across multiple platforms and multiple agencies; obviously a noteworthy advantage considering the nature and scope of the County's project objectives & requirements. The following components comprising EnerGov .NET Enterprise Suite are being proposed to meet & exceed the specifications set forth with the RFP. Please refer to the product specification guides in section 12 for a general synopsis of each module delineated below as well as several additional products & services. EnerGov .NET Enterprise Suite ap i ". Business Ucen (Web se CAccess (Web t IVR) Manager MobileGov plan I Development Manager 11�EnerGov 013 \ Code Enforcement permit & Inspections Manager Manager `oy Solutions 2007 EnerGov Solutions, LLC <<�,. + ;..: r� i;.r.:•,: ar+l ." ;ii:�i+,,::; MiCrosoff C E Rif' IQF 11 E D •1 11r1 EnerGov Solutions: Proposed Products Overview Please find below a general introduction to the products included in EnerGov. NET Enterprise Citizen Access. Detailed product specification guides have been included in Section 12 of this proposal. EnerGov .NET (Core) Enterprise Components Eagle County has delineated (as a part of this request for proposal) several minimum capabilities that the successful system must support, many of which will be addressed within the provided RFP forms. As such, please find below an abbreviated overview of each component comprising the EnerGov .NET Enterprise Solution. 8 EnerGov .NET Plan / Development & Inspections Manager: EnerGov .NET Plan / Development Manager provides departments with the ability to track, moni- tor, and review all activities, submittals, and approvals (etc.) associated with Plan & Development Projects across multiple users and departments. UNLIMITED Plan & Development Case types are supported. The system also captures, automates and expedites many routine processes from the initial point of application through the eventual approval and, if applicable, issuance of subsequent permits, CO's, COC's, etc. Additionally, as in all EnerGov modules, end - users have the power and flexibility to define unique site-specific attributes in order to tailor the software to meet the distinct needs and mandates of their respective department. 8 EnerGov .NET Permit & Inspections Manager: EnerGov .NET Permit & Inspections Manager provides departments with the ability to efficiently and comprehensively manage ALL aspects of the Permit & Inspections lifecycle from initial application through required inspection completion and eventual CO issuance. The system supports UNLIMITED project, permit and inspection types regardless of discipline or trade (i.e. Residential, Commercial, Industrial, Environmental, Engineering, etc.) as well as automatic fee calculations and re -inspection fee assignment. As with all EnerGov modules, a variety of system notifications (both internal and external) alert end-users of mission -critical activities such as permit expirations, compliance deadlines, inspection requests, follow-ups, etc. 8 EnerGov .NET Code Enforcement & Inspections Manager: EnerGov .NET Code Enforcement & Inspections Manager provides departments with the ability to track and manage all activities, inspections, violations, deadlines, hearing results, etc. associ- ated with Code / Ordinance / Covenant violations. The system supports UNLIMITED case, activity, and required inspection types as well as FULL CODE TEXT tracking (Articles, Section, Sub -Sections, etc.). Automatic NOV creation and document imaging is supported as well as case attachments regardless of format (.pdf, .jpg., .bmp, .wav, etc.) for documenting pictures, images, audio files, etc. Users can also track multiple violations, violators, hearing dates, agen- das, etc. per Case, obviously a critical feature for accurate and efficient case management. 8 EnerGov .NET License & Inspections Manager: EnerGov .NET License & Inspections Manager provides departments with the ability to manage and issue UNLIMITED types of licenses regardless of trade (i.e. Occupational Tax, Beer & Wine, Taxi Cab, Contractor, etc.) and regardless of fee configuration (i.e. fixed, %, calculated, adjust- able, min / max, discounts, pro -rate, etc.) Native to the application is the support of "parent - child" business relationships and "sub -entity' functionality along with comprehensive auditing at both end-user and transactional (fee) levels. Additionally, the system provides a variety of report- ing, lettering, merging utilities - an indispensable feature to efficiently and effectively managing the licensing process. irvSoIulions 2007 EnerGov Solutions, LLC Cu, r.+tnr:r r C.t ;i;, J,f1 C, friar},1 ,Microsoft" c_ R T I V I E D Proposed Product Overview (Cont'd) 8 MobileGov .NET MobileGov .NET is the optimal field inspection application for eliminating the barriers of the office and deploying mission -critical features of EnerGov .NET to the field, thus enabling inspectors to perform their duties while on the job site. MobileGov .NET takes full advantage of Smart Client technology and fully supports STORE AND FORWARD functionality, providing the ability for the application to function WITH OR WITHOUT consistent wireless connectivity. Information entered in the field is stored locally until a wireless connection is established at which point it is synchro- nized with EnerGov .NET's internal database. This functionality does not require specialized knowledge on the part of the end-user; in fact, it requires no intervention at all. 8 EnerGov .NET GIS (Geographical Information System): EnerGov .NET GIS adds a unique and powerful facet to the EnerGov suite of products described in the preceding narratives. This application allows (permits, plans, code cases etc.) linked to parcels to be interfaced with your Jurisdiction's existing ESRI data, distributing extensive data housed within EnerGov to a geo-spatial environment for geographical viewing. Some basic features of this application include: » Geographical visual of issued permits/plans/codes » Graphical interface for planning/reviews » Geographical route planning » Radius Searching » Printing maps/graphical reports » Multiple address/Parcel database » Geographical inspection scheduling » IVR and citizen access (web) integration In summation, EnerGov .NET GIS automates the often complex tasks of geographic data management, interactive map displays, and geographic report generation and provides efficient, reliable, meaningful information to the end-user without requiring specialized knowledge of geo- spatial data manipulation and analysis. $ EnerGov .NET Citizen Access: EnerGov .NET Citizen Access adds a new dimension to EnerGov .NET's core application by extending its flexibility and functionality across the internet in a true .NET environment giving contractors and citizens alike the ability to perform a variety of tasks online from the convenience of their home and (or) office such as: Permit Application and Plan Status Inquiry, Inspection Requests and Status Inquiry, Code / Ordinance Complaint Submission and Status Inquiry. Obvi- ously the amount of time saved and convenience afforded to departmental staff (and the local citizenry) by incorporating this functionality can be substantial resulting in optimal efficiency, effectiveness, and productivity. 8 EnerGov .NET IVR EnerGov's IVR Application brings operational efficiency and customer service to an unprec- edented level. No longer are skilled departmental personnel required to physically take inspec- tion requests and/or provide permit status updates via telephone. EnerGov's IVR system completely automates time-consuming processes such as these, thus, enabling your department to devote valuable time and resources to other tasks. The result — Employees are more produc- tive and company overhead and expenses are reduced. Basic features include: » Automated Inspection Requests » Automated Status Inquiries » Automated Inspection Results Notifications » Automatic Email Notifications solutions 2007 EnerGov Solutions, LLC K - f. E R r t F I E' U -M ` EnerGov Solutions: Technical Information Government Connected Solutions + _ 2007 EnerGov Solutions LLC EnerGov .NET Environment Overview Development Platfonn................... Microsoft .NET (Visual Studio .NET) Recommended RDBMS................. Microsoft SQL Server (2000 / 2005) Workstation Platform ..................... Microsoft Windows 2000 / XP / Vista Server Platform ............................... Microsoft Windows Server 2000 / 2003 Web Server ...................................... Microsoft IIS 6.0 Network Protocol ............................ TCP / IP API / Standard Controls .................. NET Framework / ODBC Reporting Tool ................................. Crystal Reports 9.0 + Mobile Technology .......................... Smart - Client / Store & Forward Certified & Tested As a Microsoft Certified Partner, EnerGov employs the most advanced development tools and technology available in order to leverage innovative, intuitive, and user-friendly management applications. Developed EXCLUSIVELY in Microsoft .NET, EnerGov .NET7m is the FIRST and the ONLY Microsoft Tested and Certified Community Develop- ment application available to governmental agencies. This unique partner- ship between Microsoft Corporation and EnerGov Solutions engenders software solutions that are sound, proven, and reliable. Moreover, the open architecture native to the .NET environment imbues each EnerGov application with the flexibility and scalability needed to evolve and foster growth within your operation. For additional information on EnerGov certifica- tion please visit: www.microsoft.com/industry/publicsector/ M�CInSOft' partnersol utionmarketpl ace/ C E R T I F I E D 4Mer4:!vSolutions f4.7�r..rotts•nt Com+ut'r��l Sr.:,:r..?:a Government Connected MClasoli C F R T I F ! E U EnerGov Solutions: Technical Overview Cont'd State -of -the -Art Technology Global Location Data Model EnerGov .NETT'" is a table-driven application and utilizes a state-of-the-art global location data model in which each location (i.e. GIS coordinates, STRAP / PID #, TMS, Structure, Occupancy Address, etc.) is assigned a unique identifier and subsequently shared globally throughout the application. Consequently, all departmental activities and processes (land management, projects, permits, plan cases, inspections, licenses and code enforcement activi- ties) can be administered and tracked simultaneously against each location, thereby providing fast and easy access to mission -critical information. Dynamic "Native" Tool Sets EnerGov .NETT'" features dynamic built-in tool sets native to each module which provide agencies with the ability to capture and manage "site-specific" informa- tion. What's more, tapping into the scalability of these tool sets does not require client -specific programming or versioning thus eliminating the need for applica- tion source code modifications. The result - maximum flexibility, integrity, reliabil- ity, and stability. • Dynamic Setup Tools • Site-specific Configurations • On -Demand Reporting • Unparalleled Scalability Centralized, Cohesive Enterprise Solution In addition, EnerGov .NETT"' features a centralized portal within which all agency users have the ability to cross-reference each and every activity in real-time and at any location; from GIS, mapping, utility and tax data to building, real-time inspection, planning, code enforcement, licensing and financial data. This centralized approach affords the agency an inter -departmental "Dashboard" overview of all activities at a given location at that moment in time... a truly complete, cohesive, and accessible enterprise solution. • State-of-the-art.NET Technology Solutions • GIS Integrated, Location Data Model • INTER -Departmental "Dashboard" View • Centralized, Logical, & Cohesive Enterprise Solution e Kllov Solutions ' 2007 EnerGov Solutions LLC Government Connected Solutions }' 2007 EnerGov Solutions LLC Afacsoft C E R T I r i E J .a EnerGov Solutions: Technical Overview Cont'd Efficient, Intuitive and User Friendly Familiar and User -Intuitive As a Microsoft Certified Partner, EnerGov employs the most advanced develop- ment tools and technology available in order to leverage innovative, intuitive, and user-friendly management applications. Working closely with Microsoft Corporation's development tool set allows EnerGov's Research and Development personnel to incorporate into the EnerGov product line a similar look and feel and many of the same features native to contemporary Microsoft products. This philosophy and approach in tum allows for a reduction in time spent training and a comfortable end user experi- ence. For more information on this partnership visit Microsoft's partner solution portal at: http://www.microsott.com/industryrpublicsector/partnersolutionmarketplacei. End User Personalization EnerGov.NET1m is designed to reflect the specific needs and requirements of every end user. Upon logging into the system, each end user has a personalized view of information and data all tailored around their specific day -today workflow. From notifications and personalized task lists to user -specific reporting and data access; EnerGov.NETTm streamlines the end user experience. • Microsoft Certified Partner/ Tested and Certified • End User Configuration / Roles / Notifications • Reduced Keystrokes / Eleminate Duplicate Data Entry • User's Favorites / Tickler Events Menu • Search Grid Interaction diVSol utions t' 1,.ww'.t4 Cc:... {t A . 'j;or,crs A000Soft E R r l F I E D EnerGov Solutions: Technical Overview Cont'd Provide Better Customer Service Citizen Access Complete- Web Portal EnerGov Citizen Access Complete TM' empowers your community with convenient (24 hours a day, 7 days a week) access of permitting, planning, inspection, code enforcement and other community development services over a powerful, easy to use website. Contractors and citizens can easily login and interact with associ- ated activities, from plan checks and permit submission to inspection requests and status details, all linked from the individual's home page. Online requests are then immediately posted and agency workers are notified, allowing for easy internal access, streamlined scheduling and a more efficient departmental response time. Real -Time Field Automation EnerGov's MobileGov .NETTM' field solutions can provide your agency and community with real-time, instantly accessible inspection and field data. Sign - offs, inspection details and other valuable field data is instantly updated to the central database via web services. EnerGov IVRTM' (automated telephony) even allows for contractors and citizens to automatically receive a real-time telephone notice when an inspection is complete, instantly informing them of the result. Last minute cancellations, reschedules and reassignments can also be updated on daily schedules while inspectors are in the field, in tum saving valuable opera- tional time. Streamline Your Process EnerGov .NETTM` streamlines the internal plan submittal and permitting process by providing powerful workflow management and allowing multiple departments and reviewers unlimited simultaneous access to the project file. This intelligent, adaptive approach allows for a more efficient workflow and a reduction in overall time spent processing agency -wide. Government • Citizen Access CompleteTM — Web/IVR Mobile Field Solutions — Real-time resultsifaster turnaround E -government approach Connected• Reduces the time spent for the submittal of plans and issuance of permits Solutions IeMefu vSolutions 2007 EnerGov Solutions LLC W _+ Government Connected Solutions AA ,. 2007 EnerGov Solutions LLC Ii raosoft C E R T I F I E D EnerGov Solutions: Technical Overview Cont'd Technical Information Continued... EnerGov.NET is written in 100% Microsoft .NET native code. The Microsoft .NET framework has allowed our organization to develop applications that are easier to build, manage, deploy, and integrate with other networked systems. In addition, EnerGov continues to manage 100% of its software development in- house. EnerGov does not use 3rd party vendors or subcontractors. Microsoft .NET .NET is Microsoft's strategy to connect information, people, systems, and devices through software. Microsoft .NET technology provides the ability to quickly build, deploy, manage, and utilize connected, security enhanced solutions. .NET connected solutions enable local governments to integrate their systems more rapidly and in a more agile manner while enabling them to realize the promise of information anytime, anywhere, and on any device. .NET Platform Components: Common Language Runtime (CLR): (Runtime engine for executing applications that are written in .NET) • Applications can run on different operating systems • Seamless integration of code written in various languages • Automatic object management • Assembly based deployment — eliminates dil registering • Manages security, memory, and exception handling. Framework class library (FCL): (Object oriented collection of reusable types used to create applications.) • Multiple language support • Open Standard (http and xml) • Code compiled natively; regardless of language or deploy ment (Web or Desktop) Once again, as previously noted, the open architecture native to the .NET environment ensures that each EnerGov application is equipped with the flexibil- ity and scalability needed to maximize agency efficiency and productivity. `6 eXr ovSolutions �,•,r:vrn;+•+�t F;:v?:::•�:Ue�.l Jlllllif(TIl$ Government Connected Solutions 2007 EnerGov Solutions LLC PA, b. Afteroso1ft" C E R T I F( E D •1 Vail EnerGov Solutions: Technical Overview Cont'd EnerGov Recommends SQL Server Microsoft SQL Server is a high-performance client/server relational database management system. It is designed to support high-volume processing as well as data warehousing and decision -support applications. At the core of its decision -support capabilities is Transact -SQL, Microsoft's version of Structured Query Lanaguage (SQL). Beneath this query language are the components that support transaction processing and recoverability. SQL is a well-known, widely used data access language. In fact, every main- stream database management system product implements SQL in some way. A database is only as useful as the user's confidence in it. That's why the server must enforce data integrity rules and business policies. SQL Server enforces data integrity within the database itself, guaranteeing that complex business policies are followed and that mandatory relationships between data elements are maintained. SQL Server Advantages: • Built -In Stored Procedures • Backup Capability • Data Integrity / Relationship enforcement • Durability • Multi -User • High Availability • Data Replication • Systems Management Crystal Reports Technology Megabytes and gigabytes of raw data are neither meaningful nor useful, without a way to report the information. Crystal Reports has been a leading report writing application package for more than a decade and is by far the most commonly used report writer in the world. The primary job of a reporting tool, such as Crystal Reports, is to take data from a database and put it into a pleasing, logical, and understandable format for viewing. With Crystal Reports users can add text, titles, charts, maps, columns, cross -tabs, and graphical images, anywhere you want on the screen. Crystal Reports Advantages: • Built in exporting to PDF, Word, Excel, Rich Text Format (RTF) • Color Charts and Maps • Advanced Report Navigation • Enhanced Formulas Mkrosoff- CFR (,Fit D EnerGov Solutions: Technical Overview Cont'd Technical Information Continued... Processing Environment & Platform Independence EnerGov. NET is fully compatible with both the hardware and software specifica- tions provided by the City in this request for proposal and is fully capable of supporting the specified concurrent user -base delineated therein. Administrative Tools EnerGov uses the SQL Profiler to monitor utilization of certain queries (and/or tasks) performed against the database. This is done to ensure that the EnerGov program is performing at maximum efficiency. (The sql profiler allows users to measure time spent performing certain tasks/queries.) EnerGov distributes database diagrams so that the customer can understand the database schema which is useful for tasks like creating custom reports. For auditing purposes EnerGov incorporates User Activity Reports to help deter- mine changes that occurred during a given week/month. EnerGov supports disaster recovery at the backup level. EnerGov typically schedules backups to occur daily but can also be configured to occur every hour, 2 hours, 3 hours, etc. These backups are stored OFF-SITE (optional) on EnerGov's FTP servers and can be subsequently recovered (or restored) at any given time. All performance monitoring tools are incorporated in SQL Server. As a general rule, database engines are much more efficient at monitoring performance than any 3rd party software vendors. Process Controls & Workflow EnerGov incorporates built-in process controls that monitor the "completeness" Government of a permit/project. Users can customize the process flow to prevent certain procedures or tasks from occuring prematurely. (i.e. Inspection workflow can be enforced, rules and stipulations can be assigned for custom fields, plan review Connectedworkflow contingencies dictate subsequent permit issuance, etc.) Users have the ability to define procedural workflows for a variety of tasks within Solutions each EnerGov module. Detailed flowcharts / workplans are created in conjunc- tion with each department during the Pre -Installation Analysis Phase of an imple- mentation. ` Solutions 2007 EnerGov Solutions LLC A9cmSof C E R T I F I E 0 EnerGov Solutions: Technical Overview Cont'd Internal Security EnerGov .NET employs robust and flexible internal security configurations to maintain system -wide integrity. Administrators and/or supervisors can effectively and efficiently manage individual user accounts through one centralized location housed within the EnerGov System Setup Console. User access is generally defined and controlled utilizing the following tools: Role Designation EnerGov supports unlimited role creation for subsequent user assignment and access level(s). Some common examples include: Administrators, Power Users, Intermediate Users, Beginner Users, and Clerical Technicians although additional groups are fully supported. Rights Distribution EnerGov also supports individual rights distribution for additional control regard- ing system access. Rights distribution like role assignment can be tailored for each departmental user within in module, respectively. Add / Edit rights are typically managed through rights distribution as well as screen / form level access. User Auditing All EnerGov modules maintain comprehensive system activity tracking and user audit trails. Individual activities (additions, modifications, deletions, etc.) are recorded including specific action item, date, time, previous value, new value, and responsible user. In addition to storing this information on each record, detailed user audit and transaction reports are readily available through the EnerGov Report Manager. Documentation EnerGov provides diagrams and documentation regarding database architec- Government lure, structure, and configuration (tables, attributes, etc.) upon implementation completion as well as training manuals, process workflow diagrams, and setup Connected schema. • Software Manuals Solutions Printed Training Worksheets / Cheat -sheets • Release Notes (with major versions & service packs) • Built -In Help Files Solutions r 2007 EnerGov Solutions LLC t . r "�- M%msoft C E N r I P I E U EnerGov Solutions: Project Management & Approach Best Practices t EnerGov has examined the nature of this project and associated objectives as delineated by the pt County and is confident that company mandated implementation practices will result in an �3L efficient and effective transition. As previously noted, EnerGov has gained a wealth of industry knowledge and experience as a result of its diverse client — base. To be sure, each new implementation introduces into the equa- tion a unique set of operational objectives, processes, mandates, and goals which must necessar- ily be addressed and subsequently incorporated into a clear and cohesive project plan. Obviously, strategic planning and project management methodologies occupy a critical role in the implementation process. As such, EnerGov has fashioned a practical and proven design for lever- aging a seamless transition. An abridged overview of key practices is provided below. Project Management For this project, and as with all implementations, EnerGov will designate a Senior Level Project Manager to oversee and coordinate all phases and activities. This individual will serve as the primary liaison through which information regarding the project is disseminated between both the County and EnerGov departmental personnel. The Project Manager will be instrumental in organizing various aspects of the implementation process such as: on-site setup reviews, configurations, report generation, staff training, etc. "Please note: EnerGov DOES NOT use 3rd party vendors, sub -contractors, etc. Continuity of Personnel EnerGov is absolutely committed to facilitating an efficient and seamless implementation. Obvi- ously, the continuity of project personnel plays a critical role in this endeavor. As such, as with all EnerGov implementations, project personnel assigned to this implementation will remain so designated throughout its duration. Any extenuating circumstances that might necessitate a change of personnel will be discussed and approved by both parties. Implementation Approach EnerGov utilizes a phased approach to implementation in order to ensure that each aspect of the implementation process is adequately addressed. A methodology of this nature is invaluable simply because it embraces an exhaustive examination of various interdepartmental issues such as best practices, policies, and procedures, each of which must necessarily be evaluated and considered prior to implementation. Moreover, this approach ensures that modular specific skills are mastered prior to each subsequent phase. Not to be overlooked, a phased approach is markedly advantageous from the end-user perspective by controlling the introduction of new concepts and feature sets. As such, application users are able to master mission -critical skills in a logical, coherent, and orderly fashion. The ramifications of this implementation convention are far-reaching and include: enhanced knowledge transfer, max- imum skill comprehension, and maximum skill retention. Based on the scope of this project, EnerGov is recommending a multi -phased approach. A more detailed account of each specific phase and the associated objectives / milestones can be observed within the following pages. Sol utions 2007 EnerGov Solutions, LLC :uv rnr} ,,t C.: ui :.ted Sr,hr,fon AlfficrvSOft C E R T I F i F.. U EnerGov Solutions: Project Management & Approach Phase 1: EnerGov.NET Enterprise Core Deployment Milestone 1 ♦ - Preinstallation Assessment & Analysis: On-site meetings with departmental personnel to discuss prevailing policies and procedures; network configuration analysis; define objectives, goals, expectations prior to full implementation; obtain documents pertaining to departmental workflow; obtain data importation files for analysis; finalize implementation & training schedule. *SEE SAMPLE WORKFLOW DIAGRAM ATTACHED HERETO. Milestone 2 ♦ - Archived Data Conversion & Testing / Setup Configuration & Reviews: Comprehensive review and analysis of archived legacy data; Data preparation for conversion and Importation into EnerGov.NET Framework; conduct import and test data continuity, consistency, and validity. System Setup Configuration & Internal Review with Project Manager. Initial ATP Formulation. Site -Specific Report Customizations and Modifications. Milestone 3 ♦ - On -Site System Review & Setup Modifications: On-site installation & configuration of select EnerGov modules on applicable server and client machines; Comprehensive Modular set-up and departmen- tal reviews with Project Management Team and Department Heads; Additional ATP modification and refinement as needed. Site -Specific Report Customizations and Modifications. Mileston 4 ♦ - EnerGov.NET Enterprise Departmental Training: On-site departmental training on EnerGov.NET Enterprise and associated modules; Final Data Conversion; System- wide Recap and Review. Milestone 5 ♦ - EnerGov.NET Deployment & Go Live Support: Onsite departmental Go Live Support for EnerGov .NET Enterprise and associated modules. Phase 2: MobileGov (Field Solutions), Citizen Access, & GIS Deployment Milestone 1 ♦ - MobileGov, Citizen Access, & GIS Integration & Training Onsite Setup, installation, and training on MobileGov, Citizen Access Portal, & GIS. Modular integration overview and subsequent training with on-site project management team. System -Wide Recap, Wellness Check and Review. Em Ae i 3 2. Daft ralon 4. Trmbd D r & T 3. Onsite Contlgwation & Installation 1- MobileGov, Cttlzen Access, & DIS Integreem & Trak*V Phase 2 2. MobileGov, Citizen Access, Milestone 2 - MobileGov, Citizen Access, & GIS Deployment & Go Live Support a pls I� Deployment Onsite departmental Go Live Support for MobileGov, EnerGov Citizen Access Portal / IVR, and EnerGov GIS. 2007 EnerGov Solutions, LLC amid e- vSolutions /!044r11h1i;•7t S"lovonA 1. Prolnstallation Melysis ►t W a. Go Live Phase 1 A7 Ae i 3 2. Daft ralon 4. Trmbd D r & T 3. Onsite Contlgwation & Installation 1- MobileGov, Cttlzen Access, & DIS Integreem & Trak*V Phase 2 2. MobileGov, Citizen Access, Milestone 2 - MobileGov, Citizen Access, & GIS Deployment & Go Live Support a pls I� Deployment Onsite departmental Go Live Support for MobileGov, EnerGov Citizen Access Portal / IVR, and EnerGov GIS. 2007 EnerGov Solutions, LLC amid e- vSolutions /!044r11h1i;•7t S"lovonA kms7- EnerGov �611evGov Solutions Main Permit Inspections Government Connected Solutions ' 2007 EnerGov Solutions LLC MkMsoft C C R T i F l E U EnerGov Solutions: Management / Schedule Deployment Schedule EnerGov has reviewed the scope, specifications, and objectives provided by County personnel in the RFP documents and, as such, has formulated a projected Deployment Schedule which has been included within the follow- ing section in graphical format for ease of evaluation. Please note that specific dates and schedules are, as of this response, necessarily tentative and will be definitively determined during contract negotiations. Recommended Approach As previously noted, EnerGov utilizes a "phased" implementation approach to ensure a seamless, efficient, and effective transition. As such, EnerGov is proposing a (2) phased deployment of EnerGov. NET Enterprise Suite for this project. Phase 1: EnerGov .NET Enterprise Core Implementation Phase to include setup, configuration & deployment of EnerGov Enterprise Core components as well as County mandated data conversion (optional). EnerGov Enterprise Core applications to be implemented during this phase include: • EnerGov .NET Plan / Development Review Manager • EnerGov .NET Permit & Inspections Manager • EnerGov .NET Code Enforcement & Inspections Manager • EnerGov .NET Business License & Inspections Manager Phase 2: MobileGov .NETTw & Citizen Access- Implementation Phase to include setup, configuration & deployment of smart -client field inspections application and comprehensive online access portal (optional) and IVR solution (optional). EnerGov applications to be implemented during this phase include: • MobileGov .NETT" Field Inspections Manager • EnerGov .NET Citizen Access ^' • EnerGov .NET IVR Phase -specific tasks, objectives, and milestones are delineated on the Project Deployment Overview which is included in the pages that follow. �,6neraovsolutions .r. ^c . "dl ,C,LAum: Microsoft C E N T I F I E D •1 i.rl EnerGov Solutions: Training Approach EnerGov Solutions' devotion to customer satisfaction permeates each and every aspect of the implementation cycle. From the initial correspondence with a prospective client to the realization of a successful "Go Live" experience, we are firmly committed to providing your operation with the tools, guidance, and support necessary to ensure an effortless transformation. As such, our specialized approach to client training exemplifies this commitment as we are pleased to offer the following training options: Comprehensive Departmental Training This approach to training is ideal for departments seeking an individualized experience with EnerGov. NET and consists of one-on-one and classroom training with members of your organi- zation led by a designated EnerGov Implemen- tation Specialist(s). As the name implies, this method engenders an in-depth and expansive exploration of EnerGov. NET, resulting in / greater comprehension and retention of system features and functionality. • Maximum Knowledge Transfer • Maximum Comprehension • Maximum Retention Training sessions are specialized In the area of: • Data Entry / Clerical Staff Training • Inspector (Field) Training • Manager Training • System Administrator Training • Report Writing / Editing • Go -Live Support Training Recommendation 88 88 �8 8� Ckrkal Stmf V Data Entry Manager Training 88 8 ln&Wtw Training Syatam Administrator Training Based on the scope of this project, EnerGov suggests a combination of classroom training coupled with one-on-one training conducted ONSITE with (1) Senior Implementation Special- ists. Classroom training sessions will provide general knowledge to those users who need generalized access knowledge while individualized training will be provided to those users in each respective department who interact and utilize the system every day. Specific training days, times, and schedules are discussed and finalized during Phase 1 - Pre -Installation Analysis. Documentation / Training Materials EnerGov professional documentation provides the technical and operational expertise to help you maximize your investment. Printed training guides are utilized during the training process and built-in help files are always accessible to the end user. EnerGov professional documentation includes the following: • Software Manuals • Printed Training Worksheets / Cheat -sheets • Release Notes (with major versions & service packs) • Built -In Help Files • Demonstrations on CD / DVD • Post Implementation On-line Training Sessions '�„dnet4143v solutions 2007 EnerGov Solutions, LLC ” x'!`13'''°°:,a %aali ur7!c' : .q4 tic)rs•; h9crilmofit I- E. Fl i 1 F I ED •1 {lil EnerGov Solutions: Technical Support Overview Customer Support Services EnerGov Solutions provides a variety of methods by which customers can communicate with our staff in order to address software support -related issues, all of which are included in the support & maintenance agreement. • Unlimited Phone Support • Unlimited E-mail Support • Unlimited Desktop Streaming Support • Free Software Upgrades • Free Off -Site Backup Data Storage EnerGov's Support and Maintenance Agreement affords each client unlimited access to the services and features delineated above. Support Availability & Response Time EnerGov Solutions' Technical Support is available from 8:00 AM to 8:00 PM Eastern Standard Time and can be reached toll free by dialing 1.888.355.1093 or by e -mailing our support staff at support@energov.com. All technical support and maintenance activity is handled through our Atlanata Georgia support facility and is covered by the customer's support and maintenance agreement. Support Staff & Escalation Procedures EnerGov has an experienced technical staff readily available to assist your department with support -related issues. Moreover, each member of our support team is dedicated and committed to providing fast, friendly, and efficient user assistance in order to enhance your experience with our company and to keep your operation functioning at maximum capacity. « customer Support d Problem Rawlution Wortdbw >> t..0 I T.m Suppoe _ L. d u T• lw•I u1 R a o Mwogem•r. GA Corow Tech SupportCar CWKW Tech Support Cox C~ To* Support Lover f: Level l: Level I Cir sampan it i D SpechMat Sp*dWA T 04 EnerGov shall be responsible for the handling of all support issues, whether written or oral. All support issues are entered into the EnerGov tracking database and will be handled as efficiently as possible. All support calls received will be handled as follows: Support issues that are deemed "critical" will be given higher priority and will be handled prior to "non-critical" issues. Support issues deemed "critical" will be escalated to an EnerGov Senior Support Engineer immediately and a proposed plan of resolution will be enacted and communk cated to customer within one hour of initial contact during normal hours of operation. This track record is yet another indication of the value and urgency EnerGov places on customer service and satisfaction. kL t6 erGovsolutions 2007 EnerGov Solutions, LLC +Inverrn?wnt Ccvnn+:cled 5nrutiwts Miicrosoft- C E R r l F I E D •t YvL EnerGov Solutions: Flexibility & Scalability EnerGov .NET Advantages As the preceding specification guides illustrate, the EnerGov.NET environment is robust and feature -rich, providing the end-user with maximum flexibility and functionality. Moreover, the Microsoft .NET technology underpinning the software is sound, proven, and provides the integ- rity, reliability, and scalability necessary to evolve and foster growth within your department. • Industry Knowledge • Proven Technology • Seamless Integration • Focused Solutions • Client -Centric Approach • Data Conversion Experience • Comprehensive Service & Support EnerGov .NET Maintenance No administrative tasks or routine preventative maintenance activities are required of your department to maintain the integrity or reliability of EnerGov.NET. All support or maintenance issues pertaining to the software application are addressed by our support staff. Additionally, system modifications and / or upgrades are often scheduled during non -business hours and can be accomplished with little or no assistance from departmental personnel. *Note: Off-site storage of data backups on our secure FTP servers occurs daily and Is included at no additional charge... (optional) EnerGov .NET Upgrades & Service Packs EnerGov typically issues one major system upgrade per year which is often scheduled to occur during non -business hours so as not to interrupt departmental workflow. Intermittent system modifications and / or Service Packs are also administered to each client in this fashion. Addi- tionally, prevailing company policy mandates that all upgrades, enhancements, and site-specific feature requests undergo extensive testing by EnerGov's Quality Assurance personnel prior to distribution in a live environment. *Note: EnerGov upgrades (*both Major Version Releases & Service Packs) are included as a part of the client's standard service & maintenance agreement. Unlike many other vendors, EnerGov DOES NOT charge an additional fee for these services. EnerGov offers a wide variety of additional tools and services designed to enhance end-user experience with our software and increase overall departmental efficiency. Moreover, as new and innovative technologies become available, you can be sure that EnerGov will be a front- runner in exploring the possibility of incorporating these tools into our software. r�=yGvSolutions 2007 EnerGov Solutions, LLC .. i m ■►�i t11�ii i ■ �/11;1 1 i// • ori ■ J•.ir �; !ilttr• tsi� •- pec i. Expires: 1/8/2007 Permit #. RES -7-06-11558 Permit Type: Residential Building Work Classification: NONE Issue Data; 7112/2006 Project Address SBL No.. Subdivision Region 3354 Cambridge Street E 00000002 Bella Vista, AR 72714 Cambridge Central Owner Information Address Phone Cell Ryan Hountz 1245 Cumberland Trail E (777)777-7777 Atlanta GA 30319- (777)777-7777 Contractor(s) Phone Primary Contractor Roland's Home Imprvmnt (203)_. yes Jeffrey Russell Electric --_ (203)888-1461 No 110 Plumbing Roughin 115 Proposed Construction / Details -- Single Family Flome, Lakefront. Septic. Valuation: $225,000.00 Total Sq Feet: 3200 Fees Due Amount Total Amt Paid Amt Due Residential Building Fee $1.125.00 Total: $1,125.00 21,125.00 $0.00 51,125.00 Required Inspections: Fer inspections call: (479)855-8080 Inspection Inspection code Pro Site 101 Temp Pole 102 Footing 105 Plumbing Underolab 107 Electrical Roughin 110 Plumbing Roughin 115 Framing 120 Electrical Final 125 Plumbing Final 130 Septic Final 135 ACC Final 150 IMPORTANT: APPLICATION IS HEREBY MADE TO THE BUILDING OFFICIAL FOR A PERMIT SUBJECT TO THE CONDITIONS AND RESTRICTIONS SET FORTH ON THIS APPLICATION AND THE FOLLOWING: 1. Footing and Forms must be inspected before pouring of concrete. All wags must have 1/2 inch anchor bolts embedded in masonry foundation to a depth of not less than 8 Inches. 2. The City's approved plans arld permit inspection card must remain on the job site for use by City inspection personnel. 3. Final inspection of the work authorized by this permit is required. A Certificate of Occupancy must be obtained prior to use and occupancy of new buildings, structures and remodeling work. This permitis granted on the express condition that the said construction shall, In all respects, conform to the ordinances of this jurisdiction, Including the Zoning Ordinances, regulating the construction and use of buildings, and may be revoked at any time, upon violation of any provision of said ordinances. Applicant Copy Building Official Wednesday, July 12, 2006 "'YCITY OF KANSAS CITY, MISSOURI m lei n, rur uin r(r_," REGULATED INDUSTRIES DIVISION TLIQUOR LICENSE THIS LICENSE IS NON -TRANSFERABLE AND MUST BE DISPLAYED IN A PROMINENT LOCATION KANS.IS CITY ."I I -S l l) 1] it I LICENSE NUMBER DATE ISSUED LICENSE EXPIRES SQ FT MANAGING OFFICER LIC -11-05-1311 01/01/2006 03/31/2007 246,000 RICKY A BERAN OWNER NAME AND ADDRESS ESTABLISHMENT NAME AND ADDRESS 29 CATERING COMPANY INC EMBASSY SUITES HOTEL 300 JOHN Q. HAMMONS PARKWAY SUITE 7640 NW TIFFANY SPRINGS PARKWAY SPRINGFIELD MO 65806 KANSAS CITY MO 64153 TYPE OF LICENSE ADDITIONAL INFO DANCE FLOOR YEARLY FULL DRINK - KCMO SUNDAY-KCMO LIVE MUSIC, DISC JOCKEY, DANCE FLOOR, public area & lounge & restaurant, 237 rooms This license to operate the above mentioned establishment is Issued for the establishment type shown above in accordance with the City of Kansas City, Missouri Code of Ordinances, Chapter 10. This license may be suspended or revoked by the Director of NCSD, Division of Regulated Industries for cause. This license is granted on the condition that the person and/or establishment named on the license will comply with the laws, ordinances and regulations that are now or may hereafter be in force by the United States Government, the State of Missouri and the City of Kansas City, Missouri that pertain to the above mentioned establishment and will be available for on-site inspection during normal business hours. City of Kansas City, MO; Regulated Industries Division; 635 Woodland, Suite 2101; Kansas City, MO 64106 CITY OF POUNTTANS. ■ OF KANSAS CITY, MISSOURI IIFAKI IIF IHENA,1„N CITY FILE COPY REGULATED INDUSTRIES DIVISION LIQUOR LICENSE THIS LICENSE IS NON -TRANSFERABLE AND MUS_ T BE DISPLAYED IN A PROMINENT LCGCATIQN KANSAS CI'r'Y LICENSE NUMBER DATE ISSUED DENSE EXPIRES SQ FT MANAGING OFFICER LIC -11-05-1311 01/01/2006 03/31/2007 ;g 246,000 RICKY A BERAN OWNER NAME AND ADDRESS ESTAI§LISHMENf NAME AND ADDRESS 29 CATERING COMPANY INC EMBASSY SUITES HOTEL 300 JOHN Q. HAMMONS PARKWAY SUITE 7640 NW TIFFANY SPRINGS PARKWAY SPRINGFIELD MO 65806 KANSAS CITY MO 64153 TYPE OF LICENSE ADDITIONAL INFO DANCE FLOOR YEARLY LIVE MUSIC, _DISC JOCKEY, DANCE FLOOR, public area FULL DRINK - KCMO & lounge & restaurant, 237 rooms SUNDAY -KCMG This license to operate the above mentioned establishment is issued for the establishment type shown above in accordance with the City of Kansas ' Missouri Code of Ordinances, Chapter 10. This license may be suspended or revoked by the Director of NCSD, Division of Regulated Industries ause. This license is granted on the condition that the person and/or establishment named on the license will comply with the laws, ordinances and regulations that are now or may hereafter be in force by the United States Government, the State of Missouri and the City of Kansas City, Missouri that pertain to the above mentioned establishment and will be available for on-site inspection during normal business hours. 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INSP-1904 Permit Number. RESC-8-05-1138 Inspection Date: 912105 12:00 am Inspector: Auer, John Owner: Persons Construction Job Address: 7747 SR 6 Highway W JASPER, FL 32052-0291 Contact Numbers: (386)792-1234 Permit Type: Residential Construction Inspection Type: Footing Work Classification: Single Family Dwelling Project: Cotton Creek Subdivision Subdivision: Watershed Protection Area (386)397-1234 Block: 2 Lot: 10 Parcel Number: 3441-010 Contractor: UB EXTERIOR DESIGN INC Phone: (386)388-9483 / Cell: (386)388-3938 Building Department Comments Please make sure to check with Roger in Water/Sewer Division before leaving the site this morning. He has a couple of questions regarding the sewer line that we need to verify... Inspection Status: Failed Inspector Comments Bulkheads Check VERIFIED Fill Check VERIFIED Pier Footing Check VERIFIED Re -Bar Check VERIFIED Trench Bottom Check VERIFIED Vapor Barrier Check VERIFIED Thanks so much... Karen Reinspection Required Inspection Criteria Status Re -Bar Check Incomplete Bulkheads Check Passed Vapor Barrier Check Passed Trench Bottom Check Passed Fill Check Passed Pier Footing Check Failed View Permit Status online at: http://www.ci.fairbanks ak us Wednesday, August 30, 2006 Page 1 of 1 CITY Cm tuuNT 1AX5 City of Kansas City, MO; Neighborhood and Community Services Dept Regulated Industries Division; 635 Woodland, Sults 2101; Kansas City, MO 64106 t (816) 784-9000 KANSAS CATY Al r_ Case Number: CASE -6-06-1047 Case Type. Violation Date Case Established: 06/26/2006 Compliance Deadline: 06/30/2006 'hysical Address: Parcel No. 1375 Berry Street 7249-000 Jennings, FL 32053-3923 - violator Address Phone Persons, Edward 5000 Muscogee Parkway (386)792-1234 Jasper, FL 32052.5000 Current Status: Active Case Observations / Detail: Resolved: No Violator informed of illegal actions. Compliance Date: Non -Compliant Violations Code rtt Description see. 22.206.050 - A. (HaMc - sanitation - Ai Every dwelling unit they contain • toilet. a lavatory, anti . bathtub or on-., in . sapsrste room which shall be saeasible it= Inside it. 00101/2006 d"*V uric. No tdfat shay be located M any room or space used for the preparation of food, ria stall a room containing a tdfat open Notice Of Vlolation - Posted Onafte directly into any such mom or apace Union the tdfat room has a tight -tarp door. sec. 22.206.020 - B. [HBMC - Floor Area - B) NO habitable room except a kitchen may be less than seven fast M in any tour dimenswn. sec. 22.206.020 - C. [HBMC - Floor Area - Ci EVery fOofn 16ed for °Meana purposes. Induang an 3R0lint. OW has net ism man snasty (70) aquate feet of floor area. Every Mandatory Compliance Letter room. except an SRO unit, which fa used bath Molting and eying or both no qusders shay have aboor area or not leas then Admin Admin oro hundred thdly (I 3D) square reK sec. Article 6.200 Section 6.202 (f). [Built Bulk °'ie• whch cannot be placed in the dfaposai" cat containersmust be bound in bond". Mich don, exceed four feet in Mrpm Waste) and filly pounds in weight. Bulk waste met be stacked at the cxurbaide no safer than 5 P.M. the day before the resideors scheduled Admin Admin brush and bus collection day. Bus waste cannot be MR at the residential curbside star 7 p.m on the day following the monthly three-day buk pickup period- Bulky tats such as hmmure and appiances do not need to be tad and bundled. inspections Inspection Date Status Inspector Compliance Inspection SM2006 12 Failed Officer Feint Compliance Inspection 6141200612 Failed officer Fortes Case Detail: CASE -6-06-1047 Report Printed: 8/30/2006 Case Activities Activities Date Entered By Courtesy Notice Sent to Violator 00101/2006 Admin Admin Notice Of Vlolation - Posted Onafte 8010312006 Admin Admin Inspected Property 00102!2006 Admin Admin Mandatory Compliance Letter 861012006 Admin Admin Inspected Property 0011112006 Admin Admin Citation Issuance 0011{12006 Admin Admin Page 1 of 1 Scheduled Inspection Graph 2/28/2006 to 3/2/2006 ( Types of Inspections Electrical Temp Pok (A C In Violation revisit I Plumbing Rough in C Taxicab Inspection Undercover Investigation 4 . I 0 0.5 1 1.5 2 2.6 3 3.5 4 Regina Wagner —� i Patrick Keens —� Mike KI Electrical Temp Pole n Violation revisit plumbing Rough In Taxicab Inspection Jndercover Total i Inspector Usage Sara ivarra Alan Bogart L Lisa FinfrAill Jim Ready Jonathan Smith ■ Alan Bogart 9.1% ■ Jim Ready 18.2% ■ Jonathan Smith 9.1% s Lisa Finleyhill 18.2% Mike Kline 9.1% it Patrick Keens 9.1% i Regina Wagner 18.2% Y Sara Ivarra 9.1% Total: 100.0% Alan Bogart Jim Ready Jonathan Lisa Finleyhili Mike Kline Patrick Regina Sara Ivarra Total 0 0 0 0 0 0 1 0 1 0 0 0 0 1 1 1 0 3 0 0' 0 111 0 0 0 0 1 1 1 01 0� 0 0 0 0 2 01 1 1 1I 0 0 0 1 4 1 1 21 11 21 11 1j 21 11 11' Thursday, March 2, 2006 Page 1 of 1 Print Date: August 30, 2006 Applicant Name: Mike Jenkins Permit #: 20061045, General Contractor REGULATED INDUSTRIESk* FOUNVIANS NCS DEPARTMENT CITY OF KANSAS CITY MO 635 Woodland Avenue, Suite 2101 Kansas City, MO 64106 Telephone: (816) 784-9000 KANSAS CA VY Ni I , , k (f K 1 Invoice # Invoice Date: Expires: Issued by: INV -8-06-1466 08/17/2006 12/31/2006 Administrator Fee Description Amount General Contractor Fee $100.00 Total Fees: $100.00 Regulated Industries raised seal 'Document valid when stamped Date: Payment Method Check # AmnU nt TanrlaroA Change: Balance Due: $100.00 August 30, 2006 This Document, when accompanied by the Regulated Industries raised seal, serves as a temporary permit valid for 10 days following the date printed above. I understand that the Employee Liquor Permit WILL NOT be mailed and that I will need to return to the Division of Regulated Industries toicp k up the permanent permit ten (10) days from the date above. Applicant's Signature: Date- MAP LEGEND EnerGov .NET Mapping/GIS Integration _ COMMERCIAL BUILDING ® RESIDENTIAL BUILDING SITE PLAN REVIEW' : _4j� i * x ��..���,�Soiutions I ii � � CL I �! l � . ®. k ' . ■ s 2 § � \ 13` ` » ` L-0 . , � k ! ° .� § � � � i � k $ � ■ � I } } § .._ a ; 2 7 ■ E j ) \ } a | (i J $ ° ii � � CL I �! l � . ®. k ' . ■ s 2 § � ` » ` .� � � � ■ _ $ ii � � CL I I 0 >> In 1 ri A A A 210 .i �� . • � � ® k k m : " f A 3 . � . 1 � \ § 2CL . k 3\ \ ■ . L a . � § ■ ■ @ E E s a Ivi . a . � — � . .i �� . • � � ® k k m : " f A 3 . � »■® ■-■,■»■» � 1 § � � IUILO Ak g efm _ CL } 2CL a 3\ % -a C. ■ — � . ■ . . a � # � 3� � ` LL. 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