HomeMy WebLinkAboutC02-004 VailNet/Colorado Net Burstable DSL Service Agreement for Riverview ApartmentsVailNet/ColoradoNet Burstable DSL Service Agreement Dt C f 0 OZ- h, Y a nd is ("Custom- >r") a compant/ or primary r's, dler-.;� a of !Dusiness is (�l I I C-6 r n FN WHE".E-P-S Colorm-dollet- is an �rlt,-trl-let St- ---7i::e Provider that provides, among Other ser-vf ces, burs-,-able h-' gh spee,J dedicat--d lnLi7- -rnet access via Dig-Cal Subscr--iber company or i . (j -7 r r7 - r- nt i n rj C,,, s i- om e i: �q 1 � r,-1h a:3,- 7 :�- - --- - _____s Co -F-r, - suc.,-- hardwafe and �n��----ne--,- d_ ti.. -1 '1 Colcradol!�-� 4: 1 o,�j 4 1,S aljre-e�� t-!-iat and (--crd--,1':iGns govern r-r-ovis-ioning, Cf Co -1-1 ol-adc[le r- B-Lirstaol= Dedicated D-'L Network S•-rvilces to the comoany or ind-avidual (11C Ustomer"). T--rm "Ser-iiceZ" -J3 -1-im-Liteci -0 the ec-1.,-Jpr.--nt, programming or soZtware- pro-virded by Colora,-,Jc,,1e-, - oradoNet Services and does not Col I include ar,�, rou -L-i4 ng or L1 ware at the Customer -Z rle-S, -rar,,7,- - s o '-- - Speci-f-J"ca-1-D7, ColoradoNet Ser-,.-,ices oniv that portion of the connect L'on to the DS11 hardware lo--atzed at Customer s i -1- e and does not include any Services or suppo--t for Custciae--s harawa--=- past the "Ethernet j-4 . ack" of the DST hardware Customer agrees that the Federal Communlic-a ( If Tar-J ff") , the terms govern Cuszom=-rfs use SerTrices are, or become subject to, a tariff filed with t1ons Ccmmission or an,7 other regulatory institution and ccndittions of such Tariff, -including rates, shall Of the Services. TE-�,,T. The initial Term of this i:Lgreement begins on the day ColoradoNet � installs and provides Services and makes them available for Customer use, according to ColoradoNet's then current ool--- The Term for Services ("Term") shall -'-e two calendar �/ears (2-,! months or)or month -to -month a--i,i will and of the same day of the 12`' "' mont-a following -Jnstalla-ion and L L ac-- -4 v a t -Lo n of s e r -, 7 1i C e This i,crreement shall- automatically r= new zcr successive one cal endar -,,,ea:: Terms unless Customer or Ccicr=dclqet notifies t'-,e other by writzen no7l, ce crior zo the anniversary date of th-j-- agreement that it does not wisp to renew. 2� T ES. Gates are deter l li ned by Co I c rado'Jet and are subject r - z o Change C o L c r adoNe t w i 1 1. -ov -de t -i i r ( h an it c e f a n c e n base prices. Tn the J cf eventL increases in base prIces, Customer has -L . theses 30 da-ys prior or LO the date c= the - effective increase to provide Co'LoradoNet with a -,vritten recues- to terminate Services and L no --er-ra-Lria-licn I b 4 -�:-,,7. s--omer is responsible fcr C 4 C fees according --o t1ae new base =Lce-s for Co1oradcNet services o=171--led una'er this agr--em,:=-. =-4--e �Df c-.-=nr 7e of r-a--es -o - Lis m e - -7 --' a '--Dt-- vma - --nd US o fat _- vic�e. - -ar--s a:- e at---�ch,:�d �--o as T�--r.enct-L.- C-opyriLilt -- 2,001 by VdiH11'euCoioradoNet Page I of 9 3. -'';VYL-ENT. CulstGmer agrei_s zo Pay all cha=res incurre_u4. all payMentS are due pr or to c e ry -J es s re n d__- r,_� -a,, ,Ir, , , etEc�r or not an invoice IS received. r. s e 1.2 d,:-- amGu-f!-`n''9 and fir,3'_ Mon" 3 serVI*::e is due in acdva-rce. ag'_­es tna7_ of s�alf-installaT_­Lcn shall .qall cccur at the tiTae a Col 3r_ d'ollet techn-ician can ping a custcmers coinz,uter or 1_--,--eWail de-vice f_ ojr, C,,-,,-, c,,,-(jGL, 1etls 0fficp. Coloradoblel- Wlll -Provide -1-as-ic conzigluration J_11f_-r.mazT_-_Jcn -b:D the Custoi,'Ler for sel r "_ installation. if 711-le cu:StGmer r-_quires on-site supr�ort to complete installation, Customer acknnwiedgres that such support, either through ColoradcHet or associated consultants, is a for-zee service and that hourly charges incurred for such support are in addition to the si-=If- Y _L - installarion charges- for basis, service. All installation charges and each monthly service ch.-Irge are rjtj= in radvance of the month in which 43 t:0 be rendered. Payraen�: SI-1all, be made in U.S. Dcllars. 11 late -e-_ sel-- by Colora(ioNet mail De ass,ass,�d on any overalue- a-.-qoL_,r.ts. Tn+-e2:es-,: -he highes- ra-e permitted by law, charges of 11 3/4 percent- o,-=r month c2: T.— m if _11c;wer, W4 I'll accrue caiily on all amounts not paid Wit 1n thirty (30) days of -L-'qe date due. Customer services rn +- 4 '-1 earl`,' ,, be oi_zconnected without notice, and e 1 TIL _ns'a7la te --ination charges will aclol 4 -- � tion Cria rges or monthly recurring charges are not paid T,7_ithin thirty (30) da "s of the date due. Customer agrees to pay al! applicable sales and use as well as duties or le7, es , on Servi ces . Service Grde--,s wi I I not be process- =d until Customer has paid associated start-up charges. To cancel a Service Order before --he Service is installed, the Customer must provide notice to CcloradoNe-t in writing w-iti-i return receiQz, and such notice must he received by Coloradoliet prior to Se.-vice i=nstallation. When a Customer cancels before installation the start-uD Lee will oniv be -re-f-anded based on cu--r-rent ColoradoNet refund ocilicie-s. 41. TERMIN;V71T0N. The following defines the rights of the Customer to terminate Services under this Ag-reement. 7o terminate Services, Customer must provide ColcradoNez: with -thirty (-DO) days prior written notice. A. U2grade Of Se=_'ce. Cust--me.- will- not be liable far an -,7 termination charges if Col oradoNet- Ser77ices of --he same or greater mont'n-ly base price are installed and contracted for with Colorafio'Llei_- pricr to at the same time as the notice of Tarminaticn of this Agreement is received, if all previous monthly cParqe_S have -"-een paid in full through the d-mte of termination of the old service, and if , returned cr paid for. L - loaner hardware is either _- B. Fjnreso_!-.7ed Downtime. Customer y terminate service without being held - 11 a bl' e for -L e rm _4 n a t _4 o n charges zelephone line downtime resul- J -1 - com--- et e loss --f connecti-,;-_Jt-T to C'ast_omer for a period in excess 0__ days. CoInPle­- -',--s of connecT:i-,Tit,r me_ns that --he customer's D_QL ;,ardoiare �annct ce seen by the tele--hone company o- 0 o r ac TI-i-'s clause Tqa,.F crly t-e e-ecutec-i in the case of e a Pp I _:: a b I i f and shal -, l -c- '- _o1cradoJet n: 1 c t'ie of -T ` =G 01`e n 7 D r- 7 a s,=- d anc CAS._ ;e h wr­-n no-_Lc� —Me d c-=,nec-7:4 opt ri <�ht tom. '001. by VaiiNet, 11-oloi-adoNet Page of 9 19 * period of no more than 14 days, Coloradcliet C' :,, r e c t -i 7,, itv then Custoir.1- L is unable to restore ­f Lerminate the balance of this Agreement w, thou-,: termination liabilit-v. Bot:_1 ColoradoNe-'t and Customer agree teat cr,-Dof of ��(-�nnect, -�7i t_7 c,: a orin-touz s! !owing connec r(Di I a a compu,"er conni_­:t=rj t �� the Eth,��rner_ jac.'� of tj-,_ DS' hardware at customers site t.D Va-il.Liet. This termination clause cannot be eXecuted in the event- of loss f connectivity or Computer configuration problems Wit!_14,n the Customers buildin-r-T (local wiring, eLc), wl-)ich is SOIL"Y the respcnsib-i -IJty rof Customer. All loaner hardware must be returned or paid fo-, if this clause is executed. C. Termination without Caij,,3,=• ny in ai - other event that Customer terminates S­_r-vice oricr to th� T--rm of this Agreement then Customer agrees treat Customer shculcl riot have rec�-;vr-d any discount on hardware Or for priD_r months 0 1.- service under thi Ciisr_cmer to return any 'r.-new !-=dwar,-�, i is agre=-m,_�nt. n jo,,:d and work i, Ig order, to the offices of Ccloradotlet within 5 days of termination of service. in the event that !oared hardware is not returned within 5 days Of terminate on of service, Customer agrees to pay CcloradoNet -he cost of the replacement value of the unreturned hardware. Upon L receipt of this payment ColoradoNe� sha'! assign any unreturned loaner hardware to the Customer. in add'icn, Customer agrees to pay ColoradoL-iet early termination charges equal to the difference between the amount paid d -For monzhl�,' service since the start of this Aareemen- and the racl:-rate (ncn-discounted) amount that would have been due Without a discount for ser ' - - L - vIces already rendered under this agreement Plus 50% of the balance which would have been due up-der the remaining ter=n of this contract at a non-d-'scounted amount. For e:�ample, if the nor-discounted mcnthl`, recurring charge is $49.95 per month and the Customer was receiving a 20% discount in consideration of a 12 month term contract (paying $39.95/month) and Customer terminates the agreement in the 6:' month of the 112 month term, tnen Customer agrees to Pay an ear-'-,7 ter- Jn=- - 7­--Lion charge eaual to $10 for each of th�:-' 6 months already serviced under the agreement ($49.95 - �c 39.95 = $10 /month) as well as $24.97 per month (50% of the non-discounted m I h' ,,, Service ce st' 1 to be rendered u -t nder he contract) for the on- ,,, remaining 6 months. -a- total earl-,7 termination charge of $209.82 -4 would apply under this example. =f the Customer does not return the loaner DSL hardware Within 5 days of fermi latiOP_, and if the rep'acement value of the DSL hardware is $200, then Customer also agrees to pay an add-J"tiona, $200 to replace the unreturned loaner hardware. in this e:ra-,P.Qle the to-Lai early termination charge, with the non-return of the hardware, wculd be $409.32. Customer agrees to this formuia of ear!-,; terminat-'= cha--raes and further agrees to keep a -)-loradcNet to be charged in such an credit c_ard cn fille wizh CL_ . t eventua -' D. Term--'nation cue to Reduct-icn. 4 n _:n4"rszan _Jna znar: the ln-Lernet lo—z' ri I erne o customer s ma, I change r-o -4rq­. r =7 C�=� c ange si--ci COP'/ri_'-'ht I _2001 by VadiNL:L'ColoradoNet `oe ed: - ' ,-US-Lomer acknowledges - _'L S -, ma-, -e subject to variable speed due -af and other conditions, whirl rf _ast:)mer acl-nowledges that r_auc__Ion :,zz of t nis Agreement. Pane 3 of 9 M C", 5 . T� Tj�j�-S ' 'T'D OBLIG,!T TC JJS r. - -I A- I -) 0 __ k'--'U S T 0 �,j 7 R its own pnovir�e all necelssary preparat-4ons a r 1 rL _1 -1- 3 r e Ali r t_ , - I to c1calply with Colorado-INeT-1 s if-,srallation and Mai-tenanc,_� speci fjca�jons, and ��' -11 be responsil:,_'� -for the costs o� rel'olcarion or installation of any equipmtEnt or cabling runs. This incLides costs ass­�ciated wir-I-i installation or relocation OL telephor- 1-ine-s, cable, Ethernet cards, Ethernet cable runs or ccinQuter Placement. Customer warrants that Customer has the right to make SUCK alternations at their location and holds ColoradoNet harmless from an - v and all claims or dam_�ges arising Gilt of Coloradotlet's (or i-13 cont-raCT-Ors) ins'-allation of s1-:ch hardware at Customers location. E. Cust-Dmer shall Qrovl'ia;� informa-!ii­' related to Services as recrueStled by Coioradollet to support and diagnose S_rvl . cr =S. This shall include ccritact telePhone number and szaff names who can assist ColoradoN&t in debugging any problems witn Service. C. Custom- -" sh=_11 be so-le-l-', -,=-spcns--*Ible for the content, usage and T--ansm.iSsions over the int—e-, by Customer and any third partv es. Customer agrees tnat it, its U-414 --ng Customer's fac-4-11--L I I emr-�lovees and aT,-,/ third -QartTi U­­zing Customer's fac - - _� --- i _11ties will- not use Cc7o­­adoNe-L Services: 77-1olation of the law or in aid of any unlawful act; or to access, alter, or deszro-,7 any information of another by anti fraudulent means or device, or atte-Mpting t0 do so; or S. to interfere with or d srupt' L_ other network users, network I other - ser-vices or network equipment, intentionally or not. Disruptions include, but are not limited to, distribution of unscli C4 ted advertisIng or cha-n letz°_rS, ViOlations of t- USENET news etiquette, propagation on of com.puter worms Cr viruses, and using the network to make unauthorized entry into any other machine access4ble via I_he network or excessive or sustained use of network bandwidth on a burstable Colcrado-Net connection. D. Flowdown Provisions 1. End User. Prior to Providing access to the Services to an End User or employee, Customer shall enter into agreements wi'_h 7 F-d users or emolovees in which each individual arTrees to the provisions, 'which Customer has agreed to -in, Sect4cn S.C. above as well 7.B., 7.D., and 7.E. 2• ?_:-)y breach of the forecoina obligations may result in term-'nation of Ser-,7_-'Ice_-- -=rd si-la-11 be 1- sub-1 ec� - -o termination lianZlir% 4 as definelal in section 4 of t,,1's '= n- - 2 - L �. - - 1— (DR SOFTW RE, TIOT '_x.0 `1 =D T7T Co- a doi e s n a 11 n c so, 1-i s s a 11 a t: I :.on, _ io or alaln-rwnan 7107: OrOTT-Lded o iG =n 3 T r tt n e a n S m lz s I o n c r s t._ a r e no_ p r s e, _j r _ C: -I COPYI-i-L,lit _200 I by Vail"N'euColorado-N-'et Page 4 of 9 B- CUstomer shall be responSit,je for the use and compatibilitt" of L equipment or Sofi:Wa_-,-t not -PrO-7-ded by ColoradoNet. in the e-, Tent that Customer us-s OV4 _C; -,D 'Va -e not :r _'-Jed by ColcradoNetu that =paJ rs the Cus7----ro,,�_r s use c -C-s, Custcmer shall noneth&les, be i able f zOr pavm _n- fc- S _r-7,' Ce-". Jr,On Dotic-e zrom Coloradollel: that the ecU_JPMef_It of Software not by ColoradotTet is causing or is likely t,3 cause: hazard, iiqt­e`:L,_r­r' ,ces or service obstruct-on, Customer shall the of Hazard, interference or ser-lice obSl__ruction. Cus; omer shall if necessary pay ColoradoNet to trounleshoot difficijlti�z_ _Fj _ causerd equipment or software not f- r- rnE� provided by ColoradoNe". Colorado-!Iet will notify Cu3___ _r by telephone before any such c,'I_irge�� are incurred. Col o--adoNet shall iicy: Cie -f-sr(Dnsibl­_ i-f ainy changes in Serv-*- cause equi( zment or a"eiaf�? IiGt p-­uided by ColoradoNet to become Obsolete, require Mod4 f-at-Jon, or alteration, or ot'­-er,,'I_jse affecT: ____ __L Performance of equipment or hardware not provided by ColoradoNet. D. ColoradoNet reSj= 11_Le r-,gh-- allow or refuse the make, model rVeS _i_ -1, 1 and/or sofl-ware re-vi-sion of Custcmer provided equipment to be connected to Cclo-radolLlet Ser-'71ces so that Color-=dGNLe-- can control the performance of ColoradoNet ne-1worrk on an end-zo-end basis and protect ColoradoNet ner-,,7ork. 7. RIG- TS AND OELIGRTIONS CF COLOR.;'! DONE7. r. ColoradoNet shall install (at cusl-omers op-Lion and for a consulting charge), onerate and mainta,n Services. ColoradoNet shall not be responsible for cab7inc, including L lines, that connects equipment pment not provided by ColoradoNet to the ColoradoNet Services. E. ColoradoNet disclaims all ex=ess and 4 _Mpl4ed warranties, including the war-ranties of 7_=_rchantab±__'_-'It,7 and fitness for a particular purpose. C. Customer's sole remedy for non-performance of Services pursuant to ColoradoNet's service specifications shall be repair or replacement of Services. Cusromer waives all other rights and remedies at law or in equity. D. ColoradoNet shall not be liable, either in contract or in tort, for damage to Custcmer 0111 0-7 use-, or inability to use, the SerV4 ces or Products provided hereunder. ColoradoNet shall not be L able for 1 4 unauthorized access of customer's transmiss;on facilities 0r Customer premise equIpmenc; or un=uthor'-zed access to or alteration, theft or desT-r--c­Jcn of C-ustcmer's ciat-a f-i-7es, prog-ranis, Prccedure Cr -nforma-1-ion_ . th=-.dGin azcc_-'d_=nT:, fraudulent means Cr devices, or any ot--er met: nod, e-,,-cn ShOUI ':! Such aCCeSS occur as a -result Of ColoracoNet's neglicrence. 2001 ')V VailNet,'ColojucioNft pa`e 5 OC9 3 C E. in no event Will C01(- _',r,adOj,je4 - I or its -I of ficers, agents, or Customers bE -- liable under an-y cil-c-1-imstances r r an,/ other damag,=_ including CS t f 0 10SS cf data, 0-- spacial, i d i' r ct incidental, or c o n s e uen t i a 1 damages, 4 C 4 ID i 1 oloradcNet_ has been advised of ti-je - - such doamarres tD Ci',S­-mer for any cause whatsoever, regardless of The fDria of action. All damages shall be limited to the li-_-sser of ;1,000 or the monthly charges paid for Services f=rom the date damage. 3 Were 4 -ICUrr�� ; , _d' but in no event more than two (2) morL'h's charges i7o-, the Ser-,7-ices that cause the damages. F. Ur,),:)n default by Customer, ColoradIoNet may terminate -services and re-Lakea possession, (--).Ll S :,:7;jL �,ec , i ncludi­g all router hardware (before, during or a to ac'_ion t,,,D reco� sums hereunder), retain all payments made hereunder, and -recover charges and ccs-Ls owed by Customer as well as any Other damages Coloradcblet may have sustained because of Customer's default. "Deflault" shall mean where Cusi:om�_-r becomes subject of a volrn-ary Gr involuntar-7 ban'P:_-uptcv inlsol-%,enc_.l reorqan-7ation or I _'r_Tuidati(��n r - I - - Droceeding; makes an assignment for the benefit of creditors; admits in writing its inabilitl/ to pay debts when due; or fails (1 0) days after w-rit-ten notice to remedy any breach of this Agreement. G. ColoradoNet may interrupt Customer Services aster immediately L fter an attempt to not-'-y Customer by telephone at the telephone number of L the technical- contact specified on +the Service Order in any event where ColoradoNet has deter-mined Customer is in breach of paragraph 5 of this Rgreement. in the event such action is taken by ColoradoNet, Customer Services will! be reinstated when ColoradoNet determines the condition has been remedied L-17 Customer. 8. INDE1,11NITIES. ColoradoNet will be indemnified and saved harmless by the Customer from and aaa--'nsl- all loss, ji ability, damage and expense, counsel- -fees, caused by: A. Acts or omissions of o=L-=--zcersr emiDlcyees, agents or contractors of Customer that arise out of or are caused by the construction, installation, maintenance, presence, or use or removal of systems, channels, terminal eQuipment or software not provided b,/ ColoradoNet that are connected to ColoradoNet Services and that result in claims and demands for damages to property or for injury or death to persons includil—cr -­=,,ments made under any Worker's Compensation Law or unaer an-,.,7 plan for emplcvee's disabi-It-v or death benefits; u. Claims for liable, slander, in?TaEilcn of privacy or infringement of cc-ovr_'ghz, and invasicn and/ Cr alteration Of private records or data arilsinq f=_m any -infor- mat_cn, data or message t­nsm--tred over the nezworll- b7. CliST:c:,.er, and a n s f or r i n ri e m e n c a T, arising C.m �=he uE,7- 01 --y �-ra,ul�:ment-, softl-,.�iare. ap-ca-'a--us and. S-,-sz­_I-_s in- o D .a a0 e- ni c c n n --- c -_ L _-, n - 'i _ T: S e r -� I' c e S Col)ynglit 7 2001 by VailNle,, CjlomdoNer P -mv, e 6 of 9 13 C 9. GZ�`JEPAL. Customer shall nol- assign o- zransrer this Agreement without the prior wri-1-ten co _!C of ColoradoNet mav, however, assign this 7 �,3reem­_,nt to its parent CO-Moany or an _ affilic.te _ wit� -il- days notice. y ColorajoNj,=t will not be re --for performance of its obligations her.---under wharf_ d�-layed or hindered by war, riots, embargo,as, stri.'b_-s, or other concealed acts of wcrkrien (;,jhether of ColoradoNet or others), casualties, accidents or other occurrences bevond ColoradoNet's control. ColoradoNet shall notify Customer in the event of any of the foregoing occurrence,-:. Should such occurrence continu_ for more than thirty (30) days, ColoradoNet or Customer may cancel the �'-'ervice:s with no furrher liabn!_Jt-.7. C. The provision of S­r-j-'c­ by ColoradoNet- is subject to ColoradcHet's continuing approval of customer's cred-J--wort iness. Customer shall -FU-niSh financial information as Ccloradotiet may from time to time request to determine Customer' credit-worthiness. L D. Any legal action aris-*ng out of failure, malf, _lnct,on or defect in Services shall re brought with-in one (1) year of the occurrence or is deemed waived. 2knv and all actions shall he brought in the appropri ate court svEz=-m in the State of ColoradD. E. iris Agreement may not be modified _M z!_e�-L except by written amendment by the parties. No agent, employee or representative of ColoradoNez'or Customer has authority to bind the parties to any representation or warranty unless such is specificaily included in this Agreement or written amendments thereto. Notice to the parties of disputes arising under this Agreement shall- be sent by registered mail to the parties to the administrative address of record for the Customer. All other ncL-Ices may be sent by regular mail to the admi I nistrative address of record for the Customer. Notice to ColoradoNet shall be to: Vailliet/CcloradoNe-L PO BOX 2812 Avon, Colorado 81620-2812 Attention: Contract AzImIni'strar-Jon users of Customer services are responsible for ensuring thei- use complies with anv polici-_S in effect whIch ma- apply to their use. Further, users of Customer se=_-'ces are responsible -for determining which cclicies affect th=Jr specif`c U� - L- se. This mav I' ncl--lde but s not I N 'ted to --e ational Science Foundation Appropriate Use 7-ollicv. --s cr,,in need for prooer_77, _i'E an �d a b i '_Y -,C e and ?acl- sl a cbta si ch tD c u _-.a. n c e a S c n sees s h_ai -1 be ar s 1 �_C'U2_omen­_ an-i =r­ee, -sake any c, a Copyl-i-Ilt 1001 11v VuilN'e,,,rColoi-adoNet Paue of 9 C I. This Agreement shall be governed by the laws of the State of Colorado. J. Should any part or portion of the Agreement be found invalid, the balance of the provisions shall remain unaffected and shall be enforceable. K. It is understood and agreed by the parties hereto that this instrument constitutes the entire agreement between the parties. Each party hereby specifically advises the other that any representations inconsistent with the terms and conditions contained herein made by any officer, agent or employee are wholly unauthorized and specifically repudiated. L- This agreement shall commence or, months or month-to-month in the am-c-u-n-T-oF adhere to provision set forth in section one. AGREED TO BY Hrisj!A NOW, I General Manage_ V a Met /Coolor a ddoMleti -I- ' ""� I L / _) (CUSTIOMER) for the period of 12 per month and Ohs 11all Dat e Copyright a 1998-2000, ColoradoNet - All Rights Reserved &PYAghPA 2001 by 'V'ai1Net"Co1oradoNtt Page 8 of 9