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Home My WebLink AboutC06-114 (c'(ei/'!" 7c, r.:,'d" I."; ~c ~'6 '.':.,,": '-,':." --'."3.,":, .f.. :> _ ::'.'__ .. - - -- - n:L'\Ji"'i ll!.rU\I1Cl!. j-\bH.1!,l'A'Y]~l"i.t PUFU;U'lL!.JLJeY.{ .~~ --~--"._~--_.._~- Y(lurSvstemID#is: Alon Plem~ H'f~rcnce this number when D1:HiJL!i:.ll s~n,k.~ ClU. EOUIPl\1ENT LOCATION bgJoCC\\ill!y.\irport 0219 Eldon \ViI.'on RO'd Gyp;um,COgI6.17 Thc'.sy"e,m'" rllat'slhe,ubj<xtClfthisAdd"ndumi.,agJollow,;: Hdpdo.k* !liS"' 2.f/7h~ Prevonl'live'" Model De,'crlp!io1\ !ill Cust!\'r. CO'!fYr. CO.!fYr. C""tlTi~ Tl'FC-DnfCRT TenpnnterFCDo$k1op S/l'fAI027 , $2,51800 $3,839_1)0 $4,2S000 $131.1 L!03 TP,CardApplic"tioo,SW , 00 "" C" , LIDS-OI WSQ SW, Dire"! NIST, Xmit , m ,00 0" , DNL-AA"..E liUllXT1'FCAA.AE , 00 _DO m , 2BO-TPFCDTM De,ktop,StnaIModem , '" .0" _00 _I: 11'-NOREMOTE NaRemMeAcce"s , JlQ fJOO,OO L;j'f!QJ!.Q " Total (ADnllale~c"prforPr'Wotative) $l,51S.0Q SS,lJ9,~n S5,580.00 $]Jt.O ~ liQI);:, TP-NOREMOTE is a Service Charge 10 ojf,et "ddit.anal ,\failtl~nance E:~pen$e incurred d1l~ 10 inabilily ofldent0: Heip Desk o "';Jor", RemMe DiagllOSlic T"'ubl"sbooting a[Sysle"', /{Remote Access is available via Dial_lip Modem, Secure fD, VPN, arolh.., means, please check 1M, bax.pmvid" req"esled it!fOnnatiOll bdowand ddele TP-NOllEMOTEfram Addend"", Maintenance Agre"men< Renewal is canir'ngenl "PM venficatian a/Remote Acces,<fimctiona;;ty_ j)ial.fnModem: Access TelephaneN~mber __(q;Z<.l)5~=--- Sec"reJD, VPN, Ollre,: Coltla.cr Name--f:.lll:-b.. ,4.,,'/... ., ,..~' Telephone N~mber --L970) '524- 'XZ'-If.n,,__,__ PERIOD OF COVERAGE, >PatlSplu&Unlimitedtelephonesuppor!.cccss24hou,sperday..7d.yspCTWotk >*Pill1il I'Jus On site sul'porr 9 bours.day, 5 d.ys a week, except nat;aMlly Ql""", edhoJidaY"_ 'HPartsplus on si!e support 24 hour,.d.y, 7 days a week ....Provenlativernainteoanc. is a><cheduJedperiudicv;sitberweco 9:00a_m. an d5:00p,ffi_Monday_Friday, Preventative maintenance is q\lOted Oil a per time basis, and can b. performed 1,1,3,4,6, or 12 limes perye!l:r_ EFFECTIVE DATE; July 1,20% through June JO, 2007 PRICE; ~Please choose coverage~; (Sal.. Tax additional jf applicable to yoor state) o Helpdesk price ~ $2,5J8_DO perye",. Annual prepayment. 181 915price~$5,139,OOperyear.Annualprepaym.nt o 24/7price~$5,580.GOperyear_Annu.Jprep.ym""t. o Prevcn!ativcMaintenancoVisitsal$13LOOpertimex1,timosperyear~$J_. TOTAL Co,t $",3, !llY1- ,_Maintenance plus Prev<miative price (uany), Ple..~ check type orpr~feTred I,jlJjng' !i:l Anno~l Invoice Or DQuarl"rlYInvoic~ "' o Monthly Invnice IDENTlX INCORPORTATED EAGI,E COVN1Y GOVERNMENT _ COEAGLE 5600 Rowland Road BI/Ij"gAdJre.., Minnctonka,MN 55343-4315 PO 80x 850 Alto; Maintenance Contr.cls Adm. Eagle,COSJ63t ,y~~,~ ~ NA..\-fE: CindiJo~'on :",,: .. --; - - TITLE: __Cpntrac!iA4m~lO[ TJTLE(~'if~\lL.o(\\(,,-)_ DATE M"r"hJ'f,2006 DATE~:::LlLJ>l( The ICl'ms and tonditions of lr:1cntix'~ curnllt Mainhl:mue'l' Agnemunt Terms and CondilioM an herehy iucorpurated Into thi~ Addeudum by thl.< re.fer~n~e, If your IIgeilcy requires a Purd1a~e Order, 'plea_Ie lit/ad. "I: j1tcJ~rle theP.O.#, If ueitber is give.., we wiJl imnice from tho ~igned addenonm. TfH8 IS NOT AN INVOICR ";.."'. ; .::'x,,:; ..- _""','),' C',,,"" 0;" ._'" IDENTJX mCORPORTED SYSTEliJ i'tIiiI:-(fENANCE TERl\lS j\c"m COCiD.1T1DrlS L GK,'ERA.!, SCnPE OF C!JVERAGE > !denli;;; ,h:111 llI'lke available (0 OJS\Omer C'J!, ~opy (in electroru" "f oth~r standurd 10m'!) oj Sllb)Cd I() payment in fu.ll of tile Jpph~~b!" mamtcn,mce eath UpdMe (ddined herdn) for those S\'st.."m fe,s for the "y:;lclTI ('"Sy~tcm") described [ll ldentix COmpunel11S that are devdGped by ldemix J.ml Incorporated's Cldcmix") current Mainknance I()rwhic!l Ide/ltix, ;n ils sole djscretion, <:teets t(> A~;re"m~'flt Addc'fldum ("Addendum") with customer develop and gencrally make available tcl ("CustC>lner"), ld<'-'fltix, or its authorized agents or CUStomers whose Systems are tmde,- warranty Ot s"hcontroC!ms, ,haJJ provide tile SyM.~'1n maintenance under a curreIlt lden!ix Maintenance Agreement g~rvices ("Services") set forth and in nccmdance with Addendum. CusloITll.'r shall provide ldentix with the ler.'TW herein (this "Agreement") ~nd the Addendum. continuous network Or dial"up access to ',he The terms Gf the Add~ndum are hereby ineorpOr"led into System (whether stand alone or connected tu a th, AgI'eern~"'t by Illis rd,'renc<o. cmtwl site), and Idenlix ,hall del,Ve,- thc CpdJlte v;a this remote means ofddivery. In thccvem n. MAINTENA1'(CE SERVICES con(juuous nctwork Or dial-up access Is \101 avaiJabtefor 24/7,tfainrenanceSe,'vicesaJld9/5 The Services provided by Id~'1lt;x "ro tho,e service, Jhimenance Services Cu'tomers, then Identi~ selected by Customer from one or mDre of the following shall imtall the Update during any subse,!uen.tly llliIinlC/laTICcSemcesprog:mms: scheduled on-site visit by ldentix for service of (he System. An .'Update" means a new rele:;rse A Induded With All Remedial 1\1aintenance Services. of ~uch System software components that are Included Wilh All Remedial Maintenance Services are a:; developed by Idemix which contain (i) bug follow": fixes, corrections, or a work.around of . UnJimited 24/7 telephone kdlllical support for previously identified errors with such software, System hardware and software from the ldentix or (ii) minor enbancementH, impl'Ovemems, or TouchCare Support Cent<:rvia IdentixtoJl free revisions with substantially similar (but notn<;>w) teI<,phone number. fUllctionality It> thc original licensed System ~ TouchCare Support Center managed problem software. escalation,asrequired,loIdentix'lechnical support stafftowsolvc unique problems, B. 2417 Maintenance Services. Identix' 24/7 . ldent;xsball furnish all parls and component" MaintenanceServ;cesareasfoll"w.: nece,sary for the service and maintenance of the . Customer will receive a telephone response to System. Repla~emenl pill18 ~haJ1 be sent (0 the service calls within one (1) hour from the time Cllstomer. Ail replaced defective parts shall the Customer places a service caIl with ldenlix' become Identix' property. ldentix shaH Help Desk determine if a replacement part is necessary. . Ideutix' Help Desk wiU attempt problem Rep1a~ement parts and component' may be new resOlution VIa telephonic verbal and dial_in or refw:-bished. Unless otherwise agreed by troubleshooting prior to dispatching an Identi" Identix, replacement parts ~nd components field service engineer (0 Custom~'r's facility for needed at international destinatiOlli shall be on.siteservice. shipped by fdentix 10 the Customer.specified ~ If on-site service is nece.<sary, 'uch service S~lalJ United States deBtinatioll, and the Customer be provided 24/7, incllldiug hOlidays. ldClatix shall arl'1lnge for shipment of the parts and :;halluseitsbesteffortstohaveanIdenti.~'fidd coml"'nel1ts to the final internatio((al dcstination. service engmeer a( the Customer', faci,'!:ity In the event IdentiJ( sbips repJacemen!parts and witbjnfol<r(4)hour~fTom(belime!heengineer COmponents to illl int~'Tllatiollal clestinatio", Ihe is di>patched by Identix' Help Desk for Customer shall b~ responsible [or all shipping e"s(omer:s located Within a tOO mile ,"dius of an expenses, duties, tariffs, taxes, and all mher authorized Idenlix' service location and within delivery rdater! charge,. 24 hours fnf CQ,IO(n~rs located Outside stich 100 ' Sy,temdisc()(lneCLlreCOlllK'CtServices,@,longas mile radius. an Identix t1cld servic~ engmeer Jo~s not have > At no additional charge, fdcnth will provide to be dispMched to the Customer'i, Sjt~ (aGe II1 a"tomcr with up to f"", (4) CUi<tomer_ A Exelu,ions). roquestcdnew type "ftransaCllOn applications 'md up tolwo (2) eh'nn-~., tn "m~ ,,",__ ',.:+" ,,'I.-.c,,"":'<,', ,-", "" ,.,,"-',""', c., ~. :,,'.!" 0 ~pphcati{)m tOJIHrenlandal'edby lheappilc.ahlt CO accordance with Sec'-ion !l,A. cf t!li State govcm[n~nt agency I"r ,tak-Wide 0]' AgTf~mcnt, inlcrslak ;mpltmen:~lll>n; provided, hawe""r. that any,uch Iype oftransaclion;)ppl,c3tion or D. Heln De,k: Ma'nteaance Services, Identix' Fki,' Stare m~ndntedcl,"[\gedoc$not, in Identix' so]" D;eslc AI"im~nancc Sen'ices an, as ro]bws: "p"'lOn, rdfmre , .,;g:niiicant devdopmem . The SeThicts do not inelude ""y !dentix on-~',n( dTort. Ins(lch evtnt, ldenlix will provide mni.ntenancc,wfVices. ThcC\lstomer agrees t, Customer \v;(h , qLlote [or devdop;ng "nd providethc01Hi!eFnonndtoa$SlStlhcldCIltJ., providing C'1Js(orner with any such apl,lkations Help Desk '.\-ith troubieshooting, n;od;lk a'ldcoaJ1ge" Table updales are treated as rcplacement, and instal1ation0flJpdates. as Updates and will b~ made available (0 Customer requ<rcd, in QIiancc with SeCUon llA. of thIs . CU"t()ln~r$hallmamta;n at lcast one Clj ldcntix Ag:r"-ffi"leltb__~~,, trained System manager on the C,-"tOm,cr', System suppon staff during the term of such C <l/5)vlaintellanccSeryiceg. I entix'9.!5Maintelumcc Services period <oo!ltained m t.he app]icablc Servh."sareasfolJows: Addendwn, [lnd such Customer System manager ~stomerw;1I 'catdcphoncre<p<lnseto shajJ be re~ponsibJe for poriod.icaUy backi!lg..up serYlce Ca " within One (I) hour fromth(;tim~ System software in accordance with Idcn.lix' Customer p]a~es a ,ervicc call with ldenrix' pCJiodicrequircments, Uruessotherwiscag::n:ed Help Desk. in writing by [dem;x, the Customer ;;hail be . Identix' Help Desk will attempt problem rcsponsibJe for the installationofcaclt Updat<\. resoJutionvia lelephonic verbal anddiaJ,;n . Customer will receive a telephone response to troubleshooting prior to di'patching an ld~'I11ix .<.-TI'icecaJJs withinone(l) hOllr from the time fieJd servioe engineer to Customer's !'acililyfor the Customerplaecs a service cnJl with Id<"njix' on~siteservicc. HelpD"'K . If on-site service is necessary, such serv;ceshall . Identix shall furnish all parts and components be provided nine (9) busi:lless hOllrs (that is, 8:00 necessary for the maintenance of the Sy't~!m. a,m. to 5:00p,m.) per day, five business days Identix' 'hipmcnt of, replacement part '0 pcrweek. Ide!llixshalJuscitsbosteffortsto Customer will be initiated promptJy after 'he havc ~ Identix' field service ellgineer " Identix'HelpDeskdelcrmirJeslhel1eedforsllch Customer's facility within eight (8) working item. Replacement part orders initiatedpriol'lO honrs from lhe time thc engineer is di3patchcd 3:00 p.m. Central shaH he shipped the samc by ld<:mlix' Help D",k if Customer's facility ;5 b1l-'"1.110", day, where orders initiated after 3:00 located within a 100 miJe radius ofmauthori2ed p,m. Ceutra13ha1l be shipped lhenext business Identix'serviceJocationandwithin24hoursif do> AJI shipments are made via next day Customer's facility is located Qutsidesuch 101) priority air. rniJeradius. . lfa defectlvepart is required by Idcntix to be . Upon Ident;,,' aCC~l'tanoe of Customer's request returned tOldentix,lhepackagil1gmaterialu,"Soo for after hours service, CUstomer shall pay for in 'hipmCIlt Oflhe replacement. part must be such after hours service ona time and matorials reused to return the defective part. [Notc; basis at rdentix'thell current rates defeotivepartsare not repaired and retumedto . At no addilional charge, rdenlix will provide Customer. Cuslomer will be invoiced for any Customer with "P " tour (<) Customer_ defeotiveparts that are not returned to Identix requested new type oftrallsaClion applications wilhin 'wo (2) weeks afterreeeipt of 'he and up to two (2) cltar:tgesto typeoftraflsaclion repJacemelltpart. fdentix is 1l0t responsible for aPP!icationsthatarellliUldatedbytheapplicabJe any markings (i.c., a$set tags) that Customer State governmcnt agency tor stale-wide oc may place 00 System compOnents. " " interstate implemelltation; provided, however, Customer's respollSibility '0 remove such that any such lypeoftraflsaction.pp]icat;onor markings,] State mandated change docs n"t, in Identix' 30le . Upon Custom~'T's request for Identix on.,ite opinion, requlre , significant development service, Idemix shaH use its best eff Of(S to huve effort, fnsuch event, Identix will provide ,;0 fdentix lidd servIce mgin~er " the Cllstom~r with , quote for de>-'elopingand Customer's [acility withm 48 hours from Ihe proViding CU5Iomcrw;th any .lnch applications tillle!heeogineerio;di;;pntChedhYldemix'HeJp andchallge,s. Table updatc;; arc treated :is Desk Cl1310mcr shall pay for such otl-,ite Updates and will he made available 10 CUstomer ServiCeOlla!ime~ndt",velbasism!dentix' then [".C"F' J..:"AY"" -," ,.,,~,- " ~'- .".. '."'''--:'0:'''' ~Ilrr~nl rutes and travel [JoliclCS, rcspcdivdy_ Pmvid;ng Or ;rLStoUmg u(ld~t"s Dr llpll.:"d"s to ~ny Prior " dispntch of all Idmt;x ~ngmeer. rfwd p'my (i,e_, Minosofl. Or.lde, de,) softW3!~. Cuslomer shall dllwT providc Idcntn, with a , Prov;diug con,;wuabJe pans and ~(lmponcnts (i,~.. p"rchasco1<kTCp.o'"),complde 1dc[ltix'P.o, pl~(cns, 101l<:1' c,1l1ridg~~, etc,): sllch Item.; Jrc \Va,ver lorrn, 01' provide IdentlX with" '.-aild rcpla~ed rrt the C\lstomcr"s expCll.\C, cr~dil"ard!lumber, , \Iai.illenanccrequircdduetofai1W'csresultinghom soth""re viruse" wor:tm, Trojan" and any otber E_ f:'.reventlt\'.~Maintenane~ Scn.-jeq_ Idel1tix' IbmJ' of destructive " ;ntelTIJptiv~ me;",s I'reWJ1lil'eilfainl(!J1anCeS(!YViasarea8foUow8: ,ntroducedintolhcSY8tem . Prevemive lJlainten~ncc ,ervice caUs consist of . ),,'f<1imemmee required due 10 f"i!ures caused by SY8teJndenning, verificationofcalibrmiOJl, and Customer facility issues ,uch as inadequate po'-"er vcrif>calion of proper System configmat;on and sourc"s and protection or use of the SY~I~'n iu operatwn m aceordonce with !dcnt;x' environmental <;onditions o"ts;dc oftho,econdi!ic'>ns specific"tion.< tor s"ch System, Idem;;'; and <p~cifledin[denti){'Sy"temdocumentation. Customer will seek to agree upon the scheduling of 'he preveut;vu maintenance servICe c~1J B. AvailabilitvofAdqitional Services. AI Customer's promptly ~fter Commencement of the term of request, [denti:.; may agree to perform the e>.:cluded ttlis Agreement and the commencemenl of my services described immediately above in accordance renewal term. with ldeut;x' then eurrent rates, Other eXcluded services . Pn:'vent;ve maintenance service calls arc only thai may be agreed to bo performed by ldentix sball available ill conneclion with Identix' 2417 require ldentix' receipl of a Customer P,O_, CuMomer's Mainlenanee Services "d ldentix' '" cOnlpletionofIdenti)('P,O, Waiver form, OrCUSlOlller Maintenance Serviees offerinw;. Preventive providing ldentl>.: with a valid credit cnrdnumberbefbre maintenance service calls aropriced on apercaH workbyldcntixiseommeuced. basis in accordance with Identix' then eurrent ptlbhshed prices for such Servi~es, Preventiv<: C. Non.Re('istered Svstem Comnonents. Any System Maintenance Services may not be available for component' not registered in the Addendum for which certaiu System Components. St.,rviees are reque'sted by Customer may be required to have a pre-maintenance inspection by IdOlltix be/bre ill. EXCLUSIONS FROM SERVICES being added to the Addendum and tbis Agreement. This Inspection will also be required ifth,s Agreement has A. Exclusions. The Services do not indudeauy of the ",>.:pired hy more 'h~ thirty (30) days. ldemi,,' following, inspection will be billed alldentix' current inspection . System dis"Ollllec(/reconnec! services (for System rateplus travel cxpcn.ses and psrts (if any required). moves) if an Idenl;J{ field servtce engineer is required at the Customer's site_ D_ Thi,-d Party Hardware and Software. Cll~tomer shaJJ . Additional ITainingbeyond that amount or level of Ile solely respousible for obtain;ng from rdentix or an training originally ord.red by Customer_ ldemix authorized Or identified vendor, at Custometr's . Maintenance support " troubleshooting fo, sole expense: CiJ all Identixand thitdpllrtysof'twarelhat Customer provided communication networks. may be requu-ed for uSe in conuection with any Updat:es, . Maintenance required 10 the System Or its parts major enhancements or new versions; and (ii) an arising out of misuse, abu,e, negligeucc, attachment hardware that may be required for the use of any ofunamhorized components (includingsoftware),or Updates, major enhancements Or new versions. Ide"tix accessories or parts, use of sub-standard supplies, or will specify the hardware and thtrd party software other causes beyond Identix' control. requirements for any Updates, . Maintenanee required d" '0 the Syslem being modilied, damaged, altered, or se"iced by persotmel IV. SERVICE CALLS other 'h~ Identix:' authorized service reprc"'TItafives, " i( parts, accessoncs, oc Customer may contact Idcntix:' TouchCare Support components Jmt authorized by Ident;x are fitted to Center by calling 1.&88.HELP_IDX (8&8-435-7439), IheSystern_ Service caUs ...nderthi,\ Agreement will barnadedt the , M"imananeerequired due to mOv-jngthe System, inst~jjalion address identifk-d iu the Addendum or as ., Maintenance requircddue to failures caused by olhcn.vi:3e agre<:(! 10 in wTiling, CU~lomer or Cll8lOmer's >ollwarc Or other software, hardWole or products not liecllOed by ldentix: to Customer. ,F ",::'C."::C>,' ::::;.-,; "h"'j. '''''' ,,,.. ',,-- '/',"'" .. ".":c. ., TERM AND n~R)HSAT]ON \V.\RRANTY, ([)ENTIX HEREBY D[SCL\[\lS AL , \VARRAi'iTrES, EXPRESS AND [\IPLIEr Tilii; [?nl1 of lh;s A,!,'Tee"'ent shall COmmence upon INCUJDL\'G, BuT NOT 1XfVflTED TO, THi ld~ntix' receipt oftlw arumal maintemm.;e fee rdlectd L\IPLiED WARRANTIES OF MERCHAl\TABILlT: in rhe Addendum:md ,b."JI ~unliJlue tOr a period of One AND FITNESS FOR A PARTICULAR PL"RPOSE P (I) yeat'. This Agr~em<'nt m~y be renewed I{)f Jddi'ional REGARD TO THE SERVICES, SOFTWARE, ANI' Gne (I) yeelr temlS upon the panie~- mutual nb'Teerncm .-\c'JY OTHER GOODS PROVlDED HEREV)IDER. 1)\ andC'usturner'sexeclltionofMupJatcd,_\ddcndum,nd NO EVENT SHALL IDENTI:\:' AGGREGAn; ldentix' receipl oflhe upplic~ble anJlual Il11Hntenance f"~ LlABIUTY TO CUSTOMER ARrSING OUT OF OR , reflccted ill (he updated Addcndum. Eilherparty may RELATED TO, TillS AGREEMENT, UNDER ANY tenl1inmc this Agr"eJH~m ill (he event of a material CAUSE OF ACTION OR THEORY OF RECOVERY, breaeb by the other party that remains uncU!'<':d for a EXCEED THE l'<'ET FEES FOR JDENTIX' SERVICES p~riod of thirty (30) day, (rom the date The n(ln. ACTUALLY PArD BY CUSTOMER TO IDENTIX bl'eacmng party provided (hu01h"rwithwrit.lCnnotic~of U'i'iDER THE APPLICABLE ADDENDUM TO THIS "uchbruach. AGREEMENT DURING THE TWELVE (i2) MONniS PRIOR TO THE DATE THE CUSTOMER'S V!. FEES FOR SER.V1CES CAUSE 01' ACTION AROSE.- (N NO EVENT SHALL IDENTlX BE LIABLE TO CUSTOMER FOR ANY A. Fee,. 'DleinitialfceforSe"icesunderlhis INDIRECT, SPECIAL, INCIDENTIAL, Agreement shall be the amOlmt St1 forth in the CONSEQUENTIAL OR PUNITIVE DAMAGES Addendum. The annual mainlemmce fee during any (lNCLUDlNG, BUT NOT LIMlTED TO, LOST renewal lenn wiIJ be ldentix' current Mes in effect at lhe PROFITS OR REVENUE; LOSS, (NACCURACY, OR time (}f renewal. Customer agrees to pay the total of all CORRUPTION OF DATA OR LOSS OR charges for Serv:ices annuaHy in advance witlrin thirty lNTERRUPnON OF USE; OR FOR ANY MAT1:l* (JO)daysofthedateofldeI1lix'invoiccforsueh BEYOND IDENTlX' REASONABLY CONTROL, charge,. Customer understands that alterat;qns, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH attachments, specjfieatj(ln changes, Or use of sub- DAMAGES, NO ACTION, REGARDLESS OF standard supplies that causc execosivc servicecaJJs, may FORM, MAYBE BROUGHT BY CUSTOMER MORE require an increaseio Service fees dming the teml(}fthis THAN TWO (2) YEARS AFTER THE DATE THE Agreement at tb.e eJecti(}n of Jdentix, and (:U~lomer CAUSE OF ACTION AROSE. agrces to promptly pay sueh charges when dUe. vm, LI:MITED LICENSE TO Ul'DATES B Failllre to Pay Fe'<!l. If Customer does not pay Identix'fee.sforServicesorpartsasprovidcdhcreunder Idcntix may deliver Idcnlix-developed Updates 10 when due, (i) Identix may suspend perfonnance o[;ts Customer. The terrm ofldentix' end User license for 'the obligation to provide Services lmtil the account is Idcntix' sOflwaIedelivered as part oft}Je System sbuJI brought C1l:ITent; and (ii) Identix may, at its diScreli(ln, govern Customer's USe of the Updates, provide the Services at current "Jlon conlractipercall" rate, on a COD basis. Customer agrees to pay Identix' lX, MISCELLANEOUS cost3 and expenses of collection including the maximum aHorn~y,' fee pennittcd by law (said fee not to exceed This Agreement shaJj he governed by and COllStrtmd 25%oftheamountduehereund~'r), aCCOrdingt(}thelawsoftheStateofColorado,eXeJUdiing 1!s conflict of Jaws provisions. This Agreement vn. LIMITED WARRANTY! DISCLAIMER I c(}nstitutes the entire agreement between the parties UMITATIONOFLIABU.ITY regarding thesubjttt matter described herein 'nd rnay not be m(}difled except in writing signed by duly Identix shal!providcthc Scrvieeshcreunderin, authorizedreprescntatives ofldentix and theCustOllLer. professional and workmanJikemaIlnerby duly qualiiied Tllis Agrcem~'Ilt may not be ",signed by CU'iOl"Qer personnel. EXCEPT FOR THIS LL\1JTED without the prior express written COn~em of Identix